--- description: 검증된 사용 후기를 확인하고 Rooftop 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rooftop 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [이메일 관리 소프트웨어](/directory/30553/email-management/software) > [Rooftop](/software/220233/rooftop) # Rooftop Canonical: https://www.capterra.co.kr/software/220233/rooftop Page: 1 / 2\ 다음: [Next page](https://www.capterra.co.kr/software/220233/rooftop?page=2) > 이메일 관리, 고객 지원 및 태스크 관리를 위해 구축된 협업 플랫폼입니다. > > Verdict: Rated **4.4/5** by 11 users. Top-rated for **추천 가능성**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.4/5** | 11 리뷰 | | 사용 편의성 | 4.4/5 | Based on overall reviews | | 고객 지원 | 4.8/5 | Based on overall reviews | | 비용 대비 가치 | 4.0/5 | Based on overall reviews | | 특징 | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 추천 가능성) | ## 공급업체 정보 - **회사**: Easi ## Commercial Context - **시작 가격**: US$49.00 - **Pricing model**: (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반 - **Supported Languages**: 네덜란드어, 영어, 프랑스어 - **Available Countries**: 그리스, 네덜란드, 노르웨이, 뉴질랜드, 대만, 대한민국, 덴마크, 독일, 러시아, 루마니아, 룩셈부르크, 리히텐슈타인, 말레이시아, 멕시코, 모나코, 몬테네그로, 몰타, 미국, 벨기에, 벨라루스 and 34 more ## 특징 - Autoresponders - CRM - Task Editing - 검사 관리 - 경보/통지 - 고객 기록 - 공석 관리 - 공유 수신함 - 과제 관리 - 데이터 가져오기/내보내기 - 리드 관리 - 마감 관리 - 문서 관리 - 문서 스토리지 - 보고 및 통계 - 보고/분석 - 상태 추적 - 상호 작용 추적 - 서명 관리 - 세그먼트화 - 연락처 관리 - 우선순위 부여 - 워크플로 관리 - 이메일 관리 - 주석/참고 - 커뮤니케이션 관리 - 태스크 관리 - 템플릿 관리 - 판매 파이프라인 관리 - 협업 도구 - 활동 대시보드 ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 ## Category - [이메일 관리 소프트웨어](https://www.capterra.co.kr/directory/30553/email-management/software) ## 관련 범주 - [이메일 관리 소프트웨어](https://www.capterra.co.kr/directory/30553/email-management/software) - [고객 커뮤니케이션 관리 소프트웨어](https://www.capterra.co.kr/directory/31002/customer-communications-management/software) - [IT 프로젝트 관리 소프트웨어](https://www.capterra.co.kr/directory/30952/it-project-management/software) - [CRM 소프트웨어](https://www.capterra.co.kr/directory/2/customer-relationship-management/software) - [애자일 프로젝트 관리 도구](https://www.capterra.co.kr/directory/31556/agile-project-management-tools/software) ## 대안 1. [monday.com](https://www.capterra.co.kr/software/147657/monday-com) — 4.6/5 (6035 reviews) 2. [Bitrix24](https://www.capterra.co.kr/software/113540/bitrix24) — 4.2/5 (990 reviews) 3. [Agile CRM](https://www.capterra.co.kr/software/135148/agile-crm) — 4.1/5 (524 reviews) 4. [ClickUp](https://www.capterra.co.kr/software/158833/clickup) — 4.6/5 (4583 reviews) 5. [Freshdesk](https://www.capterra.co.kr/software/124981/freshdesk) — 4.5/5 (3425 reviews) ## 리뷰 ### "Collaboration email in an organized way" — 4.0/5 > **James** | *2023년 1월 25일* | 마케팅 및 광고 | Recommendation rating: 9.0/10 > > **장점**: Works via the web; no need to install programs, helps the team to work as a team through tasks; helps to organize the inbox in an effective way, creating filters and giving importance to real objectives > > **단점**: I believe it needs new integrations with other tools; Search tool is a bit slow, could be improved. > > Helped our team to develop an entire project, all in a home office. ----- ### "Very pleased" — 5.0/5 > **Preston** | *2021년 5월 28일* | 기계 또는 산업 공학 | Recommendation rating: 9.0/10 > > **장점**: Improved proactive follow-up \& productivity. More detailed analysis on closure delay of tasks \& other details. > > **단점**: Speed of the internal search engine needs improvement. Mobile app functions can be improved with push notifications to function more like a mailbox for persons on the move. It would be nice to have a more After Sales Service approach with functions like machine ID tags \& checklists for team members. > > We have been able to bring our KPI of open topics from 30% down below 15% in less than one year after launching RoofTop in our After Sales Service department. I get contentious remarks from team members of the ease of use and remarks of 'how did we work before?' ----- ### "Most of the options are really useful, this app allows a very professional customer support" — 3.0/5 > **Louis** | *2021년 6월 1일* | 제약 | Recommendation rating: 7.0/10 > > **장점**: Clarity, the fact that any user can have access to all the email, and especially the attachements (this is very important in technical fields). The fact that anyone can answer the emails, this help us to have quick feedbacks and professional supports. > > **단점**: Waiting time when charging a discussion. ----- ### "Rooftop is savior for project collaboration" — 4.0/5 > **Musliah** | *2022년 7월 5일* | 고등 교육 | Recommendation rating: 7.0/10 > > **장점**: Helped me and my coworker manage our projects and tasks with Rooftop's aid. Conferencing and a communication system are essential features for a collaborative project, and they has both built-in. It makes it easier for us to contact one another. > > **단점**: It was challenging to use this software since it requires a steady connection to the internet to download all of the necessary materials. The emailing services on my smartphone also constantly malfunction whenever I attempt to modify the template. > > It has it pro and cons, but overall, it helped us with our project in the communication and collaboration aspect without fail. ----- ### "Rooftop Software Review: Streamline Operations and Improve Communication" — 5.0/5 > **검증된 리뷰어** | *2023년 3월 29일* | 마케팅 및 광고 | Recommendation rating: 7.0/10 > > **장점**: Cloud-based platform that offers project management and field service management solutions.Specifically designed for businesses that provide services such as HVAC, plumbing, electrical, and other home and commercial maintenance services.User-friendly interface that allows technicians to access job details and customer information from their mobile devices while in the field.Real-time updates on job status, inventory levels, and other metrics.Helps automate manual processes and improve communication between technicians and customers.Offers a free trial period for users to test the software before committing. > > **단점**: May not be suitable for businesses outside of the home and commercial maintenance services industry.Limited customization options may not meet the specific needs of all businesses.Some features may require additional setup and configuration, which can be time-consuming.May not be cost-effective for small businesses or individual service professionals. ----- Page: 1 / 2\ 다음: [Next page](https://www.capterra.co.kr/software/220233/rooftop?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/220233/rooftop) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data