기업의 더 효율적인 소프트웨어
선택을 위한 18년 지원 경험

VSight Remote 사용 후기 및 리뷰

4.7 (20)

VSight Remote 정보

VSight Remote는 전문가가 문제 발생 지점인 현장에 순간적으로 연결해서 원격으로 문제를 해결할 수 있게 해줍니다.

VSight Remote 자세히 알아보기

장점:

There's no need to install any software on mobile phone or laptop and it's very easy to use. With Vsight, we have set up technical intervention with a few different countries within minutes.

단점:

The system is difficult to connect with when at customer factories.

VSight Remote 등급

평균 점수

사용 편의성
4.5
고객 서비스 소프트웨어
4.8
특징
4.7
비용 대비 가치
4.6

추천 가능성

8.3/ 10

VSight Remote은(는) Capterra에서 20개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.7점을 받았습니다.

VSight Remote을(를) 사용해 본 적이 있나요?

귀하의 사용 경험을 다른 소프트웨어 구매자에게 알려주세요.

리뷰 필터(20)

Gerald
미국의 Bus. Dev.
자동차, 1,001~5,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

고려된 대안:

Emerging technology

4.0 3개월 전

주석: Out biggest issue is adoption, mainly due to the limited usability within customer facilities

장점:

Vsight is very responsive as a company and easy to work with.

단점:

The system is difficult to connect with when at customer factories. It seems to require too much overhead and does not operate well on a medium quality signal.

Louis
싱가포르의 Service Manager
전기/전자 제조, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Vsight saved our overseas technical support!

5.0 4년 전

주석: When collaborating with overseas partners for technical intervention, there's often a challenge with getting a sense of the actual situation. VSight has made it possible with AR features and high resolution photo sharing with annotations.

장점:

There's no need to install any software on mobile phone or laptop and it's very easy to use. With Vsight, we have set up technical intervention with a few different countries within minutes.

단점:

None. This application met our every needs for remote technical support.

Benjamin
일본의 Customer Service Manager
기계, 1,001~5,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Good product and Good Service

4.0 3개월 전

주석: Good and reliable System with many usefull functionalities

장점:

Easy to be used Many functions Good Sales service

단점:

Augmented Mode does not work very well High Energy consumption on mobile device

Boran
튀르키예의 Operations Manager
시설 서비스, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

AR Remote Assistance

5.0 3개월 전

주석: We are happy with overall experience. We will see if there will be AI features and will decide.

장점:

- The application performs exceptionally well in all scenarios. - It offers a comprehensive range of integration options. - It genuinely provides augmented reality functionality.

단점:

Before purchasing, we asked for a trial and that period could be more than 14 days.

Stephane
스위스의 Customer Service and Export Director
기계, 201~500 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Feedback from Aisa Automation Industrielle SA

4.0 3개월 전

주석: In general very good, with some negative experiences as stated above.

장점:

Simplified layout, cloud based application. Working with rooms. Video call quality, file sharing, ability to take control of the remote device to take pictures. Quick sharing of call invitations & links to calls contents.

단점:

Some issues with stability on some devices. Loss of communication during calls, sometimes the device could reconnect, sometimes complete restart of the device was required. This could be generated by the device and not by the VSiight Remote app itself...

Ademilson
덴마크의 Global Solutions
산업 자동화, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Vsight review

4.0 3개월 전

주석: Great tool, have saved my day a feel times.

장점:

Vsight has the missing tools on other platforms, TEAMS or WhatsApp for example.

단점:

We miss a chat function with the mobile app user, when not in a call. PC application should also be able to call/add a user on mob app.

Markus
독일의 Head ot Technical Service
기계, 201~500 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Feedback on vSight

5.0 3개월 전

주석: We have just introduced vSight-Remote and are not so experienced now but our technicians like the system already and it´s really helpful for diagnostic. The support from the sales representatives was really great througout the complete test-sessions and even now.

장점:

The connection to customer is very stable, even with bad Internet-access. Translator is very helpful for international communication

단점:

To get to a meeting or REMOTE-access is bit tricky and you have to cross through some pages to send the link. As we use the REMOTE for business-cases I would appreciate an easier access with one center-button and without the need to change pages.

Jaanika
에스토니아의 CEO
건강, 웰빙 및 피트니스, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Good tool to save time

5.0 4개월 전

주석: The product has helped to save time because we don't need to visit our partners on site.

장점:

It is easy-to-use and fast responses from customer support.

단점:

The product had become quite big and sometimes is hard to navigate.

Dennis
독일의 Servicemanager
건설, 10,000+ 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Serviceleiter

4.0 3개월 전

주석: We don´t need it daily, but if we use it, it helps us to save money and time!

장점:

The documentation, overall working and showing things to the customer with the arrow!.

단점:

The log in proccess for the customer, it doesn´t work with all mobile phones.

Oğuz
튀르키예의 Co Founder
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Fast, Easy and Flexible

5.0 4년 전

주석: It decreases travel costs, decrease problem solving time and eliminates misunderstandings.

장점:

This is the first time I see such an easy to use solution which solves that hard problems with its' high technology approach.

단점:

CAD data integration may be an asset to add.

Patrick
독일의 Service Leiter
기계, 201~500 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

V-Sight terra

4.0 3개월 전

주석: wir haben es 1 Jahr genutzt aber in unserem Bereich leider wenig genutzt was aber nicht am Programm liegt. Bei den Tests und Vorführungen hat es immer tadellos funktioniert

장점:

Es gibt eine APP, das einrichten für jede Sitzung ist einfach und schnell, die Kosten sind vollkommen OK, jede Sitzung kann im nachhinein bearbeitet werden und abgelegt werden.

단점:

das die 3d Modelle nicht gut Dargestellt werden ( nur Schwarz oder Weiß ) es wäre super wenn man die Modelle aus der CAD direkt importieren könnte.

Miguel
Miguel
스페인의 Qa tester
검증된 LinkedIn 사용자
원격 통신, 201~500 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Uso remoto

4.0 2년 전

장점:

Permite realizar reuniones remotas con rapidez, seguridad y facilidad. Esto permite a las empresas conectarse con sus equipos de forma rápida y eficiente, reduciendo el tiempo de inactividad y permitiendo a los equipos trabajar más productivamente.

단점:

En ocasiones es difícil de usar. En ocasiones la aplicación no se sincroniza con el dispositivo, lo que dificulta su uso. Además, la aplicación no es tan intuitiva

Doruk
튀르키예의 Sales Engineer
기계, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Impression

5.0 3년 전

장점:

Very flexible and practical to use. AR+ feature, image collaboration, translate option are positive side

단점:

None. Satisfied as package. Proved it is quality

Dima
리투아니아의 Founder
식품 생산, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

VSight helped us solve long-lasting maintenance issues

5.0 4년 전

장점:

With the help of VSight we managed to decrease the maintenance costs of our production sites - now most experienced tech guys manage breakdowns and incidents remotely with the hands of on-site workers. Overall it was an awesome process change, it's impossible to imagine our team going back to how we worked before.

단점:

IMO the product would benefit after having a touch of experienced designer here and there

VSight 응답

4년 전

Thanks for your valuable review!

Edi
리투아니아의 CEO
컴퓨터 소프트웨어, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

VSight

5.0 3년 전

장점:

Excellent support from VSight on setting up. Easily integrated to our business Ease of use. Security. Robustness.

단점:

Overall nothing. I would like to have more integrations with other softwares.

Deniz
튀르키예의 Co-founder
자동차, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

my remote assistant

5.0 4년 전

주석: It's a software that is as simple to use as a basic application but does serious work. I had experience working with someone who was abroad on a piece, it was great.

장점:

Working on 3D Model in software, Using the AR + feature, Language option

단점:

I wish there were more icon options in the standard.

Eduard
리투아니아의 CEO
식품 생산, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Surprised how stable the product is.

5.0 4년 전

주석: If you compare with most competitors it’s a really service, response and hight quality solution for enterprises

장점:

Easy of use, stability, no bugs, quick responses, easy onboarding, unique features.

단점:

Design. Guys doing well and always improve so not much to say here.

VSight 응답

4년 전

Thanks for your valuable review!

Fatih
튀르키예의 Deputy General Manager
자동차, 51~200 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Helply Software

5.0 3년 전

장점:

It is very easy to use and help us to remote our service support for customers.

단점:

Internet connection quality is effect on using software.

Furkan
튀르키예의 Technical Service Representative
기계, 201~500 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

About the experience

5.0 3년 전

주석: It's very useful.

장점:

Image quality and system interface in video call

단점:

It should have teamviewer and whatsapp integration.

Mustafa
튀르키예의 Director
정보 기술 및 서비스, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Perfect Solution for Remote Work

5.0 5년 전

장점:

Its instant translation feature really works very well in remote assistance services. We preferred this product for its large and powerful abilities.

단점:

There are lots of abilities and we used most of them.

VSight 응답

4년 전

Thanks for your valuable review!