--- description: 검증된 사용 후기를 확인하고 Bókun 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bókun 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [투어 운영자 소프트웨어](/directory/20033/tour-operator/software) > [Bókun](/software/178518/bokun) # Bókun Canonical: https://www.capterra.co.kr/software/178518/bokun Page: 1 / 20\ 다음: [Next page](https://www.capterra.co.kr/software/178518/bokun?page=2) > Bókun은 여행 및 활동 관리를 위해 필요한 유일한 온라인 예약 소프트웨어입니다. 14일 무료 평가판 요청(신용 카드 필요 없음) > > Verdict: Rated **4.7/5** by 456 users. Top-rated for **추천 가능성**. ----- ## Overview ### Bókun은(는) 누가 사용하나요? 당사는 소규모 1인 관광 업체부터 대규모 국제 OTA 및 리셀러까지 여행 부문의 모든 회사를 위한 소프트웨어를 제공합니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.7/5** | 456 리뷰 | | 사용 편의성 | 4.5/5 | Based on overall reviews | | 고객 지원 | 4.7/5 | Based on overall reviews | | 비용 대비 가치 | 4.7/5 | Based on overall reviews | | 특징 | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Bókun, A TripAdvisor Company - **Location**: Boston, 미국 - **Founded**: 2012 ## Commercial Context - **시작 가격**: US$49.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Linux(데스크톱), Chromebook(데스크톱), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 노르웨이어, 독일어, 스페인어, 영어, 이탈리아어, 일본어, 중국어, 포르투갈어, 프랑스어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 괌, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이, 노퍽섬, 뉴질랜드, 뉴칼레도니아 and 175 more ## 특징 - CRM - GDS/OTA 통합 - 가격 관리 - 결제 처리 - 공급업체 관리 - 리소스 관리 - 보고 및 통계 - 여정 작성 - 예약 관리 - 온라인 예약 - 일정 관리 - 패키지 생성 ## Integrations (1 total) - Zapier ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 채팅 ## Category - [투어 운영자 소프트웨어](https://www.capterra.co.kr/directory/20033/tour-operator/software) ## 관련 범주 - [투어 운영자 소프트웨어](https://www.capterra.co.kr/directory/20033/tour-operator/software) - [예약 소프트웨어](https://www.capterra.co.kr/directory/20032/reservations/software) ## 대안 1. [Rezdy](https://www.capterra.co.kr/software/122690/rezdy) — 4.5/5 (237 reviews) ## 리뷰 ### "Great for novices" — 5.0/5 > **Panos** | *2026년 2월 22일* | 레저, 여행 및 관광 | Recommendation rating: 9.0/10 > > **장점**: Ease of use is the most important feature for me, since I had no previous experience with tour management platforms. The new look and feel is now much better, the previous looked cluttered, now it's a lot more clear and colors help. I have the basic option which is more than enough for starters, as you have control in all features and also provides some useful stats. I also find it a good value for money product that offers integration with so many OTA's. > > **단점**: The FAQ section is rather confusing and should be revised so that instructions are clear. It would also be great if scheduling was more flexible (e.g. having a tour operating day after day does not seem to work) > > Despite the fact that the platform is easy, you always need support and fortunately their support department is very quick and helpful and also 24/7 which is great since you know they will resolve any issue with just a few clicks, for starters like me this is the most important\! ----- ### "Reliable platform with excellent support and strong OTA connectivity" — 5.0/5 > **Dimitris** | *2026년 4월 17일* | 레저, 여행 및 관광 | Recommendation rating: 10.0/10 > > **장점**: Bókun is a very reliable and well-structured system, especially when it comes to connectivity with major OTAs like GetYourGuide and Viator. The platform handles inventory and availability efficiently, which is essential for daily operations. What stands out the most is the overall stability of the system and the level of support provided — the team is responsive, helpful, and genuinely tries to resolve issues quickly. > > **단점**: While the system is powerful, it can feel a bit complex and not always intuitive, particularly for new users. The reporting capabilities could be more advanced and user-friendly, as extracting detailed insights often requires additional work outside the platform. > > Overall, i am very satisfied with Bókun. It is a dependable platform that supports our day-to-day operations and allows us to manage multiple sales channels effectively. The customer support is a key strength and adds significant value to the overall experience. With some improvements in usability and reporting, it could become an even more complete solution. ----- ### "Awful company all around" — 1.0/5 > **Tommy** | *2026년 4월 11일* | 레저, 여행 및 관광 | Recommendation rating: 0.0/10 > > **장점**: nothing - There's one good guy named \[sensitive content hidden\], who's literally, in his own words, the only support rep in the entire US. Everybody else is overseas, and everything about this company, Xperience Software, is horrible. > > **단점**: Everything is terrible. Cost is way too high. They're actually stealing data. Integrations break all the time. Bookings have dropped since we started using them because Viator is stealing the data, which is their parent company, so they can get people booked there and then hit you with fees. Overall, awful company, awful experience, awful team. Old school legacy software. > > Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support. Everything broke all the time, you lost money, and then they would blame you. They made every small thing that should be easy difficult for no reason and randomly locked you out of your account for no reason. We lost so much time, money, and effort that it ended up being better to literally build our own reservation system. ----- ### "A powerful platform with endless potential" — 5.0/5 > **Juan Antonio** | *2025년 4월 13일* | 해양 | Recommendation rating: 8.0/10 > > **장점**: I’ve worked with other platforms before and, without undermining them, Bókun has truly been a lifesaver by helping me achieve results in significantly less time. The possibilities it offers are endless, and the system feels very polished and refined. > > **단점**: Perhaps some specifics related to invoicing or resource usage can be a bit tricky at first, but this is mostly due to the learning curve. Some particular cases aren’t covered in the documentation and require direct support from Bókun’s technical team — which, to be fair, is quite responsive. > > Bókun has proven to be reliable, quick to set up, and easy to bring into production with minimal errors. Overall, it meets and even exceeds expectations. That said, I’ll continue to be demanding when it comes to future improvements — but that’s only because the bar has been set high. ----- ### "Review for Bokun" — 5.0/5 > **Antony** | *2025년 2월 11일* | 레저, 여행 및 관광 | Recommendation rating: 10.0/10 > > **장점**: Easier to use compared to other booking systems used in the past, Customer friendly, Very nice presentation to the Customer, and very important extremely quick, efficient and polite Customer Suport team > > **단점**: I am very new to Bokun and have not found anything yet that puts me off. I have note managed yet to fully explore all its possibilities, and I do not know if it offers some functionality that are quite important to us such as: SMS support to the customer, or local agent management. > > So far we are very enthusiastic about our decision to switch from our previous booking system ----- Page: 1 / 20\ 다음: [Next page](https://www.capterra.co.kr/software/178518/bokun?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/178518/bokun) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data