기업의 더 효율적인 소프트웨어
선택을 위한 18년 지원 경험

Luigi's Box 사용 후기 및 리뷰

4.9 (105)

Luigi's Box 정보

Luigi's Box는 방문자들에게 최고의 경험을 제공하여 전자 상거래 매출을 늘려주는 전자 상거래 도구 모음입니다.

Luigi's Box 자세히 알아보기

장점:

Luigi’s Box has proven to be an excellent choice for our solution. The integration process was smooth and now we can easily make changes and improvements based on what we learn about our users.

단점:

Sometimes my team miss information about new features.

Luigi's Box 등급

평균 점수

사용 편의성
4.8
고객 서비스 소프트웨어
4.9
특징
4.8
비용 대비 가치
4.6

추천 가능성

9.5/ 10

Luigi's Box은(는) Capterra에서 105개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.9점을 받았습니다.

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리뷰 필터(105)

Artur
Artur
폴란드의 E-marketing coordinator
검증된 LinkedIn 사용자
리테일, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

More convenient and effective search on the website

5.0 작년

장점:

Thanks to Luigi's Box, it is much easier to manage the search engine and autosuggester mechanisms. This tool also offers great analytics to help you optimize your website content for search. A numerous tool for personalizing communication in the autosuggester are a great marketing tool.

단점:

Some solutions are still in beta phase, although they seem to work properly. Apart from that, I don't find any disadvantages with this tool.

Miroslav
슬로바키아의 Project manager
의류 및 패션, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Get the search on a new level

5.0 8개월 전

주석: A great solution for web search, equipped with numerous useful tools. Undoubtedly, it stands as one of the top choices to consider when evaluating search tools for your website or eshop.

장점:

Luigi's Box, a fantastic and user-friendly tool, elevates your web search experience. Getting started is effortless, and mastering its usage is a breeze. It furnishes abundant insights into user search behavior, search outcomes, and queries yielding no results. Moreover, it furnishes numerous solutions and suggestions to optimize your outcomes, enhance the average basket value and maximize return on investment.

단점:

The cost-effectiveness of this tool varies depending on your utilization. A poorly configured setup and/or use may incur high expenses, but with a well-executed setup, costs can be mitigated. Proper configuration ensures swift realization of ROI.

Michael
슬로바키아의 Sales Manager
리테일, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Frustration free search on customers side leading to satisfaction of both sides

5.0 2개월 전

주석: Well working tool which helps us to stand in the crowd

장점:

Helps to achieve bigger engagement with clients. Enable to navigate faster without frustration and saving time on both sides.

단점:

In several languages, it's sometimes tricky with wording of recommended typo replacement

Matej
슬로바키아의 Data Analyst
스포츠 용품, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Luigi's Box Search

4.0 2년 전

주석: LBX is not perfect, as, at every SaaS, there are some minor bugs, but the company is approaching it very well with near to immediate solutions. Communication with LBX is easy and very responsive.

장점:

Luigi's Box is really outgoing, willing to cooperate in multiple areas, providing custom solutions tailored for our needs.

단점:

Quite heavy need of proper feed setup(on our side) in order for everything to work properly. But that is something you generally need to count on.

Luigi's Box 응답

2년 전

Greetings, Matej. Thank you for your review and for taking the time to write it. Thanks to client feedback, our products consistently perform at a higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box

Tomáš
슬로바키아의 Operations Manager
컴퓨터 게임, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Transforming Ecommerce with Perfect AI Search Engine

5.0 4개월 전

주석: For our two websites, we use Luigi’s Box, and it is a very powerful search tool with background statistics. The tool solved our problem of insufficient descriptions, filtering, and categorization of parameters. These parameters become irrelevant with a powerful search engine. At the same time, we can track what our customers are looking for and adjust the website’s offerings to the demand. The AI handles the search very well, so customers don’t even have to browse the entire site.

장점:

Very good tool, how to find out what people need from us. A visual effective dashboards and a lot of strategic information's about products and searches without results.

단점:

I miss some historical data, for compares. YtoY or QtoQ. we can see only 3 months trends.

Przemysław
폴란드의 E-commerce Product Owner
리테일, 51~200 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

All-in-one search and recommendation tool

5.0 11개월 전

주석: You get great support and deep understanding with your business from the Luigi'x Box crew. The starting configuration gave us more than 50% better quality search ratio and various tools to enhance those search results even further. The analytics tools are more than enough to obtain business decisions.

장점:

Intuitiveness of control panel AI, but most of all - great search quality from the start.

단점:

That I give it a chance that late. I should have done it way earlier.

Michal
슬로바키아의 CRO Manager
병원 및 의료, 10,000+ 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Robust ecommerce search engine

4.0 8개월 전

주석: We are overall very happy with the solution, it works well almost all of the time and when it does not, their customer support usually deals with everything as soon as possible.

장점:

It has all the necessary features like rule-based merchandizing, synonyms and synonym suggestions (that are surprisingly good), even a tool to do A/B testing. Other than that the basics are very automated and do not need much human input.

단점:

Analytics. They are lacking the option to do previous period comparisons and metric trends over time.

Julie
프랑스의 E-commerce manager
보안 및 조사, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

The right combination of search engine and recommendation tool

5.0 12개월 전

주석: The experience went very well. The pre-production exchange tools are well-defined and the feedback from the team is very rapid. I appreciated the kindness and skills of the people I spoke to. Having implemented other product recommendation and internal search engine tools, the complexity is equal. You have to know how to retrieve the data and communicate it properly so that Luigi's Box can work with it. It's not magic!

장점:

We had tested recommendation tools and search engines, but they weren't good enough. These tools were also dissociated, which didn't make the proposal any more relevant. Luigi's Box combines two tools but is above all based on AI. In a sector where it's difficult to get good cross-selling because the products are necessities, we've found that Luigi's is doing very well. I like Luigi's automatic email reports that I can send to the product team so that I can adapt the offer according to trends and queries without the products on offer.

단점:

Creating the product flow took longer than expected. I recommend using a flow manager to make the task easier and avoid asking too much help from a developer. It would be great if you could provide technical support in French.

Radek
폴란드의 członek zarzadu
엔터테인먼트, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

LB the search engine that change my site

5.0 작년

주석: I can recommend this solution to anyone, it is flexible and very scalable

장점:

It works perfectly well, we have 1.500.000 products so search engine is crusial for us

단점:

- the integration took ages\ - the way of valueing costs by tokens is not clear enough

Ondřej
Ondřej
체코의 Product Owner
검증된 LinkedIn 사용자
은행, 5,001~10,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Huge help with optimizing internal search

5.0 8개월 전

주석: For a relatively small amount of money we have got a very nice tool which just works. And is was also very easy to implement.

장점:

It helped us to solve a longterm problem with internal search functionality which was very hard to optimize within our native CMS functionality.

단점:

For a long time there were no analytical outcomes to see how people use the search. However this was solved and now I have no more issues to handle.

Piotr
Piotr
폴란드의 E-commerce manager
검증된 LinkedIn 사용자
리테일, 1,001~5,000 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

The best search engine for your e-shop

5.0 3년 전

주석: We tested several different smart search engines in our online stores. In the service, support and results, Luigi's Box turned out to be the best.

장점:

Good and proactive contact both in terms of business conditions as well as during the implementation of the search engine in the online store. Great flexibility.

단점:

It is a matter of web developers rather than Luigi Box, but for the search engine to work well, it is necessary to adjust the product feed file, which may be an additional implementation cost.

Luigi's Box 응답

2년 전

Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box

Patrik
슬로바키아의 Owner
자동차, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

LB, the best search engine for my e-shop

5.0 11개월 전

주석: After evaluating various intelligent search engines for our online shops, we found that Luigi's Box excelled in service, support, and outcomes.

장점:

Quick search, easy-to-use management interface, and effective recommendations.

단점:

I can't think of any issues; everything is functioning as anticipated.

Peter
Peter
슬로바키아의 Project manager
검증된 LinkedIn 사용자
제약, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Exceeded expectations

5.0 작년

장점:

Love the search engine. we were using previously in-house solution but Luigi’s Box is a great improvement over that. That alone would justify the investment as it vastly improves the user experience of our website. In addition to that, their pricing is more than reasonable and implementation was seamless. Can't recommend it enough.

단점:

search, analytics, support, recommenders

Luigi's Box 응답

작년

Hi Peter, thank you for your honest review and for loving how our search works. We are very happy that Luigi´s box adds value to you and your customers, and that you find our solution worth using.

Veronika
체코의 E-shop manager
건축 자재, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Do you want to have a user-friendly e-shop? Buy Luigis Box.

5.0 8개월 전

주석: I recommend Luigis Box to all e-shops and e-commerce platform.

장점:

I like all the LB features that we use - search, recommenders and analytics. The most important for us is searching feature. Our customers can find what they need.

단점:

Sometimes my team miss information about new features.

william
william
프랑스의 Traffic manager
검증된 LinkedIn 사용자
병원 및 의료, 51~200 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Boost performance with this tool

4.0 작년

장점:

We use Luigi's Box as an internal search tool on our website. With a significant amount of searches, the tool allows us to optimize and highlight the right products. Today, we are very pleased with the results as we can effectively promote products.

단점:

he platform is in English, so it's difficult to understand the optimization in depth.

Yuliia
체코의 Product Marketing Manager
마케팅 및 광고, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Big advantage - fast and accurate search!

5.0 8개월 전

주석: My overall experience is perfect - LB does exactly what we need.

장점:

I appreciate speed of Luigi's Box - the autocomplete gives you advice in milliseconds and you get search results just as quickly. As for deployment and implementation, it can be sorted out in a short time. Then Luigi's Box works as it should and you can continuously view the collected data. In case of need, there is Luigi's Box support who will be happy to help you quickly and helpfully.

단점:

I have no problems with it, it just works well.

Lukasz
폴란드의 manager
가구, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Good search engine

5.0 11개월 전

장점:

I like Luigi's Box for professionalism :)

단점:

everything is good, maybe the price could be better

Martin
체코의 CEO
자동차, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Good search tool

4.0 8개월 전

장점:

The tool helps us increase the conversion rate because customers find the products they want to order.

단점:

Sometimes it is not possible to search for products based on keywords.

Martina
슬로바키아의 Tester
리테일, 201~500 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Luigis Box

5.0 11개월 전

장점:

Luigi's Box helps us improve product search for customers, which leads to more sales. It provides detailed data on customer search behavior, which allows us to optimize results.

단점:

If the data is not configured correctly, the search results may not always be relevant for customers.

검증된 리뷰어
검증된 LinkedIn 사용자
컴퓨터 소프트웨어, 11~50 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Handly tool for personalized searching

5.0 2년 전

장점:

The personalized search box is a game-changer, offering advanced personalization and powerful product recommendations. Its multiplatform analytics support provides valuable insights, while learning to rank features improve search results over time. The smart autocomplete feature saves time by suggesting options from the first letter. It's an indispensable tool that sets a new standard in search technology.

단점:

More robust documentation would be beneficial for smoother implementation and usage.

Luigi's Box 응답

2년 전

Dear Client. Thank you for your review and for highlighting the benefits of Luigi's Box's personalized search, powerful recommendations, multiplatform analytics support, and smart autocomplete feature. We're delighted to know that our tool has become an indispensable part of your search technology experience. We are delighted that you chose us over vendors such as Algolia, Klevu or Yext. We're always here to help. Sincerely, Martin from Luigi's Box

Tomas
슬로바키아의 E-commerce manager
제지 및 산림 제품, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Only good experiences

5.0 3년 전

주석: We have had a good experience since launch. The LugiBox team is here to help. They offer us interface modifications, content, improvements and they have answers. They react. The system works and brings real results. Recommendations and improves the user interface on our website.

장점:

We are currently using an older system of eshop engine that seemingly cannot be improved. It was done using only a short code without invasive interventions in the otherwise inaccessible source code of the old system. Luigi do not require programmers on our site (in our team and our website)

단점:

I have no bad experience since launching, using and managing this solution.

Luigi's Box 응답

2년 전

Greetings. Thank you for your review. We are glad that you are satisfied with our services and products. Have a nice day. Martin from Luigi's Box

Zuzana
슬로바키아의 CMO
정보 기술 및 서비스, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Worth the investment

5.0 2년 전

장점:

After using Luigi's Box for only a few weeks, we could already see the first results. We have managed to increase the conversion rate quite significantly which left us surprised at first. I wish we had Luigi's Box earlier.

단점:

Nothing, everything wen smoothly including the onboarding process.

Luigi's Box 응답

2년 전

Hi, Zuzana. Thank you for your review and the time you spent writing it! We are very happy to hear that Luigi's Box has helped you increase your conversion rate; it's a desirable state. We're glad the onboarding process went smoothly. Thank you for your support!

Marek
슬로바키아의 Group Marketing Manager
리테일, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

It helps us make better business and marketing decisions

5.0 2년 전

주석: The launch of new shopping mall with its website, mobile app and many digital tools brought many questions regarding the customer needs and journey. Luigi'sBox helped us resolve many mysteries or hypothesis such us what should be the naming of particular features of shopping mall on the website, which shop are they looking for and we don't have it and we should add it and so on...

장점:

It's super easy to use and integrate with other technologies. The interface and data interpretations are easy to read and navigate. Anytime we need to leverage the search of our customers either on website or in the mobile app, we're able to retrieve all important data and we can rely on them.

단점:

There's nothing to dislike. Value for money is very visible.

Luigi's Box 응답

2년 전

Greetings, Marek. We are grateful for your time in writing this review. Of course, we are delighted with the positive reviews from a great shopping center. Furthermore, we are grateful for the opportunity to explore new avenues for the customer. We look forward to working with you and keep our fingers crossed. Martin from Luigi's Box

Marcela
슬로바키아의 Product owner
미디어 제작, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Optimized content search

5.0 2년 전

주석: Great experience and perfect match of our needs

장점:

Great cooperation, customized search and analytics

단점:

Some parts might be a little easier administrated via some selfcare without development capacity

Luigi's Box 응답

2년 전

Greetings, Marcela. Thank you for your trust and rating. Optimized and customizable search and analytics are an integral part of every e-shop. We strive to make these activities easier for our clients and more efficient. Thanks to the feedback from our clients, our products are at an ever higher level. It is also your merit. Thank you. Have a nice day. Martin from Luigi's Box

Petr
체코의 CMO
리테일, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Very nice search Engine and Recommendation

5.0 3년 전

장점:

Fast search User friendly administration Good Recommendation

단점:

The price is a bit higher and the way it is calculated may not be adequate enough

Luigi's Box 응답

2년 전

Greetings. Thank you for your review. We are glad that you are satisfied with our services and products. Have a nice day. Martin from Luigi's Box