--- description: 검증된 사용 후기를 확인하고 Chatra 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chatra 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [실시간 채팅 소프트웨어](/directory/30797/live-chat/software) > [Chatra](/software/144752/chatra) # Chatra Canonical: https://www.capterra.co.kr/software/144752/chatra Page: 1 / 19\ 다음: [Next page](https://www.capterra.co.kr/software/144752/chatra?page=2) > 회사와 고객 간의 개인적인 커뮤니케이션을 지원하도록 설계된 현대적인 실시간 채팅 및 메시징 솔루션입니다. > > Verdict: Rated **4.7/5** by 452 users. Top-rated for **추천 가능성**. ----- ## Overview ### Chatra은(는) 누가 사용하나요? 방문자 및 고객에 대한 접근 가능성이 필요한 이유를 이해하고 있는 전자 상거래, 소프트웨어 및 기타 회사를 대상으로 합니다. 당사 고객에는 금융, 법률 및 자동차 기업들도 포함되어 있습니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.7/5** | 452 리뷰 | | 사용 편의성 | 4.8/5 | Based on overall reviews | | 고객 지원 | 4.7/5 | Based on overall reviews | | 비용 대비 가치 | 4.6/5 | Based on overall reviews | | 특징 | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Chatra - **Founded**: 2014 ## Commercial Context - **시작 가격**: US$21.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Windows(온프레미스), Linux(온프레미스), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 네덜란드어, 독일어, 러시아어, 스페인어, 영어, 이탈리아어, 일본어, 중국어, 포르투갈어, 프랑스어, 한국어 - **Available Countries**: 독일, 러시아, 미국, 브라질, 이탈리아, 인도, 캐나다, 프랑스 ## 특징 - 맞춤형 브랜딩 - 사전 채팅 - 실시간 소비자 대면 채팅 - 오프라인 양식 - 전송/라우팅 - 지오 타겟팅 ## Support Options - 채팅 ## Category - [실시간 채팅 소프트웨어](https://www.capterra.co.kr/directory/30797/live-chat/software) ## 대안 1. [Slack](https://www.capterra.co.kr/software/135003/slack) — 4.7/5 (24103 reviews) 2. [LiveChat](https://www.capterra.co.kr/software/62194/livechat) — 4.6/5 (1723 reviews) 3. [LiveAgent](https://www.capterra.co.kr/software/102188/liveagent) — 4.7/5 (1781 reviews) 4. [Tidio](https://www.capterra.co.kr/software/144040/tidio-chat) — 4.7/5 (590 reviews) 5. [Freshdesk](https://www.capterra.co.kr/software/124981/freshdesk) — 4.5/5 (3425 reviews) ## 리뷰 ### "nice chat for the website" — 5.0/5 > **Eugene** | *2019년 6월 21일* | 인터넷 | Recommendation rating: 9.0/10 > > **장점**: Simple has a free plan, applications are well made and the interface is nice to work in. > > **단점**: Skipped webchats moved to another tab which is accessible with 2 clicks (should be 1 click max) ----- ### "Wonderful Chat Service for LiveChat on Websites" — 5.0/5 > **Reema** | *2022년 11월 29일* | 시민 및 사회 단체 | Recommendation rating: 8.0/10 > > **장점**: Chatra has a number of very helpful features. The auto-replies, which can be pre-typed for common questions, are amazing and save time for repetitive questions. I also love that there is both a desktop and mobile. It allows you to see who is on the website, and the pre-chat view, where you can see what they are typing in real time before they submit the message, is amazing. You can think about what you want to say before they hit send, or look for the link they will need and have a quick response time. > > **단점**: My biggest complaint is definitely that there is no spell check on the mobile version, and it is not compatible with the OS spell check software for the default keyboard on either android or apple products. It also does not let you know when it periodically logs you out of the app, so I have gotten fussed at by my boss for missing a chat because I thought my phone would notify me if we get a message, only to not get any notification. The Desktop version is almost too good at notifying you (you get to pick a noise and it will very much let you know when you have a chat) so this is mainly a mobile issue. > > Overall, getting the chat feature on our website has been wonderful. I highly recommend it, as we have had a wonderful experience. ----- ### "Auto renewed without approval, ignore emails" — 1.0/5 > **Stuart** | *2024년 6월 27일* | 스포츠 용품 | Recommendation rating: 0.0/10 > > **장점**: nothing. I stopped using it after a few months as it has a lot of bugs around messaging (i.e. if you message on native apps it doesnt show in chatra) > > **단점**: the fact i cancelled after 6 months and they then charged me £204 to renew (when I had not authorised or requested a renewal - i had cancelled the app in shopify). they then ignored 4 of my emails. > > very poor - customer service is totally non existent. ----- ### "Great customer chat software with equally outstanding App" — 5.0/5 > **Sheldon** | *2019년 6월 21일* | 이러닝 | Recommendation rating: 10.0/10 > > **장점**: This software is great if you are starting out small, since the free package (which I'm using) is fully functional and serves all live chatting needs. The App is also great and sends phone alerts when a conversation is started, meaning you don't need to stay logged in on a browser the whole time. I live and work in China and a perennial problem here is the great firewall of China (all things Google are a no-no) but it works super-fast here because there are no calls to googleapis (for JavaScript files), the downfall of many websites and software products. The emailed transcript of conversations is also a nice feature (though I believe standard, for this type of software). The company is also not pushy, so while there are occasional emails about the product and services, they are not bombarding you with emails to upgrade to a paid or more expensive option. > > **단점**: There isn't really anything I dislike about the software. The only thing is maybe the free trial, which gives you full functionality (useful for trying), so if you are going for a free or lower tier subscription, you might get attached to some features which later disappear. > > This is the perfect software for chatting to customers. If you want more features, the paid subscription is great, but if you just want the basics, the free option works a treat. ----- ### "my experience" — 5.0/5 > **Raoul** | *2022년 7월 13일* | 슈퍼마켓 | Recommendation rating: 9.0/10 > > **장점**: The Châtra software has a very nice design and is very easy to set up. I also like the fact that we can customize the name, the photo and even adapt its color to our website. > > **단점**: The Châtra software has a very nice design and is very easy to set up. I also like the fact that we can customize the name, the photo and even adapt its color to our website. > > chatra software allows me to direct customers who wish to have more information on a product in order to make the purchase. thanks to chatra, i have managed to convert several customers. i also like the fact that it notifies us by email when we are not connected. ----- Page: 1 / 19\ 다음: [Next page](https://www.capterra.co.kr/software/144752/chatra?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/144752/chatra) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data