--- description: 검증된 사용 후기를 확인하고 Canny 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Canny 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [고객 만족 소프트웨어](/directory/30541/customer-satisfaction/software) > [Canny](/software/161103/canny) # Canny Canonical: https://www.capterra.co.kr/software/161103/canny Page: 1 / 4\ 다음: [Next page](https://www.capterra.co.kr/software/161103/canny?page=2) > Canny는 전체 피드백 주기를 탐색하는 데 필요한 모든 것을 포함하도록 작성된 사용자 피드백 도구입니다. > > Verdict: Rated **4.6/5** by 77 users. Top-rated for **추천 가능성**. ----- ## Overview ### Canny은(는) 누가 사용하나요? 중소기업에서 대기업에 이르기까지 사용자 피드백에 대해 수집, 분석, 우선 순위 지정, 추적을 수행하여 정보에 입각한 제품 결정을 내릴 수 있게 해주는 클라우드 기반 솔루션입니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.6/5** | 77 리뷰 | | 사용 편의성 | 4.7/5 | Based on overall reviews | | 고객 지원 | 4.6/5 | Based on overall reviews | | 비용 대비 가치 | 4.5/5 | Based on overall reviews | | 특징 | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Canny - **Founded**: 2015 ## Commercial Context - **시작 가격**: US$0.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반 - **Supported Languages**: 영어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 209 more ## 특징 - Discussions/Forums - Ideation - Third-Party Integrations - 경보/통지 - 고객 세분화 - 다중 채널 데이터 수집 - 리소스 관리 - 상태 추적 - 아이디어 관리 - 아이디어 순위 - 우선순위 부여 - 재료 명세서 - 제품 로드 매핑 - 프로젝트 관리 - 피드백 관리 - 협업 도구 ## Integrations (15 total) - Asana - ClickUp - Discord - GitHub - Google Chrome - HubSpot CRM - Intercom - Jira - Microsoft Entra ID - Microsoft Teams - Okta - OneLogin - Segment - Slack - Zapier ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 채팅 ## Category - [고객 만족 소프트웨어](https://www.capterra.co.kr/directory/30541/customer-satisfaction/software) ## 관련 범주 - [고객 만족 소프트웨어](https://www.capterra.co.kr/directory/30541/customer-satisfaction/software) - [비영리 프로젝트 관리 소프트웨어](https://www.capterra.co.kr/directory/32439/project-management-software-for-nonprofits/software) - [아이디어 관리 소프트웨어](https://www.capterra.co.kr/directory/10027/idea-management/software) - [고객 경험 소프트웨어](https://www.capterra.co.kr/directory/30671/customer-experience/software) - [제품 로드맵 소프트웨어](https://www.capterra.co.kr/directory/30864/product-roadmap/software) ## 대안 1. [Jira](https://www.capterra.co.kr/software/19319/jira) — 4.4/5 (15367 reviews) 2. [Confluence](https://www.capterra.co.kr/software/136446/confluence) — 4.5/5 (3680 reviews) 3. [Wrike](https://www.capterra.co.kr/software/76113/wrike) — 4.4/5 (2988 reviews) 4. [Miro](https://www.capterra.co.kr/software/128955/miro) — 4.7/5 (1685 reviews) 5. [Asana](https://www.capterra.co.kr/software/120550/asana-pm) — 4.5/5 (13571 reviews) ## 리뷰 ### "Depth of features helping us unlike more as a team" — 5.0/5 > **Taylor** | *2026년 2월 24일* | 원격 통신 | Recommendation rating: 10.0/10 > > **장점**: We're in the early onboarding stages, but so far I appreciate the UX, the capabilities, and the team itself. We're switching from another vendor because the functionality is deeper, it's cheaper, the API is more open, and it fits our workflows better. I really like the Auto Pilot feature. It's helping me passively collect feature requests from Gong calls that we'd otherwise have missed or manually had to add. Even during the trial/POC, they were incredibly responsive and helpful. I had a few very specific requirements, and they were there to answer all of my questions. > > **단점**: So far, nothing really comes to mind. Since I have to fill out this field, learning the UI is a bit of a learning curve, but that's because they're in a transition period right now. > > Positive. As I said, the tool is strong, and the team has been communicative, responsive, and helpful. Can't ask for anything else from a vendor really ----- ### "Finally a feedback tool that stays out of the way, but gets everything done\!" — 5.0/5 > **검증된 리뷰어** | *2025년 11월 5일* | 정보 기술 및 서비스 | Recommendation rating: 10.0/10 > > **장점**: No nonsense\! Does the best job at closing the feedback loop out of any other tool in a lightweight, transparent way. Been pushing my team to use Canny for 2-3 years now and we're finally making the switch and in the process of upgrading to a paid account. But the move to Canny has already drastically simplified how we can collect, clean, and organize feedback. It’s the most intuitive tool out there for pure PMs - minimal, but powerful\! > > **단점**: While Canny is great for feedback collection and prioritization, it’s not as deep on advanced product planning and internal roadmapping as our previous tool was. A gantt view would be great to have visibility for at least the upcoming quarter. The pricing model is quite flexible and inexpensive to be honest but the price jump from pro to business plan is huge. The total seat count at Pro plan is hard-capped at 10 users which feels like a big compromise because buying one more seat means having to switch to a business plan, which doesn't justify at all. > > The transition from Productboard to Canny was challenging but Canny's flexible tagging structure made it way smoother than expected. We migrated all historical insights and kicked off with a clean slate and taxonomy going forward. Canny’s structure encourages consistent tagging, feedback hygiene, and better prioritization discussions. Autopilot is magic\! The biggest difference I've noticed is there is almost no process overhead which is essential in a past moving team. ----- ### "Weiwei's Feedback" — 4.0/5 > **Weiwei** | *2026년 3월 31일* | 엔터테인먼트 | Recommendation rating: 8.0/10 > > **장점**: Very easy to setup Easy and simple for users Categorization input at user input window is very good to let user categarize from beginning. > > **단점**: Upload feature is not very friendly, it limits data to 5 fields only Uploaded data doesn't allow AI to merge similar feedback Why use Fibonacci sequence measure effect level? 1-10 will be more straightforward. Not so easy to access customer service without providing phone number. > > First impression is very easy to use. But I still spent quite a lot of time to upload the data in order to maintain all the necessary information. Though it says I can use API, as non-programming background person, it's difficult to figure out. ----- ### "Canny Review" — 3.0/5 > **Freeman** | *2025년 11월 10일* | 컴퓨터 소프트웨어 | Recommendation rating: 4.0/10 > > **장점**: I like that Canny is \*generally\* a pretty intuitive tool. I think part of it is that the use cases for Canny itself are generally not that varied, but just by watching a couple of short videos I was able to see the potential value of Canny pretty quickly. Clearly, the initial product was designed by someone who understands pain points related to capturing product feedback across an organization. The overall product vision makes a lot of sense to me. > > **단점**: Okay, a couple of items here: - Baseline, I think the product could improve in a couple of major avenues. There's a couple of product decisions that I don't completely understand, and it's totally possible that I'm just not utilizing it correctly. - Firstly, it's difficult to get information out of Canny. I think a couple years ago, when saas products were more siloed, this was less of an issue. Now, with MCP connectors and AI tooling, having info be siloed without being queryable by Dust/Notion AI etc is pretty difficult to work with unless you're SFDC. I can understand autopilot's value, but what is the real value of automatically adding 1000s of feature requests into Canny if there's no way of using AI to querying or filtering within those posts? I would have rather had some type of AI that could read ticket context and auto-assign tags or teams or categories or add to roadmap. - There's also a lot of personalization/customizability, but then also very little at the same time. Like post fields not being able to be customized per board doesn't really make that much sense to me. At least visually, allowing me to hide certain fields depending on the board would be a big plus. Having automations is awesome, but then the only trigger is upon post creation. I can notify users when a linear issue is completed, but I can't add additional logic of which specific users or admins, etc. Just seems like a lot of potential customization options because the data is all there, but pretty little support to utilize all of the info I have available. > > I think overall it has been so-so. The product vision is decent, but execution is quite difficult to get off the ground. There's a lot of nuances with how to effectively utilize boards, roadmaps, categories/tags, etc. so it's difficult to get off the ground. I've been working with \[sensitive content hidden\], but I think some implementation/solutions support could have been very beneficial. At the end of the day, the best product is the one that people are willing to use, and currently it's been a challenge for me to position this as a huge value add to our current processes. I see the vision, but initial setup can be a very large lift. ----- ### "Solid feedback tool with serious potential to go even further." — 4.0/5 > **Emily** | *2025년 11월 25일* | 이러닝 | Recommendation rating: 9.0/10 > > **장점**: Canny is very intuitive and has been easy for our customers to get to understand. I like the search functionality it has and the ability to showcase similar posts when a customer is submitting something. I also like the integrations with things like Hubspot and the scoring functionality, allowing us to integrate our customer data to help prioritize requests. I'm thankful for the administrative capabilities like merging posts, reviewing and exporting data about the author, commenters and voters, and the ability to have my team easily in canny and interacting with each other + our customers. > > **단점**: Some of the automations and setup processes are a bit clunky. I don't like the fact that the categories are per board, so we have to set those up individually each time and the fact that nothing can really be duplicated. I ended up having to make 11 automations that covered a similar task, but created each one manually. The ability to duplicate certain things as an admin would be incredibly helpful. Also, some of the visual limitations are frustrating. Why am I only limited to 3 statuses on the page and why can't I customize the page more? > > Overall good, but I'm excited to see what else Canny releases in terms of functionality. It's been easy to learn, the support has been awesome and our customers have been very active since launch. ----- Page: 1 / 4\ 다음: [Next page](https://www.capterra.co.kr/software/161103/canny?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/161103/canny) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data