--- description: 검증된 사용 후기를 확인하고 Bigin by Zoho CRM 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [연락처 관리 소프트웨어](/directory/30016/contact-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.co.kr/software/204998/bigin-by-zoho-crm Page: 1 / 30\ 다음: [Next page](https://www.capterra.co.kr/software/204998/bigin-by-zoho-crm?page=2) > Bigin은 소기업이 스프레드시트에서 벗어나 진정으로 자사의 요구에 맞게 구축된 CRM 솔루션을 시작할 수 있도록 도와줍니다. > > Verdict: Rated **4.7/5** by 725 users. Top-rated for **추천 가능성**. ----- ## Overview ### Bigin by Zoho CRM은(는) 누가 사용하나요? Bigin은 고객 관계 관리를 위해 비효율적인 스프레드시트 및 기타 레거시 영업 도구에서 벗어나려는 소기업 및 초소형 기업에 이상적입니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.7/5** | 725 리뷰 | | 사용 편의성 | 4.7/5 | Based on overall reviews | | 고객 지원 | 4.5/5 | Based on overall reviews | | 비용 대비 가치 | 4.7/5 | Based on overall reviews | | 특징 | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Zoho - **Founded**: 1996 ## Commercial Context - **시작 가격**: US$7.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500 - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 네덜란드어, 덴마크어, 독일어, 러시아어, 베트남어, 불가리아어, 스웨덴어, 스페인어, 아랍어, 영어, 이탈리아어, 인도네시아어, 일본어, 중국어, 체코어, 크로아티아어, 태국어, 튀르키예어, 포르투갈어, 폴란드어, 프랑스어, 한국어, 헝가리어, 히브리어, 힌디어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 209 more ## 특징 - @멘션 - For Financial Institutions - 검색/필터 - 고객 기록 - 고객 데이터베이스 - 공유 연락처 - 그래픽 워크플로 편집기 - 끌어서 놓기 - 다중 채널 커뮤니케이션 - 데이터 가져오기/내보내기 - 리드 관리 - 리드 배포 - 리드 생성 - 리드 세분화 - 리드 캡처 - 리드 통지 - 맞춤 설정 - 맞춤형 보고서 - 모바일 액세스 - 문서 관리 - 문서 스토리지 - 미리 알림 - 보고 및 통계 - 비즈니스 프로세스 자동화 - 상호 작용 추적 - 성능 메트릭 - 액세스 제어/권한 - 양식 관리 - 역할 기반 권한 - 연락처 관리 - 예약 관리 - 예약 일정 관리 - 온라인 양식 - 온보딩 - 워크플로 관리 - 워크플로 구성 - 이메일 관리 - 일정 관리 - 일정 관리 - 주석/참고 - 캘린더/미리 알림 시스템 - 캠페인 관리 - 클라이언트 관리 - 태스크 관리 - 템플릿 관리 - 판매 파이프라인 관리 - 판매 활동 관리 - 협업 도구 - 활동 대시보드 - 활동 추적 ... and 22 more features ## Integrations (82 total) - AccuCare - Acefone - ActiveEdge - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail ... and 67 more integrations ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [연락처 관리 소프트웨어](https://www.capterra.co.kr/directory/30016/contact-management/software) ## 관련 범주 - [CRM 소프트웨어](https://www.capterra.co.kr/directory/2/customer-relationship-management/software) - [온라인 CRM 소프트웨어](https://www.capterra.co.kr/directory/30072/online-crm/software) - [중소기업 CRM 소프트웨어](https://www.capterra.co.kr/directory/31583/small-business-crm/software) - [판매 추적 소프트웨어](https://www.capterra.co.kr/directory/32744/sales-tracking/software) - [Mac CRM 소프트웨어](https://www.capterra.co.kr/directory/30917/mac-crm/software) ## 대안 1. [Pipedrive](https://www.capterra.co.kr/software/132666/pipedrive) — 4.5/5 (3042 reviews) 2. [EngageBay CRM](https://www.capterra.co.kr/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 3. [Bitrix24](https://www.capterra.co.kr/software/113540/bitrix24) — 4.2/5 (984 reviews) 4. [monday CRM](https://www.capterra.co.kr/software/1024614/monday-crm) — 4.7/5 (453 reviews) 5. [Brevo](https://www.capterra.co.kr/software/132996/brevo) — 4.6/5 (3411 reviews) ## 리뷰 ### "Your team only will use a CRM if it's simple and easy to use" — 5.0/5 > **Federico** | *2026년 3월 30일* | 컴퓨터 소프트웨어 | Recommendation rating: 10.0/10 > > **장점**: It's simple and easy to use. The UI is very straight forward, which makes it easy to use and efficient. Your team won't have to make a masters degree to learn how to use it. > > **단점**: Don't have support in Spanish. Lack of support for unified inbox (have to get an additional product) > > Very good functionality without complex UI. Covers the basic needs for opportunity follow-up. The best way your team will use a CRM is if it's simple. ----- ### "Simple and Efficient CRM for Small Teams" — 5.0/5 > **검증된 리뷰어** | *2026년 3월 16일* | 병원 및 의료 | Recommendation rating: 7.0/10 > > **장점**: User-friendly interface, easy lead management, and seamless integration with other Zoho tools—making it simple to track deals and organize customer interactions efficiently. > > **단점**: Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams. > > My overall experience with Bigin by Zoho CRM has been good. It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are limited. ----- ### "Insurance Consultant" — 3.0/5 > **Dee** | *2025년 2월 25일* | 보험 | Recommendation rating: 10.0/10 > > **장점**: The layout and features are very user friendly and understandable. Being able to input new data and organizing into different categories. > > **단점**: The training curve and all the bells and whistles > > It has been great, just adding in new clients and sales each day. Watching the pipeline build and numbers to review growth. ----- ### "Can't fault Bigin - it works straight out of the box\!" — 5.0/5 > **Deccy** | *2026년 1월 12일* | 건설 | Recommendation rating: 9.0/10 > > **장점**: Bigin is a really simple, highly intuitive CRM, ideal for small businesses who are looking to roll out an easy to use product that just works. There's a learning curve as you'd expect but it's minimal. Bigin comes with an extensive suite of ready to go pipelines or you can custom build your own - either way, you could be up and running in order an hour. > > **단점**: I haven't found any downsides yet as we're still only starting out - maybe they'll come in time. I guess being one of the lesser know CRMs, Youtube tutorials aren't as plentiful as you'd hope for but that said, it's not really that difficult to figure out how to do most things. > > As a small construction business that had struggled with spreadsheets / emails / whatsapp messages etc, Bigin has given our company a single 'point of truth' for our sales / installation teams which has resulted in fewer things falling through the cracks. This in turn leads to a better customer experience overall - exactly what we were looking for. ----- ### "Great CRM with alot of features" — 5.0/5 > **Robert** | *2026년 2월 16일* | 건설 | Recommendation rating: 10.0/10 > > **장점**: After trying to setup hubspot, which i gave up on i decided to try Zoho after seeing a sign for it in Union Station. So far it seems so simple to use and I am loving it. > > **단점**: There is not much I do not like so far. It seems very easy to work with and I cannot wait to get it going live. > > So far its simple to use and looks like it will do what I want it to do and will will be able to evolve my companies into it. ----- Page: 1 / 30\ 다음: [Next page](https://www.capterra.co.kr/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data