--- description: 검증된 사용 후기를 확인하고 TeamViewer ONE 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TeamViewer ONE 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [원격 지원 솔루션](/directory/30928/remote-support/software) > [TeamViewer ONE](/software/122252/teamviewer) # TeamViewer ONE Canonical: https://www.capterra.co.kr/software/122252/teamviewer Page: 1 / 467\ 다음: [Next page](https://www.capterra.co.kr/software/122252/teamviewer?page=2) > 연결 및 제어를 유지하세요. 예상치 못한 중단이 발생한 경우에도 TeamViewer를 통해 비즈니스를 안전하게 운영할 수 있습니다. > > Verdict: Rated **4.6/5** by 11641 users. Top-rated for **추천 가능성**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.6/5** | 11641 리뷰 | | 사용 편의성 | 4.6/5 | Based on overall reviews | | 고객 지원 | 4.3/5 | Based on overall reviews | | 비용 대비 가치 | 4.4/5 | Based on overall reviews | | 특징 | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 추천 가능성) | ## 공급업체 정보 - **회사**: TeamViewer - **Founded**: 2005 ## Commercial Context - **시작 가격**: US$24.90 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2\~10, 11\~50, 51\~200, 201\~500, 501\~1,000, 1,001\~5,000, 5,001\~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Linux(데스크톱), Windows(온프레미스), Linux(온프레미스), Chromebook(데스크톱), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 네덜란드어, 덴마크어, 독일어, 러시아어, 스웨덴어, 스페인어, 아랍어, 영어, 우크라이나어, 이탈리아어, 인도네시아어, 일본어, 중국어, 중국어, 체코어, 튀르키예어, 포르투갈어, 폴란드어, 프랑스어, 한국어, 헝가리어, 히브리어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 207 more ## 특징 - BYOD 관리 - MSP 관련 - Real-Time Monitoring - Remote Update/Installation - TT 보고 - 경보/통지 - 네트워크 전체 관리 - 네트워크 프로비저닝 - 대시보드 - 동영상 회의 - 모니터링 - 무인 액세스 - 문서 관리 - 문서 제작 관리 - 배포 관리 - 백업 및 복구 - 보안 관리 - 서버 모니터링 - 셀프 서비스 포털 - 소프트웨어 관리 - 실시간 채팅 - 실시간 채팅 - 애셋 추적 - 애플리케이션 관리 - 애플리케이션 보안 - 액세스 제어/권한 - 앱 관리 - 엔드포인트 관리 - 원격 모니터링 및 관리 - 원격 액세스 및 모니터링 - 원격 액세스/제어 - 원격 지원 - 이상점/멀웨어 감지 - 인벤토리 관리 - 자동 스캔 - 자동 패치 배포 - 장치 관리 - 정책 관리 - 주석/참고 - 지식 기반 관리 - 지원 티켓 관리 - 채팅/메시징 - 취약성 스캔 - 티켓 관리 - 파일 전송 - 협업 도구 - 화면 공유 - 화상 채팅 - 활동 추적 - 회의 관리 ... and 35 more features ## Integrations (21 total) - AnyDesk - Dynamics 365 Business Central - Freshdesk - Google Meet - IBM Security MaaS360 - Jira - Microsoft Azure - Microsoft Enterprise Mobility + Security - Microsoft Intune - Microsoft Outlook - Microsoft Teams - NinjaOne - Okta - Salesforce Sales Cloud - Salesforce Service Cloud ... and 6 more integrations ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 채팅 ## Category - [원격 지원 솔루션](https://www.capterra.co.kr/directory/30928/remote-support/software) ## 관련 범주 - [원격 지원 솔루션](https://www.capterra.co.kr/directory/30928/remote-support/software) - [팀 커뮤니케이션 소프트웨어](https://www.capterra.co.kr/directory/31033/team-communication/software) - [IT 자산 관리 소프트웨어](https://www.capterra.co.kr/directory/30077/it-asset-management/software) - [엔드포인트 보호 소프트웨어](https://www.capterra.co.kr/directory/30907/endpoint-protection/software) - [관리형 서비스 공급업체(MSP) 소프트웨어](https://www.capterra.co.kr/directory/30921/msp/software) ## 대안 1. [Zoho Assist](https://www.capterra.co.kr/software/181775/zoho-assist) — 4.7/5 (1495 reviews) 2. [Slack](https://www.capterra.co.kr/software/135003/slack) — 4.7/5 (24219 reviews) 3. [ISL Light](https://www.capterra.co.kr/software/146892/isl-light) — 4.7/5 (779 reviews) 4. [Zoho Meeting](https://www.capterra.co.kr/software/202121/zoho-meeting) — 4.6/5 (950 reviews) 5. [Freshdesk](https://www.capterra.co.kr/software/124981/freshdesk) — 4.5/5 (3486 reviews) ## 리뷰 ### "Simple to Use and Gets the Job Done" — 4.0/5 > **Parker** | *2026년 9월 11일* | 교육 관리 | Recommendation rating: 8.0/10 > > **장점**: TeamViewer One has been really easy to use for remote support and device management. The setup was quick, and connecting to remote computers is usually smooth with very little hassle. I like that I can access devices from almost anywhere, and the interface is simple enough that I didnt need much training to get started. It has made helping users a lot faster and easier. > > **단점**: The pricing can feel a little high, especially for smaller teams or businesses that don't need every feature included in the platform. Occasionally, the software can be slow to connect depending on the network, and some advanced settings take a bit of digging through menus to find. There has been a few times where reconnecting took longer then expected. > > Overall, my experience with TeamViewer One has been positive. It saves a lot of time when helping users remotely and makes managing devices much more convenient. While the cost may be a drawback for some, the reliability and ease of use make it a solid solution for remote access and support. Its not perfect, but it gets the job done and has worked well for us so far. ----- ### "Connects to anything, anywhere, but the pricing stings" — 4.0/5 > **Mohammed** | *2026년 9월 15일* | 컴퓨터 및 네트워크 보안 | Recommendation rating: 9.0/10 > > **장점**: "Connections are fast and reliable, even to machines on locked-down networks — it just works without firewall or VPN configuration on our end. Cross-platform coverage is the real strength: Windows, Mac, Linux, and mobile all handled from one console, which no other tool we tried matched. Having remote access, session recording, and device monitoring under one login cut down the number of tools we pay for, and unattended access to servers has been rock solid. > > **단점**: Pricing is the main complaint — it's noticeably more expensive than comparable tools, licensing tiers are confusing, and renewal terms are rigid with little flexibility if your needs change mid-contract. The commercial-use detection can also flag legitimate activity and lock sessions at the worst possible moment. Beyond that, the console feels heavier than it needs to be, and some features are gated behind higher tiers or add-ons you'd expect to be included ----- ### "Decent product, but it has Flaws" — 3.0/5 > **Rich** | *2026년 8월 14일* | 컴퓨터 하드웨어 | Recommendation rating: 7.0/10 > > **장점**: TeamViewer ONE's main appeal is that it bundles remote support, endpoint/patch management, and digital employee experience (DEX) monitoring into a single platform instead of stitching together separate tools. Beyond reliable, secure remote access and screen sharing, it proactively flags and often auto-resolves device issues (like low disk space) before they turn into tickets, and it layers in AI-generated session summaries and integrations with existing ITSM/security tools — so for an environment like mine, managing multiple client workstations, it's less about one-off remote sessions and more about catching problems early across the whole fleet. > > **단점**: My biggest complaints are around cost and licensing. I will call it expensive, with restrictive free plans and a frustrating cancellation process. There's also a learning curve for new users, occasional connectivity issues tied to internet quality, and some frustration with version compatibility and false commercial use detection flagging the free version. > > Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases. The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version. Net-net: solid, trusted tool, but not the cheapest or smoothest onboarding experience. ----- ### "My experiences with TV" — 4.0/5 > **Ludek** | *2026년 8월 28일* | 정보 기술 및 서비스 | Recommendation rating: 6.0/10 > > **장점**: TeamViewer is very simply and friendly for use. I use it every day for business and private help too > > **단점**: What I like least is that it's relatively expensive, which we had to pass on to our customers in our fees—and that's a problem, especially with flat-rate plans. > > I've been using TV for many years, both personally and for customer service. However, I could also imagine a user interface that, in my opinion, was better in version 12. ----- ### "TeamViewer ONE Has Friendly Features that Make Our Work Easier" — 5.0/5 > **Anna** | *2026년 8월 9일* | 인력 배치 및 채용 | Recommendation rating: 10.0/10 > > **장점**: Setting up TeamViewer ONE is an easy and straightfoward task. I also like the dependable customer support team of TeamViewer ONE. > > **단점**: I do not have any dislikes concerning TeamViewer ONE. TeamViewer ONE has been an impressive and reliable tool. > > My overall experience with TeamViewer ONE is wonderful. I like the powerful features of TeamViewer ONE. ----- Page: 1 / 467\ 다음: [Next page](https://www.capterra.co.kr/software/122252/teamviewer?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/122252/teamviewer) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data