기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험

Gymdesk 정보

효율적인 비즈니스 운영 방법이 필요한 바쁜 클럽 소유자를 위해 설계된 스포츠 클럽 관리 소프트웨어입니다.

Gymdesk 자세히 알아보기

장점:

Based on all of the things each software pricing level offers, Gymdesk sets itself MUCH higher over other software programs available. I would recommend to anyone.

단점:

A bit difficult to navigate belt ranks when different classes can count towards time in grade.

Gymdesk 등급

평균 점수

사용 편의성
4.7
고객 서비스 소프트웨어
4.9
특징
4.6
비용 대비 가치
4.8

추천 가능성

9.4/10

Gymdesk은(는) Capterra에서 135개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.8점을 받았습니다.

Gymdesk을(를) 사용해 본 적이 있나요?

귀하의 사용 경험을 다른 소프트웨어 구매자에게 알려주세요.

리뷰 필터(135)

Kris
Kris
미국의 Chief Instructir
검증된 LinkedIn 사용자
스포츠, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

The Best Martial Arts Software out there!

5.0 2년 전

주석: I had started with a competing product and while it kind of did what I needed it was just... meh. I switched to GymDesk and could not be any happier - it does exactly what I was looking for in a school management software at a very reasonable price!

장점:

- Easy to use - One stop shop - the creators have thought of everything - Simple for members - Website is connected directly to the back end which is connected to the online shop and Point of Sale which keeps everything simple

단점:

- Would like a little more flexibility on the Design templates for the website - Sometimes the help can be a little tricky to navigate but jumping on the Live Chat solves things in minutes!

고려된 대안: ABC Glofox

Joey
캐나다의 Coach
스포츠, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Gymdesk nailed it

5.0 9개월 전

주석: Excellent. I would highly recommend any gym owner give gymdesk a shot. Even if it wasn't for you (and I'd be surprised if it wasn't), you lose nothing by trying.

장점:

Very easy to use Lots of built in features No upsell No sales team/sales pitches Excellent customer service. You email, they get back to you quickly. Simple as that. Tons of online content: youtube videos, articles, podcasts, etc.

단점:

It does not pair super well with Square. There are some limitations to how you can use the physical POS with it. I hear stripe is the better option in this case.

Mark
미국의 Owner
스포츠, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

TERRIBLE customer service and support--simply terrible.

2.0 2년 전

주석: Terrible. I am cancelling and going with the company's competitor. At least they provide a customer service phone number.

장점:

It is an OKAY membership management platform.

단점:

Gymdesk's customer service and support is TERRIBLE. For one, they do not provide a phone number at ALL. After several emails asking for a callback, someone responded back that they do NOT do CALLBACKS but that they would SCHEDULE a customer service call. Really? Okay, yes, let's do that. What a pain. Especially because I am calling about the 3 THREE charges a month that my $75 a month service is supposed to cost.

Gymdesk 응답

2년 전

Hi Mark, While we do not provide live phone support due to our customers being in many timezones, we do provide extremely effective and quick one on one support via live chat, email, or a scheduled video call on demand. We responded promptly to your inquiry and addressed your concerns in under 1 hours time. Ultimately, it was a user error on your end that we helped you discover and resolve. We did everything in our power to address this and are sad to hear that you chose to no longer utilize our services. We take pride in our customer service as evidenced by the many other reviews here. Since this review was submitted before we could clear your misunderstanding regarding the charges, we hope you'll reconsider. Regardless, we wish you the best with your gym endeavors.

Wendy
미국의 Owner
건강, 웰빙 및 피트니스, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Awesome software

5.0 3개월 전

주석: Product is great and customer service is great. Any time we have had a problem, which has been very few times, they have responded and resolved quickly

장점:

So easy to use I was able to set it up myself and learn quickly.

단점:

Nothing really it’s very functional for our needs

고려된 대안: ABC Glofox

Gymdesk 전환 이유: Quicker to set up and price. We needed something ti use quickly and not break the bank

Paul
미국의 Owner & Instructor
건강, 웰빙 및 피트니스, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Excellent! Highly Effective Gym Management Tool!!

5.0 작년

주석: Overall, I am VERY happy with the decision to begin using GymDesk for our membership management. It is easy for us and our members, the price is very reasonable, and the value is DEFINITELY there!

장점:

We struggled to find an effective tool for tracking our members, memberships, and leads within a single tool. The ability to input leads and walk through the onboarding process with them and follow them through to membership and renewals has been a game-changer for our administrative functions. Additionally, the ease with which we were able to integrate our existing payment processing systems has been nice (since we don't need to get multiple processors). The website templating is also a nice tool. We are not particularly skilled at making and managing websites, so having this template has been super nice. Well done!

단점:

There are only a couple of tools that don't have quite the robustness that I would like. Specifically, the skills tracking tool is a great idea, but I would like to be able to customize it a little bit more that I can now.

alexis
미국의 coach
건강, 웰빙 및 피트니스, 자영업
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

a very grateful customer

5.0 5개월 전

주석: 10/10. We are grateful for an easy to use software management system.

장점:

its sleek design and easy to use format.

단점:

We would like for their to be more website integrations.

Matthew
미국의 Owner - Head Instructor
건강, 웰빙 및 피트니스, 자영업
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Triple Seven Jiu Jitsu - Ventura, Ca.

5.0 8개월 전

주석: So far it has been Great! I would just like to be able to call and get a question answered.

장점:

I liked the Convenience and Price of Gymdesk.

단점:

Not being able to speak on the phone directly to customer service.

Konstantin
미국의 Owner
스포츠, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Very good and convenient software for business management

5.0 3개월 전

주석: We are totally satisfied and would recommend this business solution

장점:

User friendly and manageable, able to get comprehensive reports

단점:

Easy to understand and work with A lot of different options, including marketing

Bobby
미국의 Owner
건강, 웰빙 및 피트니스, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Warrior Axe CrossFit

5.0 3개월 전

주석: Absolutely love the experience. Customer service has been very attentive and responsive

장점:

Very easy to use. I love the web design function.

단점:

A lot to learn. As I have played around I have gotten more effcient

Paige
영국의 Business Administration Support
교육 관리, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Amazing for moving from the old school ways

4.0 2개월 전

주석: Great! Effective in exactly what we needed. the different channels in managing members helped up update from our old school system.

장점:

The options to manage each membership and edit the clients details accurately. Keeping pricing continuously updated and getting reminders on if we need to update.

단점:

I very much love this service, however we did need to update our wifi to have the best and easiest running time

Gymdesk 응답

2개월 전

Thanks for the review. We're glad Gymdesk has worked out for you and your gym!

Sabrina
미국의 Director in Sales and Operations
건강, 웰빙 및 피트니스, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

The Factory Dillsburg - GymDesk Customer Review

5.0 3년 전

주석: 10/10 amazing experience

장점:

I absolutely love this software. The customer service, how user friendly the software is, the troubleshooting support, and all of the different functions that the software offers is amazing. Based on all of the things each software pricing level offers, Gymdesk sets itself MUCH higher over other software programs available. I would recommend to anyone.

단점:

There are some features i wish there would be more options for customization.

Michael
미국의 Owner
건강, 웰빙 및 피트니스, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Excellent software to manage a martial arts school

5.0 3년 전

주석: I don't have to manually keep tabs on when students need to pay. It's much easier to have the system remind them rather than me. I like that fact that I can run the website, billing, attendance, and marketing all in one system!

장점:

The system is very straightforward and not difficult to learn. The support is fantastic. Any questions I had were addressed in a very timely manner. The price is right for a small martial arts school to be able to save time managing the business side of running a school.

단점:

Overall, the software is great but some a couple more customizations would be nice. Being able to customize the dashboard to display what is most important to the administrator. More customization on the website. Example, being able to change the link "Book" on the schedule to something else like "Free Trial Class". I use the booking function for leads rather than students. The check in screen can also be a little easier. Possibly have student names listed that are able to check in to next session available so they can just click on it.

Jordan
미국의 Owner /Leader
스포츠, 자영업
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Martial Arts In rails

5.0 5년 전

주석: It’s cuts down tons on paperwork and allows the use of a card for recurring monthly payments. Those are huge. We also keep attendance and rank in this and it helps tons as well. I was skeptical at first but will say that we highly enjoy its function.

장점:

Best customer support around! Very streamline and easy to use Ever evolving with input from customers Less paperwork, mass emailing, just great in all areas. Fair priced

단점:

- sometimes can be a little glitchy but Customer support always is right on it.

Lindsay
미국의 Owner
소비자 서비스, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Great option for beginners

5.0 5년 전

주석: Very happy overall. Service is key for me, makes me want to stay bc I have help when I need it.

장점:

The ease of use, and the customer response time, initially and ongoing as needed. I like the customization options specifically for Martial Arts.

단점:

It takes some time to learn the settings and it’s still something that I’m learning even after a year. Sometimes there are glitches. But with the immediate response (and tech help from the back-end) from the company, it makes it easier to handle.

Yen
미국의 Owner/Instructor
건강, 웰빙 및 피트니스, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Great Choice for Managing Your Martial Arts Business!

5.0 3년 전

장점:

- Super responsive and helpful customer service. Our questions/problems are usually resolved within a few hours of submitting a request. - Clean UI: easy for both us and our members to navigate the software. - Provides all the features you'd need to run your school: billing, belt/skills tracking, attendance tracking, etc. - Integrates with a variety of payment processors

단점:

There are a few random bugs here and there, but the support team is always on the ball fixing them once you bring it to their attention.

Kyle
미국의 Manager
법률 실무, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Great software for managing a martial arts gym.

5.0 3년 전

장점:

I like the customer service the most. [SENSITIVE CONTENT] has been most helpful and promptly responded to any questions or concern that I have had. Beyond that, the breadth of capabilities of the software is really great and I discover new functionality of the software almost weekly.

단점:

There are very few cons with this software. There are little things that have come up here and there, but [SENSITIVE CONTENT] has resolved them quickly or helped us find a workaround.

Kim
뉴질랜드의 Office Manager
건강, 웰빙 및 피트니스, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Excellent software to keep dojo running smoothly

5.0 3년 전

주석: Great customer service. Quick replies. Really enjoying the software.

장점:

Easy to keep track of visitors/potential new members. Great dashboard overview to see quickly any overdue fees and information

단점:

We run a lot of kids classes where a day(s) needs to be selected for them to enrol. Currently we need to create a lot of day combinations to accommodate this

Seamus
미국의 Manager
스포츠, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Great for the price

5.0 2년 전

장점:

Very customizable and full of neat and useful features. Attendance tracking, session allotment, booking are all done really well. Friendly and clean UI. If I wanted to do what I'm doing on Gymdesk on Mindbody (or other big names), I'd probably spend double and with more headaches. There are some features that could be added (like an IOS app!) and some that could be more intuitive, but the Gymdesk team is very responsive and helpful, so I'm sure that regardless of your studio's style of doing things they could help calibrate the software to your situation. All-in-all, great software and major bang for your buck.

단점:

1. Sometimes the sign-up page will glitch out or be clunky, which can be embarrassing when dealing with a client. 2. Although it isn't the job of the software to do your math, I do wish there were more numbers that tracked different info about leads, demographics, attendance, new/old/returning students, and accounting stuff like revenue growth, average spent per student, number of paid/unpaid per month, etc. 3. To my knowledge, there is no easy way to upgrade or downgrade memberships. You have to manually cancel their current membership, add the other one, and then figure out the prorated difference (which can be somewhat confusing, especially on the fly). 4. No app, which is fine, but it is definitely easier to use the software on the computer than on the Ipad or phone.

Sebastiao
아일랜드의 Owner and Chief Instructor
스포츠, 201~500 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Transformed our Club

5.0 5년 전

주석: Prior to using Martial Arts On Rails we operated a manual system and as a consequence we were losing track of payments, grading, etc. For our club to continue to grow and provide the type of service our students deserve we did some extensive research of automated systems and opted for Manonrails as we found it to be a feature rich system which not only manages the basics very well but also allows you to monitor trends and provides a variety of metrics on the clubs performance and tools to help you grow the club. The sytem was created and managed by CEO who himself is a Martial Artist and therefore uniquely understands the needs of a martial arts club. In the event of any issues or queries the responsiveness of their customer support is nothing short of exceptional, we are on a different time zone here in Europe but that has never been an issue. Maonrails has totally transformed how we manage our clubs and we would have no hesitation in recommending them!

장점:

Ease of day to day use...Does not need additional hardware (works off a smartphone, tablet, pc, etc).... Feature rich... Dashboard providing a snapshot of key metrics...

단점:

Nil - anytime we have identified a new feature that would benefit our club they have modified they system to add the desired feature.

Sean
미국의 Owner
건강, 웰빙 및 피트니스, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Makes operations smoother

5.0 3개월 전

장점:

Simple to set-up and use, provides commonly needed features, making it easy to communicate with students, handle memberships, take payments, waivers/contracts, track prospective students, as well as provides small details that software we used in the past have overlooked (ability to close your gym operations for a period of time, so you don't have to manually freeze each member)

단점:

the freezing of memberships is counterintuitive, and requires some workarounds

Bobby
미국의 owner
건강, 웰빙 및 피트니스, 자영업
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

An amazing powerful modern program that does what is is supposed to!

5.0 작년

주석: Overall this software saved me a lot of money and clients due to it's ease of use in money transactions

장점:

The ease of use and ability to adapt to my gyms needs is amazing. With the added bonus of communication portals to my clients, text and email this is a powerful tool!

단점:

I wish the content page had more of a social media feel and less old web 1.0 feel.

Latasha
미국의 GYM OWNER
레크리에이션 시설 및 서비스, 자영업
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

A Must have for Gym Owners

5.0 작년

주석: Gymdesk is a lifesaver. I am able to organize all of my work flow in one system. I love the membership renewal, the personalized website, the group text message marketing, the online store for selling our products, and so much more!! It’s definitely a must have for all gym owners. There are so any features to use. I love Gymdesk and will never change. They are truly the best!!

장점:

I absolutely love Gymdesk memberships management.

단점:

I really cannot find anything that I least like at this moment.

Rachael
미국의 Office Manager
스포츠, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Prompt Responses and Excellent Customer Service

5.0 4년 전

주석: Using Martial Arts on Rails has allowed us to combine three different platforms into one accessible and easy to use program. We are now able to navigate through any membership requirement within the same system and it has really helped our day to day business run smoothly.

장점:

This system is extremely user friendly and it has been a smooth transition from our previous software. Very easy to navigate through all our memberships and features.

단점:

We have not had any issues with this software that wasn't promptly addressed by customer service. We needed an option of entering multiple payment methods in membership accounts and the option was provided the next day.

Kendra
미국의 owner
화장품, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

most useful tool for me

5.0 2년 전

장점:

I was in the market for a new gym membership and was looking at a bunch of different options. After researching a bunch of different options, I came across Gymdesk. The product is a mobile app that lets you book gym sessions, track your workouts and even bill your members. It also gives you a full reporting dashboard to keep an eye on your members' progress and progress.

단점:

I didn't observe any negative sides. I'm satisfying.

Jean-Marc
스위스의 Sport Director
스포츠, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Great responsiveness

5.0 5년 전

주석: Easiness and reliability !

장점:

Easiness to use from any platform, as well as the support team that is 100% reliable in term of consideration and reactivity.

단점:

Minor adaptations that I would like to have for a better fit with our regional sport's issues.