기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험
Guesty For Hosts은(는) 무엇인가요?
Guesty For Hosts(이전 명칭: Your Porter App)는 소수의 단기 대여를 관리하는 호스트 및 부동산 소유주를 위한 모바일 우선 자산 관리 플랫폼입니다. 이 플랫폼은 시간을 절약하고 목록의 노출을 늘리며 관리를 지속하는 데 필요한 모든 기능을 제공할 수 있습니다.
Guesty For Hosts은(는) 누가 사용하나요?
Guesty For Hosts는 Airbnb 및 추가 예약 채널에서 대여를 관리하는 소규모 단기 대여 호스트 및 부동산 소유주를 위해 제작되었습니다.
Guesty For Hosts은(는) 어디에 배포할 수 있나요?
공급업체 정보
- Guesty
- 위치: 미국, Walnut
- 설립 연도: 2014
Guesty For Hosts 지원
- 전화 지원
- 24/7(실시간 담당자)
- 채팅
언어
영어
공급업체 정보
- Guesty
- 위치: 미국, Walnut
- 설립 연도: 2014
Guesty For Hosts 지원
- 전화 지원
- 24/7(실시간 담당자)
- 채팅
언어
영어
Guesty For Hosts 동영상 및 이미지
Guesty For Hosts 특징
Guesty For Hosts 리뷰
Guesty is excellent!
주석: Very good experience! I made the right pick.
장점:
Channel management features. I have booked on AirBNB, VRBO, Booking and my Website and it keeps everything organized.
단점:
Some new features on Booking.com makes me have to go to both websites. The service is defintely focused on AirBNB of all the different websites that it supports.
Getting expensive
주석: I’m just watching the price increase every month
장점:
Automations seemed helpful. Easy to use
단점:
Limited personal booking site features. Was looking to add an inviting direct booking site
Guesty 응답
9개월 전
Hi Rob, we are glad to have been able to make things easier for you. Have a great day!
Mobile. Universal. Failing.
주석: I have been a ProHost on Guesty for Hosts (formerly known as YourPorter) for many years now and only after testing/comparing nearly every short term rental software on the market in excruciating depth. At that time back in 2019, this was truly the premier option for managing a handful of short term rental properties quickly, efficiently, and from any device. The Porter team felt small, but development was rapid and support responsive. Most/all of that changed with the acquisition and rebranding into Guesty for Hosts. Customer support responses are canned, generic, and generally careless. Significant bugs, including major ones that mess up pricing when used with industry standard smart pricing tools, break availability windows when toggling between options, and mandate force-quitting the iOS mobile app on every relaunch are persistent and unresolved months after being reported. While I still love the idea of mobile-first channel manager with the features and flexibility that Guesty for Hosts offers, the growing list of major bugs that cause me hours of troubleshooting and self-solving are growing old and I am beginning to start looking/testing other channel management tools that work more consistently and reliably, without costing an arm and a leg.
장점:
Automated messaging includes several features beyond the industry standard dynamic tags from customer reservations like if/then messaging criteria that can be used to create advanced guest upsells based on whether or not there are guests checking in before/after others, whether a guest has completed the integrated check-in form, and how many other reservation variables such as min/max guests, min/max stays, and days to check-in. Additionally, the mobile-first UX of the product makes managing on smartphone (almost) as easy as managing on desktop, with most/all features available on the go, even if things like messaging templates are largely unusable given tiny text entry fields and dated web-frame based UI. Lastly, integrated direct booking capability provides additional revenue opportunities for hosts with chops to register their own domain name and promote their own booking capabilities to avoid the 20-30% platform tax.
단점:
Ever since the Guesty acquisition customer support has gone off the rails: support inquiries are generally responses with canned/generic responses, new features are nonexistent, and longstanding bugs in the software (like the one that can't unblock availability in your calendar if/when you change the availability window) will cost hosts who use the product real dollars. Additionally, the dated mobile interface, while undoubtedly innovative back in its day used a dated, cross-platform technology that's largely just embedding sliding webpage frames inside of a local mobile app. This has led to the need for me to force-quit the iOS map nearly *every single time it's launched* in order to even view/access the calendar on an iPhone.
고려된 대안: Uplisting
Guesty For Hosts 선택 이유: Greater features and mobile flexibility.
Guesty For Hosts 전환 이유: Originally: mobile-first design that allowed 100% management from mobile interface.
This is a must for vacation rentals
주석: I cannot say enough good things about Guesty for hosts. Its a one stop booking platform that even allows direct bookings through your website.
장점:
It's easy to use and consolidates all the booking channels into one place. Set up is easy.
단점:
Wish I could use different payment processors other than stripe or PayPal.
Guesty 응답
3개월 전
Hi Katharine, we're delighted to hear our solution has simplified things for you. Your success is our priority! - The Guesty Team
Great feature set, good value
주석: Overall very positive - good set of features that work well and take the effort out of listing a house(s) on multiple rental channels. The feature set compares well with others in the market and *if* the Airbnb ranking booster works (I'm not sure it does yet, but here's hoping!) then it's worth going for YP over anything else out there just for that.
장점:
Love the automated message function which I use for automated booking, check-in and check out messages. I has saved me a lot of time and works brilliantly! I like being able to sync prices from Airbnb to Booking.com (with a % markup to account for higher Booking.com fees). The rating booster and auto-snooze seem like good ideas, but unfortunately I haven't seen any improvements in my ranking since I started to use.
단점:
The timeline only seems to pull in a few entries at a time before needing to make another network request to load some more - this results in repeatedly seeing the little YourPorter icon when scrolling through timeline. The UI is also bit clunky/not very intuitive to use.