--- description: 검증된 사용 후기를 확인하고 Cloudbeds 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cloudbeds 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [숙박 시설물 관리 프로그램](/directory/20031/hospitality-property-management/software) > [Cloudbeds](/software/158839/cloudbeds) # Cloudbeds Canonical: https://www.capterra.co.kr/software/158839/cloudbeds Page: 1 / 15\ 다음: [Next page](https://www.capterra.co.kr/software/158839/cloudbeds?page=2) > Cloudbeds는 투숙객, 직원, 인벤토리, 가격, 데이터를 실시간으로 효율적으로 관리할 수 있게 해주는 단일 플랫폼을 제공합니다. > > Verdict: Rated **4.3/5** by 349 users. Top-rated for **추천 가능성**. ----- ## Overview ### Cloudbeds은(는) 누가 사용하나요? Cloudbeds는 호텔, 호스텔, 비앤비, 여관, 임대 숙박업, 아파트, 캠핑장 등에서 독립적인 숙박시설 소유자의 삶을 개선할 수 있도록 설계되었습니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.3/5** | 349 리뷰 | | 사용 편의성 | 4.2/5 | Based on overall reviews | | 고객 지원 | 4.0/5 | Based on overall reviews | | 비용 대비 가치 | 4.1/5 | Based on overall reviews | | 특징 | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 추천 가능성) | ## 공급업체 정보 - **회사**: Cloudbeds - **Location**: San Diego, 미국 - **Founded**: 2012 ## Commercial Context - **Target Audience**: 자영업, 2\~10, 11\~50, 51\~200, 201\~500, 501\~1,000, 1,001\~5,000, 5,001\~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반 - **Supported Languages**: 스페인어, 영어, 포르투갈어 - **Available Countries**: 그리스, 네덜란드, 노르웨이, 뉴질랜드, 니카라과, 대한민국, 덴마크, 도미니카 공화국, 독일, 라트비아, 리투아니아, 마카오(중국 특별행정구), 말레이시아, 멕시코, 모로코, 몰디브, 몰타, 미국, 바베이도스, 베트남 and 43 more ## 특징 - CRM - For Hostel/Dorm Managers - GDS/OTA 통합 - POS(판매 시점) - Third-Party Integrations - 게스트 환경 관리 - 결제 처리 - 고객 지원 - 그룹 예약 - 다중 채널 관리 - 다중 채널 배포 - 동적 가격 - 등록 관리 - 마케팅 자동화 - 보고 및 통계 - 보고/분석 - 부실 인벤토리 - 성능 메트릭 - 속성 관리 - 수익 관리 - 예약 관리 - 예약 관리 - 예약 참고 사항 - 온라인 예약 - 요금 관리 - 인벤토리 관리 - 인벤토리 제어 - 인센티브 관리 - 일정 관리 - 주문 관리 - 채널 관리 - 채널 분석 - 청구 및 송장 발행 - 캠페인 관리 - 파이프라인 관리 - 파트너 관리 - 프로모션 관리 - 프론트 데스크 관리 - 하우스키핑 관리 - 활동 대시보드 ## Integrations (11 total) - Alchemer - Capsule - Constant Contact - Dropbox - Dropbox Sign - Gmail - Google Analytics 360 - Google Docs - Salesforce Sales Cloud - SurveyMonkey - Zapier ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [숙박 시설물 관리 프로그램](https://www.capterra.co.kr/directory/20031/hospitality-property-management/software) ## 관련 범주 - [숙박 시설물 관리 프로그램](https://www.capterra.co.kr/directory/20031/hospitality-property-management/software) - [예약 소프트웨어](https://www.capterra.co.kr/directory/20032/reservations/software) - [채널 관리 소프트웨어](https://www.capterra.co.kr/directory/30678/channel-management/software) - [호스텔 관리 소프트웨어](https://www.capterra.co.kr/directory/31457/hostel-management/software) - [호텔 채널 관리 소프트웨어](https://www.capterra.co.kr/directory/31615/hotel-channel-management/software) ## 대안 1. [Guesty Lite](https://www.capterra.co.kr/software/169863/your-porter-app) — 4.7/5 (548 reviews) 2. [SiteMinder](https://www.capterra.co.kr/software/123133/siteminder) — 4.2/5 (257 reviews) ## 리뷰 ### "Cloudbeds exceeds our expectations with SERVICE second to none1" — 5.0/5 > **Christopher** | *2024년 8월 20일* | 숙박업 | Recommendation rating: 10.0/10 > > **장점**: It is easy to use on the desktop or mobile.... and the Service is amazing.. Always available. Aways helpful and patient... Always knowledgable... It is this life blood of our small hotel > > **단점**: nothing really... it meets all our needs and then some\! > > A pure pleasure, start to finish. If you hae a small hotel this platform is for you. ----- ### "Great product for small hotels" — 5.0/5 > **Chelsea** | *2026년 4월 7일* | 숙박업 | Recommendation rating: 10.0/10 > > **장점**: Cloudbeds is an excellent PMS and booking engine for a boutique property like ours. We have felt it's a great product for the cost, with decent customer support and a great help article library. > > **단점**: I do wish we had a dedicated support agent; it would be nice to get to interact with a representative who has a sense of our property and knows our issue history. > > I have found the transition to Cloudbeds, and use of the product, easy and excellent. I finally feel like my customers are being managed in a thoughtful way. ----- ### "Slow and decrepit and innacurate." — 1.0/5 > **Jeanette** | *2026년 2월 13일* | 숙박업 | Recommendation rating: 0.0/10 > > **장점**: It integrates all OTA’s and direct bookings under one roof…but not that well because they continuously have outages. > > **단점**: The reporting system has may flaws and some reports are completely unable to be read by accountants because they are completely wrong. Their reports are unable to accurately show commission payments…citing 890% commission rather than the actual percentage that is being take …making entire categories unusable . > > Difficult to get payouts. They hold the money for over a week. Unlike Sqare or Stripe (even though they use Stripe)…which deposits daily….CloudBEDS holds your funds. ----- ### "FANTASTIC\!\!" — 5.0/5 > **Tedd** | *2026년 5월 21일* | 숙박업 | Recommendation rating: 10.0/10 > > **장점**: It's thorough, they've thought of so many details that really help the hotelier seemlessly run the business through the platform. They worked with us on their rates so that it made sense for a small hotel like ours. Customer Support has been absolutely outstanding. \[sensitive content hidden\] was my technician and he has been absolutely outstanding throught the set up process. We've been able to add dining bills from our restaurant and create reservations so easily. I can't recommend with more enthusiasm. > > **단점**: Can't really think of anything at the moment. It's been a really great experience with a really great team and product. > > Truly fantastic...life saver for a small hotel like ours. I can't imagine how we'd manage OTA's without this process. ----- ### "Versatile all in One PMS" — 5.0/5 > **검증된 리뷰어** | *2021년 9월 29일* | 숙박업 | Recommendation rating: 8.0/10 > > **장점**: The versatility of Cloudbeds is very attractive. You are able to add useful modules such as revenue management and housekeeping. > > **단점**: It is a bit expensive when you start to add functionality. Some of the modules such as housekeeping and revenue management could be better. > > The overall experience has been positive. I have been operating three small properties proven to be a great solution. ----- Page: 1 / 15\ 다음: [Next page](https://www.capterra.co.kr/software/158839/cloudbeds?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/158839/cloudbeds) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data