Shortcut

UX planning

장점:

The best feature in Shortcut for a marketer is the ability to track the customer journey, which is valuable for UX improvements and ensuring a positive customer experience. The visual representation of the journey makes it easy to understand and communicate to others.

단점:

The amount of features can be overwhelming for someone looking to do only basic things in the platform.

Shortcut (previously Clubhouse) has been a great improvement for us.

주석: Overall our experience has been great. Less has been falling through the cracks, and we're able to actively manage & prioritize our development with ease. The application is enjoyed by both the development team & the management team, so everyone is benefitting from our switch to Shortcut.

장점:

1. The app is very easy to configure & set up. 2. The user experience is seamless & functionality is very self-explanatory. 3. There are multiple ways to configure each component, so you can set up the app according to what works best for you & your company. (No "one size fits all" model.) 4. The ability to set up different workflows for different departments has been a huge help for us.

단점:

1. It's a little hard to envision how each of the components should be set up for your organization when you're first getting in there (i.e., projects, workflows, milestones, epics, stories), so we ended up changing the setup as we went along after the initial configuration. This wasn't necessarily a bad thing, as it allowed us to improve the way we currently did things. 2. The biggest issue we have now, after using the app for a while, is that stories do not populate into the Gantt charts, only epics. This means if we have one-off tasks that are added as stories, those do not pull into the report we'd like. For that reason, we have to set up an entire epic just to set up a single story, for reporting purposes. I think it would be great if you had the option to pull the Gantt reports at the epic or story-level.

Short may be an overstatement for shortcut

장점:

This is an adequate task management/tracking software. It has a fantastic Zendesk integration and multiple customizable fields. It also boasts decent search and filtering functions but it isn't particularly user-friendly and filling out all the fields that make it function well takes a great deal of time (hence the title of this review).

단점:

There are no AI/smart suggestions for related epic/team fields so every time you make a new ticket you have to search through them by scratch. They also don't offer a great tag database or tag definitions so you have to create naming conventions separately offline. You also can't use rich text in story descriptions.

Effective Project Management for Small to Large Software Teams

주석: I really enjoy using shortcut and it has given us the ability to manage complex projects. I highly recommend it.

장점:

Whether you’re part of a small software team or you’re integrated into a collection of agile teams at an enterprise software shop - Shortcut makes it easy and intuitive to manage the many integrated software projects of todays micro services oriented development style. We’ve found that Shortcut grew with us from 2 devs to 10 and we expect it to grow with us as we grow to 50.

단점:

Story management sometimes feels like a full time job, but at least Shortcut makes it a joy. For our open source projects we have a hard time integrating with issues on GitHub where public issues are generated, but for our private projects, the GitHub integration is lightweight and effective.

Scaled for the complexity of JIRA, but with the best UX possible & no sysadmins needed

장점:

Every org grows out of Github Issues, Trello, and Asana when they realize a) stories need relationships such as blocking/blocked; b) stories need task checklists; c) different groups have different workflows; d) stories are often mini-project briefs and need to read as such. However, once you find yourself in JIRA, which you've been told is the mature platform for mature orgs, you're operating a nuclear submarine, you need 3 sysadmins, nobody can find anything, and you want to throw your computer out the window. SC has the infrastructure but with the user-friendliness of everyday software. Think of how Mixpanel took what Omniture was doing and made it accessible to the everyday marketer. That's what Shortcut does for eng/prod teams. No sysadmin needed, everyone gets it. Their API is well-documented and incredible. We do tons with Zapier because of how much they expose. Their CS team is spectacular, inquisitive, friendly, helpful. They want their customers to succeed. They have a one-click signup link which has made our onboarding process much faster They have templated stories and checklists which we use across the org for everything from product launches through onboarding/offboarding hires.

단점:

very few dislikes. it's amazing. if i have to force criticism: - If you work cross-departmentally, avoid multiple workflows, or you'll be having to look at multiple kanban boards daily - the "dashboard" (home) isn't as useful as it seems like it should be so we all either use iterations or stories view for our daily lens - shortcut and productboard both boast integration, but it's not great, and i think this is the fault of productboard but really these criticisms represent like 5% negative compared to 95% enthusiastic positive

Took of our Trade

주석: One spot for all teams to work together for client success is always going to be a win for a team.

장점:

Shortcut does a great job allowing us to manage all facets of our product and being multiple teams together for what is most important, client and end user satisfaction. It follows standard agile flow but allows flexibility where engineers and non-engineers can use it alike. We also utilize their API for templates epics and stories and it is great to work with. Support team and client success managers have been a pleasure to work with when we’ve had conversations. They always are able to handle a situation or get us in touch with someone who can. Lastly the product is always evolving and they are very transparent through their website and slack channel of what is coming next to make your life better!

단점:

Some things were less flexible such as naming conventions and required fields on stories/epics, but these are getting worked out over time (for ex projects are not required any more)

Clubhouse is all the software project management you need without the clutter and noise

주석: Clubhouse has been a game-changer for us since we migrated from JIRA. We looked for something that was more lightweight, but still afforded us all the features we need to track our software projects. This is exactly what Clubhouse delivered, and more. I love the fact that Clubhouse gives you everything you need to track a project from the granularity of a sub-task, all the way up to milestones. This makes it easy to distinguish the forest from the trees, and present the relevant story to stakeholders at different levels. We haven't regretted the move to Clubhouse for a single moment, and we're always delighted with the new features that are regularly released. Simply put, Clubhouse gets out of your way very quickly and lets you get on with your actual goal: creating great software.

장점:

- Clean user interface - Fast search - Continuously adding of new, useful features - Great integrations - Free for teams of up to 10 users

단점:

- This is mostly me nitpicking, but I'd say reporting. It has been improving over time though. - It would also be great if there was a tool for simplifying backlog grooming

Shortcut (formerly Clubhouse) is a great task management tool for development teams

장점:

Before switching to Shortcut, we used Jira. While Jira has plenty of features, we found it a bit cumbersome and the performance of the interface was atrocious (everything single task was incredibly slow, even the most basic activities had a noticeable delay). The first major benefit we saw with Shortcut was the speed of interaction - instead of waiting for the interface to catch up, we could just log in and get things done. The integrations with various source control platforms (we use the Gitlab integration) also helps keep task statuses up to date without even having to open the web interface. Overall the speed of the interface and the available integrations lead to a feeling that Shortcut never "gets in our way".

단점:

We started out paying for Shortcut (when it was still called Clubhouse), but were soon switched to a free plan without even having to ask. Although this was a nice gesture on their part, they then released a beta of their new product called Write. This beta is only available for paying users, which is understandable, but having been moved to a free plan meant we couldn't access it. This isn't a major issue, but starting our subscription back up would require going through the approval process with our accounting department again so we've just stayed on the free plan without access to Write so far.

Shortcut is a great tool for small companies!

장점:

Many of the features of this software are useful to our company. Our team has come to heavily rely on the roadmap view and reporting tools. These features have kept our company on track and increased our velocity in immeasurable ways.

단점:

A few of the features our team feels are missing from Shortcut are custom fields and release management. If our team was able to have a reliable release management system, it would be very impactful to our team and customers.

shortcut lover!!

주석: totally changed my day to day for the best

장점:

best project management software ive ever used, works for technical engineers and nontechnical marketing chaps like myself.

단점:

wish there was a REALLY simple version for mobile that showed me a minimalistic view of my cards or something really creative to change my life there, if anyone could create the perfect on the go project management view, it would be you guys!

I've used Shortcut for everything for 3+ years

주석: I use Shortcut to do everything in my job. I use it to write stories that engineers use to manage all of their work. My colleagues also submit requests, bugs, feature ideas, questions, etc. through Shortcut. Those turn into things for me to do, stories that get assigned to engineers, or just stories that the Product team uses to keep track of requests and help inform our roadmap + strategy.

장점:

I manage engineering workflow as well as my own as an individual contributor in Shortcut. I also keep track of ideas and requests for when I set out to build new products. I love using labels in Shortcuts for managing my own workflow - requests that come from different teams get different labels so members of that team can see everything I'm working on for them and reliably know what state projects are in. I try to keep as much communication in Shortcut stories as opposed to emails because being able to reference it in Shortcut is very valuable to me. The search functionality is really good and unless I've named something really weirdly I can always find what I'm looking for.

단점:

I haven't gotten familiar with using notifications in Shortcut and I rely on email notifications. This isn't to say that Shortcut doesn't have the right capabilities for notifications (commenting on stories is what I want notifications about), but just that I haven't really explored/figured it out which says something itself.

Previously Clubhouse, Shortcut really did cut our processes shorter.

장점:

1) Easy to learn - Even our junior members got on-boarded quickly despite their absolute lack of familiarity to such tools. 2) Tons of tagging options - Tickets can get multiple labels and the long list of standard metadata for cross-posting and maximum searchability. 3) Powerful search box - We get lots of tickets using the same set of keywords yet the search function seems to algorithmically know exactly which one we are looking for!

단점:

1) Comment formatting is not WYSIWYG 2) A bit pricey for smaller teams 3) Continuous development is great, but there's always a new key feature deployed quickly that will make you rethink your currently-established conventions. We found ourselves testing these, and even migrating to fully commit to using the new feature instead (e.g. milestone-centric vs iteration-centric). There's this unshakeable worry that there's a new feature yet again right around the corner and we may have to switch once more.

I love Shortcut!

주석: Overall, my experience with Shortcut has been highly satisfied.

장점:

What I like most about Shortcut is how easy the overall platform is to use! It’s very easy to plan out projects and tasks, and it’s easy to track the progress of the projects and tasks. You can easily collaborate with others in the platform and ensure everything gets done in a timely fashion!

단점:

There is nothing that I like least about this software.

Keeps our day to day development on track.

주석: Overall Shortcut is a great product and it's got a robust set of integrations that really help us to hone our Product and Sofware Development Lifecycles.

장점:

We love the team collaboration and flexible storyboard features. It works well across disciplines such as scrum and kanban.

단점:

It's difficult to rank and order the importance of UserStories relative to other systems I've used.

It is a good software and runs smoothly

주석: Since I am a busy person I am relief that shortcut is there to assist me to search and command for anything easily in my phone

장점:

I think the way it automates anything that I say or do in my phone, searching and more

단점:

I don't have any dislike about this software

Product Management Made Easy!

주석: I am a bit newer to the PM world, but jumping into Clubhouse and getting going was quite easy! It's helped me set some order to my projects and collaborate with the proper people in a timely manner.

장점:

Once you understand the structure of the application, like the epics, stories, and iterations, it becomes very easy to navigate. The collaboration with team members and tracking of features or bugs makes it very valuable for our dev and product teams!

단점:

You do get a lot of email notifications when you are mentioned or anything related to you is updated, it would be nice to combine these notifications into one email every couple of hours or so.

Shorcut - Flexible and Scalable

주석: We have used 4 different tools and Shortcut is by far our favorite.

장점:

The flexibility and scalability. We can get it to work as we do.

단점:

Prioritization could be a bit better for our needs. Gantt isn't where would like it, that said, it's probably more about how we're using it.

Get up and running in 1 day

주석: Clubhouse is allowing us to capture user stories on the fly, and keep those stories organized. We are able to create custom swim lanes that match our process perfectly, so that the stories can flow from one step to the next easily until they are done. We use the reporting on a daily basis to look at our burndown chart, and to track our stats for each sprint. It is easy to add tasks for each other to complete, and to leave notes and comments for each other within the stories. It helps keep all the communication for each story in one place, and lets us easily see what is going on with them at any point in time. And it's REALLY easy to use, so we actually use it! Also, we love having the Milestones feature where we can keep the big items on our roadmap and easily see our progress towards them. SO much better than having a separate roadmap tool that we never look at. I recommend it to anyone.

장점:

We're a scrum team developing software in the news industry. We switched from PivotalTracker to Clubhouse, and the ease of setup and how quickly we were able to learn the product was amazing. It took me weeks to get a grasp of PivotalTracker, but within a morning we were up and running on Clubhouse and loving it. The software looks clean, appealing, and intuitive, and it is so easy to learn and use that you will wonder why you used anything else ever. And the price point is easy to swallow, too. We love it!

단점:

Clubhouse is still missing robust sprint related tools. There are great workarounds in place, and they will be releasing those soon, so no hesitation on recommending it. But once they roll those features out it will be even better.

Shortcut helps my team to stay on track and deliver on time

주석: My engineering team uses Shortcut largely for task management, issue tracking and project planning. As a technical lead on multiple larger scale projects, I've found it essential to keeping the team on track.

장점:

Compared to other similar systems, I've found Shortcut's UI to be welcoming and intuitive. Their feature releases are innovative, and their product team has built something that makes work feel more fun. I especially love the Git widget that makes it easy to copy suggested branch names.

단점:

The GitHub integration seems to still be linking to CH- prefix tickets. But that is very minor.

Decent off the shelf solution for small companies

장점:

It's amazing to just have everything work logically out of the box. The API access allowed me to integrate Shortcut with my tooling to make tagging commits and code far simpler than ever before.

단점:

There's definitely a lot of room for improvement with auxiliary features like the built-in WYSIWYG document editor, and sometimes the rigidity of the project layout does get somewhat cumbersome if you ever need to deviate slightly from the main feature set.

Impressive

장점:

From usability and technical perspective this is really an amazing piece of software. The easiness to never having to save something is extremely impressive

단점:

Moving stories between different Workflows is sometimes a bit annoying. Also it would be really awesome if you could apply your own prioritsation scheme and rank for it.

Shortcut is the easiest to use and fastest project management tool available

장점:

I love the interface. It's fast. It's simple. It's as feature rich as we need it to be for the most part. Most integrations necessary for our business are there (GitHub, Slack, Teams). Working with stories and tickets is far simpler than it ever was with JIRA.

단점:

Building custom reports and doing custom searches for old stories for reporting purposes isn't great. It's fast, but I'm not sure what options I have available to search on.

Simple fixes would make it awesome!!

장점:

The user interface was great. Buttons made sense and I had a general idea of how to use it upon first look.

단점:

The terminology! All of the agile terminology is flipped or thrown out in shortcut and it makes it so confusing. Why not stick to the commonly accepted agile terms instead of creating new ones and redefining old ones. Adds a huge learning curve that doesn't need to be there.

Thas the easiest way to manage and track your team work

장점:

I like how easelly is to edit, tracking and manage your Projects anda tasks. We also manage our OKRs, so its very simple to connect those simple tasks to the strategic goals.

단점:

The dashboard is very complex, I Know its because there are man alternatives and posibilities, but i like simple things, streight to the point, previous setups etc.

A Reliable, Scalable, Continuously Improved Product

장점:

As a product manager, I love the usability of Clubhouse (CH). Having come from competitive products such as JIRA, Rally, Pivotal Tracker, etc., CH feels far more intuitive and the user workflows well thought through. I greatly appreciate the ongoing development by the CH team. It's always a pleasure seeing regular alerts come in with rather material improvements.

단점:

Greater attention to how cross-team and cross-account collaborate using the software is a gap for me. Our business has a 2 or 3 different CH accounts mainly due to security needs (limiting certain access for groups of individuals). Which leads me to an additional thought which is, the ability to configure more granular security levels within CH is limited. Especially for an organization working predominantly with enterprise customers, we tend to have highly regulated standards related to third-party approved solutions.