--- description: 검증된 사용 후기를 확인하고 SurveyMonkey 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyMonkey 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [시장 조사 소프트웨어](/directory/10041/market-research/software) > [SurveyMonkey](/software/32728/surveymonkey) # SurveyMonkey Canonical: https://www.capterra.co.kr/software/32728/surveymonkey Page: 1 / 422\ 다음: [Next page](https://www.capterra.co.kr/software/32728/surveymonkey?page=2) > 시장을 선도하는 설문 조사 플랫폼입니다. > > Verdict: Rated **4.6/5** by 10513 users. Top-rated for **추천 가능성**. ----- ## Overview ### SurveyMonkey은(는) 누가 사용하나요? 고객, 직원, 잠재 고객이 원하고, 필요로 하고, 기대하는 것이 무엇인지 알고 싶은 CX, HR, 마케팅, IT 및 성장 전문가를 위한 대상으로 합니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.6/5** | 10513 리뷰 | | 사용 편의성 | 4.6/5 | Based on overall reviews | | 고객 지원 | 4.3/5 | Based on overall reviews | | 비용 대비 가치 | 4.4/5 | Based on overall reviews | | 특징 | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Momentive - **Location**: San Mateo, 미국 - **Founded**: 2009 ## Commercial Context - **시작 가격**: US$30.00 - **Pricing model**: (Free version available) - **Target Audience**: 자영업, 2\~10, 11\~50, 51\~200, 201\~500, 501\~1,000, 1,001\~5,000, 5,001\~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 그리스어, 네덜란드어, 노르웨이어, 덴마크어, 독일어, 라트비아어, 러시아어, 루마니아어, 리투아니아어, 마케도니아어, 말라얄람어, 말레이어, 바스크어, 베트남어, 벵골어, 보스니아어, 불가리아어, 세르비아어, 스와힐리어, 스웨덴어, 스페인어, 슬로바키아어, 슬로베니아어, 아랍어, 아르메니아어, 아이슬란드어, 아일랜드어, 알바니아어, 에스토니아어, 영어, 우크라이나어, 웨일스어, 이탈리아어, 인도네시아어, 일본어, 조지아어, 중국어, 중국어, 체코어, 카탈로니아어, 크로아티아어, 타갈로그어, 타밀어, 태국어, 텔루구어, 튀르키예어, 펀자브어, 페르시아어, 포르투갈어, 포르투갈어, 폴란드어, 프랑스어, 핀란드어, 한국어, 헝가리어, 히브리어, 힌디어 - **Available Countries**: 네덜란드, 노르웨이, 뉴질랜드, 대한민국, 덴마크, 독일, 러시아, 미국, 브라질, 스웨덴, 스페인, 아일랜드, 영국, 오스트레일리아, 이탈리아, 인도, 일본, 중국, 캐나다, 튀르키예 and 4 more ## 특징 - CES 설문 조사 구조 - CSAT 설문 조사 구조 - Live Results Sharing - NPS 설문 조사 구조 - SMS 메시징 - Third-Party Integrations - URL 맞춤 설정 - Workflow Automation - 감정 분석 - 건너뛰기 논리 - 고객 환경 관리 - 끌어서 놓기 - 네거티브 피드백 관리 - 다중 질문 유형 - 다중 채널 데이터 수집 - 다중 채널 배포 - 다중 채널 커뮤니케이션 - 대시보드 - 데이터 시각화 - 동향 분석 - 맞춤형 브랜딩 - 맞춤형 질문 - 맞춤형 템플릿 - 벤치마킹 - 보고 및 통계 - 보고/분석 - 불만 모니터링 - 설문 조사 작성기 - 설문 조사/여론 조사 관리 - 설문조사 및 피드백 - 세그먼트화 - 시각 분석 - 양식 관리 - 양식 작성 및 디자인 - 오프라인 응답 수집 - 온라인 폴링 - 의식 조사 - 이메일 관리 - 이메일 마케팅 - 조건부 논리 - 지속적인 피드백 - 직원 인식 - 질문 라이브러리 - 질문 분기 - 참여 추적 - 텍스트 분석 - 템플릿 관리 - 피드백 관리 - 피어 투 피어 인식 - 활동 대시보드 ... and 7 more features ## Integrations (99 total) - ActiveCampaign - Administrate Training Management - Airbyte - Airtable - Apptio Platform - Appy Pie - Arlo Training Management Software - BHN Rewards - BigID.me - Birdeye - Chattermill - Claris Connect - ClicData - Conduitly - Constant Contact ... and 84 more integrations ## Support Options - 이메일/지원 센터 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [시장 조사 소프트웨어](https://www.capterra.co.kr/directory/10041/market-research/software) ## 관련 범주 - [시장 조사 소프트웨어](https://www.capterra.co.kr/directory/10041/market-research/software) - [양식 자동화 소프트웨어](https://www.capterra.co.kr/directory/10023/forms-automation/software) - [양식 작성기 소프트웨어](https://www.capterra.co.kr/directory/33235/form-builder/software) - [설문 조사 소프트웨어](https://www.capterra.co.kr/directory/31220/polling/software) - [고객 경험 소프트웨어](https://www.capterra.co.kr/directory/30671/customer-experience/software) ## 대안 1. [Survicate](https://www.capterra.co.kr/software/132914/survicate) — 4.6/5 (99 reviews) 2. [CustomerHero](https://www.capterra.co.kr/software/153472/startquestion) — 4.9/5 (175 reviews) 3. [SurveyLegend](https://www.capterra.co.kr/software/156752/surveylegend) — 4.6/5 (966 reviews) 4. [Zonka Feedback](https://www.capterra.co.kr/software/137773/zonka-feedback) — 4.8/5 (68 reviews) ## 리뷰 ### "SurveyMonkeys couldn't be better" — 5.0/5 > **Chiara** | *2026년 8월 15일* | 법률 실무 | Recommendation rating: 10.0/10 > > **장점**: I started to use SurveyMonkeys quite a bit ago, I took a few and helped to create others. It is very helpful and the feedback you get is instantaneous, plus it's very intuitive to work with. It helped my team back then to get some answers from every employee, would recommend\!\! > > **단점**: My overall experience with SurveyMonkeys is okay so I don't have anything to complain about, didn't have any issues with it. > > I would definitely recommend it to agencies,companies, everybody that needs a larger answer from many people, works great\!\! ----- ### "Easy to Use and Great for Collecting Feedback" — 5.0/5 > **Heather** | *2026년 9월 16일* | 소비자 상품 | Recommendation rating: 9.0/10 > > **장점**: SurveyMonkey is very user friendly and makes it easy to create and distribute professional surveys without needing a lot of technical knowledge. I like the variety of templates and question types, as well as how quickly surveys can be customized and shared with customers or employees. The reporting features are also helpful because responses are organized in a way that makes feedback easy to review and understand. > > **단점**: My biggest drawback is the pricing structure. The basic features work well, but many of the more useful customization, reporting, and advanced survey features require a paid or higher tier plan. This can make it expensive for a small business or for someone who only needs to create surveys occasionally. > > Overall, my experience with SurveyMonkey has been positive. It is a reliable and easy to use platform that makes collecting feedback from customers, employees, or other groups simple and efficient. Surveys can be created and shared quickly, and the results are presented in a clear, useful format. While I would like to see more features included at the lower price levels, the platform itself works well and saves time when collecting and analyzing feedback. ----- ### "Good Outreach Tool" — 3.0/5 > **Staci** | *2025년 7월 30일* | 인터넷 | Recommendation rating: 5.0/10 > > **장점**: The contact list is well-organized and easy to navigate. I appreciate the ability to send out multiple, customized emails. The surveys provided valuable data, which helped me achieve my project goals and digital marketing needs. > > **단점**: The biggest con is the overwhelming number of promotional emails received after registration, which came weekly and started feeling like spam. > > While I liked the software, I found better options available. However, my overall experience was not unpleasant. There were some great features that helped with the overall success of my project. ----- ### "SurgeryMonkey is best for feedback" — 5.0/5 > **Brooke** | *2026년 6월 21일* | 교육 관리 | Recommendation rating: 10.0/10 > > **장점**: I loved the ease of use, survey design and scheduling options. Team and employment engagement is phenomenal with this software\! > > **단점**: I don’t have any complaints. I will always leave positive review feedback because of the great customer support and value for money\! > > I used this software as a teacher to receive feedback from surveying my students and it was a very smooth process\! ----- ### "My experience with survey monkey" — 5.0/5 > **Cody** | *2026년 8월 12일* | 건설 | Recommendation rating: 2.0/10 > > **장점**: I like SurveyMonkey because it makes creating and sharing surveys simple and straightforward. The platform offers a variety of professional templates and customization options, which saves me time and helps me create surveys that look polished. I also like how easy it is to collect responses and organize the results in one place. The reporting and analysis tools make it simple to understand feedback and identify important trends. SurveyMonkey is user-friendly, reliable, and flexible enough for different types of surveys. Overall, it helps me gather useful information quickly while making the entire survey process more efficient and convenient. > > **단점**: What I liked least about SurveyMonkey is that some of the features I wanted were limited or only available with a paid plan. The free version can be restrictive, especially when it comes to advanced customization, reporting, and collecting a larger number of responses. I also found that some of the more advanced options could take a little time to figure out. While SurveyMonkey is easy to use overall, I think the experience would be better if more useful features were included in the basic version and the pricing options were simpler and more flexible. > > Overall, my experience with SurveyMonkey has been positive. I found the platform easy to use, with a straightforward interface that made creating and sharing surveys simple. The variety of templates and customization options helped me create professional-looking surveys without spending too much time setting them up. I also liked how easy it was to collect responses and review the results. Although some features are limited unless you upgrade to a paid plan, SurveyMonkey is still a useful and reliable tool for gathering feedback and information. Overall, I would recommend it to anyone looking for a simple and effective survey platform. ----- Page: 1 / 422\ 다음: [Next page](https://www.capterra.co.kr/software/32728/surveymonkey?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/32728/surveymonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data