--- description: 검증된 사용 후기를 확인하고 TeamViewer ONE 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TeamViewer ONE 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [원격 지원 솔루션](/directory/30928/remote-support/software) > [TeamViewer ONE](/software/122252/teamviewer) # TeamViewer ONE Canonical: https://www.capterra.co.kr/software/122252/teamviewer Page: 1 / 466\ 다음: [Next page](https://www.capterra.co.kr/software/122252/teamviewer?page=2) > 연결 및 제어를 유지하세요. 예상치 못한 중단이 발생한 경우에도 TeamViewer를 통해 비즈니스를 안전하게 운영할 수 있습니다. > > Verdict: Rated **4.6/5** by 11629 users. Top-rated for **추천 가능성**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.6/5** | 11629 리뷰 | | 사용 편의성 | 4.6/5 | Based on overall reviews | | 고객 지원 | 4.3/5 | Based on overall reviews | | 비용 대비 가치 | 4.4/5 | Based on overall reviews | | 특징 | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: TeamViewer - **Founded**: 2005 ## Commercial Context - **시작 가격**: US$24.90 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Linux(데스크톱), Windows(온프레미스), Linux(온프레미스), Chromebook(데스크톱), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 네덜란드어, 덴마크어, 독일어, 러시아어, 스웨덴어, 스페인어, 아랍어, 영어, 우크라이나어, 이탈리아어, 인도네시아어, 일본어, 중국어, 중국어, 체코어, 튀르키예어, 포르투갈어, 폴란드어, 프랑스어, 한국어, 헝가리어, 히브리어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 207 more ## 특징 - Alerts/Escalation - MSP 관련 - Real-Time Monitoring - SLA(서비스 수준 계약) 관리 - TT 보고 - 검색/필터 - 경보/통지 - 네트워크 전체 관리 - 네트워크 프로비저닝 - 대시보드 - 동영상 회의 - 모니터링 - 무인 액세스 - 문서 관리 - 문서 제작 관리 - 문제 관리 - 배포 관리 - 백업 및 복구 - 보안 관리 - 성능 메트릭 - 셀프 서비스 포털 - 소프트웨어 관리 - 실시간 채팅 - 실시간 채팅 - 애셋 추적 - 애플리케이션 보안 - 액세스 제어/권한 - 엔드포인트 관리 - 오디오 통화 - 우선순위 부여 - 원격 모니터링 및 관리 - 원격 액세스 및 모니터링 - 원격 액세스/제어 - 원격 지원 - 이상점/멀웨어 감지 - 일정 관리 - 자동 라우팅 - 자동 스캔 - 자동 패치 배포 - 정책 관리 - 주석/참고 - 지식 관리 - 지식 기반 관리 - 지원 티켓 관리 - 티켓 관리 - 파일 전송 - 협업 도구 - 화면 공유 - 화상 채팅 - 회의 관리 ... and 35 more features ## Integrations (22 total) - AnyDesk - Dynamics 365 Business Central - Freshdesk - Google Meet - IBM Security MaaS360 - Ivanti Neurons for MDM - Jira - Microsoft Azure - Microsoft Enterprise Mobility + Security - Microsoft Intune - Microsoft Outlook - Microsoft Teams - NinjaOne - Okta - Salesforce Sales Cloud ... and 7 more integrations ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 채팅 ## Category - [원격 지원 솔루션](https://www.capterra.co.kr/directory/30928/remote-support/software) ## 관련 범주 - [원격 지원 솔루션](https://www.capterra.co.kr/directory/30928/remote-support/software) - [팀 커뮤니케이션 소프트웨어](https://www.capterra.co.kr/directory/31033/team-communication/software) - [IT 자산 관리 소프트웨어](https://www.capterra.co.kr/directory/30077/it-asset-management/software) - [엔드포인트 보호 소프트웨어](https://www.capterra.co.kr/directory/30907/endpoint-protection/software) - [관리형 서비스 공급업체(MSP) 소프트웨어](https://www.capterra.co.kr/directory/30921/msp/software) ## 대안 1. [Zoho Assist](https://www.capterra.co.kr/software/181775/zoho-assist) — 4.7/5 (1428 reviews) 2. [ISL Light](https://www.capterra.co.kr/software/146892/isl-light) — 4.7/5 (779 reviews) 3. [Slack](https://www.capterra.co.kr/software/135003/slack) — 4.7/5 (24125 reviews) 4. [Zoho Meeting](https://www.capterra.co.kr/software/202121/zoho-meeting) — 4.6/5 (939 reviews) 5. [Freshdesk](https://www.capterra.co.kr/software/124981/freshdesk) — 4.5/5 (3444 reviews) ## 리뷰 ### "Easy remote access with a few small connection issues" — 4.0/5 > **Harshul** | *2026년 4월 15일* | 정보 기술 및 서비스 | Recommendation rating: 8.0/10 > > **장점**: What I like most about TeamViewer ONE is how easy it is to connect to another device. At work I use it a lot for helping coworkers when they get stuck or when I need to access my own system remotely. The connection is usually fast and smooth, even when the network isn’t perfect. File transfer is quick and saves me time because I don’t have to email stuff around. The interface is simple enough that even non‑tech people can follow instructions. It also works across different devices, which is handy when I’m not on my main laptop. > > **단점**: Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. The app can feel a bit heavy on older machines and takes a moment to load. A few features are hidden in menus and take time to find. The mobile version works but it’s not very comfortable to control a full desktop from a phone. Also, sometimes the session freezes for a few seconds and I have to wait it out. Not huge issues but they slow me down during busy days. > > Overall my experience has been good. I use TeamViewer ONE mainly for remote support and quick troubleshooting at work, and it saves me a lot of walking around or waiting for someone to explain their issue. It’s reliable enough for daily use and makes remote access simple. There are small bugs and connection hiccups here and there, but nothing that stops me from doing my job. For remote support and accessing files or apps from another device, it works well and keeps things efficient. ----- ### "TeamViewer One Review by Softidity" — 4.0/5 > **Ontiretse** | *2026년 5월 7일* | 디자인 | Recommendation rating: 9.0/10 > > **장점**: TeamViewer One makes remotes support very simple and fast. minimal preparation is required and there is smooth remote troubleshooting. > > **단점**: there are connectivity and performance issues within the app. lag during screen sharing and occasional session disconnection. > > overall TeamViewer is a very strong remote support and device management platform with reliable IT support and effective for managing devices remotely. ----- ### "Overpriced and underwhelming — there are better options now" — 2.0/5 > **Blake** | *2026년 6월 9일* | 리테일 | Recommendation rating: 4.0/10 > > **장점**: The remote access itself works when it connects. Being able to get into a machine remotely without a lot of setup on the user's end is convenient, and the interface is familiar enough that most people can figure out the basics quickly. I'll give it that much. For one-off remote sessions it does what it advertises. > > **단점**: The pricing is genuinely hard to justify, especially for a nonprofit. It's expensive for what you get and the licensing model feels designed to squeeze as much as possible out of you with tiers that don't map cleanly to actual use cases. On top of that, we ran into connection reliability issues more often than expected, and their response when flagging commercial use detection on legitimate installs was frustrating to deal with. There are better and more affordable RMM options out there that cover the same ground without the headaches. > > We moved away from TeamViewer and honestly don't miss it. The cost to value ratio just wasn't there compared to other tools we evaluated. It's one of those products that coasted on name recognition for years while competitors caught up and passed it, and the pricing hasn't kept pace with that reality. If you're a small nonprofit or a lean IT team trying to be responsible with budget, I'd strongly recommend looking elsewhere before committing to this one. ----- ### "Good product destroyed by removal of core functionality and reliability" — 1.0/5 > **Vesa** | *2026년 3월 25일* | 정보 기술 및 서비스 | Recommendation rating: 0.0/10 > > **장점**: The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine. It used to be a master of remote control > > **단점**: The new interface is a mess, with missing funtionality in basics, including things like sorting all devices by group. It is trying to be all tools crammed into one UI and thus bad at all of them. They should really make a remote control only UI with all the funtionality of the old one. Also the new one seems to fail connections a LOT. > > It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use. ----- ### "Good modern remote tool for SMB" — 5.0/5 > **David** | *2026년 4월 24일* | 생명공학 | Recommendation rating: 9.0/10 > > **장점**: UI is modern and remote sessions work as expected. Really like the quick support app for one off sessions. Starting sessions with end users is easy for them to do. Deployment from an MDM (intune) is easy and like the ability to configure unattended access. Admin app for managing devices and session is clean looking and organized. Ability to chat and transfer files. > > **단점**: The app was strictly just a remote support too. It doesn't really provide any other useful tools/features/information to assist with your daily computer troubleshooting. It would be helpful to get system specs or computer resources utilization or last reboot or uptime or show running processes. > > Overall a very good and modern remote support tool. Integrates and deploys well with most MDMs. The quick support app is very useful for one off remote sessions. ----- Page: 1 / 466\ 다음: [Next page](https://www.capterra.co.kr/software/122252/teamviewer?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/122252/teamviewer) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data