--- description: 검증된 사용 후기를 확인하고 FixMe.IT 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FixMe.IT 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [원격 지원 솔루션](/directory/30928/remote-support/software) > [FixMe.IT](/software/151861/fixme-it) # FixMe.IT Canonical: https://www.capterra.co.kr/software/151861/fixme-it Page: 1 / 17\ 다음: [Next page](https://www.capterra.co.kr/software/151861/fixme-it?page=2) > 몇 초 안에 클라이언트 시스템에 연결하여 주문형 또는 무인 지원을 안전하게 제공하도록 설계된 원격 지원 앱입니다. > > Verdict: Rated **4.8/5** by 389 users. Top-rated for **추천 가능성**. ----- ## Overview ### FixMe.IT은(는) 누가 사용하나요? 모든 규모의 기업과 다양한 산업 분야의 IT 전문가를 대상으로 합니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.8/5** | 389 리뷰 | | 사용 편의성 | 4.8/5 | Based on overall reviews | | 고객 지원 | 4.7/5 | Based on overall reviews | | 비용 대비 가치 | 4.7/5 | Based on overall reviews | | 특징 | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Techinline - **Location**: Toronto Ontario, 캐나다 - **Founded**: 2007 ## Commercial Context - **시작 가격**: US$39.00 - **Pricing model**: (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Windows(데스크톱), Windows(온프레미스), Linux(온프레미스) - **Supported Languages**: 영어 - **Available Countries**: 가나, 가봉, 감비아, 건지, 괌, 그레나다, 그리스, 그린란드, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 노르웨이, 노퍽섬, 뉴질랜드, 뉴칼레도니아, 니카라과, 대만, 대한민국 and 130 more ## 특징 - 다중 모니터 액세스 - 무인 액세스 - 문제 해결 - 보고 및 통계 - 보고/분석 - 세션 기록 - 실시간 채팅 - 실시간 채팅 - 액세스 제어/권한 - 원격 액세스/제어 - 원격 지원 - 채팅/메시징 - 파일 공유 - 파일 전송 - 협업 도구 - 화면 공유 - 화면 녹화 ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [원격 지원 솔루션](https://www.capterra.co.kr/directory/30928/remote-support/software) ## 관련 범주 - [원격 지원 솔루션](https://www.capterra.co.kr/directory/30928/remote-support/software) - [원격 근로 소프트웨어](https://www.capterra.co.kr/directory/31855/remote-work/software) - [ITSM 소프트웨어](https://www.capterra.co.kr/directory/30676/itsm/software) - [고객 서비스 소프트웨어](https://www.capterra.co.kr/directory/22/customer-service/software) - [원격 데스크톱 소프트웨어](https://www.capterra.co.kr/directory/31955/remote-desktop/software) ## 대안 1. [Zoho Assist](https://www.capterra.co.kr/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [ISL Light](https://www.capterra.co.kr/software/146892/isl-light) — 4.7/5 (779 reviews) 3. [TeamViewer ONE](https://www.capterra.co.kr/software/122252/teamviewer) — 4.6/5 (11620 reviews) 4. [Slack](https://www.capterra.co.kr/software/135003/slack) — 4.7/5 (24046 reviews) 5. [Freshdesk](https://www.capterra.co.kr/software/124981/freshdesk) — 4.5/5 (3409 reviews) ## 리뷰 ### "Remote assistance FixMe.IT" — 4.0/5 > **Emilio** | *2023년 5월 4일* | 기계 또는 산업 공학 | Recommendation rating: 8.0/10 > > **장점**: this one is a very reliable, secure, and flexible remote support tool that offers a wide range of features and functionality, making it a valuable addition to any business looking to improve its remote support capabilities.Easy to use, flexible and scalable, reliable and secure, wide range of features and an affordable pricin > > **단점**: Always there are also some potential drawbacks to consider, including:Internet connectivity, you must have a very good connection, compatibility issues it may not be compatible with all operating systems, devices, and software, which can limit its usability for some businesses.Limited integrations, it has limited integrations with other software and tools > > Overall, it is a powerful and reliable remote support tool that provides users with a range of features and a simple, user-friendly interface. But no furthr than that ----- ### "Impeccable Service" — 5.0/5 > **Patrick** | *2025년 10월 22일* | 컴퓨터 네트워킹 | Recommendation rating: 10.0/10 > > **장점**: Compassionate support in a stressful working world, all my questiond replied to and my needs taken care of timeously. you checked all the boxes beyond the call\! > > **단점**: Hard to define isssues that do not exist, the reasion why I do business with FixMe.it is that after fourty years as an IT support and services delivery professional, I found a vendor who is on top of its game and maintains such a high level of customer service dicipline there are few who can match or even come close to this standard. > > During a mass IT outage of internet (AWS) services I was able to reach support and resolve the issue. ----- ### "It's hard to knock the product as it is but it's just ok" — 3.0/5 > **Thomas** | *2017년 11월 2일* | 컴퓨터 네트워킹 | Recommendation rating: 6.0/10 > > **장점**: On demand sessions work great East to install and setup remote clients Easy to organize accounts by company > > **단점**: No Ability to go cross platform ie mac No mobile ability The remote control agent doesn't work, well, sometimes gets eaten by anti virus clients/or disappears for what ever reason and you can't cut copy paste really\!\!\! Their response is that's odd, just drag files...sorry to say that's a tedious endeavor with the spotty mouse movements. > > I am generally able to connect to my customers computers to assist with issues and install software ----- ### "Seamless and "bullet-proof" remote control solution" — 5.0/5 > **Ray** | *2024년 8월 5일* | 정보 기술 및 서비스 | Recommendation rating: 10.0/10 > > **장점**: FixMe.IT is intuitive and very simple to use for both the the consultant and the client. Connecting to a remote machine is as simple as having the remote user log into a website and advise the consultant of a numeric code. Another great feature is the "unattended access" feature which allows the consultant (with one time permission from the remote user) to access the remote device without requiring the presence of the remote user. In my years of experience with FixMe.IT I have never run into an occasion where it failed to load or run with any Windows machine user. > > **단점**: From time to time I need to support Mac machines and FixMe.IT only supports Windows devices. > > In my years as an accountant in Public Practice and now using it to support family and friends in retirement FixMe.IT has never failed to deliver seamless and secure remote control access of a Windows computer. I had used many "remote access" products before FixMe.IT and none of them lived up to the ease and reliability of FixMe.IT . ----- ### "Fortunately, we came across FixMe" — 5.0/5 > **Felix** | *2024년 8월 15일* | 영화 및 필름 | Recommendation rating: 10.0/10 > > **장점**: - It is easy to use - It is fast - It is reliable - It seems to be safe > > **단점**: - The functionality - The price plan - That it leaves nothing to be desired > > Do you know these tools that can be immediately integrated into everyday life and never cause any trouble? Unobtrusive but really good. The software can do exactly what it's supposed to do. ----- Page: 1 / 17\ 다음: [Next page](https://www.capterra.co.kr/software/151861/fixme-it?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/151861/fixme-it) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data