---
description: 검증된 사용 후기를 확인하고 Visual Queue Network (VQN) 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Visual Queue Network (VQN) 가격, 사용 후기, 평점 | 켑테라 Capterra
---

Breadcrumb: [홈](/) > [채권 추심 소프트웨어](/directory/30234/debt-collection/software) > [Visual Queue Network (VQN)](/software/79360/vqn-agency)

# Visual Queue Network (VQN)

Canonical: https://www.capterra.co.kr/software/79360/vqn-agency

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> VQN은 금융 기관 및 의료 채권 관리를 위한 채권 추심/회수/준수 기능을 제공할 수 있습니다.
> 
> Verdict: Rated **4.3/5** by 23 users. Top-rated for **추천 가능성**.

-----

## Overview

### Visual Queue Network (VQN)은(는) 누가 사용하나요?

은행, 금융 기관 및 의료 서비스 제공자에게 적합합니다.  귀사의 추심 및 회수 소프트웨어 시스템에서 규칙 및 프로세스(추심 정책)를 적용하고 있다면 긍정적일 수 있습니다.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **종합** | **4.3/5** | 23 리뷰 |
| 사용 편의성 | 4.3/5 | Based on overall reviews |
| 고객 지원 | 4.7/5 | Based on overall reviews |
| 비용 대비 가치 | 4.4/5 | Based on overall reviews |
| 특징 | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 추천 가능성) |

## 공급업체 정보

- **회사**: Uni-Source 2000
- **Location**: St Louis, 미국
- **Founded**: 1992

## Commercial Context

- **시작 가격**: US$10,000.00
- **Pricing model**:  (무료 체험판)
- **Target Audience**: 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+
- **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Windows(데스크톱)
- **Supported Languages**: 영어
- **Available Countries**: 과들루프, 과테말라, 괌, 그레나다, 니카라과, 도미니카, 도미니카 공화국, 독일, 마르티니크, 멕시코, 몬트세라트, 미국, 미국령 버진아일랜드, 바베이도스, 바하마, 버뮤다, 벨리즈, 불가리아, 브라질, 생마르탱 and 29 more

## 특징

- 자동 통지
- 클라이언트 관리
- 트랜잭션 관리

## Integrations (1 total)

- Fiserv

## Support Options

- 이메일/지원 센터
- 전화 지원
- 24/7(실시간 담당자)

## Category

- [채권 추심 소프트웨어](https://www.capterra.co.kr/directory/30234/debt-collection/software)

## 대안

1. [Upflow](https://www.capterra.co.kr/software/193097/upflow) — 4.5/5 (15 reviews)

## 리뷰

### "VQN" — 5.0/5

> **Jason** | *2019년 6월 13일* | 은행 | Recommendation rating: 9.0/10
> 
> **장점**: I like the overall ease of use, user interface, workflow tracking etc. collectors can easily work accounts and move on to the next accounts. queues and work lists can be easily created and manipulated.
> 
> **단점**: currently it only shows one account at a time even if there are multiple accounts owned by the same individual it would be nice to see a person centric view. I would like more customizable reporting options
> 
> I have had a very good experience with this product as well as the servicing team. we have met with them onsite several times. the team was very helpful with the process leading up to and through a recent software upgrade

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### "Review from an NHT User" — 4.0/5

> **Damion** | *2022년 12월 29일* | 은행 | Recommendation rating: 8.0/10
> 
> **장점**: The various reports play an integral role in our reporting monthly, the system's ability to track users servicing activity based on time of day, the various functions that restrict a user from re-assigning their accounts to other users, the fact that the system assigns accounts to users equitably, the fact that the system allows users to access accounts linked to the same collateral easily, mass update utility and the display of important servicing data are some of the features I like most about the software.
> 
> **단점**: Some of the features lacking are the ability to get current status updates on accounts that are current which are important in the course of our business (e.g. a customer may have more than one account for us and if one is in arrears and one is current, we have to visit a separate system to assess the status of the current account because it is inactive in VQN). Other cons include the fact that when doing a mass update e are unable to select result notes captured in the system for mass updates. The reports need to be more analytical and the few charts (e.g. for promises ) are too simple. When updating new users, the process is too time-consuming. Also, there should be an option to place the various selections in alphabetical order or in numerical order. Also, the inability to set up forms within the system, that could automatically populate pertinent data from the system.
> 
> The overall benefit has been greater efficiency, improved workflow management, and greater control. Prior to VQN, the assignment of the portfolio was a highly manual and time-consuming process and the tracking of servicing activities was also manual, the ability to prioritize accounts for servicing based on risk has helped to reduce the general risk profile of the portfolio by allowing for greater targetting of accounts/debtors with the highest risk.

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### "VQ Review" — 3.0/5

> **Cindy** | *2018년 12월 11일* | 은행 | Recommendation rating: 7.0/10
> 
> **장점**: I love the widget.  It is so extremely handy\!\!
> 
> **단점**: The dialer doesn't report same day in VQ
> 
> Basically it has been a good product. I look forward to the upgrades

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### "Visual Queue for Suitable Commission and Debt Management" — 5.0/5

> **Benson** | *2024년 4월 22일* | 정보 기술 및 서비스 | Recommendation rating: 9.0/10
> 
> **장점**: Visual Queue is proactive in allowing all the debts and commissions manageable.
> 
> **단점**: Visual Queue increases the credibility of every costs and debts swiftly.

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### "Our organizations experience with this product has been nothing but positive." — 4.0/5

> **Steve** | *2017년 9월 15일*
> 
> **장점**: There are several features of this system that are extremely beneficial but I'll only mention three of my favorites.  First, the design of the system  for enough flexibility that allowed us to set up the system to fit our needs.  Second, ease of use.  From administration of the system to the end user the system is easy to use, set up and to adjust the set up as internal changes take place.  The letter writing features is also easy to use and a great feature that again allows for flexibility and changes.  Third, the File Management Utility that is connected to the system allows for the storage and easy retrieval of all letters and documents produced by the system and the collectors.  It also allows for the download of external documents.  We find this very beneficial for storing legal documents and other correspondence received from outside sources.
> 
> **단점**: There is a bit of a learning curve involved with the administration of the system.  Help menus would be beneficial in assisting new users with the system set up when changes are required.

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## Links

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