--- description: 검증된 사용 후기를 확인하고 Kore 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kore 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [AI 영업 어시스턴트 소프트웨어](/directory/34135/ai-sales-assistant/software) > [Kore](/software/180874/kore-ai-bots-platform) # Kore Canonical: https://www.capterra.co.kr/software/180874/kore-ai-bots-platform Page: 1 / 2\ 다음: [Next page](https://www.capterra.co.kr/software/180874/kore-ai-bots-platform?page=2) > Kore.ai는 세계적으로 인정받는 대화형 AI 및 디지털 UX 가상 비서 플랫폼 및 솔루션 공급업체입니다. > > Verdict: Rated **4.4/5** by 17 users. Top-rated for **추천 가능성**. ----- ## Overview ### Kore은(는) 누가 사용하나요? 봇 수명 주기 관리, 개발자 협업, 자연어 처리, API 통합, 의도 인식 등의 기능을 통해 모든 규모의 기업을 지원하는 웹 기반 온프레미스 플랫폼입니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.4/5** | 17 리뷰 | | 사용 편의성 | 4.5/5 | Based on overall reviews | | 고객 지원 | 4.4/5 | Based on overall reviews | | 비용 대비 가치 | 4.4/5 | Based on overall reviews | | 특징 | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Kore.ai - **Location**: Orlando, 미국 - **Founded**: 2013 ## Commercial Context - **시작 가격**: US$500.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 갈리시아어, 그리스어, 네덜란드어, 노르웨이어, 덴마크어, 독일어, 라트비아어, 러시아어, 루마니아어, 리투아니아어, 말레이어, 바스크어, 베트남어, 불가리아어, 세르비아어, 세르비아어, 스웨덴어, 스페인어, 슬로바키아어, 슬로베니아어, 아랍어, 아이슬란드어, 아일랜드어, 에스토니아어, 영어, 우크라이나어, 이탈리아어, 인도네시아어, 일본어, 중국어, 중국어, 체코어, 카자흐어, 카탈로니아어, 크로아티아어, 태국어, 튀르키예어, 포르투갈어, 포르투갈어, 포르투갈어(유럽), 폴란드어, 프랑스어, 핀란드어, 한국어, 헝가리어, 히브리어, 힌디어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 괌, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이, 노퍽섬, 뉴질랜드, 뉴칼레도니아 and 173 more ## 특징 - AI/기계 학습 - API - Agent Collaboration - Customizable Frameworks - Error Handling - Human-in-the-loop (HITL) - Knowledge Base Integration - Multiple LLM Models - Natural Language Interface - 감정 분석 - 다중 언어 - 다중 채널 커뮤니케이션 - 데이터 거버넌스 - 맞춤 설정 - 메모리 관리 - 모니터링 - 보고/분석 - 비즈니스 프로세스 자동화 - 사전 구성 봇 - 사전 제작 템플릿 - 상황별 안내 - 실시간 채팅 - 역할 기반 권한 - 영업 팀/조직 관련 - 음성 인식 - 의도 인식 - 일정 관리 - 자연어 처리 - 챗봇 - 코드 제로 개발 관련 - 코드프리 개발 - 통합 관리 - 판매 활동 관리 - 프로세스/워크플로 자동화 ## Support Options - 이메일/지원 센터 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [AI 영업 어시스턴트 소프트웨어](https://www.capterra.co.kr/directory/34135/ai-sales-assistant/software) ## 관련 범주 - [AI 영업 어시스턴트 소프트웨어](https://www.capterra.co.kr/directory/34135/ai-sales-assistant/software) - [Agentic AI](https://www.capterra.co.kr/directory/34631/agentic-ai/software) - [AI Agent Builder](https://www.capterra.co.kr/directory/34630/ai-agent-builder/software) - [대화형 AI 플랫폼 소프트웨어](https://www.capterra.co.kr/directory/31596/conversational-ai-platform/software) - [챗봇 소프트웨어](https://www.capterra.co.kr/directory/32448/chatbot/software) ## 대안 1. [Pipedrive](https://www.capterra.co.kr/software/132666/pipedrive) — 4.5/5 (3050 reviews) 2. [monday CRM](https://www.capterra.co.kr/software/1024614/monday-crm) — 4.7/5 (462 reviews) 3. [Fusebase](https://www.capterra.co.kr/software/147496/nimbus-note) — 4.7/5 (176 reviews) 4. [Squaretalk](https://www.capterra.co.kr/software/219046/squaretalk-matrix) — 4.9/5 (102 reviews) 5. [Mutiny](https://www.capterra.co.kr/software/194353/mutiny) — 5.0/5 (6 reviews) ## 리뷰 ### "Deflect and Improve Self Serve Through Kore Ai" — 3.0/5 > **John Epok** | *2024년 5월 24일* | 원격 통신 | Recommendation rating: 8.0/10 > > **장점**: - intuitive Kore widget - integratable to Zendesk and other major ticketing plafforms - basic analytics and performance dashboards - ease of use on Bot flow training - helpful success and support team > > **단점**: - integration configurations can be very messy and impactful on CX e.g. disconnection of chats between Kore and Zendesk - Kore Team can improve further on their familiarization with integration to ticketing platforms. > > Overall experience is good, however, there are a few things that can be off-putting which Kore would need to improve further. ----- ### "Excellent solution for chat automation." — 4.0/5 > **Will** | *2021년 4월 9일* | 정보 기술 및 서비스 | Recommendation rating: 8.0/10 > > **장점**: Robust feature set and thorough training process. > > **단점**: Documentation can be a bit difficult to wade through at times. > > We are using Kore to automate chat generation in order to help recruiters hire great talent. ----- ### "KoreAI Review Post 1 Year Of Usage" — 2.0/5 > **Dikshant** | *2025년 6월 2일* | 금융 서비스 | Recommendation rating: 4.0/10 > > **장점**: The interface is very much user friendly anyone can manage it easily without any technical support... > > **단점**: Post asking for any enhancement team will take months to fulfill the requirement which spoil the overall experience as well as the customer experience too > > The platform is easy to manage. Its preety much simple to integrate the things but few of the features are not working as expected and to fix team is taking much longer which is painful and spoiling the customer experience. ----- ### "Kore.ai Bots Platform Review" — 4.0/5 > **Chitrang** | *2021년 4월 6일* | 컴퓨터 소프트웨어 | Recommendation rating: 8.0/10 > > **장점**: The dialog tasks are very easy to implement, the types of input which are needed are very neatly documented and implemented, all of the options are very to navigate, some of the features like masking, small talk, and basic training is done by the builder itself. It's easy to add channels, use the agent transfer and expose the APIs. Overall a very good experience using this platform. > > **단점**: The only thing which I feel could be improved is the sidebar on the bot platform, it's very hard to control the options on the sidebar on mouse hover since it keeps going up and down quite frequently. > > It's very easy to design virtual assistants which could be used for different purposes, the platform already provides the tools over the counter so that a user will not have to sit a design them, you need only care of the business logic which goes in the development of the bot. ----- ### "Great and easy platform to build chatbots" — 5.0/5 > **Sathindu** | *2021년 4월 6일* | 컴퓨터 소프트웨어 | Recommendation rating: 10.0/10 > > **장점**: The user experience as a chatbot developer in kore.ai platform is great. It has all the tools to built the chatbot from the scratch. Even from the prototype stage. Bot flow creation is very easy and it has many advanced features too considering from AI perspective. > > **단점**: I think collaboration can be improved further more. And for the cloud version I could not find a way to use specific version (Because it changes frequently) > > As overall its a great tool. Nice UI/UX as a developer. ----- Page: 1 / 2\ 다음: [Next page](https://www.capterra.co.kr/software/180874/kore-ai-bots-platform?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/180874/kore-ai-bots-platform) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | ko | | ----- ## Structured Data