--- description: 검증된 사용 후기를 확인하고 Synthesio 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Synthesio 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [소셜 미디어 마케팅 소프트웨어](/directory/30781/social-media-marketing/software) > [Synthesio](/software/160240/synthesio) # Synthesio Canonical: https://www.capterra.co.kr/software/160240/synthesio > AI 기반 소비자 인텔리전스를 활용하여 부족한 부분을 보완할 수 있습니다\! > > Verdict: Rated **4.6/5** by 5 users. Top-rated for **추천 가능성**. ----- ## Overview ### Synthesio은(는) 누가 사용하나요? 대기업, 중소기업, 대행사 ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.6/5** | 5 리뷰 | | 사용 편의성 | 4.0/5 | Based on overall reviews | | 고객 지원 | 5.0/5 | Based on overall reviews | | 비용 대비 가치 | 4.3/5 | Based on overall reviews | | 특징 | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 추천 가능성) | ## 공급업체 정보 - **회사**: Synthesio - **Location**: New York, 미국 - **Founded**: 2006 ## Commercial Context - **시작 가격**: US$0.01 - **Pricing model**: (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반 - **Supported Languages**: 네덜란드어, 덴마크어, 독일어, 러시아어, 스웨덴어, 스페인어, 영어, 우크라이나어, 포르투갈어, 프랑스어 - **Available Countries**: 미국 ## 특징 - 감정 분석 - 경쟁력 분석 - 고객 세분화 - 다중 계정 관리 - 대시보드 - 동향 분석 - 보고/분석 - 소셜 미디어 모니터링 - 오디언스 타겟팅 ## Support Options - 이메일/지원 센터 - 24/7(실시간 담당자) - 채팅 ## Category - [소셜 미디어 마케팅 소프트웨어](https://www.capterra.co.kr/directory/30781/social-media-marketing/software) ## 관련 범주 - [소셜 미디어 마케팅 소프트웨어](https://www.capterra.co.kr/directory/30781/social-media-marketing/software) - [소셜 미디어 모니터링 소프트웨어](https://www.capterra.co.kr/directory/31028/social-media-monitoring/software) - [시장 조사 소프트웨어](https://www.capterra.co.kr/directory/10041/market-research/software) - [소셜 미디어 분석 도구 소프트웨어](https://www.capterra.co.kr/directory/31655/social-media-analytics-tools/software) ## 대안 1. [Sprinklr](https://www.capterra.co.kr/software/131274/sprinklr-platform) — 4.3/5 (91 reviews) 2. [monday.com](https://www.capterra.co.kr/software/147657/monday-com) — 4.6/5 (6035 reviews) 3. [facelift](https://www.capterra.co.kr/software/150410/facelift) — 4.4/5 (131 reviews) 4. [Agile CRM](https://www.capterra.co.kr/software/135148/agile-crm) — 4.1/5 (524 reviews) ## 리뷰 ### "Wonderful tool for following social mentions" — 4.0/5 > **Andrey** | *2019년 11월 29일* | 마케팅 및 광고 | Recommendation rating: 9.0/10 > > **장점**: I like how complex is the reporting after the new feature BI-style reporting because this helps me when I meet and explain to the management board. There are many customization options which is something important for me. It helped me to figure out which verbal and visual messages appeal to our consumers. > > **단점**: Currently I don't dislike anything about this product because it has the all functionality I was looking for. > > Our team is using it to improve our social listening and social presence. ----- ### "Advanced social listening platform with great customer support" — 5.0/5 > **Melissa** | *2022년 9월 9일* | 소비자 상품 | Recommendation rating: 10.0/10 > > **장점**: Synthesio offers an easy-to-understand user interface that has been accessible even for our new/novice users. Don't be fooled by the manageable front end - Synthesio also offers powerful AI/text analytics and a huge variety of data visualizations that meet the needs of advanced users. > > **단점**: Social listening sentiment has always been a challenge and although Synthesio has taken steps to address this issue through more advanced text analytics, sentiment accuracy could still be improved. > > Synthesio's attention to research-based uses of social listening is unmatched in the industry. Our customer success team at Synthesio acts as a true extension of our in-house team, and I feel comfortable having Synthesio work directly with my internal stakeholders across the business. ----- ### "It’s a compromise" — 4.0/5 > **Saffron** | *2021년 7월 27일* | 마케팅 및 광고 | Recommendation rating: 1.0/10 > > **장점**: Quick flashdash feature doesn’t use mention limit, good coverage, great customer support. Insightful widgets > > **단점**: You have to constantly reapply the filters when ever you double click on a widget or change the view. You automatically see all the query’s at once so can’t share a view with clients. You have to clean the dashboard when it reaches a limit. Can’t just keep for on going tracking. > > The overall experience is fine but it’s not a key player in any area. ----- ### "Wonderful experience" — 5.0/5 > **검증된 리뷰어** | *2018년 4월 24일* | 금융 서비스 | Recommendation rating: 10.0/10 > > **장점**: The filtering options and ad-hoc searching feature are great. The customer support is really what stands out to me, as it is so much better than what I have ever gotten with any other social media tool. > > **단점**: It's a complex tool, so adoption can take time. It's not as intuitive and easy to learn as some of the other social listening tools I have used in the past. > > social media customer service process, brand insights, campaign measurement, sentiment analysis and MORE\! ----- ### "Synthesio — Great monitoring tool" — 5.0/5 > **Eli** | *2019년 9월 26일* | 홍보 및 커뮤니케이션 | Recommendation rating: 10.0/10 > > **장점**: Always provides alerts before any other system, easy to use functionality > > **단점**: Display is a bit rudimentary and could use some better design on reporting > > Great product that always keeps us ahead of the curve. ## Links - [View on Capterra](https://www.capterra.co.kr/software/160240/synthesio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ko | | ----- ## Structured Data