--- description: 검증된 사용 후기를 확인하고 Lucky Orange 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lucky Orange 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [제품 분석 소프트웨어](/directory/32915/product-analytics/software) > [Lucky Orange](/software/150695/lucky-orange) # Lucky Orange Canonical: https://www.capterra.co.kr/software/150695/lucky-orange Page: 1 / 12\ 다음: [Next page](https://www.capterra.co.kr/software/150695/lucky-orange?page=2) > 전 세계 300,000개 이상의 장소에서 사용되는 웹 사이트 최적화 도구입니다. 히트맵, 레코딩, 설문 조사, 라이브 채팅 등이 모든 계획에 포함됩니다. > > Verdict: Rated **4.7/5** by 266 users. Top-rated for **추천 가능성**. ----- ## Overview ### Lucky Orange은(는) 누가 사용하나요? 전 세계 모든 규모의 회사 및 기관에서 마케팅 담당자, UX 전문가, 분석가 및 비즈니스 소유자가 웹 사이트 전환율을 향상시킬 수 있는 새로운 방법을 찾기 위해 Lucky Orange에 의존하고 있습니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.7/5** | 266 리뷰 | | 사용 편의성 | 4.6/5 | Based on overall reviews | | 고객 지원 | 4.7/5 | Based on overall reviews | | 비용 대비 가치 | 4.6/5 | Based on overall reviews | | 특징 | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Lucky Orange - **Founded**: 2012 ## Commercial Context - **시작 가격**: US$39.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2\~10, 11\~50, 51\~200, 201\~500, 501\~1,000 - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반 - **Supported Languages**: 독일어, 스페인어, 영어, 이탈리아어, 프랑스어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 209 more ## 특징 - A/B Testing - Autoresponders - Real-Time Data - Real-Time Monitoring - Third-Party Integrations - 경보/통지 - 고객 기록 - 고객 세분화 - 고객 프로필 - 깔때기 분석 - 다중 언어 - 다중 채널 데이터 수집 - 대시보드 - 대화 내용/대화 기록 - 데이터 가져오기/내보내기 - 데이터 시각화 - 맞춤형 브랜딩 - 맞춤형 질문 - 맞춤형 템플릿 - 보고 및 통계 - 보고/분석 - 사용량 추적/분석 - 사용성 테스트 - 사용자 연구 분석 - 사용자 이동 경로 - 사이트 시간 추적 - 사전 채팅 - 설문 조사/여론 조사 관리 - 설문조사 및 피드백 - 성능 메트릭 - 시각 분석 - 실시간 소비자 대면 채팅 - 실시간 채팅 - 액세스 제어/권한 - 오디언스 타겟팅 - 웹 사이트 분석 - 웹 트래픽 보고 - 이벤트 로그 - 전환 추적 - 주석/참고 - 참여 추적 - 채팅/메시징 - 캠페인 관리 - 커뮤니케이션 관리 - 피드백 관리 - 행동 분석 - 행동 추적 - 협업 도구 - 활동 추적 - 히트맵 ... and 10 more features ## Integrations (8 total) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 채팅 ## Category - [제품 분석 소프트웨어](https://www.capterra.co.kr/directory/32915/product-analytics/software) ## 관련 범주 - [웹 분석 소프트웨어](https://www.capterra.co.kr/directory/30073/web-analytics/software) - [히트맵 소프트웨어](https://www.capterra.co.kr/directory/30977/heatmap/software) - [실시간 채팅 소프트웨어](https://www.capterra.co.kr/directory/30797/live-chat/software) - [웹 사이트 모니터링 소프트웨어](https://www.capterra.co.kr/directory/10021/website-monitoring/software) - [설문 조사 소프트웨어](https://www.capterra.co.kr/directory/30092/survey/software) ## 대안 1. [Datadog](https://www.capterra.co.kr/software/135453/datadog-cloud-monitoring) — 4.6/5 (366 reviews) 2. [Bitrix24](https://www.capterra.co.kr/software/113540/bitrix24) — 4.2/5 (1001 reviews) 3. [monday.com AI Work Platform](https://www.capterra.co.kr/software/147657/monday-com) — 4.6/5 (6095 reviews) 4. [EngageBay CRM](https://www.capterra.co.kr/software/178819/engagebay-marketing) — 4.6/5 (910 reviews) 5. [Contentsquare](https://www.capterra.co.kr/software/161591/contentsquare) — 4.8/5 (116 reviews) ## 리뷰 ### "Lucky Orange for the win\!" — 5.0/5 > **Alex** | *2026년 2월 25일* | 화장품 | Recommendation rating: 10.0/10 > > **장점**: Data Analysis,Monitoring, Security. Easy to install and maintain. Good overall features for the price. > > **단점**: I am still sticking to the classic version of Lucky Orange since the new one has a lot of other features I don't need at the moment. > > I have been using it for many many years and I have nothing bad to say about it. It works great for our small business. ----- ### "Great software but can be frustrating at times." — 4.0/5 > **Sam** | *2026년 3월 12일* | 컴퓨터 소프트웨어 | Recommendation rating: 7.0/10 > > **장점**: I've used LO on and off for 10+ years. I really like the UIX updates they have made more recently. Everything is easy to find and filter and it has been useful to optimise our website, resulting > > **단점**: The data can be slow to load sometimes which is understandable and we have a lot of traffic on our site. But the biggest issue is watching recordings - if I scrub through videos they often pause and can't be played again, or start just showing the site footer and not the users actual interaction with the website which can be frustrating. > > Overall it's solid software with good features to help you optimise your website. It's been frustrating at times with recording not playing properly but it has helped us improve user experiences and our conversion rates have increased. ----- ### "Great tool for observing" — 5.0/5 > **Krzysiek** | *2026년 7월 15일* | 소비자 가전 | Recommendation rating: 9.0/10 > > **장점**: The ability to see website traffic and customer behavior. Ease of integration and data transfer to recipients, our salespeople. > > **단점**: A bit slow designing sometimes and not showing all the layers on more complex pages. Other than that, it's a good idea. > > We like using this tool, it helps us in our work, shows the strengths and weaknesses of our website and allows us to collect valuable information from our visitors ----- ### "Its ok, but not Great" — 3.0/5 > **Vicki** | *2025년 7월 6일* | 도매 | Recommendation rating: 3.0/10 > > **장점**: I like how you can see page specific information and see exactly when customers are using your site and what fot. > > **단점**: Can't get specific customer data without A LOT of work on our side. This is the one area I think Lucky Orange is lacking. I can see the data on the screen but can't export it with all the needed data. We have to do a lot of manipulation at our end. > > It's been ok. I thought the product would do more to be honest. The support is good, when it wasn't working properly the team kept working at it until they had it sorted. We are in month 2 and still undecided if we will keep it. ----- ### "Powerful behavioral data" — 4.0/5 > **Durva** | *2026년 6월 12일* | 리테일 | Recommendation rating: 10.0/10 > > **장점**: Lucky Orange is genuinely powerful for understanding why users aren't converting. The heatmaps and session recordings gave us visibility into real behavior: rage clicks, scroll depth, where users were dropping off, that GA4 alone never could. The ability to filter sessions by traffic source was especially useful; we could isolate specific campaigns and immediately see how that traffic actually behaved on-page. For a small team without a dedicated UX researcher, it punches above its weight. Security-wise, sensitive fields like passwords and payment inputs are masked in recordings by default, a small but important detail when you're capturing real user sessions. > > **단점**: The learning curve is steeper than the UI suggests. There's a gap between having access to the data and knowing how to act on it. You need to go in with specific hypotheses, otherwise it's easy to spend hours in session recordings without a clear takeaway. The CSV export for session data could also be more analysis-ready; we had to do a fair amount of cleanup before it was useful. Alert/notification features feel underdeveloped compared to the depth of the monitoring tools. > > Lucky Orange has become a core part of how we evaluate landing page performance. For us, the highest-value use case is pre/post CRO testing making a change, then using heatmaps and recordings to validate whether behavior shifted. The value for money is solid for small to mid-size teams, especially compared to tools like Hotjar or FullStory at higher price points. It's not a plug-and-play tool, but if you come in with the right questions, it delivers real answers. ----- Page: 1 / 12\ 다음: [Next page](https://www.capterra.co.kr/software/150695/lucky-orange?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/150695/lucky-orange) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data