--- description: 검증된 사용 후기를 확인하고 ChatBot 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ChatBot 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [실시간 채팅 소프트웨어](/directory/30797/live-chat/software) > [ChatBot](/software/166420/chatbot) # ChatBot Canonical: https://www.capterra.co.kr/software/166420/chatbot Page: 1 / 4\ 다음: [Next page](https://www.capterra.co.kr/software/166420/chatbot?page=2) > ChatBot은 여러 채널에서 챗봇을 생성, 배포 및 추적하는 올인원 플랫폼입니다. > > Verdict: Rated **4.6/5** by 66 users. Top-rated for **추천 가능성**. ----- ## Overview ### ChatBot은(는) 누가 사용하나요? ChatBot은 영업, 마케팅 및 지원을 위해 맞춤형 챗봇을 설계, 구축 및 배포하려는 모든 회사를 위해 설계되었습니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.6/5** | 66 리뷰 | | 사용 편의성 | 4.7/5 | Based on overall reviews | | 고객 지원 | 4.5/5 | Based on overall reviews | | 비용 대비 가치 | 4.5/5 | Based on overall reviews | | 특징 | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Text - **Location**: Boston, 미국 - **Founded**: 2002 ## Commercial Context - **시작 가격**: US$50.00 - **Pricing model**: (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반 - **Supported Languages**: 네덜란드어, 노르웨이어, 덴마크어, 독일어, 러시아어, 스웨덴어, 스페인어, 아일랜드어, 영어, 우크라이나어, 이탈리아어, 체코어, 포르투갈어, 폴란드어, 프랑스어, 핀란드어, 헝가리어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 208 more ## 특징 - AI Copilot - AI/기계 학습 - Autoresponders - Third-Party Integrations - VPA(가상 개인 비서) - 고객 지원 - 다중 언어 - 다중 채널 커뮤니케이션 - 대화 내용/대화 기록 - 데이터 가져오기/내보내기 - 리드 배포 - 리드 선별 자격 - 맞춤형 브랜딩 - 모바일 액세스 - 보고/분석 - 사전 구성 봇 - 사전 채팅 - 실시간 소비자 대면 채팅 - 실시간 채팅 - 언어 감지 - 예측 분석 - 오디언스 타겟팅 - 오프라인 양식 - 음성 인식 - 자동 라우팅 - 자동 응답 - 자연어 처리 - 전송/라우팅 - 증강 분석 - 지오 타겟팅 - 채팅/메시징 - 챗봇 - 코드프리 개발 - 쿼리 제안 - 프로세스/워크플로 자동화 - 휴먼 핸드오버 ## Integrations (37 total) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions ... and 22 more integrations ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [실시간 채팅 소프트웨어](https://www.capterra.co.kr/directory/30797/live-chat/software) ## 관련 범주 - [실시간 채팅 소프트웨어](https://www.capterra.co.kr/directory/30797/live-chat/software) - [인공 지능 소프트웨어](https://www.capterra.co.kr/directory/30938/artificial-intelligence/software) - [대화형 AI 플랫폼 소프트웨어](https://www.capterra.co.kr/directory/31596/conversational-ai-platform/software) - [대화형 마케팅 플랫폼 소프트웨어](https://www.capterra.co.kr/directory/31562/conversational-marketing-platform/software) - [챗봇 소프트웨어](https://www.capterra.co.kr/directory/32448/chatbot/software) ## 대안 1. [Slack](https://www.capterra.co.kr/software/135003/slack) — 4.7/5 (24103 reviews) 2. [Tidio](https://www.capterra.co.kr/software/144040/tidio-chat) — 4.7/5 (590 reviews) 3. [LiveAgent](https://www.capterra.co.kr/software/102188/liveagent) — 4.7/5 (1781 reviews) 4. [LiveChat](https://www.capterra.co.kr/software/62194/livechat) — 4.6/5 (1723 reviews) 5. [Intercom](https://www.capterra.co.kr/software/134347/intercom) — 4.5/5 (1133 reviews) ## 리뷰 ### "ChatBot works for you when you can't" — 3.0/5 > **Desiree** | *2025년 4월 1일* | 건강, 웰빙 및 피트니스 | Recommendation rating: 7.0/10 > > **장점**: Easy to use and set up. You can also sign up for free. One of the best features is that you give it your webpage and it learns everything it can about your services and products and can answer queastions all day even when you are not avaliable. It's also great for use with diffrent languages. > > **단점**: The price is crazy. Even the smallest package is more expensive than most. > > Overall it was a good experiance the ChatBot knows it's stuff and is extremly helpful in managing customer support. ----- ### "Great Program for Conferences\!" — 5.0/5 > **Lauren** | *2021년 8월 12일* | 비영리 조직 관리 | Recommendation rating: 9.0/10 > > **장점**: I loved the canned responses. We were able to answer our attendees not only quickly, but with the correct response as well. Users were able to gain analytics from the system about where our attendees were from and what type of computer or phone they were using. This helped when they asked us to troubleshoot some issues on our other platform. Users were able to see what attendees were writing so they could pre-empt the question and get the information over to the attendee faster. > > **단점**: The billing process starts when you order the software. This was difficult for us because one of our conferences landed in between the billing period. Therefore, it meant we would have to pay for 2 months of the program when we only needed it for one. We were able to speak with their team and figured out a solution which was great. > > This is a great software\! My company loved it because we gave our attendees a personal experience as we logged in as ourselves. We were able to "say hi" to attendees while they were looking around the platform. This gave the attendees an "in-person" feel as if we saw them at an in-person conference. The analytics were great and we gained a lot of knowledge about our attendees and how we can improve our event for next time. ----- ### "ChatBot is hit or miss" — 3.0/5 > **검증된 리뷰어** | *2025년 7월 9일* | 이러닝 | Recommendation rating: 6.0/10 > > **장점**: ChatBot allows you to ask questions without waiting for a customer service representative. It is instant. > > **단점**: I don't like how the ChatBot presents many drop down menus for a problem I may have. I want the ChatBot to be able to answer without me tailoring the responses for it. > > I am not a huge fan. Maybe once AI becomes better, I will enjoy using ChatBot more than talking to a person. ----- ### "CHATBOT Happy" — 4.0/5 > **Rachel** | *2026년 3월 5일* | 건강, 웰빙 및 피트니스 | Recommendation rating: 8.0/10 > > **장점**: Chatbot is a awesome tool because it is innovative, and easy to tailor our needs for clients who need to chat in about patients. > > **단점**: I dont have complaints on it so far. We've been using it for a while and the benefits have been pretty good > > It is great because it is excellent at understanding natural language and providing instant responses, which is vital in our industry. ----- ### "Ai chat platform with Chatbot" — 4.0/5 > **Azizah** | *2022년 9월 13일* | 원격 통신 | Recommendation rating: 9.0/10 > > **장점**: The chatbot is not too demanding to use. After establishing a few encounters, you'll be well on your way to executing many more. It's simple to get started training the bot, and looking back on old conversations can reveal any problems with the answer sequence and easy to fix the wrong sequence. > > **단점**: The most glaring drawback of ChatBot is that it cannot deal with more complicated customer dissatisfaction scenarios, limiting its usefulness to website users with simple troubles only. ----- Page: 1 / 4\ 다음: [Next page](https://www.capterra.co.kr/software/166420/chatbot?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/166420/chatbot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data