기업의 더 효율적인 소프트웨어
선택을 위한 18년 지원 경험
AVOXI
AVOXI은(는) 무엇인가요?
추가 비용 없이 가상 전화 번호에 포함되는 AVOXI IVR 솔루션은 사용하기 쉽고 매우 경제적입니다. IVR을 170개 이상 국가의 무료, 지역 또는 비지리적 번호와 연결할 수 있습니다. 무제한 메뉴, 다단계 IVR 기능 등을 설정할 수 있습니다.
AVOXI은(는) 누가 사용하나요?
1. 숙박 및 여행 2. 게이밍 3. 소비자 내구재 4. 온라인 유통 5. 금융 서비스 6. 의료 7. 비즈니스 프로세스 아웃소싱(BPO)
AVOXI의 다른 적합한 대안
AVOXI 리뷰
Great Service
주석: Call Quality is top-notch, Customer Support is Superior.
장점:
Avoxi Features are great, Implementing VoIP solutions without a headache, if you require assistance rest assured that Avoxi has your back 247.
단점:
Avoxi partner portal is a bit outdated, but manageable
One stand solution for Call centres
주석: Overall experience is WOW & excellent. It has helped meeting our requirement to make calls to other countries residing in India. We assumed we may face network issues & call quality issues in beginning but AVOXI proved it wrong.
장점:
AVOXI is a very simple platform which is very easy to understand, configure settings and use it. The platform enables self-reliance and very less dependency on support team would require for configurations. Agent platform is also very simple to use. There are integrations available like Teams, CRMs etc. which makes the life simpler. Overall, its a WOW experience with AVOXI :)
단점:
There are no such features which I liked least about this software.
Fraudulent charging
주석: We paid for 4 months but could not event use the system successfully for one full day. When we asked for refund, they never replied and continued charging. We deleted our account and deleted our credit card details, they continued to charge by using cc records! We had to cancel the cc in order to escape from this trap. We keep all these emails and records just in case anyone object to these comments.
장점:
It seemed cheap at first. After months we see that this is the trap.
단점:
Very low voice quality. Not stable operation (None of the calls were received for few days). Almost no support. (If you reach them from Linkedin, you may luckily receive some irritating replies)
Trust Avoxi
주석: Very good! The support is good and has become even better. I had a face to face support call just today, the agent was polite, knowledgeable and resolved my issue.
장점:
Easy to use. Numbers for many countries and local numbers within those countries. It's a great platform.
단점:
There is not much I don't like. I am pleased with the platform. Maybe an official integration with 3cx.
Avoxi is the best for this service on the market
주석: Avoxi is making possible real time communication cross countries, with a specifically good quality of calls and very low costs. Especially over this covid crisis when travelling has become impossible, Avoxi is litterally saving our business projects.
장점:
In comparison to other similar services existing on the market Avoxi defintely makes a difference on every level. The price and quality of communication are the real plus. The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good.
단점:
For the use of our project this service is perfect, nothing seems negative about AVOXI to us
AVOXI 응답
4년 전
Capucine - Thanks so much for the fantastic review. We really appreciate your feedback.
