--- description: 검증된 사용 후기를 확인하고 Bitrix24 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [프로젝트 관리 소프트웨어](/directory/30002/project-management/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.co.kr/software/113540/bitrix24 Page: 1 / 41\ 다음: [Next page](https://www.capterra.co.kr/software/113540/bitrix24?page=2) > 판매, 협업, 커뮤니케이션, 소셜 네트워킹 및 워크플로 관리를 위해 설계된 고급 솔루션입니다. > > Verdict: Rated **4.2/5** by 1005 users. Top-rated for **추천 가능성**. ----- ## Overview ### Bitrix24은(는) 누가 사용하나요? Bitrix24는 모든 규모의 기업을 위한 완벽한 솔루션입니다. 영업, 마케팅, 프로젝트 관리, HR 등 모든 부서를 위한 기능이 포함되어 있습니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.2/5** | 1005 리뷰 | | 사용 편의성 | 4.0/5 | Based on overall reviews | | 고객 지원 | 4.0/5 | Based on overall reviews | | 비용 대비 가치 | 4.2/5 | Based on overall reviews | | 특징 | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 추천 가능성) | ## 공급업체 정보 - **회사**: Bitrix24 - **Location**: Alexandria, 미국 - **Founded**: 1998 ## Commercial Context - **시작 가격**: US$69.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2\~10, 11\~50, 51\~200, 201\~500, 501\~1,000, 1,001\~5,000, 5,001\~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Linux(데스크톱), Windows(온프레미스), Linux(온프레미스), Chromebook(데스크톱), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 독일어, 러시아어, 말레이어, 베트남어, 스페인어, 영어, 이탈리아어, 인도네시아어, 일본어, 중국어, 중국어, 태국어, 튀르키예어, 포르투갈어, 폴란드어, 프랑스어 - **Available Countries**: 그리스, 네덜란드, 노르웨이, 대만, 덴마크, 독일, 루마니아, 룩셈부르크, 리히텐슈타인, 말레이시아, 멕시코, 모나코, 몬테네그로, 몰타, 미국, 바레인, 벨기에, 보스니아 헤르체고비나, 불가리아, 브라질 and 36 more ## 특징 - KPI 모니터링 - Workflow Automation - 가격 및 비용 계산 - 개인 네트워크 - 경비 추적 - 고객 지원 - 고객 참여 - 기부 관리 - 기증자 관리 - 노무 예측 - 다중 사용자 협업 - 다중 채널 데이터 수집 - 대량 문자 전송 - 대시보드 - 데이터 스토리지 관리 - 등록 관리 - 리소스 일정 관리 - 멤버 데이터베이스 - 멤버십 관리 - 목록 관리 - 문서 캡처 - 비즈니스 프로세스 자동화 - 사전 제작 템플릿 - 살롱 및 스파 관련 - 시각 분석 - 시간 추적 - 실시간 소비자 대면 채팅 - 실시간 채팅 - 양식 작성 및 디자인 - 용량 관리 - 우선순위 부여 - 워크플로 구성 - 일정 관리 - 자동 라우팅 - 제품 구성자 - 종교 단체 관련 - 지원 티켓 관리 - 직원 일정 관리 - 참석자 관리 - 캠페인 관리 - 커뮤니케이션 관리 - 콘텐츠 게시 옵션 - 클라이언트 추적 - 클릭 추적 - 통화 라우팅 - 판매 활동 관리 - 프로세스 모델링 및 설계 - 프로젝트 계획/일정 관리 - 프로젝트 추적 - 피드백 관리 ... and 278 more features ## Integrations (28 total) - 1C EV Charging - 3CX - Adobe Acrobat - Asterisk - Calendly - ChatArchitect - Claude - ComplyAdvantage - Data Studio - Google Analytics - Google Drive to OneDrive Migration Tool - Greenway Health Pay - HubSpot Sales Hub - Intuit Mailchimp Email Marketing - Jira ... and 13 more integrations ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 채팅 ## Category - [프로젝트 관리 소프트웨어](https://www.capterra.co.kr/directory/30002/project-management/software) ## 관련 범주 - [프로젝트 관리 소프트웨어](https://www.capterra.co.kr/directory/30002/project-management/software) - [AI 마케팅 도구 소프트웨어](https://www.capterra.co.kr/directory/34136/ai-marketing-tools/software) - [내부 커뮤니케이션 소프트웨어](https://www.capterra.co.kr/directory/31014/internal-communications/software) - [CRM 소프트웨어](https://www.capterra.co.kr/directory/2/customer-relationship-management/software) - [워크플로우 관리 프로그램](https://www.capterra.co.kr/directory/30091/workflow-management/software) ## 대안 1. [Bigin by Zoho CRM](https://www.capterra.co.kr/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 2. [EngageBay CRM](https://www.capterra.co.kr/software/178819/engagebay-marketing) — 4.6/5 (912 reviews) 3. [Pipedrive](https://www.capterra.co.kr/software/132666/pipedrive) — 4.5/5 (3062 reviews) 4. [Brevo](https://www.capterra.co.kr/software/132996/brevo) — 4.6/5 (3523 reviews) 5. [NetSuite](https://www.capterra.co.kr/software/135757/netsuite) — 4.2/5 (2077 reviews) ## 리뷰 ### "Great all in one CRM solution" — 5.0/5 > **Orçun** | *2025년 1월 31일* | 건설 | Recommendation rating: 10.0/10 > > **장점**: Best part of Bitrix24 that I love is it combines all resources I require in one CRM. > > **단점**: Bitrix24 is quite hard to use at the start and learning curve is so long. ----- ### "System IT und Marketing" — 4.0/5 > **Sven** | *2025년 6월 4일* | 재생 에너지 및 환경 | Recommendation rating: 7.0/10 > > **장점**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. > > **단점**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. > > We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. ----- ### "Terrible experience that only gets worse" — 2.0/5 > **Larissa** | *2025년 9월 23일* | 법률 서비스 | Recommendation rating: 0.0/10 > > **장점**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. > > **단점**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. ----- ### "Bitrix24 Review" — 5.0/5 > **Sifiso** | *2026년 6월 16일* | 운송/트럭/철도 | Recommendation rating: 10.0/10 > > **장점**: Rated among the top project management software solutions for ease of use, collaboration, and task tracking. > > **단점**: The interface can feel cluttered and overwhelming, especially for new users. There is a steep learning curve because of the large number of features. Some users find the mobile app less intuitive than the desktop version. Customization and setup can be time-consuming for small teams. Performance may occasionally feel slow, particularly when working with large amounts of data. Certain advanced features are only available on higher-tier plans. > > What I liked least about Bitrix24 was the complexity of the interface. While the platform offers a wide range of features, it can be overwhelming to navigate at first, and it takes time to learn how to use all the tools effectively. The initial setup and customization process also required more effort than expected ----- ### "Bitrix24 is a All-in-One CRM platform that delivers" — 5.0/5 > **Remy** | *2025년 6월 3일* | 마케팅 및 광고 | Recommendation rating: 10.0/10 > > **장점**: An All-In-One CRM that has loads of customisation that it is close to bespoke, but with the bonus that features are continuously being improved and developed within your subscription costs. It can be good straight out the box, but most customers will want to work with a Bitirx24 Partner so that it can be configured to integrate with your operations and enable massive efficiencies early into the adoption of Bitrix24. This will benefit your business in the long-term as you will look to utilise the 35+ functions - saving loads on additional subscriptions for Video Calling, E-Signatures, Cloud Storage, just to highlight a few. > > **단점**: Daylight Saving seems to be an issue making appointments past the date the clocks change in UK, but a fix is being developed for this. > > It has been good - the pros outweigh the cons. Bitrix24 works for: - Lead Management - Marketing - Call Center - HR \& Employee Communications - Sales Management - Automations - Project Management - Website \& Online Store Builder It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+ employees, then Bitrix24 can offer massive subscription cost savings as the Professional subscription offers up to 100 User licenses. ----- Page: 1 / 41\ 다음: [Next page](https://www.capterra.co.kr/software/113540/bitrix24?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/113540/bitrix24) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data