--- description: 검증된 사용 후기를 확인하고 Chatfuel 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chatfuel 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [대화형 AI 플랫폼 소프트웨어](/directory/31596/conversational-ai-platform/software) > [Chatfuel](/software/181770/chatfuel) # Chatfuel Canonical: https://www.capterra.co.kr/software/181770/chatfuel Page: 1 / 2\ 다음: [Next page](https://www.capterra.co.kr/software/181770/chatfuel?page=2) > Chatfuel은 Messenger를 위한 최고의 챗봇 플랫폼입니다. 매출을 늘리고, 마케팅을 개인화하고, 지원을 자동화할 수 있습니다. > > Verdict: Rated **4.3/5** by 28 users. Top-rated for **추천 가능성**. ----- ## Overview ### Chatfuel은(는) 누가 사용하나요? Chatfuel은 Messenger를 위한 최고의 챗봇 플랫폼입니다. 코딩할 필요 없이 에이전시 및 기업이 봇을 빌드할 수 있게 도와줍니다. 매출을 늘리고, 마케팅을 개인화하고, 지원을 자동화할 수 있습니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.3/5** | 28 리뷰 | | 사용 편의성 | 4.1/5 | Based on overall reviews | | 고객 지원 | 3.7/5 | Based on overall reviews | | 비용 대비 가치 | 4.0/5 | Based on overall reviews | | 특징 | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 추천 가능성) | ## 공급업체 정보 - **회사**: Chatfuel - **Location**: San Francisco, 미국 - **Founded**: 2015 ## Commercial Context - **시작 가격**: US$15.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반 - **Supported Languages**: 영어 - **Available Countries**: 독일, 멕시코, 미국, 브라질, 영국, 오스트레일리아, 인도, 일본, 중국, 캐나다 ## 특징 - AI/기계 학습 - Autoresponders - CRM - Third-Party Integrations - 고객 세분화 - 고객 지원 - 다중 계정 관리 - 다중 언어 - 다중 채널 마케팅 - 데이터 가져오기/내보내기 - 동적 콘텐츠 - 드립 캠페인 - 랜딩 페이지/웹 양식 - 리드 관리 - 리드 선별 자격 - 리드 세분화 - 리드 육성 - 리드 참여 - 리드 캡처 - 리뷰 관리 - 맞춤 설정 - 맞춤형 브랜딩 - 모바일 액세스 - 보고/분석 - 사전 구성 봇 - 사전 승인된 콘텐츠 라이브러리 - 사전 채팅 - 성능 메트릭 - 소셜 미디어 통합 - 쇼핑 카트 - 실시간 소비자 대면 채팅 - 실시간 채팅 - 웹 사이트 관리 - 자동 게시 - 자동 응답 - 전송/라우팅 - 채팅/메시징 - 챗봇 - 캠페인 관리 - 코드프리 개발 - 콘텐츠 관리 - 파이프라인 관리 - 파일 공유 - 푸시 통지 - 프로모션 관리 - 활동 대시보드 ## Integrations (6 total) - Dropbox Business - Evernote Teams - Gmail - Meta for Business - Twitter/X - WordPress ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 24/7(실시간 담당자) - 채팅 ## Category - [대화형 AI 플랫폼 소프트웨어](https://www.capterra.co.kr/directory/31596/conversational-ai-platform/software) ## 관련 범주 - [대화형 AI 플랫폼 소프트웨어](https://www.capterra.co.kr/directory/31596/conversational-ai-platform/software) - [소셜 미디어 마케팅 소프트웨어](https://www.capterra.co.kr/directory/30781/social-media-marketing/software) - [전자상거래 소프트웨어](https://www.capterra.co.kr/directory/3/ecommerce/software) - [광고 대행사 소프트웨어](https://www.capterra.co.kr/directory/30736/advertising-agency/software) - [실시간 채팅 소프트웨어](https://www.capterra.co.kr/directory/30797/live-chat/software) ## 대안 1. [Tidio](https://www.capterra.co.kr/software/144040/tidio-chat) — 4.7/5 (590 reviews) 2. [Intercom](https://www.capterra.co.kr/software/134347/intercom) — 4.5/5 (1133 reviews) 3. [Wrike](https://www.capterra.co.kr/software/76113/wrike) — 4.4/5 (2988 reviews) 4. [monday.com](https://www.capterra.co.kr/software/147657/monday-com) — 4.6/5 (6035 reviews) 5. [Bitrix24](https://www.capterra.co.kr/software/113540/bitrix24) — 4.2/5 (990 reviews) ## 리뷰 ### "Facebook Messenger Chatbot-building made easy\!" — 5.0/5 > **Yann** | *2021년 5월 7일* | 온라인 미디어 | Recommendation rating: 7.0/10 > > **장점**: Of all the things Chatfuel brings to the table the one I consider my favorite one is its Drag-and-Drop builder for creating chatbots. No coding or any special skill required, simply click on a button, select the options that you prefer and set that up. Then, repeat the same process to add additional steps to your chatbot... it doesn't get much easier than that\! > > **단점**: Chatfuel focuses on Facebook Messenger only but it would be great to be able to leverage some of its chatbot features somewhere else, like on my website, for example. It's clear that the company decided to focus on a specific platform, and that's ok, but the idea of potentially rely only on one tool for all things chatbots... ----- ### "Great chat bot tool for beginners" — 4.0/5 > **검증된 리뷰어** | *2021년 10월 4일* | 마케팅 및 광고 | Recommendation rating: 8.0/10 > > **장점**: I found this a very straight-forward chat bot tool for beginners. I was new to building chat bots but found this easy to work with. My first chat bot worked just the way I expected and I even got inspiration to make it more advanced. It all seemed do-able thanks to the step by step instructions. Other tools I've tried had more settings and options, making it a little more complicated. Chatfuel keeps things simple and also has advanced features if you want to use them. > > **단점**: It's not as advanced as other tools on my first inspection but pretty much does most of the things you would want to achieve with a bot. So overall there's not much to dislike here. > > This is a solid tool for building your first bots. It also has a free plan, which is what I used first to get started. I like the straight-forward approach and simple interface. It's easy to create a bot and you can take it into different directions. Plenty of documentation available as well. Overall this is a good tool, definitely one of the better chat bot tools I've personally tested. Worth checking out in my opinion. ----- ### "OK product, bad suport." — 1.0/5 > **Felix** | *2024년 11월 4일* | 소비자 상품 | Recommendation rating: 1.0/10 > > **장점**: I run a very small business that sells used baby strollers and relies on customers placing orders via Facebook Messenger. We set up Chatfuel to automate the initial part of the conversation (what model, what colors, what budget, what time constraints and so on) and it has worked well - it was well worth the $15 we initially paid per month. > > **단점**: The Chatfuel pricing structure. The reason I am writing this review is to make it visible that Chatfuel will automatically increase your plan each month by default as your amount of "subscribers" increases. What I didn't understand was that ALL conversations are saved as "reachable" inside of Chatfuel and thus will contribute to your monthly price. Looking over my bills over the last 3 years that I have been a customer and it has been increased 5 times in that time due to increased "usage" - here's the thing, we see the same active usage every month. It's just the pool of finished conversations, marked as "done" on Facebook that are inflating the bill. My subscription went from $15 to $66 and I feel like it happened without my approval. I contacted the support team about this and the agent I connected with, Larisa, told me there's nothing she can do - so, reading between the lines, it is my own fault that I didn't disable this autoscaling feature in their settings. I am an Account Manager with another SaaS company. If one of my clients reached out to me with this type of issue, I would try to do something to ease the friction. These guys? They do not care. > > I would describe my overall experience as "meh". ----- ### "I started in 2016 .." — 5.0/5 > **Pierfrancesco Maria** | *2022년 3월 27일* | 마케팅 및 광고 | Recommendation rating: 10.0/10 > > **장점**: The simplicity of building a chatbot is impressive even if you have zero skills > > **단점**: Free version too limited ... before it was much more performing ----- ### "A good chatbot for your Facebook messages\!" — 5.0/5 > **Rocio** | *2022년 9월 8일* | 전기/전자 제조 | Recommendation rating: 8.0/10 > > **장점**: We signed up for the paid program because we had very good results with the free trial. It is a fairly cheap plan and the chat is quite decisive. It allows us to serve our customers quickly and effectively. > > **단점**: Sometimes some customers are not satisfied with the answers but it happens with all chatbots. ----- Page: 1 / 2\ 다음: [Next page](https://www.capterra.co.kr/software/181770/chatfuel?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/181770/chatfuel) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | ----- ## Structured Data