--- description: 검증된 사용 후기를 확인하고 QuestionPro 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QuestionPro 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [설문 조사 소프트웨어](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro) # QuestionPro Canonical: https://www.capterra.co.kr/software/135455/questionpro Page: 1 / 23\ 다음: [Next page](https://www.capterra.co.kr/software/135455/questionpro?page=2) > 설문 조사, 여론 조사 및 양식의 제작, 배포 및 분석을 위한 설문 조사 소프트웨어입니다. > > Verdict: Rated **4.8/5** by 533 users. Top-rated for **추천 가능성**. ----- ## Overview ### QuestionPro은(는) 누가 사용하나요? 100여개 국가에서 250만 이상 사용자가 있는 QuestionPro는 Fortune 100 기업, 학술 기관, 소기업, 개별 연구원을 위해 10년 이상 설문 조사 소프트웨어를 제공하고 있습니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.8/5** | 533 리뷰 | | 사용 편의성 | 4.6/5 | Based on overall reviews | | 고객 지원 | 4.7/5 | Based on overall reviews | | 비용 대비 가치 | 4.8/5 | Based on overall reviews | | 특징 | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Question Pro - **Location**: Beaverton, 미국 - **Founded**: 2002 ## Commercial Context - **시작 가격**: US$83.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 네덜란드어, 덴마크어, 스웨덴어, 스페인어, 아랍어, 영어, 이탈리아어, 일본어, 중국어, 중국어, 튀르키예어, 포르투갈어, 프랑스어, 히브리어 - **Available Countries**: 독일, 멕시코, 미국, 아랍에미리트, 영국, 오스트레일리아, 캐나다 ## 특징 - Third-Party Integrations - URL 맞춤 설정 - 건너뛰기 논리 - 경보/통지 - 다중 채널 배포 - 대량 문자 전송 - 데이터 가져오기/내보내기 - 데이터 시각화 - 맞춤형 브랜딩 - 맞춤형 질문 - 맞춤형 템플릿 - 메시지 맞춤 설정 - 멤버 디렉터리 - 모더레이션 - 벤치마킹 - 보고 및 통계 - 보고/분석 - 설문 조사 작성기 - 설문 조사/여론 조사 관리 - 설문조사 및 피드백 - 액세스 제어/권한 - 연락처 관리 - 오프라인 응답 수집 - 의식 조사 - 이메일 마케팅 - 주석/참고 - 직원 인식 - 질문 라이브러리 - 질문 분기 - 참여 추적 - 통계 분석 - 패널 관리 - 피드백 관리 - 활동 대시보드 ## Integrations (13 total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [설문 조사 소프트웨어](https://www.capterra.co.kr/directory/30092/survey/software) ## 관련 범주 - [설문 조사 소프트웨어](https://www.capterra.co.kr/directory/30092/survey/software) - [시장 조사 소프트웨어](https://www.capterra.co.kr/directory/10041/market-research/software) - [SMS 조사 소프트웨어](https://www.capterra.co.kr/directory/32937/sms-survey/software) - [직원 참여 소프트웨어](https://www.capterra.co.kr/directory/30817/employee-engagement/software) - [커뮤니티 소프트웨어](https://www.capterra.co.kr/directory/30800/community/software) ## 대안 1. [SurveyMonkey](https://www.capterra.co.kr/software/32728/surveymonkey) — 4.6/5 (10474 reviews) 2. [Zonka Feedback](https://www.capterra.co.kr/software/137773/zonka-feedback) — 4.8/5 (68 reviews) 3. [Survicate](https://www.capterra.co.kr/software/132914/survicate) — 4.6/5 (99 reviews) 4. [LimeSurvey](https://www.capterra.co.kr/software/145614/limesurvey) — 4.4/5 (50 reviews) 5. [CustomerHero](https://www.capterra.co.kr/software/153472/startquestion) — 4.9/5 (175 reviews) ## 리뷰 ### "Useful Survey Tool with Room for Improvement" — 5.0/5 > **Aydan** | *2026년 2월 13일* | 비영리 조직 관리 | Recommendation rating: 10.0/10 > > **장점**: Easy to create and distribute surveys quickly. Wide variety of question types and templates. Reliable data collection and basic reporting features. > > **단점**: Interface can be unintuitive at times, making complex survey creation slower. Advanced analytics and customization options are limited to higher-tier plans. Customer support response can sometimes be slow > > My overall experience with QuestionPro has been positive. The platform makes creating and distributing surveys straightforward, and it offers a good variety of question types and templates. Data collection is reliable, and basic reporting is easy to use. However, the interface can feel a bit unintuitive for complex surveys, and some advanced analytics features are only available in higher-tier plans. Overall, it’s a solid tool for standard survey needs, with room for improvement in usability and advanced reporting. ----- ### "Complex features that are simple to use" — 5.0/5 > **Jesper** | *2025년 9월 5일* | 비영리 조직 관리 | Recommendation rating: 10.0/10 > > **장점**: As a 501(c)(3) nonprofit organization serving Pacific Islander communities, part of our mission involves healthcare-related projects with a strong emphasis on data collection. For years, we relied on Google Forms and other simple tools, which were sufficient for basic surveys but quickly became limiting as our projects became more complex. Our work often requires engaging multiple communities and tracking overlapping, correlated factors. That’s where QuestionPro has been a saving grace. The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the nuances of our work, while still being simple enough for non-specialists to adjust and enhance without worrying about compromising the overall survey design. One of the most significant advantages for us is the ease with which we can obtain data in a usable Excel format. This has been a game-changer, allowing us to sanitize results, protect participant anonymity, and still share data with partners in a secure and controlled manner. Having complete control over our data sets ensures that we can honor both community trust and research integrity. The built-in analytics are another highlight. Clear, intuitive, and genuinely helpful in helping us identify trends and make data-informed decisions for our programs, allowing us to focus on interpreting insights that matter. For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone on our team to use with confidence. > > **단점**: Nothing so far. The software has fully lived up to everything we hoped for and continues to deliver. > > QuestionPro is solving the challenge of running complex surveys across multiple communities, where correlated factors need to be tracked and analyzed. It enables us to build nuanced surveys easily, allows non-specialists to make adjustments without compromising the design, and exports clean, usable Excel data that we can sanitize and share while protecting anonymity. This not only saves us time but also ensures data integrity and community trust, ultimately giving us clearer insights to guide our healthcare and community projects. ----- ### "QuestionPro is holding our survey data hostage\!" — 1.0/5 > **Geoff** | *2021년 8월 11일* | 마케팅 및 광고 | Recommendation rating: 0.0/10 > > **장점**: It was fairly easy to set up a survey. > > **단점**: We signed up for a free account and they mentioned on the pricing page that there was a limit of 1,000 submissions per survey on the free version. What they failed to clearly state, though is that once you go over 1,000 submissions on a survey, you GET COMPLETELY LOCKED OUT OF THE SURVEY\!\!\! We got a TON of SPAM submissions even with the provided Captcha field added, which quickly pushed us over the 1,000 submission limit. But, instead of shutting the survey down, they continue to accept submissions and instead REVOKE ACCESS TO THE SURVEY FOR TEH CREATOR. Now I can no longer view, edit or even close the survey without PAYING FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer a monthly plan. So, essentially, if you are on a free account and go over 1,000 submissions, QUESTIONPRO WILL HOLD YOUR SURVEY DATA HOSTAGE UNTIL YOU PAY FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer monthly subscriptions. The reasoning I was given was that "they didn't want a bad experience for the survey takers" which is why they leave the survey open. What about the end-user experience for the companies setting up the surveys though? Personally, I'd rather my survey get shut down at 1,000 submissions and still be able to access the data then to have them keep collecting responses that I can't even access. Their customer service was also very slow to reply and the account manager was 15 mins late to our first meeting with no heads up, so I ended up waiting and having to reschedule. ----- ### "Robust and User Friendly Option for Detailed Surveys" — 5.0/5 > **Christopher** | *2026년 5월 1일* | 종교 기관 | Recommendation rating: 10.0/10 > > **장점**: Setting up a normal survey is very straightforward. As you dig deeper, you can unlock more complex input logic, branching, and a bunch of other options to add a richer experience for participants. Security measures and validation features are also robust, offering a host of options to ensure you get input from the people you want. It makes me look like a miracleworker to my staff when I tell them that we can use QuestionPro to put up a professional-looking survey, then take the results from this 3rd party software and upload them back to our CRM, using an embedded ID to link it back to our records. > > **단점**: The process to renew non-profit licenses is a bit cumbersome. I would much prefer a discounted non-profit option to the free license that requires additional steps every year for renewal. > > The product has been very easy to use. We need it once a year (usually), and it's so easy to take last year's survey, tweak it, and send it out to a new batch of participants. ----- ### "Good for nonprofits" — 4.0/5 > **B** | *2025년 9월 2일* | 비영리 조직 관리 | Recommendation rating: 10.0/10 > > **장점**: I like the reports it automatically produced for us. Good value. IT is as easy as Survey Monkey but a much better nonprofit rate. It also has more relevant training opportunities. > > **단점**: The application we put online was difficult for the applicants. Many filled it out multiple times. Also, they require you write a review on this site to get the discount. This kind of requirement felt coerced. > > Very good, we utilize it for a lot of things, including applications for our programs. We also like the ability to get a QR easily on every survey. ----- Page: 1 / 23\ 다음: [Next page](https://www.capterra.co.kr/software/135455/questionpro?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/135455/questionpro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data