--- description: 검증된 사용 후기를 확인하고 AVOXI 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AVOXI 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [IVR 소프트웨어](/directory/30231/ivr/software) > [AVOXI](/software/178939/avoxi-genius) # AVOXI Canonical: https://www.capterra.co.kr/software/178939/avoxi-genius Page: 1 / 4\ 다음: [Next page](https://www.capterra.co.kr/software/178939/avoxi-genius?page=2) > AVOXI는 음성, 메시징 및 컨택트 센터 기능을 모두 하나의 플랫폼 내에서 제공하는 글로벌 커뮤니케이션 플랫폼입니다. > > Verdict: Rated **4.8/5** by 59 users. Top-rated for **추천 가능성**. ----- ## Overview ### AVOXI은(는) 누가 사용하나요? 1\. 숙박 및 여행 2. 게이밍 3. 소비자 내구재 4. 온라인 유통 5. 금융 서비스 6. 의료 7. 비즈니스 프로세스 아웃소싱(BPO) ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.8/5** | 59 리뷰 | | 사용 편의성 | 4.7/5 | Based on overall reviews | | 고객 지원 | 4.8/5 | Based on overall reviews | | 비용 대비 가치 | 4.6/5 | Based on overall reviews | | 특징 | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: AVOXI - **Location**: Atlanta, 미국 - **Founded**: 2001 ## Commercial Context - **시작 가격**: US$19.99 - **Pricing model**: (무료 체험판) - **Target Audience**: 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Linux(데스크톱) - **Supported Languages**: 영어 - **Available Countries**: 건지, 과들루프, 과테말라, 그레나다, 그린란드, 남아프리카, 네덜란드, 뉴질랜드, 니카라과, 대만, 대한민국, 도미니카, 도미니카 공화국, 독일, 라트비아, 루마니아, 룩셈부르크, 리투아니아, 리히텐슈타인, 마르티니크 and 85 more ## 특징 - Automated Attendant - CRM - IVR - PBX - SIP 트렁킹 - Third-Party Integrations - VoIP - 가상 확장 - 경보/통지 - 다중 스크립트 - 대시보드 - 레코딩 - 링 그룹 - 맞춤형 보고서 - 모바일 액세스 - 보고 및 통계 - 보고/분석 - 설문 조사/여론 조사 관리 - 역할 기반 권한 - 음성 맞춤 설정 - 음성 메일 - 인력 관리 - 자동 라우팅 - 자동 통화 분배 - 전화 키 입력 - 커뮤니케이션 관리 - 컴퓨터 전화 통합 - 콜 센터 관리 - 콜백 일정 관리 - 큐 관리 - 통화 기록 - 통화 녹음 - 통화 라우팅 - 통화 모니터링 - 통화 보고 - 통화 전송 - 통화 추적 - 파일 전송 - 호출 처리 - 호출자 ID - 호출자 프로필 - 활동 대시보드 ## Integrations (26 total) - 3CX - ActiveCampaign - Asterisk - Bitrix24 - Dynamics 365 Business Central - Five9 - Freshdesk - Freshsales - Google Ads - Google Analytics 360 - Help Scout - HubSpot CRM - Intercom - Microsoft Teams - Nicereply ... and 11 more integrations ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [IVR 소프트웨어](https://www.capterra.co.kr/directory/30231/ivr/software) ## 관련 범주 - [IVR 소프트웨어](https://www.capterra.co.kr/directory/30231/ivr/software) - [통화 녹음 소프트웨어](https://www.capterra.co.kr/directory/30533/call-recording/software) - [전화 통신 소프트웨어](https://www.capterra.co.kr/directory/30084/telephony/software) - [VoIP 소프트웨어](https://www.capterra.co.kr/directory/30940/voip/software) - [클라우드 PBX 소프트웨어](https://www.capterra.co.kr/directory/31102/cloud-pbx/software) ## 대안 1. [CallHippo](https://www.capterra.co.kr/software/159578/callhippo) — 4.4/5 (680 reviews) 2. [Genesys Cloud CX](https://www.capterra.co.kr/software/21409/genesys-cloud) — 4.3/5 (262 reviews) 3. [Bitrix24](https://www.capterra.co.kr/software/113540/bitrix24) — 4.2/5 (990 reviews) 4. [LiveAgent](https://www.capterra.co.kr/software/102188/liveagent) — 4.7/5 (1781 reviews) ## 리뷰 ### "Great Service" — 5.0/5 > **Eben Wikus** | *2024년 6월 26일* | 정보 기술 및 서비스 | Recommendation rating: 10.0/10 > > **장점**: Avoxi Features are great, Implementing VoIP solutions without a headache, if you require assistance rest assured that Avoxi has your back 247. > > **단점**: Avoxi partner portal is a bit outdated, but manageable > > Call Quality is top-notch, Customer Support is Superior. ----- ### "One stand solution for Call centres" — 5.0/5 > **Dhanalakshmi** | *2022년 4월 8일* | 컴퓨터 소프트웨어 | Recommendation rating: 10.0/10 > > **장점**: AVOXI is a very simple platform which is very easy to understand, configure settings and use it. The platform enables self-reliance and very less dependency on support team would require for configurations. Agent platform is also very simple to use. There are integrations available like Teams, CRMs etc. which makes the life simpler. Overall, its a WOW experience with AVOXI :) > > **단점**: There are no such features which I liked least about this software. > > Overall experience is WOW \& excellent. It has helped meeting our requirement to make calls to other countries residing in India. We assumed we may face network issues \& call quality issues in beginning but AVOXI proved it wrong. ----- ### "Fraudulent charging" — 1.0/5 > **Utku** | *2020년 5월 16일* | 정보 기술 및 서비스 | Recommendation rating: 0.0/10 > > **장점**: It seemed cheap at first. After months we see that this is the trap. > > **단점**: Very low voice quality. Not stable operation (None of the calls were received for few days). Almost no support. (If you reach them from Linkedin, you may luckily receive some irritating replies) > > We paid for 4 months but could not event use the system successfully for one full day. When we asked for refund, they never replied and continued charging. We deleted our account and deleted our credit card details, they continued to charge by using cc records\! We had to cancel the cc in order to escape from this trap. We keep all these emails and records just in case anyone object to these comments. ----- ### "Avoxi is the best for this service on the market" — 5.0/5 > **Capucine** | *2020년 9월 29일* | 은행 | Recommendation rating: 10.0/10 > > **장점**: In comparison to other similar services existing on the market Avoxi defintely makes a difference on every level. The price and quality of communication are the real plus. The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good. > > **단점**: For the use of our project this service is perfect, nothing seems negative about AVOXI to us > > Avoxi is making possible real time communication cross countries, with a specifically good quality of calls and very low costs. Especially over this covid crisis when travelling has become impossible, Avoxi is litterally saving our business projects. ----- ### "Great product\!" — 5.0/5 > **Tracy** | *2022년 12월 15일* | 게시 | Recommendation rating: 10.0/10 > > **장점**: It was a perfect fit when we moved from our corporate office land lines to remote during the pandemic. > > **단점**: I don’t have any issues so far. I like it better than my old phone service. > > Great\!\!\! ----- Page: 1 / 4\ 다음: [Next page](https://www.capterra.co.kr/software/178939/avoxi-genius?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/178939/avoxi-genius) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data