--- description: 검증된 사용 후기를 확인하고 Marsello 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Marsello 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [고객 충성도 소프트웨어](/directory/10031/customer-loyalty/software) > [Marsello](/software/152524/goody) # Marsello Canonical: https://www.capterra.co.kr/software/152524/goody Page: 1 / 5\ 다음: [Next page](https://www.capterra.co.kr/software/152524/goody?page=2) > 매장 매출과 온라인 매출을 늘리는 데 필요한 모든 마케팅 도구를 활용할 수 있습니다. 소셜 미디어, 로열티 프로그램, 이메일, SMS 등으로 판매를 촉진하세요. > > Verdict: Rated **4.3/5** by 104 users. Top-rated for **추천 가능성**. ----- ## Overview ### Marsello은(는) 누가 사용하나요? Marsello는 판매 촉진을 위해 대상에 맞게 지능적인 마케팅을 수행하려는 리테일 및 숙박 비즈니스를 위해 설계되었습니다. 전자상거래 및 POS를 사용하는 비즈니스에 가장 적합합니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.3/5** | 104 리뷰 | | 사용 편의성 | 4.3/5 | Based on overall reviews | | 고객 지원 | 4.3/5 | Based on overall reviews | | 비용 대비 가치 | 4.2/5 | Based on overall reviews | | 특징 | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 추천 가능성) | ## 공급업체 정보 - **회사**: Marsello - **Location**: Auckland, 뉴질랜드 - **Founded**: 2013 ## Commercial Context - **시작 가격**: US$60.00 - **Pricing model**: (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱) - **Supported Languages**: 영어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 괌, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이, 노퍽섬, 뉴질랜드, 뉴칼레도니아 and 175 more ## 특징 - CRM - ROI Tracking - 고객 세분화 - 고객 활동 추적 - 다중 채널 마케팅 - 로열티 카드 - 로열티 프로그램 - 마케팅 자동화 - 멤버십 관리 - 보고 및 통계 - 보고/분석 - 보상 관리 - 성능 메트릭 - 세그먼트화 - 소셜 프로모션 - 연락처 관리 - 이메일 마케팅 - 이메일 추적 - 조회 추적 - 캠페인 관리 - 캠페인 분석 - 캠페인 일정 관리 - 커뮤니케이션 관리 - 프로모션 관리 ## Integrations (19 total) - BigCommerce - Cin7 Omni - Ecwid - Genius - Genius iPad Pos System - Instagram - Judge.me - Klaviyo - Lightspeed - Lightspeed Restaurant - Lightspeed Retail - Lightspeed eCommerce - Mailchimp - Meta for Business - Shopify ... and 4 more integrations ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [고객 충성도 소프트웨어](https://www.capterra.co.kr/directory/10031/customer-loyalty/software) ## 관련 범주 - [고객 충성도 소프트웨어](https://www.capterra.co.kr/directory/10031/customer-loyalty/software) - [마케팅 자동화 소프트웨어](https://www.capterra.co.kr/directory/6/marketing-automation/software) - [이메일 마케팅 소프트웨어](https://www.capterra.co.kr/directory/30013/email-marketing/software) - [고객 옹호 소프트웨어](https://www.capterra.co.kr/directory/31435/customer-advocacy/software) - [고객 추천 프로그램](https://www.capterra.co.kr/directory/30681/referral/software) ## 대안 1. [Zoho CRM Plus](https://www.capterra.co.kr/software/182207/zoho-crmplus) — 4.4/5 (71 reviews) 2. [Salesforce Marketing Cloud](https://www.capterra.co.kr/software/7723/salesforce-marketing-cloud) — 4.2/5 (529 reviews) 3. [Loyverse POS](https://www.capterra.co.kr/software/150632/loyverse-pos) — 4.8/5 (457 reviews) 4. [XM for Customer Experience](https://www.capterra.co.kr/software/152924/customer-frontlines) — 4.6/5 (255 reviews) 5. [LS Retail](https://www.capterra.co.kr/software/1015455/ls-retail) — 4.3/5 (125 reviews) ## 리뷰 ### "Goody is Great" — 4.0/5 > **Brian** | *2019년 1월 20일* | 숙박업 | Recommendation rating: 10.0/10 > > **장점**: It has enabled us to find a new level of Customer loyalty rewards that is easy to manage and even easier to interface with our customers - i wish i could have found this years ago > > **단점**: i don't really have anything at this time to complain or comment on > > we are really happy with it, happier still with the support and easy interfaces to our business and our customers ----- ### "Great App, Could be Better" — 4.0/5 > **Liam Styles** | *2024년 7월 24일* | 리테일 | Recommendation rating: 6.0/10 > > **장점**: Marsello is, at the time of review, the best platform for loyalty and email marketing for our business. There is a lot of customization and great analytic overview. > > **단점**: Marsello, at time of review, does NOT have a function that allows product recommendations tailored to individual purchases or cart activity. This means if you suggest any products via email marketing, it will always be a list of randomly generated products or manually selected ones. They will be the same for everyone. This feature is essentially useless for general purpose marketing or winback. Like many apps of its kind, it's a little too concerned with marketing itself instead of actually being a helpful app for clients. There are so many bells \& whistles that are little more than half-baked ideas that have never gone anywhere. > > Marsello allows lots of customization to suit your needs in most areas, but bafflingly little to none in others. It has a fairly customizable loyalty program disambiguated from $$ to points, which you can have mean the same thing, but most customers of ours dislike the points and would rather have their loyalty tracked in $$. ----- ### "Great to start with, but terrible when things go wrong" — 1.0/5 > **Mark** | *2025년 12월 21일* | 리테일 | Recommendation rating: 2.0/10 > > **장점**: Great set up and intergration, worked well with our website and retail epos, Liked the unlimited marketing by email ability and metrics are good. > > **단점**: When things go wrong they're terrible at sorting things out, we've had an issue for a couple of weeks and nothing is being done about it. > > Avoid if you use woocommerce\!\!\! We updated our woocommerce store and re-activated the Marsello API. Marsello then saw all the old orders as new orders as they had been assigned new ID's within woo. this DUPLICATED every order on Marsello DOUBLING peoples loyalty rewards in an instant and potentially costing me thousand of pounds. Marsello has no checking in place to weed out dupicates even though EVERY order has the exact same date and time stamp and transaction amount. It's now been two weeks and marsello have failed to get back to me ONCE regarding a resolution for this. The reason we chose marsello is for the intergrations to lightspeed epos and woo, but looks like we'll be dropping lightspeed and marsello now. I've written this as a way to hopefully get this issue resolved as I have had nothing from marsello other than "we're looking in to it" emails every time i get in touch. Up to this point the experience has been good, other than the pop up which is poorly designed and looks like it's been coded by a 5 year old (my webdesigners comments) But I rate a company on their ability to resolve issues when things go wrong and on this occasion it's been a 1 star ----- ### "Great Product" — 5.0/5 > **Calvin** | *2026년 1월 18일* | 식품 및 음료 | Recommendation rating: 9.0/10 > > **장점**: Excellent customer support and functionality. Every time I have an idea for an automation, we always manage to find a way to make it work for our business. The team are detailed in their support. Pricing is very reasonable. Easy to learn. > > **단점**: There is not much I would fault for Marsello, perhaps the only thing is sometimes a lag between updating my database from Lightspeed. ----- ### "A Simple, flexible CRM system for Point of Sale" — 5.0/5 > **Che** | *2018년 10월 10일* | 리테일 | Recommendation rating: 10.0/10 > > **장점**: We liked that our loyalty scheme was able to go fully digital. > > **단점**: Of course it could always be cheaper, but the price as it stands is completely reasonable for the product. > > Goody is easy to install and administer. If ever there is or was a problem I know I can talk to someone on the phone or via chat immediately. I've never been treated like a 'stupid user'. Love goody. ----- Page: 1 / 5\ 다음: [Next page](https://www.capterra.co.kr/software/152524/goody?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/152524/goody) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data