--- description: 검증된 사용 후기를 확인하고 Critical Mention 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Critical Mention 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [홍보 소프트웨어](/directory/10033/public-relations/software) > [Critical Mention](/software/187045/critical-mention) # Critical Mention Canonical: https://www.capterra.co.kr/software/187045/critical-mention Page: 1 / 2\ 다음: [Next page](https://www.capterra.co.kr/software/187045/critical-mention?page=2) > 업계에서 가장 빠른 미디어 모니터링 및 연락처 데이터베이스 서비스로 TV, 라디오, 온라인 뉴스, 팟캐스트 및 소셜 미디어를 검색할 수 있습니다. > > Verdict: Rated **4.3/5** by 13 users. Top-rated for **추천 가능성**. ----- ## Overview ### Critical Mention은(는) 누가 사용하나요? 홍보, 마케팅, 브랜드 관리자, 정부, 교육 등의 글로벌 기업을 대상으로 합니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.3/5** | 13 리뷰 | | 사용 편의성 | 4.1/5 | Based on overall reviews | | 고객 지원 | 4.8/5 | Based on overall reviews | | 비용 대비 가치 | 4.0/5 | Based on overall reviews | | 특징 | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 추천 가능성) | ## 공급업체 정보 - **회사**: Critical Mention - **Location**: New York, 미국 - **Founded**: 2002 ## Commercial Context - **시작 가격**: US$1.00 - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반 - **Supported Languages**: 네덜란드어, 노르웨이어, 덴마크어, 독일어, 러시아어, 스웨덴어, 스페인어, 아랍어, 아일랜드어, 영어, 우크라이나어, 이탈리아어, 인도네시아어, 일본어, 중국어, 중국어, 체코어, 태국어, 튀르키예어, 포르투갈어, 폴란드어, 프랑스어, 핀란드어, 한국어, 헝가리어, 히브리어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 209 more ## 특징 - Media Monitoring - Real-Time Monitoring - Real-Time Notifications - 감정 분석 - 검색/필터 - 경보/통지 - 경쟁력 분석 - 대시보드 - 데이터 시각화 - 동향 분석 - 맞춤형 보고서 - 모니터링 - 보고/분석 - 브랜드 추적 - 소셜 미디어 모니터링 - 시각 분석 - 연락처 관리 - 오디언스 타겟팅 - 자동 업데이트 - 캠페인 관리 - 클리핑 관리 - 키워드 추적 - 키워드 필터링 - 평판 관리 - 프레스 모니터링 ## Integrations (2 total) - Google Analytics 360 - Slack ## Support Options - 이메일/지원 센터 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [홍보 소프트웨어](https://www.capterra.co.kr/directory/10033/public-relations/software) ## 관련 범주 - [홍보 소프트웨어](https://www.capterra.co.kr/directory/10033/public-relations/software) - [소셜 미디어 모니터링 소프트웨어](https://www.capterra.co.kr/directory/31028/social-media-monitoring/software) - [평판 관리 소프트웨어](https://www.capterra.co.kr/directory/30750/reputation-management/software) - [웹 사이트 모니터링 소프트웨어](https://www.capterra.co.kr/directory/10021/website-monitoring/software) - [소셜 리스닝 도구 소프트웨어](https://www.capterra.co.kr/directory/33397/social-listening-tools/software) ## 대안 1. [Sprinklr](https://www.capterra.co.kr/software/131274/sprinklr-platform) — 4.3/5 (91 reviews) 2. [facelift](https://www.capterra.co.kr/software/150410/facelift) — 4.4/5 (131 reviews) 3. [Mentionlytics](https://www.capterra.co.kr/software/149226/mentionlytics) — 4.7/5 (38 reviews) ## 리뷰 ### "Complete mention monitoring from a single place" — 5.0/5 > **검증된 리뷰어** | *2021년 3월 23일* | 인터넷 | Recommendation rating: 10.0/10 > > **장점**: This is the best in class mention tracking platform, we are always up to date now. > > **단점**: Robust software for a reasonable price, we are 100% suttisfied. ----- ### "Well-priced media monitoring software with a few flaws, but superb customer service" — 4.0/5 > **Scott** | *2021년 5월 11일* | 홍보 및 커뮤니케이션 | Recommendation rating: 7.0/10 > > **장점**: Critical Mention incorporates all coverage, including broadcast, into easy-to-research keywords and client names. Viewing, selecting and building custom reports is very simple. The UI is intuitive and effective. > > **단점**: Sometimes Critical Mention inexplicably misses published stories, so we always need to manually cross-reference reports. Broadcast video clips are not automatically available in HD, so while you can view and download them, they're not necessarily usable for creating internal tools such as sizzle reels. > > Our experience with Critical Mention has been favorable, but with the onslaught of new and updated competitors, transitioning to a new provider is not off the table. ----- ### "Review" — 1.0/5 > **ASHLEY** | *2021년 5월 24일* | 홍보 및 커뮤니케이션 | Recommendation rating: 0.0/10 > > **장점**: the analytics charts in the reporting tool > > **단점**: didn’t have the publications i needed to monitor ----- ### "Critical Mention Helps Makes Our Press Even More Newsworthy" — 5.0/5 > **Stacy** | *2019년 7월 9일* | 마케팅 및 광고 | Recommendation rating: 10.0/10 > > **장점**: Critical Mention allows us to stay up-to-the-very-minute (literally) of media mentions of our agency and our clients. Often when we do a PR interview, Critical Mention lets us know it is live before the reporter has had a chance to email us. It also provides the metrics we need for clients to be able to showcase overall impressions and media value, while allowing us to remove clutter nonsense that is repetitive and not relevant for tracking needs. We use the software more so for tracking TV coverage for clients as we do product placement for brands as part of our agency services. Critical Mention allows us to review content without having to have a massively extensive (with heavy upkeep) monster of a DVR system in place. > > **단점**: The social media analytics still have some room to improve, and the maximum you can search for mentions is 60 days - so you need to stay on top of reporting and not use it for competitive research unless you have forethought to plan and download those reports on a continuous basis. > > Our agency went viral - literally viral around the world - due to our ability to quickly share detailed metrics during several media outlet interviews. The data is easy to pull, and the reports are customizable for client needs. ----- ### "Critical Mention Works for US" — 5.0/5 > **Tom** | *2021년 3월 9일* | 고등 교육 | Recommendation rating: 10.0/10 > > **장점**: I like how I can see, edit through word play, and then save and download video clips. I also like that I can save clips/articles/etc. into separate files for sharing with our leadership team. > > **단점**: I wish I could figure out or have a way to block from seeing multiple postings of the same article. It's bothersome to see multiples of the same thing in my feed each day. ----- Page: 1 / 2\ 다음: [Next page](https://www.capterra.co.kr/software/187045/critical-mention?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/187045/critical-mention) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data