기업의 더 효율적인 소프트웨어
선택을 위한 18년 지원 경험
FixMe.IT은(는) 무엇인가요?
전 세계에 위치한 클라이언트에 즉각적인 무인 및 주문형 지원을 제공하도록 설계된 원격 지원 솔루션입니다. FixMe.IT는 다중 세션 처리, 무제한 주문형 지원 및 최대 150대의 무인 시스템 액세스를 제공하며 요금은 월 $25부터 시작합니다. 다른 주요 기능으로는 브랜딩, 다중 모니터 탐색, 양방향 데스크톱 공유, 파일 전송, 그리기 도구, 세션 기록, 보고 등이 있습니다.
FixMe.IT은(는) 누가 사용하나요?
모든 규모의 기업과 다양한 산업 분야의 IT 전문가를 대상으로 합니다.
FixMe.IT은(는) 어디에 배포할 수 있나요?
공급업체 정보
- Techinline
- 위치: 캐나다, Toronto Ontario
- 설립 연도: 2007
FixMe.IT 지원
- 전화 지원
- 24/7(실시간 담당자)
- 채팅
언어
영어
공급업체 정보
- Techinline
- 위치: 캐나다, Toronto Ontario
- 설립 연도: 2007
FixMe.IT 지원
- 전화 지원
- 24/7(실시간 담당자)
- 채팅
언어
영어
FixMe.IT 동영상 및 이미지
FixMe.IT 특징
FixMe.IT 대안 제품 추천
FixMe.IT 리뷰
Simple and Fast Connection
주석: It has been good, its a good product. The only draw back is the pricing structure, as others offer a scaled back speed at a free price. For some of the features its a great product to consider. Love the ability to create a custom installer, which makes the image of our company better.
장점:
Having used and still using many remote connection and management software providers, FixMe has been one that seems to work when others won't. Its fast, and simple. The remote reconnect after startup is great. Some others will not do this and requires someone at the other end to restart the software. The price and the speed of connection is worth it. The custom logo you can add to the install page is a nice feature.
단점:
If you are not using it often, and can seem expensive. Its billed monthly regardless if you are using it. Its based on technician, so if you have 3 people, you will need to have 3 licenses to all be working at the same time.
Techinline 응답
5년 전
Hi Rex, Thank you for sharing your experience and for being our valued customer! Subscription-based pricing is the software industry standard. Some vendors do offer so-called "lifetime" licenses, but that often means paying for upgrades on a yearly basis (which in the end is a more expensive and a less flexible option). FixMe.IT delivers unlimited on-demand connections, unattended remote access, multi-window remote control, and a lot more for only $30 per month or $300 per year, and I can say with full confidence that no other vendor offers a package like that at a lower price. Sure, there are some remote support apps that offer personal licenses for under $10 or even $5 per month which allows you to access one or two remote computers, but no more than that. While we understand that FixMe.IT's pricing model might not be ideal in some cases, it is still one of the most cost-effective remote support solutions on the market. Best, Dan | Techinline
It just works
주석: Remote access to our devices
장점:
It is easy to set up and deploy. It is easy for users to install.
단점:
I did not see any cons with this software.
FixMe.IT is a simple and stable support tool
주석: The main benefit of this software is that it allows us to provide remote assistance to our clients. It is an easy software to configure, where users can access it from the client version and we can access it from the expert version.
장점:
FixMe.IT is a really easy to use and configure application. What I like the most is that it has two applications, a client version and an expert version. The video quality when sharing the screen is very stable.
단점:
The only thing I dislike about this software is that it is only available for Windows. I would like FixMe.IT to release a version for Linux.
Strong Remote Management App - good balance of features for price
주석: Overall, it's fast, simple, lightweight and good for get at this cost point.
장점:
Fixme is a simple and basic remote access tool that we use daily for unattended support to our end users. I like that you can have separate accounts should you want to have personal devices not available to the rest of my staff. It's easy and fast for one-off remote sessions and you can white-label a custom page for your end-users to keep your brand flowing through the remote experience. Deployment is simple and effective. The chat feature is also nice. With this basic feature set, it would easily be replaced by most bulit-in RMM tools.
단점:
Although it has multi-monitor support, it's frustrating to always guess which monitor and sometimes does not reset correctly. I do like the chat feature, but it only stays on the end-user screen while you are connected with fixme. Which means you lose the dialog if you have to close out but your end-user has stepped away. It has a file transfer feature so you can send a file to the remote computer, but it would be very helpful to reverse the process and be able to send a file from the session back to the tech.
Techinline 응답
6년 전
Thank you for taking the time to share your experience and for being our valued customer! Regarding the file transfer feature, the remote user has the option to use the Send File button which can easily be found on the Client App interface. Besides that, you can transfer files back to your desktop during the remote session via drag-and-drop or copy-paste. Best, Dan | Techinline
Great product!
장점:
FixMe.IT is very easy to use and straight forward. I have never had any issues using this software. The costs are very reasonable compared to other products. This software has all the features I need.
단점:
Additional costs per seat. Other than that I do not have any other cons.
