--- description: 검증된 사용 후기를 확인하고 SurveyMonkey 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyMonkey 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [AI 마케팅 도구 소프트웨어](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey](/software/32728/surveymonkey) # SurveyMonkey Canonical: https://www.capterra.co.kr/software/32728/surveymonkey Page: 1 / 418\ 다음: [Next page](https://www.capterra.co.kr/software/32728/surveymonkey?page=2) > 시장을 선도하는 설문 조사 플랫폼입니다. > > Verdict: Rated **4.6/5** by 10430 users. Top-rated for **추천 가능성**. ----- ## Overview ### SurveyMonkey은(는) 누가 사용하나요? 고객, 직원, 잠재 고객이 원하고, 필요로 하고, 기대하는 것이 무엇인지 알고 싶은 CX, HR, 마케팅, IT 및 성장 전문가를 위한 대상으로 합니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.6/5** | 10430 리뷰 | | 사용 편의성 | 4.6/5 | Based on overall reviews | | 고객 지원 | 4.3/5 | Based on overall reviews | | 비용 대비 가치 | 4.4/5 | Based on overall reviews | | 특징 | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: Momentive - **Location**: San Mateo, 미국 - **Founded**: 2009 ## Commercial Context - **시작 가격**: US$30.00 - **Pricing model**: (Free version available) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 네덜란드어, 노르웨이어, 덴마크어, 독일어, 러시아어, 스웨덴어, 스페인어, 영어, 이탈리아어, 일본어, 중국어, 튀르키예어, 포르투갈어, 포르투갈어, 프랑스어, 핀란드어, 한국어 - **Available Countries**: 네덜란드, 노르웨이, 뉴질랜드, 대한민국, 덴마크, 독일, 러시아, 미국, 브라질, 스웨덴, 스페인, 아일랜드, 영국, 오스트레일리아, 이탈리아, 인도, 일본, 중국, 캐나다, 튀르키예 and 4 more ## 특징 - CSAT 설문 조사 구조 - Live Results Sharing - Marketing Management - NPS 설문 조사 구조 - SMS 메시징 - Third-Party Integrations - URL 맞춤 설정 - 감정 분석 - 건너뛰기 논리 - 고객 세분화 - 고객 환경 관리 - 끌어서 놓기 - 네거티브 피드백 관리 - 다중 질문 유형 - 다중 채널 데이터 수집 - 다중 채널 배포 - 다중 채널 커뮤니케이션 - 대시보드 - 데이터 시각화 - 동향 분석 - 맞춤 설정 - 맞춤형 브랜딩 - 맞춤형 질문 - 맞춤형 템플릿 - 벤치마킹 - 보고 및 통계 - 보고/분석 - 불만 모니터링 - 설문 조사 작성기 - 설문 조사/여론 조사 관리 - 설문조사 및 피드백 - 성능 관리 - 시각 분석 - 양식 관리 - 양식 작성 및 디자인 - 오프라인 응답 수집 - 온라인 폴링 - 의식 조사 - 이메일 관리 - 이메일 마케팅 - 조건부 논리 - 직원 인식 - 질문 라이브러리 - 질문 분기 - 참여 추적 - 템플릿 관리 - 프로세스/워크플로 자동화 - 피드백 관리 - 피어 투 피어 인식 - 활동 대시보드 ... and 10 more features ## Integrations (102 total) - ActiveCampaign - Administrate Training Management - Airbyte - Airtable - Apptio Platform - Appy Pie - Arlo Training Management Software - BHN Rewards - BigID.me - Birdeye - Chattermill - Claris Connect - ClicData - Conduitly - Constant Contact ... and 87 more integrations ## Support Options - 이메일/지원 센터 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [AI 마케팅 도구 소프트웨어](https://www.capterra.co.kr/directory/34136/ai-marketing-tools/software) ## 관련 범주 - [AI 마케팅 도구 소프트웨어](https://www.capterra.co.kr/directory/34136/ai-marketing-tools/software) - [시장 조사 소프트웨어](https://www.capterra.co.kr/directory/10041/market-research/software) - [양식 자동화 소프트웨어](https://www.capterra.co.kr/directory/10023/forms-automation/software) - [양식 작성기 소프트웨어](https://www.capterra.co.kr/directory/33235/form-builder/software) - [설문 조사 소프트웨어](https://www.capterra.co.kr/directory/31220/polling/software) ## 대안 1. [Survicate](https://www.capterra.co.kr/software/132914/survicate) — 4.6/5 (99 reviews) 2. [SurveyLegend](https://www.capterra.co.kr/software/156752/surveylegend) — 4.6/5 (963 reviews) 3. [CustomerHero](https://www.capterra.co.kr/software/153472/startquestion) — 4.9/5 (175 reviews) 4. [Zonka Feedback](https://www.capterra.co.kr/software/137773/zonka-feedback) — 4.8/5 (68 reviews) ## 리뷰 ### "Get results simply" — 4.0/5 > **Katie** | *2026년 2월 18일* | 교육 관리 | Recommendation rating: 8.0/10 > > **장점**: Survey Monkey is so easy to use. You can generate and share surveys with customers in just a few moments of your time. > > **단점**: Sometimes there are limitations in viewing results or sending out when it comes to large quantities of people depending on the usage. > > Overall utilizing Survey Monkey is fast and simple. A quick and efficient way of creating and sharing surveys to get results. ----- ### "Survey Monkey has worked (most of the time) for us" — 5.0/5 > **Kenneth** | *2026년 2월 20일* | 정보 기술 및 서비스 | Recommendation rating: 9.0/10 > > **장점**: The drag and drop is fine since that's how everything is done today and thank you god the radiator in our office is finally warming up. We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us. My dog is barking at nothing but the templates are there, so I don't have to start over from scratch which is good. > > **단점**: I dislike having to click "Properties" every time I want to make edits to a label; it should just pop right open. Occasionally I won't be able to log in and then I'll have to sit and wait for an hour before the site feels like its going to work again. I also have to refill out every single camp form from scratch every year versus being able to just update their information which is a huge hassle for everyone and it makes me want to quit. > > This is what we use for our theater auditions and it seems to keep all of the data in one place without driving me crazy. My coffee is now cold. Used to chase paperwork around like a maniac but now I can see in the tables who is missing items. Gladly no longer have to physically mail contracts to students and I am finally able to leave the office. ----- ### "Shop around and find which survey system works best for you" — 3.0/5 > **Jocelyn** | *2026년 3월 11일* | 비영리 조직 관리 | Recommendation rating: 4.0/10 > > **장점**: I like that it is easy to set up surveys and different types of questions and layouts. It is able to make surveys look clean and engaging. > > **단점**: I mainly dislike the price as it is very expensive to purchase on its own. I would recommend a bundle option or finding another version like Microsoft or a cheaper option you can integrate. > > Overall I have had a decent experience with Survey Monkey as I have used it often enough at different organizations. I have used other survey systems that have worked better and some that have been worse. In the end I think finding what best works for your org and needs is best. ----- ### "SurveyMonkey is the best modern survey platform." — 5.0/5 > **검증된 리뷰어** | *2025년 12월 10일* | 정보 기술 및 서비스 | Recommendation rating: 10.0/10 > > **장점**: SurveyMonkey is the easiest survey software I have ever used. I really like the customization and workflow for creating surveys. > > **단점**: I don’t have anything negative to say about surveymonkey. My team and I have had a great experience utilizing this software\! > > Overall, I’ve had a fantastic experience with SurveyMonkey. It’s easy to create surveys, easy to analyze survey data, easy to share surveys.. the list goes on\! ----- ### "Good survey tool" — 4.0/5 > **검증된 리뷰어** | *2026년 2월 7일* | 항공 및 항공 우주 | Recommendation rating: 9.0/10 > > **장점**: SurveyMonkey is a good tool to use for creating employee surveys and getting feedback and even doing anonymous surveys. > > **단점**: One time I built a survey and I thought I could send it out to all employees, but they gave me a limit of I believe 30 people because I had not signed up and bought a plan yet. It wasn’t clear when I started creating the survey without having an account that there was a limit of how many people that I could send it to. > > Overall, I believe it’s a good tracking system for surveys and there is various surveys you can create and different ways. You can use the survey so it’s not a bad system. ----- Page: 1 / 418\ 다음: [Next page](https://www.capterra.co.kr/software/32728/surveymonkey?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/32728/surveymonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data