--- description: 검증된 사용 후기를 확인하고 UXCam 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UXCam 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [사용자 경험(UX) 소프트웨어](/directory/31036/ux/software) > [UXCam](/software/178249/uxcam) # UXCam Canonical: https://www.capterra.co.kr/software/178249/uxcam Page: 1 / 2\ 다음: [Next page](https://www.capterra.co.kr/software/178249/uxcam?page=2) > UXCam은 사용자 경험을 재연하고 분석하여 최적화할 수 있도록 앱에서 수행되는 모든 마이크로 인터랙션을 캡처합니다. > > Verdict: Rated **4.7/5** by 23 users. Top-rated for **추천 가능성**. ----- ## Overview ### UXCam은(는) 누가 사용하나요? UXCam은 UX 디자이너 및 연구원, 앱 개발자 및 고객 성공 관리자의 도움으로 제품 관리자가 취해야 할 조치를 파악할 수 있도록 모바일 앱에 대한 인사이트를 확보하는 데 도움이 됩니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.7/5** | 23 리뷰 | | 사용 편의성 | 4.8/5 | Based on overall reviews | | 고객 지원 | 5.0/5 | Based on overall reviews | | 비용 대비 가치 | 4.6/5 | Based on overall reviews | | 특징 | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: UXCam App Analytics - **Location**: sdvm, 미국 - **Founded**: 2014 ## Commercial Context - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Linux(데스크톱), Chromebook(데스크톱) - **Supported Languages**: 영어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 209 more ## 특징 - A/B Testing - Third-Party Integrations - 고객 세분화 - 깔때기 분석 - 대화형 보고서 - 문제 관리 - 보고/분석 - 보존 추적 - 사용량 추적/분석 - 사용성 테스트 - 사용자 연구 분석 - 사용자 이동 경로 - 세션 기록 - 인앱 이벤트 추적 - 전환 추적 - 참여 추적 - 코호트 분석 - 행동 추적 - 히트맵 ## Integrations (8 total) - Adobe Analytics - Amplitude - Crashlytics - Firebase - Google Analytics 360 - Intercom - Mixpanel - Segment ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 채팅 ## Category - [사용자 경험(UX) 소프트웨어](https://www.capterra.co.kr/directory/31036/ux/software) ## 관련 범주 - [사용자 경험(UX) 소프트웨어](https://www.capterra.co.kr/directory/31036/ux/software) - [모바일 분석 소프트웨어](https://www.capterra.co.kr/directory/30936/mobile-analytics/software) - [제품 분석 소프트웨어](https://www.capterra.co.kr/directory/32915/product-analytics/software) ## 대안 1. [Lucky Orange](https://www.capterra.co.kr/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [Dovetail](https://www.capterra.co.kr/software/174077/dovetail) — 4.6/5 (97 reviews) 3. [Equally AI](https://www.capterra.co.kr/software/1015679/equally-ai) — 5.0/5 (112 reviews) 4. [Survicate](https://www.capterra.co.kr/software/132914/survicate) — 4.6/5 (99 reviews) 5. [Miro](https://www.capterra.co.kr/software/128955/miro) — 4.7/5 (1685 reviews) ## 리뷰 ### "Best software ever" — 5.0/5 > **Bernardo** | *2020년 4월 20일* | 정보 기술 및 서비스 | Recommendation rating: 10.0/10 > > **장점**: That it shows me exactly what went wrong instead of having to figure it out with data points > > **단점**: That very very seldomly I can't access the video even though the user session shows it has benn uploaded. > > Good experience I wouldn't say that's there strongest point but since I've used it I dropped GA or Mixpanel ----- ### "Great way to "see" user behavior" — 5.0/5 > **Janaki Ram** | *2019년 8월 7일* | 컴퓨터 소프트웨어 | Recommendation rating: 10.0/10 > > **장점**: Just having the ability to "see" what the user is doing is great. Heatmaps are a very useful feature too. With them we could discover if a lot of users are clicking on the wrong places. Automatic tagging of activities in the playback is helpful too. We can shift to whichever activity is more important for us. If a user has multiple sessions, we can watch all of them together to understand the behavior as a single flow. > > **단점**: Clicks are not preserved when we download videos and share. > > We develop mobile apps that help consumers when there are many choices to be made on a regular interval. For example prepaid mobile plans in India. Using UXCam, we observe users behavior within our apps. It is very helpful to understand what features are confusing them most and what users "expect" from a certain screen. By using sessions tagged with crashes, we could see user behavior before certain crashes and fix them. ----- ### "Indispensable" — 3.0/5 > **Anya** | *2020년 6월 19일* | 소비자 서비스 | Recommendation rating: 10.0/10 > > **장점**: UxCam provides instant insight into customer behavior in the app. With the help of this tool, we were able to identify numerous bugs and points of user confusion. Our users are older adults who often engage with technology in unpredictable ways which they have difficulty articulating. This "big-brother spying eye" allows us to see what users are actually doing vs what they say they are doing, augmenting user testing and high-level analytics. Absolutely indispensable. > > **단점**: The most interesting longer sessions often don't get recorded, or get delayed. That's very unfortunate. ----- ### "Mobile users data we actually use." — 5.0/5 > **Miles** | *2025년 7월 14일* | 비즈니스 용품 및 장비 | Recommendation rating: 9.0/10 > > **장점**: I like the event tracking, it’s super detailed and doesn’t require really heavy set up. By reviewing heatmaps and gestures, we can determine how users navigate the app. > > **단점**: The price tag increases with your user base, and it can be slow to load new sessions. But overall, it's good enough. > > UXCam helped us caught a very annoying onboarding bug that my team wasn’t able to display in test environment. It fixed it and halved our support tickets. ----- ### "Finding the User Journey with outstanding support" — 5.0/5 > **Warren** | *2020년 6월 23일* | 소비자 서비스 | Recommendation rating: 10.0/10 > > **장점**: UXCam had me at the Sankey diagram: a concise picture of how users flow through an interface. Nothing compares to the the real-time feel playing back user sessions, seeing gestures while looking at our logged events scrolling through the timeline. In one case we found a bug in our code where a hidden view was blocking user gestures on another view. For that bug alone, UXCam paid back our year's subscription. The manual setup for Carthage was pretty easy. Support for tracking down issues was fast and personal to the point of suggesting which line of our example code to fix. > > **단점**: We did experience a performance hit when we requested high resolution screen recording. But, toggling to low resolution on the dashboard immediately fixed the problem -- no update needed\! Would be nice to have a bit more control in setting up milestone events (such as Touch, Talk, Type) and which view controllers to ignore for the a more concise Sankey diagram. > > Our company is creating a new way of generating a user interfaces from sentences. So, understanding the user journey through an interface is a crucial aspect of our business. ----- Page: 1 / 2\ 다음: [Next page](https://www.capterra.co.kr/software/178249/uxcam?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/178249/uxcam) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data