--- description: 검증된 사용 후기를 확인하고 Bigin by Zoho CRM 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [연락처 관리 소프트웨어](/directory/30016/contact-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.co.kr/software/204998/bigin-by-zoho-crm Page: 1 / 31\ 다음: [Next page](https://www.capterra.co.kr/software/204998/bigin-by-zoho-crm?page=2) > Bigin은 소기업이 스프레드시트에서 벗어나 진정으로 자사의 요구에 맞게 구축된 CRM 솔루션을 시작할 수 있도록 도와줍니다. > > Verdict: Rated **4.7/5** by 742 users. Top-rated for **추천 가능성**. ----- ## Overview ### Bigin by Zoho CRM은(는) 누가 사용하나요? Bigin은 고객 관계 관리를 위해 비효율적인 스프레드시트 및 기타 레거시 영업 도구에서 벗어나려는 소기업 및 초소형 기업에 이상적입니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.7/5** | 742 리뷰 | | 사용 편의성 | 4.8/5 | Based on overall reviews | | 고객 지원 | 4.5/5 | Based on overall reviews | | 비용 대비 가치 | 4.7/5 | Based on overall reviews | | 특징 | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Zoho - **Founded**: 1996 ## Commercial Context - **시작 가격**: US$7.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2\~10, 11\~50, 51\~200, 201\~500 - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 네덜란드어, 덴마크어, 독일어, 러시아어, 베트남어, 불가리아어, 스웨덴어, 스페인어, 아랍어, 영어, 이탈리아어, 인도네시아어, 일본어, 중국어, 체코어, 크로아티아어, 태국어, 튀르키예어, 포르투갈어, 폴란드어, 프랑스어, 한국어, 헝가리어, 히브리어, 힌디어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 209 more ## 특징 - @멘션 - For Financial Institutions - 견적/예측 - 고객 기록 - 고객 데이터베이스 - 공유 연락처 - 그래픽 워크플로 편집기 - 끌어서 놓기 - 다중 채널 커뮤니케이션 - 데이터 가져오기/내보내기 - 리드 관리 - 리드 배포 - 리드 생성 - 리드 세분화 - 리드 캡처 - 리드 통지 - 맞춤 설정 - 맞춤형 보고서 - 모바일 액세스 - 문서 관리 - 문서 스토리지 - 미리 알림 - 보고 및 통계 - 비즈니스 프로세스 자동화 - 상호 작용 추적 - 성능 메트릭 - 세그먼트화 - 액세스 제어/권한 - 양식 관리 - 역할 기반 권한 - 연락처 관리 - 예약 관리 - 온라인 양식 - 온보딩 - 워크플로 관리 - 워크플로 구성 - 이메일 관리 - 일정 관리 - 일정 관리 - 조회 추적 - 주석/참고 - 캘린더/미리 알림 시스템 - 캠페인 관리 - 클라이언트 관리 - 태스크 관리 - 템플릿 관리 - 판매 파이프라인 관리 - 판매 활동 관리 - 협업 도구 - 활동 대시보드 ... and 22 more features ## Integrations (80 total) - AccuCare - Acefone - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail - Google Ads ... and 65 more integrations ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [연락처 관리 소프트웨어](https://www.capterra.co.kr/directory/30016/contact-management/software) ## 관련 범주 - [CRM 소프트웨어](https://www.capterra.co.kr/directory/2/customer-relationship-management/software) - [온라인 CRM 소프트웨어](https://www.capterra.co.kr/directory/30072/online-crm/software) - [중소기업 CRM 소프트웨어](https://www.capterra.co.kr/directory/31583/small-business-crm/software) - [판매 추적 소프트웨어](https://www.capterra.co.kr/directory/32744/sales-tracking/software) - [Mac CRM 소프트웨어](https://www.capterra.co.kr/directory/30917/mac-crm/software) ## 대안 1. [Pipedrive](https://www.capterra.co.kr/software/132666/pipedrive) — 4.5/5 (3058 reviews) 2. [EngageBay CRM](https://www.capterra.co.kr/software/178819/engagebay-marketing) — 4.6/5 (910 reviews) 3. [Brevo](https://www.capterra.co.kr/software/132996/brevo) — 4.6/5 (3512 reviews) 4. [Bitrix24](https://www.capterra.co.kr/software/113540/bitrix24) — 4.2/5 (1001 reviews) 5. [monday CRM](https://www.capterra.co.kr/software/1024614/monday-crm) — 4.7/5 (466 reviews) ## 리뷰 ### "Simple, practical, and easy to adopt" — 5.0/5 > **Juan Luis** | *2026년 7월 4일* | 식품 및 음료 | Recommendation rating: 9.0/10 > > **장점**: What we like most about Bigin is that it keeps things simple. At JLP GLOBAL, we needed a CRM that could help us organize leads and follow ups better, without adding a lot of complexity to our day to day work. Bigin has been very easy to understand and use from the start. It gives us a clear view of where each lead is, what needs to happen next, and who needs follow up. We also think the price makes a lot of sense for what it offers. For a small team that wants to be more organized without paying for a heavy CRM, it has been a very good fit. > > **단점**: What we liked least is that some integrations and automations take more trial and error than expected, especially when working with external tools. The CRM itself is simple, but some setup details can be less straightforward than they should be. Also, if you want very advanced workflows, you may need a bit of patience to get everything working the way you want. Still, for our needs, this has not been a major problem. > > Our overall experience with Bigin has been very positive. We have been using it for several months at JLP GLOBAL, and it has helped us bring more order to our lead management and follow up process. Before Bigin, part of our workflow depended too much on manual tracking. With Bigin, we now have a much clearer way to see our pipeline, keep track of conversations, and make sure leads do not get forgotten. What we appreciate most is that it feels practical. It does not try to be overly complicated, and that has made adoption much easier for our team. For us, it has been a smart and cost effective solution. ----- ### "Chief Executive Officer" — 5.0/5 > **girish** | *2026년 6월 24일* | 산업 자동화 | Recommendation rating: 8.0/10 > > **장점**: In our search for a value-for-money tool suitable for smaller scale operations, we conducted extensive analysis on several options. We are pleased to report that we found a splendid tool that not only meets our budget but also exceeds our expectations. The customer support has been exceptional, with prompt responses that provide clarity and concessions when needed. The support team even follows up with calls to ensure everything is clear. We are grateful to have a cohesive and comprehensive tool that has significantly enhanced our productivity, efficiency, and effectiveness. > > **단점**: can be simple and not feature rich only good for small to medium companies what s integration is poor > > cohesive and best value for MSMS's satisfied and good adequate features easy to use no need for comprehensive training ----- ### "Insurance Consultant" — 3.0/5 > **Dee** | *2025년 2월 25일* | 보험 | Recommendation rating: 10.0/10 > > **장점**: The layout and features are very user friendly and understandable. Being able to input new data and organizing into different categories. > > **단점**: The training curve and all the bells and whistles > > It has been great, just adding in new clients and sales each day. Watching the pipeline build and numbers to review growth. ----- ### "Simple, Effective, and Easy to Use" — 5.0/5 > **Anja** | *2026년 6월 12일* | 소비자 상품 | Recommendation rating: 10.0/10 > > **장점**: What I like most about Bigin is its simplicity. It provides all the essential CRM features I need to manage leads, customers, and business partners without the complexity of larger CRM systems. The pipeline view is intuitive, easy to customize, and helps me stay organized and on top of follow-ups. > > **단점**: I would like to see more advanced reporting options and additional automation features. While Bigin covers the essentials very well, growing businesses may eventually need deeper analytics and more sophisticated workflow automation. > > My overall experience with Bigin has been excellent. It is easy to use, quick to set up, and provides everything I need to manage leads, customers, and business partners efficiently. As a solo business owner, I appreciate that it helps me stay organized without the complexity and cost of larger CRM platforms. ----- ### "I love it for solopreneurs." — 5.0/5 > **Tamalyn** | *2026년 5월 2일* | 미디어 제작 | Recommendation rating: 10.0/10 > > **장점**: Bigin by Zoho CRM has very easy to follow UI for the experienced user and for the inexperienced, the free training sessions and webinars and KBs are also great. Lastly, you cannot beat the price for the value of what you get. > > **단점**: none that I can speak of. I am well versed in CRMs and it is comparable in functionality and ease of use and it is easier to use and configure than Salesforce. I said what I said. > > I have recommended it to 3 of my solo mutuals. I am an experienced systems admin, Salesforce Admin and am also well versed in Monday.com when I was someone's employee. It hits different when you are building your own business and every penny, your penny, counts. ----- Page: 1 / 31\ 다음: [Next page](https://www.capterra.co.kr/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data