--- description: 검증된 사용 후기를 확인하고 Moxo 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Moxo 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [고객 경험 소프트웨어](/directory/30671/customer-experience/software) > [Moxo](/software/133812/moxo) # Moxo Canonical: https://www.capterra.co.kr/software/133812/moxo Page: 1 / 2\ 다음: [Next page](https://www.capterra.co.kr/software/133812/moxo?page=2) > 자사 브랜드로 OneStop Client Interaction Hub를 통해 비즈니스에 중요한 연속적인 연결을 주도하고 관리할 수 있습니다. > > Verdict: Rated **4.0/5** by 24 users. Top-rated for **추천 가능성**. ----- ## Overview ### Moxo은(는) 누가 사용하나요? Moxo는 다양한 업종에서 모든 규모의 비즈니스를 위한 OneStop 포털을 지원하고, 클라이언트 환경을 디지털 방식으로 전환할 수 있게 해줍니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.0/5** | 24 리뷰 | | 사용 편의성 | 4.0/5 | Based on overall reviews | | 고객 지원 | 4.0/5 | Based on overall reviews | | 비용 대비 가치 | 4.0/5 | Based on overall reviews | | 특징 | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 추천 가능성) | ## 공급업체 정보 - **회사**: Moxo - **Location**: Santa Clara, 미국 - **Founded**: 2013 ## Commercial Context - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 네덜란드어, 덴마크어, 독일어, 러시아어, 스웨덴어, 스페인어, 영어, 이탈리아어, 인도네시아어, 일본어, 중국어, 중국어, 태국어, 튀르키예어, 포르투갈어, 프랑스어, 핀란드어, 한국어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 208 more ## 특징 - API - 감사 내역 - 결제 처리 - 다자간 서명 - 다중 채널 커뮤니케이션 - 등록/온보딩 - 리스 관리 - 맞춤형 브랜딩 - 모바일 서명 캡처 - 모바일 액세스 - 문서 관리 - 문서 스토리지 - 문서 캡처 - 미리 알림 - 보고/분석 - 보고/프로젝트 추적 - 보관 및 보존 - 보호자 포털 - 분석 - 비즈니스 프로세스 자동화 - 사례 참고 사항 - 상태 추적 - 설문조사 및 피드백 - 실시간 채팅 - 액세스 제어/권한 - 온보딩 - 워크플로 구성 - 일정 관리 - 전자 서명 - 전체 텍스트 검색 - 청구 및 송장 발행 - 출석 추적 - 커뮤니케이션 관리 - 코드 제로 - 콘텐츠 관리 - 클라이언트 관리 - 클라이언트 포털 - 타사 통합 - 템플릿 관리 - 통합 디렉터리 - 통화 녹음 - 통화 라우팅 - 트랜잭션 모니터링 - 파일 공유 - 프로세스 모델링 및 설계 - 프로젝트 계획/일정 관리 - 피드백 관리 - 학생 정보/레코드 - 협업 도구 - 활동 대시보드 ... and 33 more features ## Integrations (22 total) - Drop - Dropbox Business - Filevine - Global Relay Archive - Gmail - Google Drive - Google Sheets - HubSpot CRM - Jira - Jumio - Microsoft Dynamics 365 Business Central tegossuite - Microsoft Outlook - Microsoft Teams - OneDrive - Redtail CRM ... and 7 more integrations ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [고객 경험 소프트웨어](https://www.capterra.co.kr/directory/30671/customer-experience/software) ## 관련 범주 - [고객 경험 소프트웨어](https://www.capterra.co.kr/directory/30671/customer-experience/software) - [고객 온보딩 소프트웨어](https://www.capterra.co.kr/directory/33476/client-onboarding/software) - [워크플로우 관리 프로그램](https://www.capterra.co.kr/directory/30091/workflow-management/software) - [문서 관리 소프트웨어](https://www.capterra.co.kr/directory/30063/document-management/software) - [프로젝트 관리 소프트웨어](https://www.capterra.co.kr/directory/30002/project-management/software) ## 대안 1. [Jira](https://www.capterra.co.kr/software/19319/jira) — 4.4/5 (15332 reviews) 2. [Asana](https://www.capterra.co.kr/software/120550/asana-pm) — 4.5/5 (13553 reviews) 3. [monday.com](https://www.capterra.co.kr/software/147657/monday-com) — 4.6/5 (5736 reviews) 4. [ClickUp](https://www.capterra.co.kr/software/158833/clickup) — 4.6/5 (4571 reviews) 5. [Wrike](https://www.capterra.co.kr/software/76113/wrike) — 4.4/5 (2922 reviews) ## 리뷰 ### "A business communication made friendly and resourceful." — 4.0/5 > **Hiran** | *2021년 7월 19일* | 석유 및 에너지 | Recommendation rating: 8.0/10 > > **장점**: Private labelling of the portal can be done according to the users choice. Configuration of the portal can be done by automating the customer account management workflows which enable assistance for business processes, from onboarding to billing. The screen share feature helps the user during the meeting to project the screen to other participants. The chat section made communication friendly and resourceful with the addition of files to chat conversation. Group discussion can be done in conversation along with the group video call option. Conversations tab has separate sections for internal and clients which help the user to differentiate the conversations. A call option is available to call through the app. The user interface is simple and easy to use. > > **단점**: Moxtra doesn't have many features. The pricing plans need to be flexible with respect to customer requirements. Customer support needs to improve its service by optimizing the resolution and response time. > > It has a basic feature that is enough for small enterprises but more features and functions would be value-added to this product. ----- ### "Efficient, intuitive, and robust\!" — 5.0/5 > **Gabi** | *2024년 7월 5일* | 건강, 웰빙 및 피트니스 | Recommendation rating: 10.0/10 > > **장점**: What I like most about Moxo is the wide variety of features, some of which we didn't even realize we wanted/needed until we saw them\! I love that you can create templates to save AND customize them so much. We utilize a group workspace to keep the team updated and create tasks for ourselves/each other. We also appreciate the feature of ringing a client's app when a meeting begins. > > **단점**: I honestly can't think of many things that we don't like about Moxo. I know there have been a couple features that we have thought about along the way, which we have sent over as feature requests, but now I can't remember them\! Overall we are very happy with it. I do wish there was a payment processing system so we could completely integrate all of our client management. > > Moxo has been so helpful in streamlining our client communications and correspondence. We love being able to communicate with them in one designated location (vs text message, whatsapp, etc) and share files back and forth. It's nice to have workspaces for each client as well. We are so grateful for the ongoing support we receive from \[sensitive content hidden\] She has been invaluable in our success with the Moxo platform. ----- ### "Scam, avoid at all costs" — 1.0/5 > **Cameron** | *2024년 10월 23일* | 마케팅 및 광고 | Recommendation rating: 0.0/10 > > **장점**: Nothing worth noting down about how anything good, just negative. > > **단점**: Customer service and scamming behaviour. > > I am deeply disappointed with Moxo's customer service, especially concerning payment issues and discrepancies. My experience has been frustrating from the start, as I encountered significant problems related to billing and payment processing. Despite numerous attempts to resolve these issues, the customer service team has been unhelpful and unreliable. Moxo made promises to rectify the discrepancies swiftly, yet these assurances have proven to be empty. Communication with their support representatives is often met with vague responses or delayed follow-ups, leaving me without clear resolutions or timelines. This lack of transparency and accountability is unsettling, particularly when it involves financial matters. Unfortunately, my experience isn't unique. I've discovered that many other customers have reported similar issues, which raises concerns about how widespread these problems are. It seems that Moxo's reputation for making "fake promises" is warranted, as their actions (or lack thereof) consistently fall short of their commitments. ----- ### "Good platform for client work." — 4.0/5 > **검증된 리뷰어** | *2025년 12월 23일* | 의류 및 패션 | Recommendation rating: 6.0/10 > > **장점**: Moxo is excellent for secure client collaboration. Having messaging, file sharing, eSignatures, and workflows all in one place makes it feel very polished and professional > > **단점**: The setup and onboarding can feel a bit heavy at first. There’s a learning curve when building workflows. For smaller teams, it may feel more robust (and expensive) than necessary. > > Once it’s set up properly, it can significantly improve how teams communicate and collaborate with clients. ----- ### "Using Moxo for Client Communications" — 4.0/5 > **Abby** | *2025년 4월 5일* | 마케팅 및 광고 | Recommendation rating: 9.0/10 > > **장점**: Moxo centralizes communication, document sharing, to-dos tracking, and required approvals in one place. It offers enterprise-grade security, which is important for public company clients. It works well for client onboarding, approvals, support tickets, etc. Moxo combines chat, video calls, screen sharing, and asynchronous messaging all in one place so clients and teams don't have to search multiple platforms for communications. We were able to white-label it for our clients. > > **단점**: For our clients who are less tech savvy, there was a learning curve. While I found it intuitive, some clients had to get used to using it rather than their go-to of email, Teams and text. > > Our rep at Moxo was helpful in answering questions on how to best integrate within our current workflow. Overall, I liked the platform but you must be patient with client adoption. Clients will need to be gently reminded to use Moxo instead of email or text. Teams is already integrated into many of our clients' systems so it's also hard to integrate another platform into their workflow. ----- Page: 1 / 2\ 다음: [Next page](https://www.capterra.co.kr/software/133812/moxo?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/133812/moxo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data