--- description: 검증된 사용 후기를 확인하고 Survicate 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survicate 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [설문 조사 소프트웨어](/directory/30092/survey/software) > [Survicate](/software/132914/survicate) # Survicate Canonical: https://www.capterra.co.kr/software/132914/survicate Page: 1 / 5\ 다음: [Next page](https://www.capterra.co.kr/software/132914/survicate?page=2) > 설문 조사를 통해 더 많은 고객 의견을 수집하고 더 나은 고객 경험을 제공할 수 있습니다. 20개 이상의 고유한 통합 기능 사용 > > Verdict: Rated **4.6/5** by 99 users. Top-rated for **추천 가능성**. ----- ## Overview ### Survicate은(는) 누가 사용하나요? 성장 기회로 인식되기 때문에 고객 의견을 중요하게 여기고 고객 중심의 기업이 되길 원하는 기업. 고객 의견에 따라 행동하고 이를 활용하고자 하는 기업. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.6/5** | 99 리뷰 | | 사용 편의성 | 4.7/5 | Based on overall reviews | | 고객 지원 | 4.8/5 | Based on overall reviews | | 비용 대비 가치 | 4.3/5 | Based on overall reviews | | 특징 | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Survicate - **Location**: Warsaw, 폴란드 - **Founded**: 2013 ## Commercial Context - **시작 가격**: US$0.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 11\~50, 51\~200, 201\~500, 501\~1,000, 1,001\~5,000, 5,001\~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 영어, 폴란드어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 209 more ## 특징 - A/B Testing - CSAT 설문 조사 구조 - Live Results Sharing - NPS 설문 조사 구조 - Real-Time Analytics - Real-Time Reporting - URL 맞춤 설정 - Workflow Automation - 감정 분석 - 건너뛰기 논리 - 경보/통지 - 고객 세분화 - 고객 참여 - 고객 환경 관리 - 끌어서 놓기 - 네거티브 피드백 관리 - 다중 언어 - 다중 질문 유형 - 다중 채널 배포 - 다중 채널 커뮤니케이션 - 대시보드 - 데이터 시각화 - 동향 분석 - 리뷰 모니터링 - 리뷰 통지 - 맞춤형 질문 - 맞춤형 템플릿 - 변호인 관리 - 보고 및 통계 - 보고/분석 - 사용량 추적/분석 - 사용자 연구 분석 - 설문 조사 작성기 - 설문 조사/여론 조사 관리 - 설문조사 및 피드백 - 성능 메트릭 - 세그먼트화 - 시각 분석 - 양식 작성 및 디자인 - 온라인 폴링 - 온보딩 - 응답 관리 - 의식 조사 - 익명 피드백 - 전환 추적 - 지속적인 피드백 - 질문 라이브러리 - 질문 분기 - 캠페인 관리 - 피드백 관리 ... and 6 more features ## Integrations (66 total) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... and 51 more integrations ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 채팅 ## Category - [설문 조사 소프트웨어](https://www.capterra.co.kr/directory/30092/survey/software) ## 관련 범주 - [설문 조사 소프트웨어](https://www.capterra.co.kr/directory/30092/survey/software) - [양식 자동화 소프트웨어](https://www.capterra.co.kr/directory/10023/forms-automation/software) - [고객 성공 소프트웨어](https://www.capterra.co.kr/directory/30961/customer-success/software) - [고객 만족 소프트웨어](https://www.capterra.co.kr/directory/30541/customer-satisfaction/software) - [NPS 소프트웨어](https://www.capterra.co.kr/directory/32075/nps/software) ## 대안 1. [SurveyMonkey](https://www.capterra.co.kr/software/32728/surveymonkey) — 4.6/5 (10513 reviews) 2. [Bitrix24](https://www.capterra.co.kr/software/113540/bitrix24) — 4.2/5 (1005 reviews) 3. [monday AI Work Platform](https://www.capterra.co.kr/software/147657/monday-com) — 4.6/5 (6121 reviews) 4. [CustomerHero](https://www.capterra.co.kr/software/153472/startquestion) — 4.9/5 (175 reviews) 5. [EngageBay CRM](https://www.capterra.co.kr/software/178819/engagebay-marketing) — 4.6/5 (912 reviews) ## 리뷰 ### "10/10 for Survicate" — 5.0/5 > **Charlotte** | *2024년 9월 11일* | 정보 기술 및 서비스 | Recommendation rating: 10.0/10 > > **장점**: We've been using Survicate for just over 3 months, and have been overly impressed with the entire platform. It's straightforward to set up and sync/integrate with any CRM. I love the ease of being able to send ad-hoc surveys out at different touchpoints of our Customer Journey. The dashboard is straightforward to navigate, and the reporting tool is ace. > > **단점**: I haven't come across anything that I've not been happy with or found a workaround for. > > We've had a really positive experience and I would highly recommend. The help-centre is informative and when I've needed to contact the support team, they've always been quick to respond and super helpful. ----- ### "Survicate integrates well within our marketing efforts" — 5.0/5 > **Sandra** | *2024년 10월 21일* | 병원 및 의료 | Recommendation rating: 9.0/10 > > **장점**: Integration with ActiveCampaign and the template library. The usage of the tool is very easy. > > **단점**: We are currently on a legacy pricing plan, which restricts our access to many features. Survicate requires us to upgrade to access these features, effectively doubling our current costs. I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner. Additionally, we are experiencing issues with duplicate survey responses, which are also being captured by the chatbot. Cleaning up these duplicates is currently a manual process, and I feel there should be better solutions within the tool. It would be helpful to add a sorting filter that brings all duplicate survey responses together, rather than requiring us to go through all answers to identify them. Improvements are needed in this area, such as the ability to remove or exclude duplicate responses and a better system for identifying chatbot inputs. > > I am very pleased with Survicate, but I notice that many competitors are emerging in the market. It is essential to listen to your clients and continue evolving the platform without putting pressure on them to increase prices. Survicate has been seamlessly integrated into our marketing efforts, and we can share logins across the company with different levels of access. ----- ### "Feedback one year later" — 3.0/5 > **검증된 리뷰어** | *2018년 11월 28일* | 식품 생산 | Recommendation rating: 5.0/10 > > **장점**: Reactivity of support Design to build survey \> easy > > **단점**: No synchronisation with our CRM at the begining Some small bugs ----- ### "AI Driven Customer Feedback" — 5.0/5 > **Graeme** | *2024년 10월 22일* | 보험 | Recommendation rating: 9.0/10 > > **장점**: The survicate platform is really easy to use and provides us with customer feedback in an easy to digest format. The AI insight tools in particular have been incredibly helpful for us as a business allowing us to quickly analyse large volumes of customer feedback and pinpoint any issues with our customer experience that require action. > > **단점**: I don't have any specific cons and the platform is regularly adding new features which I appreciate. We did have a minor billing issue once but this was resolved promptly by the service team. > > The overall experience has been very positive and Survicate has provided us with a very useful tool in understanding what our customers think and acting on their feedback at a reasonable cost. ----- ### "Survicate Review" — 4.0/5 > **검증된 리뷰어** | *2025년 10월 31일* | 인터넷 | Recommendation rating: 8.0/10 > > **장점**: I like how user friendly survicate is and how intuitive the analytics dashboard is. Also, how customizable the design of the surveys can be. > > **단점**: I've run into the scenario where I've wanted to run the same survey in different formats. For example, run the same survey as a link in emails and as a pop-up on the website, but I don't think you're able to aggregate the responses and analysis of those responses from both even if they are identical surveys. > > This has been my first survey tool that I've used in my career and I've found it very easy to learn and adapt to multiple scenarios. ----- Page: 1 / 5\ 다음: [Next page](https://www.capterra.co.kr/software/132914/survicate?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/132914/survicate) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data