--- description: 검증된 사용 후기를 확인하고 Lucky Orange 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lucky Orange 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [제품 분석 소프트웨어](/directory/32915/product-analytics/software) > [Lucky Orange](/software/150695/lucky-orange) # Lucky Orange Canonical: https://www.capterra.co.kr/software/150695/lucky-orange Page: 1 / 12\ 다음: [Next page](https://www.capterra.co.kr/software/150695/lucky-orange?page=2) > 전 세계 300,000개 이상의 장소에서 사용되는 웹 사이트 최적화 도구입니다. 히트맵, 레코딩, 설문 조사, 라이브 채팅 등이 모든 계획에 포함됩니다. > > Verdict: Rated **4.7/5** by 268 users. Top-rated for **추천 가능성**. ----- ## Overview ### Lucky Orange은(는) 누가 사용하나요? 전 세계 모든 규모의 회사 및 기관에서 마케팅 담당자, UX 전문가, 분석가 및 비즈니스 소유자가 웹 사이트 전환율을 향상시킬 수 있는 새로운 방법을 찾기 위해 Lucky Orange에 의존하고 있습니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.7/5** | 268 리뷰 | | 사용 편의성 | 4.6/5 | Based on overall reviews | | 고객 지원 | 4.7/5 | Based on overall reviews | | 비용 대비 가치 | 4.6/5 | Based on overall reviews | | 특징 | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Lucky Orange - **Founded**: 2012 ## Commercial Context - **시작 가격**: US$39.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2\~10, 11\~50, 51\~200, 201\~500, 501\~1,000 - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반 - **Supported Languages**: 독일어, 스페인어, 영어, 이탈리아어, 프랑스어, 히브리어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 209 more ## 특징 - A/B Testing - Real-Time Analytics - Real-Time Monitoring - 경보/통지 - 고객 기록 - 고객 세분화 - 고객 프로필 - 깔때기 분석 - 끌어서 놓기 - 다중 채널 데이터 수집 - 대화 내용/대화 기록 - 데이터 가져오기/내보내기 - 데이터 시각화 - 맞춤형 브랜딩 - 맞춤형 질문 - 맞춤형 템플릿 - 보고 및 통계 - 보고/분석 - 사용량 추적/분석 - 사용성 테스트 - 사용자 상호 작용 추적 - 사용자 연구 분석 - 사이트 시간 추적 - 사전 채팅 - 설문 조사/여론 조사 관리 - 설문조사 및 피드백 - 성능 메트릭 - 시각 분석 - 실시간 소비자 대면 채팅 - 실시간 채팅 - 액세스 제어/권한 - 오디언스 타겟팅 - 오프라인 양식 - 웹 사이트 분석 - 웹 트래픽 보고 - 이벤트 로그 - 전송/라우팅 - 전환 추적 - 주석/참고 - 참여 추적 - 채팅/메시징 - 캠페인 관리 - 커뮤니케이션 관리 - 통계 분석 - 피드백 관리 - 행동 분석 - 행동 추적 - 협업 도구 - 활동 추적 - 히트맵 ... and 10 more features ## Integrations (8 total) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 채팅 ## Category - [제품 분석 소프트웨어](https://www.capterra.co.kr/directory/32915/product-analytics/software) ## 관련 범주 - [웹 분석 소프트웨어](https://www.capterra.co.kr/directory/30073/web-analytics/software) - [히트맵 소프트웨어](https://www.capterra.co.kr/directory/30977/heatmap/software) - [실시간 채팅 소프트웨어](https://www.capterra.co.kr/directory/30797/live-chat/software) - [웹 사이트 모니터링 소프트웨어](https://www.capterra.co.kr/directory/10021/website-monitoring/software) - [설문 조사 소프트웨어](https://www.capterra.co.kr/directory/30092/survey/software) ## 대안 1. [Datadog](https://www.capterra.co.kr/software/135453/datadog-cloud-monitoring) — 4.6/5 (369 reviews) 2. [EngageBay CRM](https://www.capterra.co.kr/software/178819/engagebay-marketing) — 4.6/5 (912 reviews) 3. [Bitrix24](https://www.capterra.co.kr/software/113540/bitrix24) — 4.2/5 (1005 reviews) 4. [monday AI Work Platform](https://www.capterra.co.kr/software/147657/monday-com) — 4.6/5 (6121 reviews) 5. [Contentsquare](https://www.capterra.co.kr/software/161591/contentsquare) — 4.8/5 (124 reviews) ## 리뷰 ### "The tool we use to validate every optimization test we run" — 4.0/5 > **Beverly** | *2026년 8월 17일* | 정보 기술 및 서비스 | Recommendation rating: 7.0/10 > > **장점**: Session recordings and heatmaps give us the "why" behind our numbers. Every A/B test we run gets validated in Lucky Orange - if a variant wins on the metrics, we watch real sessions to confirm people are actually behaving the way we assumed rather than trusting the number on its own. It has caught a few cases where a test looked like a win but the recordings told a different story. The funnel reports are also great for pinpointing exactly which step is losing people, and the recordings for that step usually explain why within a few minutes. > > **단점**: There is a learning curve when you bring new people onto the tool. The individual concepts (heatmaps, recordings, funnels, segments and filters) are not hard once they click, but new team members need some hand-holding before they can go from just watching recordings to pulling out something actionable. We ended up writing a short internal guide to speed that up. > > Lucky Orange has become the validation layer for our website optimization work. We do not call a test finished until we have looked at the recordings and heatmaps behind it, and that habit has saved us from shipping a couple of changes that looked good in the numbers but were not working for users. It is also our first stop when a conversion funnel starts underperforming. Good value for what we get out of it - just budget a little time up front to train the team properly. ----- ### "Lucky Orange for the win\!" — 5.0/5 > **Alex** | *2026년 2월 25일* | 화장품 | Recommendation rating: 10.0/10 > > **장점**: Data Analysis,Monitoring, Security. Easy to install and maintain. Good overall features for the price. > > **단점**: I am still sticking to the classic version of Lucky Orange since the new one has a lot of other features I don't need at the moment. > > I have been using it for many many years and I have nothing bad to say about it. It works great for our small business. ----- ### "Its ok, but not Great" — 3.0/5 > **Vicki** | *2025년 7월 6일* | 도매 | Recommendation rating: 3.0/10 > > **장점**: I like how you can see page specific information and see exactly when customers are using your site and what fot. > > **단점**: Can't get specific customer data without A LOT of work on our side. This is the one area I think Lucky Orange is lacking. I can see the data on the screen but can't export it with all the needed data. We have to do a lot of manipulation at our end. > > It's been ok. I thought the product would do more to be honest. The support is good, when it wasn't working properly the team kept working at it until they had it sorted. We are in month 2 and still undecided if we will keep it. ----- ### "Great tool for observing" — 5.0/5 > **Krzysiek** | *2026년 7월 15일* | 소비자 가전 | Recommendation rating: 9.0/10 > > **장점**: The ability to see website traffic and customer behavior. Ease of integration and data transfer to recipients, our salespeople. > > **단점**: A bit slow designing sometimes and not showing all the layers on more complex pages. Other than that, it's a good idea. > > We like using this tool, it helps us in our work, shows the strengths and weaknesses of our website and allows us to collect valuable information from our visitors ----- ### "Great software but can be frustrating at times." — 4.0/5 > **Sam** | *2026년 3월 12일* | 컴퓨터 소프트웨어 | Recommendation rating: 7.0/10 > > **장점**: I've used LO on and off for 10+ years. I really like the UIX updates they have made more recently. Everything is easy to find and filter and it has been useful to optimise our website, resulting > > **단점**: The data can be slow to load sometimes which is understandable and we have a lot of traffic on our site. But the biggest issue is watching recordings - if I scrub through videos they often pause and can't be played again, or start just showing the site footer and not the users actual interaction with the website which can be frustrating. > > Overall it's solid software with good features to help you optimise your website. It's been frustrating at times with recording not playing properly but it has helped us improve user experiences and our conversion rates have increased. ----- Page: 1 / 12\ 다음: [Next page](https://www.capterra.co.kr/software/150695/lucky-orange?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/150695/lucky-orange) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data