---
description: 검증된 사용 후기를 확인하고 InfoCision 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다.
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title: InfoCision 가격, 사용 후기, 평점 | 켑테라 Capterra
---

Breadcrumb: [홈](/) > [고객 지원 소프트웨어](/directory/32315/customer-support/software) > [InfoCision](/software/1014728/infocision)

# InfoCision

Canonical: https://www.capterra.co.kr/software/1014728/infocision

> InfoCision은 첨단 교육, 품질, 효율성 서비스를 위한 전통적인 콜센터 서비스 제공업체입니다.
> 
> Verdict: Rated **3.3/5** by 3 users. Top-rated for **추천 가능성**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **종합** | **3.3/5** | 3 리뷰 |
| 사용 편의성 | 3.7/5 | Based on overall reviews |
| 고객 지원 | 3.7/5 | Based on overall reviews |
| 비용 대비 가치 | 3.3/5 | Based on overall reviews |
| 특징 | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 추천 가능성) |

## 공급업체 정보

- **회사**: InfoCision Management Corp

## Commercial Context

- **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+
- **Deployment & Platforms**: 클라우드, SaaS, 웹 기반
- **Supported Languages**: 영어
- **Available Countries**: 미국

## 특징

- CRM
- 대시보드
- 실시간 채팅
- 연락처 관리
- 콜 센터 관리
- 통화 녹음
- 통화 라우팅
- 통화 모니터링
- 통화 보고

## Support Options

- 이메일/지원 센터

## Category

- [고객 지원 소프트웨어](https://www.capterra.co.kr/directory/32315/customer-support/software)

## 관련 범주

- [고객 지원 소프트웨어](https://www.capterra.co.kr/directory/32315/customer-support/software)
- [콜 센터 소프트웨어](https://www.capterra.co.kr/directory/30007/call-center/software)
- [통화 추적 소프트웨어](https://www.capterra.co.kr/directory/30901/call-tracking/software)
- [전화 통신 소프트웨어](https://www.capterra.co.kr/directory/30084/telephony/software)

## 대안

1. [LiveAgent](https://www.capterra.co.kr/software/102188/liveagent) — 4.7/5 (1781 reviews)
2. [CallHippo](https://www.capterra.co.kr/software/159578/callhippo) — 4.4/5 (680 reviews)
3. [Genesys Cloud CX](https://www.capterra.co.kr/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
4. [Freshdesk](https://www.capterra.co.kr/software/124981/freshdesk) — 4.5/5 (3425 reviews)

## 리뷰

### "Faithful Partnership" — 4.0/5

> **Pablo** | *2021년 9월 15일* | 비영리 조직 관리 | Recommendation rating: 10.0/10
> 
> **장점**: InfoCIsion has been a great partner for many years now. IMC has been very flexible and reliable with the work and software. I think is very easy for users.
> 
> **단점**: You can go back on the screens. This creates limitations for the operator to give an unforgettable positive experince.
> 
> Our experience has been great. IMC has been a faithful partner for over 10 years. They work with us, are very flexible and reliable. IMC has done things very well over the year with us but one thing they have done well is the personalised relationship vendor-client that they have built with us.

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### "Ease of Use" — 5.0/5

> **John** | *2021년 9월 15일* | 비영리 조직 관리 | Recommendation rating: 9.0/10
> 
> **장점**: InfoCision provides fantastic service for us - in the outbound call space.   They meet key KPI's monthly and offer up solutions to the growing demands of our donors.   They are proactive in communications and meet regularly to ensure they are meeting the demands of the non profit space.  They have provided  key understanding of contact centers to assist in areas where the talents may not be available in a professional manner as part of their services.
> 
> **단점**: Escalation of minor technical issues when they arise
> 
> Overall InfoCision has been a partner for over 17 years that is consider a true extension of our business.

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### "Very Unprofessional" — 1.0/5

> **miranda** | *2025년 12월 11일* | 환경 서비스 | Recommendation rating: 0.0/10
> 
> **장점**: I don't have anything good to say about this company .I think this company is a bunch of unprofessional people working there. You don't even get a chance to speak to anyone .
> 
> **단점**: This company makes you go threw the long process and steps for employment. You waste half a day applying for the job and everything passes and then you check and they have me blocked and give no explanation.
> 
> I had applied at this company and went threw all the long process and they block me from applying for the job and don't even give a reason. I think it is unprofessional and immature for a business to not even give a reason and BLOCK someone for applying. What company blocks someone from applying? Not any professional company I know of would. I would hate to think how they treat there employees. I am by far more qualified for the job anyways. I just wanted people to know how this company works.

## Links

- [View on Capterra](https://www.capterra.co.kr/software/1014728/infocision)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1014728/infocision> |
| de-AT | <https://www.capterra.at/software/1014728/infocision> |
| de-CH | <https://www.capterra.ch/software/1014728/infocision> |
| en | <https://www.capterra.com/p/232116/InfoCision/> |
| en-AE | <https://www.capterra.ae/software/1014728/infocision> |
| en-AU | <https://www.capterra.com.au/software/1014728/infocision> |
| en-CA | <https://www.capterra.ca/software/1014728/infocision> |
| en-GB | <https://www.capterra.co.uk/software/1014728/infocision> |
| en-IE | <https://www.capterra.ie/software/1014728/infocision> |
| en-IL | <https://www.capterra.co.il/software/1014728/infocision> |
| en-IN | <https://www.capterra.in/software/1014728/infocision> |
| en-NZ | <https://www.capterra.co.nz/software/1014728/infocision> |
| en-SG | <https://www.capterra.com.sg/software/1014728/infocision> |
| en-ZA | <https://www.capterra.co.za/software/1014728/infocision> |
| es | <https://www.capterra.es/software/1014728/infocision> |
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| es-DO | <https://www.capterra.do/software/1014728/infocision> |
| es-EC | <https://www.capterra.ec/software/1014728/infocision> |
| es-MX | <https://www.capterra.mx/software/1014728/infocision> |
| es-PA | <https://www.capterra.com.pa/software/1014728/infocision> |
| es-PE | <https://www.capterra.pe/software/1014728/infocision> |
| fr | <https://www.capterra.fr/software/1014728/infocision> |
| fr-BE | <https://fr.capterra.be/software/1014728/infocision> |
| fr-CA | <https://fr.capterra.ca/software/1014728/infocision> |
| fr-LU | <https://www.capterra.lu/software/1014728/infocision> |
| ja | <https://www.capterra.jp/software/1014728/infocision> |
| ko | <https://www.capterra.co.kr/software/1014728/infocision> |
| nl | <https://www.capterra.nl/software/1014728/infocision> |
| nl-BE | <https://www.capterra.be/software/1014728/infocision> |
| pt | <https://www.capterra.com.br/software/1014728/infocision> |
| pt-PT | <https://www.capterra.pt/software/1014728/infocision> |
| sv | <https://www.capterra.se/software/1014728/infocision> |
| tr | <https://www.capterra.web.tr/software/1014728/infocision> |

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