--- description: 검증된 사용 후기를 확인하고 Userlytics 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Userlytics 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [사용자 경험(UX) 소프트웨어](/directory/31036/ux/software) > [Userlytics](/software/181202/userlytics) # Userlytics Canonical: https://www.capterra.co.kr/software/181202/userlytics Page: 1 / 3\ 다음: [Next page](https://www.capterra.co.kr/software/181202/userlytics?page=2) > 태블릿, 모바일, 데스크톱을 기반으로 목표 사용자로부터 모든 디지털 자산(고객사 또는 경쟁사)에 대한 피드백 및 통계 정보를 빠르게 수집할 수 있습니다. > > Verdict: Rated **4.7/5** by 55 users. Top-rated for **추천 가능성**. ----- ## Overview ### Userlytics은(는) 누가 사용하나요? 작게 꾸며진 1인 팀부터 Fortune 100 기업들까지 모든 고객을 지원할 수 있도록 다양한 도구와 유연한 요금제가 준비되어 있습니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.7/5** | 55 리뷰 | | 사용 편의성 | 4.6/5 | Based on overall reviews | | 고객 지원 | 4.9/5 | Based on overall reviews | | 비용 대비 가치 | 4.7/5 | Based on overall reviews | | 특징 | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Userlytics - **Location**: Austin, 미국 - **Founded**: 2009 ## Commercial Context - **시작 가격**: US$69.00 - **Pricing model**: (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 네덜란드어, 노르웨이어, 덴마크어, 독일어, 스웨덴어, 스페인어, 영어, 이탈리아어, 중국어, 중국어, 포르투갈어, 포르투갈어, 포르투갈어(유럽), 프랑스어, 핀란드어 - **Available Countries**: 남아프리카, 네덜란드, 노르웨이, 대한민국, 독일, 멕시코, 모로코, 미국, 브라질, 사우디아라비아, 스웨덴, 스페인, 싱가포르, 아랍에미리트, 영국, 오스트레일리아, 이스라엘, 인도, 일본, 중국 and 8 more ## 특징 - A/B Testing - NPS 설문 조사 구조 - Third-Party Integrations - 끌어서 놓기 - 네거티브 피드백 관리 - 다중 채널 데이터 수집 - 대시보드 - 데이터 시각화 - 동영상 레코딩/전사 - 보고/분석 - 사용성 테스트 - 사용자 연구 분석 - 사용자 이동 경로 - 설문 조사/여론 조사 관리 - 설문조사 및 피드백 - 시제품 제작 - 오디언스 타겟팅 - 정량 메트릭 - 주석 - 텍스트 분석 - 협업 도구 - 히트맵 ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 채팅 ## Category - [사용자 경험(UX) 소프트웨어](https://www.capterra.co.kr/directory/31036/ux/software) ## 관련 범주 - [사용자 경험(UX) 소프트웨어](https://www.capterra.co.kr/directory/31036/ux/software) - [고객 경험 소프트웨어](https://www.capterra.co.kr/directory/30671/customer-experience/software) - [사용자 테스트 소프트웨어](https://www.capterra.co.kr/directory/32295/user-testing/software) - [AB 테스트 소프트웨어](https://www.capterra.co.kr/directory/30896/ab-testing/software) ## 대안 1. [Dovetail](https://www.capterra.co.kr/software/174077/dovetail) — 4.6/5 (97 reviews) 2. [Lucky Orange](https://www.capterra.co.kr/software/150695/lucky-orange) — 4.7/5 (260 reviews) 3. [Survicate](https://www.capterra.co.kr/software/132914/survicate) — 4.6/5 (99 reviews) 4. [Miro](https://www.capterra.co.kr/software/128955/miro) — 4.7/5 (1685 reviews) 5. [Product Fruits](https://www.capterra.co.kr/software/1011214/product-fruits) — 4.7/5 (89 reviews) ## 리뷰 ### "User friendly and efficient" — 5.0/5 > **Krista** | *2022년 1월 26일* | 마케팅 및 광고 | Recommendation rating: 10.0/10 > > **장점**: The software's interface makes setting up the test, reading and reporting out a breeze. Simple functionality makes something like a robust test just a little bit easier. > > **단점**: The transcription that is based off of audio is left to be desired and often not able to be used. As a result, we do spend extra time translating ourselves for each panel result. > > I really enjoy Userlytics. Aside from the user-friendly and efficient platform, the customer service team is 10 stars out of 5. They are always willing to help me set anything up in such a timely manner - and so nice\!\! ----- ### "Great product - even better support\!" — 5.0/5 > **John** | *2025년 5월 2일* | 자동차 | Recommendation rating: 10.0/10 > > **장점**: Ease of use Variety of test options Customer support > > **단점**: Highlight reels could be easier to create > > We switched to Userlytics a couple of years ago for our primary testing platform and I'm glad we did. We are able to do anything we need to do at a significant savings. Maybe the best feature is the support. If I ever have any questions, our contact \[sensitive content hidden\] gets back to me with solutions almost immediately\! ----- ### "userlytics on of the user softawre that i didn't like to much" — 4.0/5 > **rachid** | *2023년 2월 16일* | 예술 및 공예 | Recommendation rating: 6.0/10 > > **장점**: well ther is not much i did like nut i like the website menu > > **단점**: i did like least that doesn't work for the residence out of the USA > > it was a bad experience for sure ----- ### "Worth the switch\!" — 5.0/5 > **Sam** | *2024년 12월 26일* | 교육 관리 | Recommendation rating: 10.0/10 > > **장점**: The management and visibility across projects and tests is really great for me as an admin. The interface has been easy for professors and students to use and support from the company has been quick and seamless. > > **단점**: No complaints\! We've used it for a semester and so far everything has been easy and a good experience. > > We transitioned to Userlytics from UserTesting.com and are \*so\* glad we did\! We are able to complete tests in the same way with higher-quality participants and much better customer service. ----- ### "A more reasonable alternative to the biggest players." — 4.0/5 > **Mike** | *2023년 3월 31일* | 금융 서비스 | Recommendation rating: 9.0/10 > > **장점**: There are a lot more UX testing tools and platforms out there these days than the days of Usertesting and UserZoom being the only players. But many of them offer only a couple types of tests, or force you into a type of workflow. We chose Userlytics because it most closely resembles the "big boys" in terms of feature set (in fact, I get more types of quant tests than I did with UserZoom) for a much smaller price tag. I also like that tasks can go un-recorded for participants' privacy. This was a near-essential feature for getting the tool approved. > > **단점**: We're still pretty new on the platform, but I haven't had a lot to complain about. Sentiment analysis is not activated by default and I'm afraid it might be extra so I haven't pursued it. > > Our rep has been helpful and attentive, and the tool meets the UI and feature requirements of all its competitors for a really reasonable price tag. ----- Page: 1 / 3\ 다음: [Next page](https://www.capterra.co.kr/software/181202/userlytics?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/181202/userlytics) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data