--- description: 검증된 사용 후기를 확인하고 CallHippo 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallHippo 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [음성 인식 소프트웨어](/directory/30098/speech-recognition/software) > [CallHippo](/software/159578/callhippo) # CallHippo Canonical: https://www.capterra.co.kr/software/159578/callhippo Page: 1 / 29\ 다음: [Next page](https://www.capterra.co.kr/software/159578/callhippo?page=2) > CallHippo는 세계적인 지원 서비스를 제공하면서도 사용하기 쉬운 전화 시스템입니다. 즉시 설정할 수 있으며 고급 보고 기능을 제공합니다. > > Verdict: Rated **4.4/5** by 688 users. Top-rated for **추천 가능성**. ----- ## Overview ### CallHippo은(는) 누가 사용하나요? 전 세계 지원 센터 및 영업 팀을 대상으로 합니다. 수요 창출, 채용 및 금융과 같은 산업 전반의 기업들이 기업 성장 촉진을 위해 CallHippo의 파워 다이얼러 및 고급 분석 기능을 활용하고 있습니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.4/5** | 688 리뷰 | | 사용 편의성 | 4.4/5 | Based on overall reviews | | 고객 지원 | 4.6/5 | Based on overall reviews | | 비용 대비 가치 | 4.2/5 | Based on overall reviews | | 특징 | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 추천 가능성) | ## 공급업체 정보 - **회사**: CallHippo - **Location**: WALNUT, 미국 - **Founded**: 2016 ## Commercial Context - **시작 가격**: US$0.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2\~10, 11\~50, 51\~200, 201\~500, 501\~1,000, 1,001\~5,000, 5,001\~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 그리스어, 네덜란드어, 노르웨이어, 덴마크어, 독일어, 라트비아어, 러시아어, 루마니아어, 리투아니아어, 바스크어, 베트남어, 불가리아어, 세르비아어, 세르비아어, 스웨덴어, 스페인어, 슬로바키아어, 슬로베니아어, 아이슬란드어, 아일랜드어, 에스토니아어, 영어, 우크라이나어, 이탈리아어, 일본어, 중국어, 중국어, 체코어, 카자흐어, 카탈로니아어, 크로아티아어, 태국어, 튀르키예어, 포르투갈어, 포르투갈어, 포르투갈어(유럽), 폴란드어, 프랑스어, 핀란드어, 한국어, 헝가리어, 힌디어 - **Available Countries**: 과테말라, 그레나다, 그리스, 남아프리카, 네덜란드, 노르웨이, 뉴질랜드, 니카라과, 대한민국, 덴마크, 도미니카, 도미니카 공화국, 독일, 라트비아, 러시아, 루마니아, 리투아니아, 말레이시아, 멕시코, 몬테네그로 and 69 more ## 특징 - CRM - IVR - SIP 트렁킹 - Third-Party Integrations - VoIP - 경보/통지 - 대시보드 - 레코딩 - 맞춤형 보고서 - 문자-음성 변환 - 보고/분석 - 에이전트 인터페이스 - 연락처 관리 - 음성 맞춤 설정 - 음성 메일 - 자동 다이얼러 - 자동 라우팅 - 자동 통화 분배 - 전화 키 입력 - 컴퓨터 전화 통합 - 콜 센터 관리 - 콜백 일정 관리 - 큐 관리 - 통화 기록 - 통화 녹음 - 통화 라우팅 - 통화 모니터링 - 통화 보고 - 통화 전송 - 품질 관리 - 호출자 ID - 활동 대시보드 ## Integrations (21 total) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Intercom - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack ... and 6 more integrations ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [음성 인식 소프트웨어](https://www.capterra.co.kr/directory/30098/speech-recognition/software) ## 관련 범주 - [음성 인식 소프트웨어](https://www.capterra.co.kr/directory/30098/speech-recognition/software) - [전화 통신 소프트웨어](https://www.capterra.co.kr/directory/30084/telephony/software) - [콜 센터 소프트웨어](https://www.capterra.co.kr/directory/30007/call-center/software) - [IVR 소프트웨어](https://www.capterra.co.kr/directory/30231/ivr/software) - [컨택트 센터 소프트웨어](https://www.capterra.co.kr/directory/32035/contact-center/software) ## 대안 1. [Genesys Cloud CX](https://www.capterra.co.kr/software/21409/genesys-cloud) — 4.3/5 (268 reviews) ## 리뷰 ### "Overall a good calling tool" — 4.0/5 > **Mudit** | *2026년 5월 19일* | 경영 컨설팅 | Recommendation rating: 9.0/10 > > **장점**: Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. > > **단점**: One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. > > Overall experience is quite good with seamless and faster calling. Desktop dialer is a saver for the entire team ----- ### "Easy Interface" — 5.0/5 > **Sandeep** | *2026년 6월 24일* | 보험 | Recommendation rating: 9.0/10 > > **장점**: What I liked most about CallHippo was its user-friendly interface and ease of setup. The platform made it simple to manage business calls, track team performance, and handle customer interactions efficiently. I also appreciated the call analytics and reporting features, which provided valuable insights into call activities and productivity. The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere. Overall, CallHippo offered a reliable, feature-rich communication solution that improved team collaboration and customer service. > > **단점**: What I liked least about CallHippo was that the platform occasionally felt limited in terms of advanced customization options. While the interface was easy to use, some features required additional upgrades or higher-tier plans, which could increase costs for growing teams. At times, call quality and connectivity depended heavily on internet stability, leading to occasional delays or disruptions. The reporting and analytics tools were useful, but I felt they could provide more in-depth insights and customization. Additionally, the initial setup of certain integrations took longer than expected and required extra configuration. Although customer support was generally helpful, response times could sometimes be slower during peak periods. Overall, these issues were manageable but slightly affected the overall user experience. > > My overall experience with CallHippo was positive. The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions. I found the interface intuitive and straightforward, which reduced the learning curve and allowed my team to start using the system quickly. Features such as call tracking, analytics, call recording, and CRM integrations helped streamline daily operations and improve productivity. While there were a few minor limitations, such as occasional connectivity issues and some advanced features being available only in higher-tier plans, the overall value and functionality of the platform outweighed these drawbacks. CallHippo proved to be a useful tool for enhancing communication workflows and supporting business growth. ----- ### "A Month of Silence While My Business Calls Went Unanswered" — 1.0/5 > **Stephen** | *2026년 6월 3일* | 금융 서비스 | Recommendation rating: 0.0/10 > > **장점**: Pros: None that I have experienced. Cons: The service is highly unreliable, with outgoing calls frequently failing to connect and incoming calls often not coming through at all. I have been reporting these issues for over a month without receiving a proper resolution. Customer support lacks urgency and accountability, requiring constant follow-up while providing little meaningful progress. Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer. For a paid business communication service, the reliability and support standards have been extremely disappointing. > > **단점**: The service has been extremely unreliable. Calls frequently fail to connect, and incoming calls often do not come through at all. What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner. > > I have been following up with their support team for over a month regarding issues with their service, as I have been unable to receive incoming calls during this entire period. Despite numerous follow-ups, neither a resolution nor a meaningful response has been provided. After all this effort, I received a response that came across as frustrated and dismissive, almost as though I was at fault for expecting a reliable service despite paying for it. ----- ### "Helpful Staff Member\[sensitive content hidden\]" — 5.0/5 > **Bradley Grant** | *2026년 3월 25일* | 마케팅 및 광고 | Recommendation rating: 6.0/10 > > **장점**: Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came right. The product is great so when there is good service as well then it is a bonus. > > **단점**: In the beginning it was tough to navigate, would be great if there a was onboarding call to get you set up and show you around. Human interaction is still really important and I would have liked to have spoken to someone when signing up. > > Ultimately I got exactly what I needed after speaking with \[sensitive content hidden\] My set up was more complicated I guess so I needed the extra support from the team ----- ### "Professional Platform for International Calls" — 5.0/5 > **Kanchan** | *2026년 1월 13일* | 토목 공학 | Recommendation rating: 7.0/10 > > **장점**: What I liked most about CallHippo was its user-friendly interface combined with reliable call quality. The easy setup, seamless call management features, and detailed call analytics made daily communication more efficient and professional. > > **단점**: What I liked least about CallHippo was that occasional technical issues, such as call connectivity delays or dialer performance glitches, can disrupt workflow. > > Overall, my experience with CallHippo has been positive. The platform is easy to use, offers reliable features for calling, and their support team is responsive and helpful whenever assistance is needed. ----- Page: 1 / 29\ 다음: [Next page](https://www.capterra.co.kr/software/159578/callhippo?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/159578/callhippo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data