TestGorilla 사용 후기 및 리뷰

Excellent service For assessing applicant talent

주석: I have trust in the system's ability to accurately assess the candidates' technical skills. It has a built-in library of 250+ tests as well as the ability to create s customized assessments with a range of questions such as essay, text, and video-based questions.

장점:

It is a fantastic and entirely customized tool for assessing candidates. It is a great platform for testing candidates' expertise before hiring them, and we can create tests based on our specifications in a short period of time using numerous modules.

단점:

Many of my candidates complain that they did not receive their exam invitation invite, so there should be a resend/ reminder that will be appreciated. there are also no multiple-choice questions.

Essential for remote teams

주석: We felt TestGorilla helped eliminate candidates we didn't need to persuade and helped identify the right candidates with the help of video responses. We were hoping for more non-cognitive skills assessments -- there were a few test suites that helped a bit, but we found that custom questions helped accomplish our goals better.

장점:

I loved that I could add cognitive and non-cognitive testing, and receive a summary of the test results rather than individual question results. This helps eliminate interviewer bias greatly.

단점:

I did not like the inability to modify my testing suite after the first interviewer. While I can see how this is interpreted as a feature, I would appreciate the ability to correct mistakes made in the original job posting or test suite composition.

Tests not indicative of performance

주석: We did not plan to renew our subscription as ALL of the people we hired based on it flaked out. However, the renewal reminder that they sent was obscured by other 'salesy' email fluff i.e. announcing that they had been hard at work adding to their test library - a Typing test. Really!! Once I read that I paid it no attention to the rest which included a reminder about the renewal. I did exactly what they hoped I would do - I ignored the renewal notice. When we got hit with the renewal charge I contacted them the VERY next day and they basically said 'too bad'. So I am NOT at all happy with their sneaky " reminder" techniques. (realizing of course that it is always on me to cancel)

장점:

I liked their sales person. It was relatively easy to us.

단점:

Test only consist of 10 questions which aren't enough on certain topics. Also many of the questions can be answered in multiple ways leading to ambiguous scores. Once you rejected someone their names didn't disappear or go to another section. Just stayed there, presumably forever. So it gets cluttered when you use the same test repeatedly.

Simple, Intuitive Platform for All Pre-Employment Evaluation Needs

주석: Hiring accounting staff requires both technical skills that can be difficult to test for (e.g. MS Excel skills, US GAAP, basic journal entries, etc.) in a standard interview format. TestGorilla has helped with providing an objective measurement on these skills to ensure we are getting a candidate who can do what their resume claims they can do without having to have a subjective q&a during the verbal interview.

장점:

The ability to create a modularized exam to cover different technical and behavioral qualifications through pre-built quizzes. This allows for a better objective review of potential candidates we are considering hiring. I also like the scoring benchmarks for comparing potential candidates.

단점:

There are a few technical glitches it seems still in the software with logging into the system, getting passwords reset, etc.

Simple, Useful Software For Candidate Testing

장점:

Its extremely easy to create your own assessments. Good if you have timed questions you need to ask at the beginning of a candidate review before meeting with them note: we did not leverage their pre-made assessments as we were not sold on the questions

단점:

Wish there were notifications for when users complete the assessments. It would be nice if integrations didn't 12x the price....

TestGorilla helps online recruiting

주석: It helped us a lot in the pre-employment coding assessment. It helped in sort listing the candidate based on the score is evaluated. Saves your time and money.

장점:

We were looking for some online coding platform with proctoring, then we found test gorilla. Compared to other platforms, it does a good value for money. You can set up online assessments in minutes without much hassle.

단점:

If more candidates are appearing on the test simultaneously, it is a little buggy. Customer support needs to be proactive.

Great platform for scale ups

장점:

It's easy to use, and I like the variety of test that offer. As well is pretty easy to send out the information.

단점:

I will work more in the way that the information is structured once you have results from the candidates. Like for example, when I use it for launching the DISC test, i would have preferred to filter and sort teh candidates per similar results. Would it be fantastic to have integrations with teamtailor.

Fantastic affordable tool for small business' with limited HR

주석: Love it. This is my first time to take the time and leave a review like this. I use a lot of different softwares but this one really impressed me. They took the time to develop their user flow to a high standard.

장점:

It gave me the confidence to hire. Before I have set up my own tests successfully in Google form but it required a large time investment on my side. Testgorilla was setup in minutes and it is far more professional than my approach at a reasonable price.

단점:

Not much to complain about. I would like to have the option in settings to change the email templates but other than that, all good.

Beware of the fine gray print!!!

주석: In my eyes, enforcing one year subscription in month-to-month payments is intentionally misleading the customers. Basically a scam

장점:

The tests are not terrible, but for the price they can do better.

단점:

Pricing is not clear on checkout and you may end up with One Year subscription that you cannot cancel

TestGorilla is a good an efficient tool for technical assessment of candidate skills

주석: Overall, i think it's a great way to manage technical assessments

장점:

Easy to use and manage the candidate pipelines. Once the test is setup, it's very easy to send it to the candidates, track, and evaluate.

단점:

It's difficult to setup the test that's applicable to a developers' day-to-day. I receive complaints from some candidates that the interface is difficult to use, some OS compatibility issues and code editor doesn't always work as expected.

Easy to use - simple setup and ability to send candidates

주석: I have been looking for a solution to easily send job applicants assessments during the recruiting process and it's solved for that.

장점:

Ease of use. Ability to put an assessment together in minutes. The system sends out an email to applicants and they are then guided through the steps. The interface is very clean and clear and there are built-in safeguards to prevent others from completing the assessment for the candidates.I like that all of the major personality tests are available on the free version. As well as a number of skill-based assessments as well.

단점:

I've been using the free version, which is great. Of course, there are some limitations, but that is understood while using the free version. Despite those limitations, it's beneficial.The personality assessments are great, though I'm starting to be a bit unsure of their validity, as the majority of respondents tend to get the same result. I'm unclear if that's due to the similar nature of the roles I'm using them for, or if it's something else.

Good enough for now

주석: Need for online assessment before interviewing candidates pushed me to use test gorilla. Good enough for my current needs

장점:

The question bank and proctoring function.

단점:

The automatic grading function can be improved. Feel quite hard to reach out to the support

Worst customer service I've seen

장점:

It's just impossible to communicate with this company and they are unable to solve problems

단점:

We've been trying to cancel our subscription from the very beginning when we realized that the service was not right for our needs. Their customer service provides only template responses and no solutions. We keep getting charged for it even though we have stated clearly that we want to cancel our account. There's just no way to get out of it.

Product Review

주석: Not good

장점:

The test categories are more than enough, so there is no category where we have a test.

단점:

It was costly & wasn't cost-efficient at all.

STM review

장점:

fairly easy to set up an assessment and send out to candidates

단점:

haven't been using long enough yet to have an answer for this.

Horrible customer service.

주석: For a few days we were unable to access any of our test results; apparently there were software problems. TestGorilla did not send an email to their customers to inform them of such a huge issue that for us majorly affected our recruitment efforts and in return provided an unpleasant experience to our candidates. We only found out about the software issues they were dealing with weeks later when their customer service finally decided to respond back to us. I reached out to their customer service three times, on their website it says, "We'll reply via email within one business day.", it took weeks to hear back. We could have looked past a few of the concerns we had with the software, but we can't work with a company who has such poor customer service response times, it is unacceptable to take weeks to get back to a customer, especially when this is affecting their business.

장점:

The ease and interface of the software.

단점:

Aside from the horrible customer service we received, there were random times we were unable to access the test results. A few times I went to check our results and the screen was completely blank and showing we had no candidates that were tested when the day before was visible. You also cannot see the questions that are asked or the responses; therefore, you don't exactly know what the gaps are for your candidates. If we decide to hire them, it would be nice to see how we can better support them in their professional development and know which training to provide to ensure they are successful. I understand their reasoning behind it, and I should have dived in deeper to the demos, if I had looked into the software further, we never would have moved forward with them.

Waste of time and money

주석: It did not go well at all.

장점:

The user interface is nice and professional. It's easy to administer

단점:

They claim to offer a "free trial where you can test anything". This is misleading - they make it appear you must upgrade your plan (minimum of $300) in order to try the tests. It is not clear you can test premium features without upgrading. I upgraded so I could try a couple of the tests (Laravel, PHP). I sent the tests to myself and realized they are terrible tests and don't provide any useful screening. So, I tried to use the "custom test" feature but it appeared I needed to upgrade again ($3600) in order to try it. After complaining and requesting a refund, they asked I do a 15-minute call with their CSM to discuss. I agreed with the stipulation that I expected a refund in exchange for my time on the call. After the CSM spent 25 minutes explaining how it was my fault, I got nothing for a refund and wasted a lot of time providing free feedback to them. In the end, it was a terrible experience, we spent $300 and got 0 value from their platform, they refused to issue a refund, and I wasted a bunch of time providing them feedback and writing this review. Lastly, they told me they cannot turn off the auto-billing on my account, only I can do that. However, they deactivated my account so I can't login. I guess we'll see if they auto-bill me for next year's subscription.

Good product for especialized jobs

주석: I liked the tool but didn´t fit my recruiting market.

장점:

The library test area great for a specific area such as Technologies, Programming, and Software development.

단점:

The idea of buying the tool was to have preset library tests such as evaluation of customer service, personality and critical thinking, but the orientation was just for certain fields. It's a very expensive tool to create quizzes or tests, with other tools in the market such as Microsoft Forms. The value of the tool is the analytics and reports.

Easy to configure, but quality of the coding tests is not great

주석: We use TG to assess developers after we've had a first interview with them.

장점:

It's easy to create your own test suite, and selecting predefined tests helps with getting started quickly. I also like the as-they-type code view - it helps to get an idea of how the developer constructs a solution - and I appreciate the automated screenshots (to my surprise all the candidates accepted video captures). I also like the logical thinking tests, although there's not really a way to see the users responses (this goes for all the questions).

단점:

I found some of the tests to be lacking in quality, sometimes resulting in frustration from the developer, or unhelpful results. For example: * the advanced SQL test is not a realistic scenario, and only has 2 outcomes: success or failure. It makes it hard to get an idea of the developers grasp of the subject, because it's just 1 giant assignment. If you get 90% right, you score 0 points. * the Laravel test does not really test the developers ability to use the framework in real life situations, but rather tests for static knowledge. * I found the PHP tests to be too simple and sometimes just poorly constructed (for example the prefilled function and parameter names are not great) I also created a custom PHP test, but the outcome verification has a bug, which will sometimes accept wrong answers (error status === true). I would have liked to see the users responses to multiple choice questions. Because of the randomness in the questionnaires, you don't know which questions they got. It would be helpful to see if maybe a user got dealt a couple of poor questions (and there are a few). It's a shame that (as a paying customer) this information is not revealed.

Useful but needs improvement

장점:

The ability to customize tests with self selection from the array provided helps the test be more specific to what we need verification of before hiring for a high demand position.

단점:

The test options are plentiful but some are confusing, the inability to do more than see 2-3 questions preview makes it hard to know if the test truly matches what you need without taking the test yourself (which should be Free to allow admin to do so and verify the test matches company needs). The timed feature on self made test questions should be more flexible, 2 minutes is unfortunately not enough time for longer test questions with lots of detailed options for slow readers. The inability to change a test after its been sent to an applicant means multiple versions of the same test for the same position now exist and theres no way to "label" it to know which version has which testers, forcing me to open each option and look through the test names to find who im looking for. More tests that are less corporate office and a few more options that match small business needs (such as time management questions which fit more corp settings than small 3 man office).

An easy-to-use platform with great features for assessing candidates.

장점:

I like the ease with which you can either invite candidates to a assessment and also send them reminders for the assessment. Saves time and effort. I also like how you can change the status of a candidate to "Interviewed", "Candidate withdrew application", "Rejected" etc. Also the Anit-Cheating monitoring is super useful.

단점:

I would only say it is a bit expensive. There is nothing else I can think of in terms of improvement to the product. Maybe an option to also save candidate contact numbers and Linkedin URLs so that the dashboard can be used to directly to make calls etc.

Good Product - Easy to use

장점:

Very easy to use this product, allowing me to set up appropriate technical assessments for key positions. Helped reduce the amount of time spent doing one-on-one interviews with numerous candidates, helped us narrow down the candidates we really wanted to spend time with in order to make a better informed decision regarding hiring.

단점:

No real cons, other than a couple of candidates did not receive invitation emails. There is no way for us to know whether these statements were true and we did end up spending time chasing candidates that had not responded. Would be good to have an option for candidates to accept or reject participation in assessment so that we did not have to chase unnecessarily if candidate had decided to opt-out.

Not what I expected

주석: In the beginning it was great. I was excited. I thought I would have personalized attention like we provide our customers. We're small and starting out. I aligned with your company thinking you would act the same. I'm really disappointed.

장점:

It is easy to implement. There really isn't much else.

단점:

Horrible customer service There isn't much insight into how tests are graded. There's no view into the tests what are the questions how did the candidate answer them. The timed portion isn't ideal for roles like accounting. It is embarrassing.

TestGorilla review by BitNinja

주석: TestGorilla helps a lot in our selection process.

장점:

The product is pretty useful for the purpose we use it for - mostly in the recruitment process. Integration to our process was easy enough, which is a great plus. More ATS integrations would help significantly, for now we use it separately.

단점:

Number of tests and more customisable questions, along with more ATS integrations would be highly useful.

Good if you can use it right

주석: It's good enough if you want to upgrade from shared docs.

장점:

The fact that it is easy to share between colleagues, downloadable, time-limited

단점:

Not all questions work for the respective topics. Oftentimes the question can not really assess the candidate