---
description: 검증된 사용 후기를 확인하고 Userflow 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다.
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title: Userflow 가격, 사용 후기, 평점 | 켑테라 Capterra
---

Breadcrumb: [홈](/) > [디지털 채택 플랫폼 소프트웨어](/directory/31638/digital-adoption-platform/software) > [Userflow](/software/219928/userflow)

# Userflow

Canonical: https://www.capterra.co.kr/software/219928/userflow

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> 사용자 온보딩을 위한 가장 빠른 방법입니다. 더 많은 고객 전환을 유도하고 보존율을 높일 수 있습니다.
> 
> Verdict: Rated **4.8/5** by 14 users. Top-rated for **추천 가능성**.

-----

## Overview

### Userflow은(는) 누가 사용하나요?

SaaS 비즈니스

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **종합** | **4.8/5** | 14 리뷰 |
| 사용 편의성 | 4.7/5 | Based on overall reviews |
| 고객 지원 | 4.7/5 | Based on overall reviews |
| 비용 대비 가치 | 4.7/5 | Based on overall reviews |
| 특징 | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 추천 가능성) |

## 공급업체 정보

- **회사**: Userflow

## Commercial Context

- **시작 가격**: US$300.00
- **Pricing model**:  (무료 체험판)
- **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000
- **Deployment & Platforms**: 클라우드, SaaS, 웹 기반
- **Supported Languages**: 영어
- **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 209 more

## 특징

- A/B Testing
- Third-Party Integrations
- 경보/통지
- 고객 세분화
- 깔때기 분석
- 끌어서 놓기
- 다중 언어
- 맞춤형 질문
- 보고 및 통계
- 보고/분석
- 사용자 온보딩
- 사용자 이동 경로
- 상황별 안내
- 설문조사 및 피드백
- 성능 메트릭
- 셀프 서비스 도구
- 셀프 서비스 포털
- 시각 모델링
- 시각 분석
- 실시간 채팅
- 실행 관리
- 오디언스 타겟팅
- 워크플로 관리
- 인앱 학습
- 전환 추적
- 참여 추적
- 커뮤니케이션 관리
- 콘텐츠 작성
- 태스크 관리
- 통합 관리
- 피드백 관리
- 협업 도구
- 활동 대시보드
- 활동 추적

## Integrations (10 total)

- Amplitude
- Heap
- HubSpot CRM
- Intercom
- LogRocket
- Mixpanel
- RudderStack
- Segment
- Zapier
- Zendesk Suite

## Support Options

- 이메일/지원 센터
- FAQ/포럼
- 지식 기반
- 24/7(실시간 담당자)
- 채팅

## Category

- [디지털 채택 플랫폼 소프트웨어](https://www.capterra.co.kr/directory/31638/digital-adoption-platform/software)

## 관련 범주

- [디지털 채택 플랫폼 소프트웨어](https://www.capterra.co.kr/directory/31638/digital-adoption-platform/software)
- [코드 없음 플랫폼 소프트웨어](https://www.capterra.co.kr/directory/32095/no-code-platform/software)
- [고객 이동 경로 매핑 도구 소프트웨어](https://www.capterra.co.kr/directory/31537/customer-journey-mapping-tools/software)
- [모바일 분석 소프트웨어](https://www.capterra.co.kr/directory/30936/mobile-analytics/software)
- [고객 참여 소프트웨어](https://www.capterra.co.kr/directory/30906/customer-engagement/software)

## 대안

1. [Lucky Orange](https://www.capterra.co.kr/software/150695/lucky-orange) — 4.7/5 (260 reviews)
2. [SurveyMonkey](https://www.capterra.co.kr/software/32728/surveymonkey) — 4.6/5 (10455 reviews)
3. [Survicate](https://www.capterra.co.kr/software/132914/survicate) — 4.6/5 (99 reviews)
4. [Product Fruits](https://www.capterra.co.kr/software/1011214/product-fruits) — 4.7/5 (89 reviews)

## 리뷰

### "Better than some of more popular brand" — 4.0/5

> **Halimatun** | *2021년 11월 16일* | 회계 | Recommendation rating: 9.0/10
> 
> **장점**: I have tried multiple survey form builder that can create a survey form easily and has many way to distribute the survey easily, and this software is on top for all my requirement.
> 
> **단점**: The free or trial version lacks of the feature that are offered in the premium version. There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.

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### "It quickens the rate at which we can release top-notch research related training material." — 5.0/5

> **Atour** | *2022년 11월 4일* | 리서치 | Recommendation rating: 10.0/10
> 
> **장점**: This software is wonderful and quite intuitive, in my experience as an analyst. In order to create a top-notch customer experience, the new enhancements to the Userflow platform consolidate and link much-needed capabilities.The user interface is quite nice. Within a week, we were able to create and publish 10+ flows. It's simple and shrewd to establish connections with your goods.
> 
> **단점**: Lack of integrations with essential programs like Salesforce also hinders the organization's reporting and visibility.The application does give us the option to group our flows based on labels, which is sufficient for the majority of situations.
> 
> When assistance is required, their support is very helpful and quick to respond.

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### "Give it an A" — 4.0/5

> **Keith** | *2025년 6월 15일* | 컴퓨터 하드웨어 | Recommendation rating: 8.0/10
> 
> **장점**: I love the ease of installation.  It is also easy to use with good drop downs.  I  would recommend to other small businesses.
> 
> **단점**: The cost is a bit high for smaller businesses.  Customer Service can be a tad slow on occasions.  Thats it.
> 
> It was a great experience.  Easy to install good navigation and haven't noticed any lag as i have with others.

-----

### "Easy to use but powerful onboarding software" — 5.0/5

> **David** | *2021년 5월 14일* | 정보 기술 및 서비스 | Recommendation rating: 10.0/10
> 
> **장점**: The software is FAR more advance than anything else I have tried. The best part is, it's very user friendly to setup complex user flows. If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away.
> 
> **단점**: The software I would not say is cheap, especially for a bootstrapped company - but there is nothing out there that is cheaper. However, user onboarding is absolutely vital to any software company and there is nothing that is more powerful or as cheap as Userflow.
> 
> Very happy customer, will continue to use the product as we grow and would definitely recommend it to others.

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### "Finally, a user onboarding SaaS that don't suck" — 5.0/5

> **Quentin** | *2021년 4월 12일* | 인터넷 | Recommendation rating: 10.0/10
> 
> **장점**: The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app.
> 
> **단점**: The Segment integration is not native. Except that, it's perfect.
> 
> We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool.

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다음: [Next page](https://www.capterra.co.kr/software/219928/userflow?page=2)

## Links

- [View on Capterra](https://www.capterra.co.kr/software/219928/userflow)

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