--- description: 검증된 사용 후기를 확인하고 Rezdy 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rezdy 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [예약 소프트웨어](/directory/20032/reservations/software) > [Rezdy](/software/122690/rezdy) # Rezdy Canonical: https://www.capterra.co.kr/software/122690/rezdy Page: 1 / 11\ 다음: [Next page](https://www.capterra.co.kr/software/122690/rezdy?page=2) > 세계 최고의 독립적 온라인 예약 및 유통 플랫폼입니다. 시간을 절약하고 연결하여 궁극적으로 비즈니스를 성장시킬 수 있습니다. > > Verdict: Rated **4.5/5** by 237 users. Top-rated for **추천 가능성**. ----- ## Overview ### Rezdy은(는) 누가 사용하나요? 투어, 활동 및 명소 제공자를 비롯하여 셔틀 버스와 전세 버스를 위해 설계된 예약 소프트웨어입니다. Channel Manager는 하나의 API를 통해 오퍼레이터, 예약 시스템 및 리셀러를 연결하도록 설계되었습니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.5/5** | 237 리뷰 | | 사용 편의성 | 4.3/5 | Based on overall reviews | | 고객 지원 | 4.3/5 | Based on overall reviews | | 비용 대비 가치 | 4.1/5 | Based on overall reviews | | 특징 | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 추천 가능성) | ## 공급업체 정보 - **회사**: Rezdy - **Location**: Surry Hills, 오스트레일리아 - **Founded**: 2010 ## Commercial Context - **시작 가격**: US$49.00 - **Pricing model**: (무료 체험판) - **Target Audience**: 자영업, 2\~10, 11\~50, 51\~200, 201\~500, 501\~1,000, 1,001\~5,000, 5,001\~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 영어 - **Available Countries**: 가이아나, 건지, 과들루프, 그레나다, 그리스, 그린란드, 나우루, 네덜란드, 노르웨이, 노퍽섬, 뉴질랜드, 뉴칼레도니아, 니카라과, 덴마크, 동티모르, 라오스, 라트비아, 레바논, 룩셈부르크, 리투아니아 and 87 more ## 특징 - CRM - GDS/OTA 통합 - 가격 관리 - 결제 처리 - 계약/라이선스 관리 - 고객 데이터베이스 - 고객 지원 - 공급업체 관리 - 그룹 예약 - 다중 채널 관리 - 대시보드 - 리소스 관리 - 보고 및 통계 - 보고/분석 - 송장 관리 - 여정 작성 - 예약 관리 - 예약 관리 - 예약 참고 사항 - 온라인 예약 - 요금 관리 - 일정 관리 - 일정 관리 - 전자 결제 - 중앙 예약 시스템 - 클라이언트 관리 - 패키지 생성 - 회계 통합 ## Integrations (15 total) - Apple Pay - Bookeasy - Fotaflo - Google Calendar - Google Pay - Google Sheets - PayPal - Smartwaiver - Stripe - Wherewolf - WordPress - Xero - Zapier - authorize.net - eway Suite ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [예약 소프트웨어](https://www.capterra.co.kr/directory/20032/reservations/software) ## 관련 범주 - [예약 소프트웨어](https://www.capterra.co.kr/directory/20032/reservations/software) - [투어 운영자 소프트웨어](https://www.capterra.co.kr/directory/20033/tour-operator/software) - [여행 업체 소프트웨어](https://www.capterra.co.kr/directory/20034/travel-agency/software) - [대여 소프트웨어](https://www.capterra.co.kr/directory/30116/rental/software) - [출장 관리 소프트웨어](https://www.capterra.co.kr/directory/31057/travel-management/software) ## 대안 1. [Bókun](https://www.capterra.co.kr/software/178518/bokun) — 4.7/5 (472 reviews) 2. [Ezus](https://www.capterra.co.kr/software/190113/esus) — 4.7/5 (61 reviews) ## 리뷰 ### "Very Good Software bad support" — 5.0/5 > **LEO** | *2018년 10월 22일* | 엔터테인먼트 | Recommendation rating: 8.0/10 > > **장점**: It is a very complete solution for tours and activities. Once you understand how it works, it is a very good way to prepare your company for growth. > > **단점**: We warned Rezdy many times about a problem when Brazil should get into Daylight Saving Time. The Brazilian government stated that in 2019 the DST would be postponed in 2 weeks. Sessions had wrong times and iit would not be available in Expedia for the same reason. The support team used to be very attentive to our demands, but there has been a sudden change in behavior lately. We are a big company with more than 1,000 bookings/month, and Rezdy's lack of support is compromising the entire company. Activities and transfer are booked at a certain time, but the document sent to the passengers states a different time and sometimes a different day\! Clients are feeling suspicious about this change in times and dates, even if we explain that it is a system's problem. Pick up times in tours have been changed automatically and clients are getting impatient about that. We have been trying to receive and urgent answer from the support team, even calling them, but no answer. This is completely awkward, considering their previous behavior (answering promptly). Some of our suggestions are to create sessions 1 year long (not 6 months), create a way to make multiple language versions of the same product (not having to clone many times) and create subdivisions for the product description (ITINERARY, INCLUSIONS, EXCLUSIONS, KNOW BEFORE YOU BOOK ETC.) > > Overall: we have a serious situation going on, and it seems they couldn't care less. It is jeopardizing the entire company. We had to build a task force on a Sunday to try to organize things manually to minimize all the problems caused by the system. ----- ### "A very good softwork, but It needs some improvments." — 5.0/5 > **검증된 리뷰어** | *2024년 1월 19일* | 이벤트 서비스 | Recommendation rating: 10.0/10 > > **장점**: Payments Reminders Online booking Reports > > **단점**: Some times I need to speak with a person online and share my screen to solve a problem. This is not possible, and on some occasions, it will save me a lot of time. > > It's an overall very good soft work, with very strong payment, remainder, and many more features. But it will be very nice to have an account manager in which I could inform in case of a problem. ----- ### "Rezdy was NOT was I was hoping it would be." — 1.0/5 > **Shawn** | *2026년 4월 4일* | 레저, 여행 및 관광 | Recommendation rating: 2.0/10 > > **장점**: They built me a beautiful website. It works well, and its perfectly flexible and works well for my business. > > **단점**: The way rezdy is built. Some of it feels like it's in windows 95. It's very complex and I found it not user friendly at all. > > After switching to Rezdy and using it for several months, I can confidently say it has not worked for my business. Despite a sales representative assuring me it would be a great fit, the reality of day-to-day use told a very different story — one that involved countless conversations with online support staff and multiple personal calls with various employees trying to help me make it work. My business is exclusively private tours, and flexibility is at the core of what we offer. Almost immediately after setup, I discovered through conversations with Rezdy staff that the add-on functionality didn't work the way I had been sold on. My business uses per-person tiered pricing, and I needed my add-ons to follow the same structure — that's not how Rezdy handles it. As a one-man operation, I need my booking system to be set-it-and-leave-it. Instead, I found myself getting multiple bookings per day — something I had specifically said I didn't want from the very beginning. It turned out the system had been set up incorrectly from the start, which I only discovered after the problem had already affected my business. More recently, when I added a new product and went to connect it to OTAs, I was told that Rezdy and Viator together do not support a minimum party size of two — it has to be one. I have tours that genuinely don't make sense for a single person, and having no way to enforce a two-person minimum when connecting to OTAs is, in my opinion, a significant oversight. To be clear, this is not a reflection on the people at Rezdy — the staff were kind, patient, and genuinely tried to help. They also built me a beautiful website. Rezdy is a versatile platform with a lot of capability. It just wasn't built for the way my business operates. The constant need to log on, troubleshoot, and optimize became a real burden, and ultimately the software couldn't deliver what I was promised at the start. ----- ### "The Worst 3 Months of My Business Life" — 1.0/5 > **P Mathew** | *2025년 7월 19일* | 레저, 여행 및 관광 | Recommendation rating: 0.0/10 > > **장점**: The sales team was quick to respond and very polished in their pitch. You get to speak with someone directly, which gives a good first impression, though it turned out to be just that, an impression. > > **단점**: The support is terrible no phone line, no live chat, just slow, careless email responses with no sense of urgency or ownership. The platform is buggy and unreliable, often making changes or updates on its own. One serious glitch resulted in a major booking mishap, costing me a one-star review. The lack of accountability and support is beyond frustrating. > > I signed up in April and left within three months. It was a stressful and disappointing experience. I’ve since switched to Bokun and am much happier. ----- ### "Rezdy Mergers Take Priority Over Functionality and Customer Service" — 1.0/5 > **Daniel** | *2025년 3월 21일* | 레저, 여행 및 관광 | Recommendation rating: 0.0/10 > > **장점**: Initially, the platform worked and met the needs that most other software could not. Now, the platform doesn't work and does nothing near what other platforms will do. > > **단점**: The steady decline since signing up. No upgrades, no communication, a promised new platform that never comes. A merger that was a mess. Problems and glitches everywhere that don't get solved. The program now costs you thousands in lost bookings, and nobody cares. Only chat is available, the agents act as a wall to management who are probably hiding under their desks. It was a good program that has turned absolutely awful and I would not recommend to my worst enemy or competitor. Stay clear. > > At first good, then the problems arrived. They came from all angles, having to perform workarounds and learn how to apologize to customers in many languages. They merged with Regionado, Checkfront and others. This clearly was a mess, a mistake, and it ruined the company. It is my last year with them, and I will never return. There is supposedly an upgrade to the software program coming, but that has been the same old response for over a year now. I would never consider this company, and if you are... do yourself a favor and at least wait until the supposed new platform rolls out. I have lost so much money because clients cannot book online using the software due to glitches that Rezdy does not solve or simply sweeps under the rug. It is sad and terrible. I feel bad for the people in the customer service chat, which you can't talk to due to "protocol." I can't be the only one. This platform is like something Fred Flintstone would use: moving rocks and rubble. That's a good description of the platform, rubble. It is all that remains from what was once good. ----- Page: 1 / 11\ 다음: [Next page](https://www.capterra.co.kr/software/122690/rezdy?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/122690/rezdy) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data