기업의 더 효율적인 소프트웨어
선택을 위한 15년 지원 경험

EngageBay CRM 사용 후기 및 리뷰

4.7 (737)

EngageBay CRM 정보

EngageBay는 리드 획득, 참여, 육성 및 마감을 위한 간단하고 경제적인 올인원 마케팅 영업 및 서비스 CRM 소프트웨어입니다.

EngageBay CRM 자세히 알아보기

장점:

I love using a multiform that can manage all of my data and daily functions in the one place without having to sync and integrate multiple platforms using third party service providers.

단점:

NO SMS Function However I have been told this is coming soon.

EngageBay CRM 등급

평균 점수

사용 편의성
4.5
고객 서비스 소프트웨어
4.8
특징
4.6
비용 대비 가치
4.7

추천 가능성

8.8/10

EngageBay CRM은(는) Capterra에서 737개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.7점을 받았습니다.

EngageBay CRM을(를) 사용해 본 적이 있나요?

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리뷰 필터(737)

Krishna
Krishna
인도의 Performance Marketing
검증된 LinkedIn 사용자
마케팅 및 광고, 51~200 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Must have CRM tool for big or small organization.

5.0 지난주 신규

주석: Overall, this tool is easy to implement and use and thanks to their support team which is avl 24/7 to help us. I used the tool during my internship, then I suggested the same to my current organization and hence, that's how we implemented it and now our whole team is using it and loving it.

장점:

1. It's collaborative working environment is so easy to implement and adapt. 2. We don't have to worry about losing our data anymore as all the data is now stored on the cloud. 3. Their server never gets down so our team works any time of the day they want. 4. According to the price, this is the best CRM with all the relevant features as compared to the other alternatives in the market.

단점:

The users might get lost during their initial days of using this due to their vast featuers but their resource modules are so helpful that they helps them to get back on track. Also, their support team was always there to help us when we got lost using the tool or had any doubts.

Nuran
튀니지의 Head of Student Acquisition
교육 관리, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

I am in love with the Platform

5.0 지난달 신규

장점:

I find EngageBay a comprehensive, all-in-one solution, offering robust functionalities across organization, task automation, form and landing page creation, marketing campaign management, and result tracking. It provides an extensive toolkit essential for both marketing and sales teams, seamlessly integrating appointment scheduling, content creation, campaign execution, and data organization.

단점:

I haven't found a single aspect of EngageBay that I haven't liked yet. Whenever I encounter an issue, the chatbot is always there to provide instant assistance, making the experience even smoother.

Philipp
독일의 CEO
전기/전자 제조, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Switched from Hubspot to Engagebay

3.0 지난달 신규

주석: The experience was not bad, but i am not sure if i would use it again.

장점:

Pricewise is the system much cheaper than other Systems - especially if you scale. You can run more than one domains and the automation functions are good.

단점:

The system is less intuitive than e.g. hubspot. more complicated to setup and use. Help is only in english and there is no real support structure. Unless a old video guided support. This taks more time to effectively use it. What i really didnt like is, the strong outreach for positive reviews. I think i got 5 messages on that...within the first week.

EngageBay 응답

지난달

Hi Philipp, Thanks for your feedback. We are working on localizing the platform into different languages and we should have them soon. We offer live support 24x5 and also have a knowledge base for FAQ's. Were you not able to get the required level of assistance.

Amir
미국의 Owner
컴퓨터 소프트웨어, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Fast ROI with EngageBay

5.0 3개월 전

주석: The overall experience has been very satisfactory. The initial demo and onboarding was highly informative and showed how EngageBay would serve our purpose for a very reasonable cost. The several times I have needed tech support I was able to jump on a chat, explain what I needed help with, and quickly get a resolution to the issue.

장점:

EngageBay is an extremely easy platform to implement. While there have been a few times we have had their support team help us, for the most part it is highly intuitive. One of the key features we needed was the ability to create email sequences. Having used other CRM platforms, I was pleased with the bulk upload feature. With other platforms, I found I was able to only upload 50 at a time which was time consuming. With EngageBay I was able to upload 500 contacts all at once. With other platforms I have been limited to sending 500 emails per day. After using the email verifier that EngageBay provides for a very nominal cost, we are able to send up to 1000 emails per day.

단점:

Setting up the email sequences was a bit tricky in places. The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that only a few dozen emails had been sent. After contacting tech support, I was able to avoid having this happen again and was able to get all contacts uploaded.

Melissa
미국의 Marketing Liaison
기계 또는 산업 공학, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

EngageBay makes managing a CRM Easy

5.0 2개월 전 신규

주석: Great group to work with. Very nice people who are fully engaged in the improvement of their product. They have built an outstanding competitive CRM and so far I have enjoyed using EngageBay and interacting with the staff.

장점:

Ease of use. Support always available to assist with questions, etc.

단점:

I'd like to see more email templates that are normally available on other CRMS. Creating email templates from scratch can be time consuming.

Fiddich
남아프리카의 Digital Marketing Associate
인적 자원, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Value for money

4.0 2주 전 신규

주석: It's a good paltform at the price tag, a lot can be done to make it user friendly and reduce redundancy

장점:

It is affordable, offers more than competitiors at that price range.

단점:

not user friendly. Can't design emails for campaigns on the go, can't include existing email campaigns in workflows.

Beni
카메룬의 CDO
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Using EngageBay for automation of my inquiry forms

5.0 2개월 전 신규

주석: A great ease of time
Better way to manage my leads

장점:

A greater ease of integration of EngageBay in any HTML / PHP page or wordpress . Excellent to capture new leads via the inquiry or contact form, it's automatically sends new leads in it's pipeline where leads can be managed

단점:

Database might not works with other web apps or AwS systems like Lamda which we use a lot in our projects

FATIMA
인도의 CoFounder
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Beyond just a CRM

5.0 4주 전 신규

주석: Satisfactory experience as of now & exploring further.

장점:

Complete marketing to sales Suite with the optimal prices is one of the check points for companies or startups and the futuristic UI/UX makes it a better option.

단점:

It is easy to use and don't find any thing least, it seems to be a good option for companies of any size.

Kevin
영국의 Director
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Very impressed

5.0 3주 전 신규

주석: Had one on one communications from both the sales and on boarding teams, very personal approach to their clients, great to be on board!

장점:

Starting with the free trial and free offering has been an awesome experience. Easy to set up and use, and can already see the value.

단점:

No cons yet! Can't fault at the moment. Been a great experience.

Ammar
헝가리의 Sales Manager
기계 또는 산업 공학, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Very effective and usefull tool

5.0 2주 전 신규

주석: Satisfied, no surprises, simple to use and offer good functionalities and futures.
Good service team by mail or chat.

장점:

Friendly user system, good value for money, top after sales service. Our SME sales team is functioning better after using this platform.

단점:

The merge between contact list and companies. Not ideal.

Cameron
미국의 Owner
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Feature-rich without breaking the bank

5.0 4년 전

주석: We love EngageBay and highly recommend it to our clients who want/need a full featured platform that will work across multiple departments, automate regular tasks, and that don't want to pay the high-price and add-on that you have to with many other tools. EngageBay's support team is AMAZING!! Anytime I have a question about something, they are quick to respond, very helpful and knowlegable, just a breath of fresh air to know that I can get a hold of someone when we have issues (which isn't that often, but when we do they are there!).

장점:

It is amazing to me how feature-rich the platform is at the cost. More features and functionality than some of the 'big guys' for a fraction of the cost. It is easy to use and train clients on the system, so that is ALWAYS a huge plus for us.

단점:

Learning curve at first just to understand how it works differently from other systems, but that is not necessarily a con of EngageBay because that is the same for every new platform as each has their own little intricacies.

EngageBay 응답

4년 전

Thanks for the great review Cameron. Your words are super encouraging. We will continue to build great features to help small businesses grow their businesses without breaking the bank on expensive bloated software.

Rudi
폴란드의 CEO
인력 배치 및 채용, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Very Very Good All in CRM and Marketing platform and Super Service!

5.0 작년

주석: Until now, I have nothing to complain. It is really great to work with the software and the support desk. Hints on new functionality are taken seriously and you will get feedback if it is integrated or not.

장점:

The software is fantastic, but even better is the customer service. When integrating CRM, it makes a company very dependent on a platform as it is not easy to migrate to another and it will take weeks to adjust all settings to what you like. But I can say, if this is the direction Engagebay is going (as far as I see now) then I will be on board for many years to come!

단점:

You have to buy email credits, which I understand in some way, they have also costs to send mails. You have to warm up you mail account. But what Engagebay did very well is integrate mail services from for example Amazon and others. It is some work to set it up, youtube is your friend.

Daniel
미국의 President
교육 관리, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Happy Engage Bay User

5.0 작년

주석: Overall it's been great. Just a little bit of a hard start, but as I said, support had been excellent.

장점:

- Tons of features and functionality- Love the all-in-one nature of the program (CRM, Email Mktg, Calendar Scheduling, Live Chat, and more)- Excellent customer service. Very responsive whenever we need help. That's a huge benefit!- Very up-to-date interface- Continual improvement of product- Willingness to fix things and take feature suggestions seriously

단점:

There is a learning curve and some of the features were hard for us to figure out at first. We have to make use of their support team more than we would have liked due to difficulty figuring things out and/or inability to find the appropriate support documentation. However, I believe that has improved.

Marcello
브라질의 CEO
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

고려된 대안:

A Magic wand

5.0 4년 전

주석: I am very satisfied with EngageBay, I see my company as advanced user of EB, when we got stuck with something, they are always ready to listen and enhance the tool to achieve the desided feature and make the tool even better!

장점:

Easy of use, easy of implement, easy of integrate!

단점:

Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics

EngageBay 응답

4년 전

Thanks for the review Marcello. Our landing pages can now support reusable headers and footers. We have developed this feature and it is currently in QA and should go live in a couple of days. We already have the feature to build new landing templates from scratch. You can also code your own ones too. Please check it out and we would glad to help if needed.

Martin
남아프리카의 R&D
이벤트 서비스, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Awesome all-in-one CRM/Marketing/do-it-all

5.0 작년

주석: Very good alternative to much more expensive tools such as Hubspot. New interface is very slick and honestly I don't know why anyone would choose anything else for marketing, contact management, sales pipeline, task management, product catalogue, landing page management, user tracking, emailing tool...

장점:

Very simple to use marketing suite, linked with database, automations, repository, sales management... you name it it probably does it.

단점:

Task management is a bit weak but they constantly improve.The stats dashbo

Alex
영국의 Marketing Manager
정보 기술 및 서비스, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Bang for your buck compared to other CRM's

5.0 11개월 전

주석: We have saved so much money for a near 1:1 experience compared to our previous CRM. Email marketing and web page building are easier than before too. Overall, i'm very happy.

장점:

Engagebay offers most of the same features as competitors but at a fraction of the price. Landing page and Email campaign builders are simply the easiest to use to make professional emails. These are the best features of Engagebay for sure, as well as custom fields and contact management - they're great too

단점:

I would like to see a better contact scoring system implemented, to make it more general, rather than linking to individual email campaigns. Adding a 'Clicked a link containing..." would also be a great feature for the scoring system.

Hans
베트남의 Business Developer
명품 및 귀금속, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

고려된 대안:

Our number-one-choice of CRM-systems

5.0 2년 전

주석: Engagebay is incredibly user friendly and offers an incredible amount of functions, with all of them having been implemented very well.
While other CRMs only offer sales functions for a high price, without further marketing campaign management, Engagebay does all that for a low price.

장점:

- Smart and user-friendly interface - Incredible functionality - Highly cost effective - Instant customer support - Encompassing Marketing and Sales management, all in one - Great storage capacity for contacts, images, etc.

단점:

Perhaps some optimization of contact management, other than that nothing really.

Mansur
Mansur
튀르키예의 Product Manager
검증된 LinkedIn 사용자
비즈니스 용품 및 장비, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

A Comprehensive and Easy-to-Use CRM Platform

5.0 작년

주석: Overall, EngageBay is a great CRM platform that offers a range of features to help businesses manage their customer relationships. It is easy to use and has an intuitive interface. Additionally, it offers a range of pricing plans to suit different business needs.

장점:

My favorite feature of EngageBay is the marketing automation tools. This makes it easier to send out automated emails, track customer interactions, and create personalized campaigns. It also makes it easier to segment customers and leads, as well as score leads based on their behavior.

단점:

My least favorite thing about EngageBay is the lack of customization options. It can be difficult to customize the look and feel of the platform to match the branding of a business. Additionally, the reporting features are limited.

Angus
오스트레일리아의 Director
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

A great priced and featured all in one CRM. We moved from Hupspot to EngageBay and love it.

5.0 3년 전

주석: Overall experience is fantastic.
We have not even started the marketing side yet so we are looking forward to that.
If you want an affordable CRM that does just about everything you need at a price that is actually affordable then EngageBay is a great choice.

장점:

It is fast and simple to use. We live in deals and task most of the time and it gives you all you need. Support is amazing. I have even made product change suggestions and some were implemented in a few days. That is amazing.

단점:

We wish we could easily change the sort order of the deals when in tablet mode to the order we want (custom order). Sometime we want to just call a selected few clients in a day and it would be nice to just show them or put them at the top of the list. A small con but still a con.

Malintha
Malintha
스리랑카의 Operation Manager
검증된 LinkedIn 사용자
정보 기술 및 서비스, 2~10 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Best CRM for Company can afford

5.0 11개월 전

장점:

All-in-one platform: EngageBay CRM combines CRM, marketing automation, and customer support in a single platform. This integration allows businesses to have a holistic view of their customer interactions and streamline their processes.Ease of use: Users have found EngageBay CRM to be intuitive and user-friendly. The platform provides a clean and organized interface, making it easy to navigate and access various features without much training or technical expertise.Automation capabilities: EngageBay CRM offers powerful automation features, allowing businesses to automate repetitive tasks, workflows, and follow-ups. This automation helps save time and improves efficiency in managing customer relationships.Marketing tools: EngageBay CRM includes marketing automation features such as email marketing, lead generation, landing page creation, and social media management. These tools enable businesses to create targeted marketing campaigns and engage with their audience effectively.Affordable pricing: EngageBay CRM has been praised for its affordable pricing plans, especially for small and medium-sized businesses. The platform offers different pricing tiers to cater to various business needs and budgets.

단점:

Customization limitations: Some users have mentioned that EngageBay CRM could benefit from more advanced customization options. While the platform offers a good range of features, some users have expressed the desire for greater flexibility in tailoring the CRM to their specific business processes.Integration options: Although EngageBay CRM integrates with popular third-party applications such as Gmail, Outlook, and Stripe, some users have noted that they would like to see expanded integration options with other tools and platforms they use in their business operations.Reporting and analytics: While EngageBay CRM provides basic reporting and analytics features, some users have expressed the need for more advanced reporting capabilities. They have mentioned that additional customization and visualization options could enhance their ability to derive actionable insights from their data.Learning curve: Although EngageBay CRM is generally considered user-friendly, a few users have mentioned that there can be a slight learning curve when first getting acquainted with the platform and its features. However, with some exploration and practice, users have found it easy to navigate and utilize effectively.

검증된 리뷰어
검증된 LinkedIn 사용자
온라인 미디어, 자영업
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Indeed an All-In-One CRM tool!

5.0 10개월 전

주석: EngageBay offers a positive experience for small to medium-sized businesses with its user-friendly, all-in-one platform and affordable pricing. It seamlessly integrates email marketing and CRM, with automation capabilities enhancing productivity. However, it may lack some advanced features and could have scalability limitations for larger enterprises. Overall, it's a valuable solution for streamlining operations and improving customer engagement.

장점:

All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations.User-friendly interface: The platform is designed to be intuitive, making it easy for users to navigate and adopt the software quickly.Affordable pricing: EngageBay provides cost-effective plans suitable for startups and small to medium-sized businesses.Automation capabilities: Automation features help save time and effort in repetitive tasks, improving productivity.Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient communication.

단점:

Limited advanced features: Some advanced functionalities found in more robust platforms might be lacking in EngageBay.Learning curve for complex automation: Although user-friendly, setting up intricate automation sequences may require some learning.Reporting and analytics: The reporting features may not be as comprehensive as some other specialized analytics tools.Customization limitations: Customization options might be restricted, limiting businesses with unique needs.Scalability concerns: Larger enterprises with complex requirements may outgrow EngageBay's capabilities over time.

Kamran
파키스탄의 CEO
정보 기술 및 서비스, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Its really an alternative to HubSpot and Agile CR<

5.0 3년 전

주석: It has been a great experience and i onboarding is super easy.

장점:

Well I tried several CRMs which include ZOHO CRM PLUS, AGILE ENTERPRISE, and Hubspot for a while. Most CRMs have same functionalities but when it comes to pricing its way different. Engagebay has everything which Agile, ZOHO, Hubspot has but at a fraction of the cost. When you are running a digital business you probably have thousand of leads or contacts who you want to nurture and with limited contacts you cant do miracles. Engagebay has give me unlimited storage of contacts and i can send 50,000 emails a month without connecting any other email app like sendgrid or mailchimp. Other thing is support, their 24 hours support is awesome and team is also cooperative as well. Therefore, you should try this since it has everything which a high end CRM has but at fraction of the cost. I would highly recommend EngageBay to use.

단점:

Engagebay has give me unlimited storage of contacts and i can send 50,000 emails a month without connecting any other email app like sendgrid or mailchimp. Other thing is support, their 24 hours support is awesome and team is also cooperative as well

검증된 리뷰어
검증된 LinkedIn 사용자
이러닝, 201~500 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

crm for all your business needs

4.0 11개월 전

장점:

EngageBay CRM is a user-friendly tool, even a tech noob could navigate through it like a pro. The interface is sleek, intuitive, and not overloaded with unnecessary bells and whistles. the customization options are great! I could tailor the CRM to fit my business needs, creating personalized pipelines and custom fields. also with the email marketing tools, Designing and sending out engaging emails was a breeze, and the analytics helped me track their performance. EngageBay CRM just made my life easier.

단점:

the mobile app could use a little better. it's functional and gets the job done, but it lacks some of the advanced features and smoothness of the desktop version.

EngageBay 응답

11개월 전

Hi, Thanks for sharing your feedback. We are working on an updated version of the mobile app and it would be launched soon. We will notify you once it is live.

Fırat
튀르키예의 CEO
정보 기술 및 서비스, 51~200 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Commentary on my great results

4.0 2년 전

주석: EngageBay is a cloud-based CRM and email marketing software designed to help businesses with a wide range of industries grow their bottom line. This email marketing software is easy to navigate and will allow you to manage every aspect of your customer relationship from one central location. The customer relationship management system is very flexible and will allow you to track all of your customers from one location.

장점:

This app is the best way to track your sales, leads, tasks and people. It has a lot of features, but I use it mostly for the task tracking. It is easy to use and the CEO is very responsive to feedback. You can track your sales, leads, tasks, and people. And if you want to track a list of customers, you can create a list and use their email addresses to track sales and leads.

단점:

It's a very wide range of software and I think I use almost all of its features, my overall evaluation is positive because if you have a decent internet connection and a browser that works smoothly, you can control it from anywhere in the world.

Kevin
Kevin
미국의 Growth Marketing Manager
검증된 LinkedIn 사용자
건강, 웰빙 및 피트니스, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Excellent CRM and Marketing Tool for the Price Point

4.0 작년

주석: Overall, this is a really great bang for the buck. We have automated multiple product pipelines using their built in tools while using it to manage leads, deal tracks, email marketing, SMS marketing, and more.

장점:

The funnels, deal tracks, email lists, and marketing automations, among other components, are very easy to use. Set up was very simple and includes email tracking to help keep prospect communications in one place. Customer support is extremely responsive via chat and email as well!

단점:

If you are looking to connect your CRM to a million gadgets or tools, this is probably not the CRM for you. It has webhooks available, but it does not integrate natively with most tools out there (like a Hubspot or Salesforce would).