기업의 더 효율적인 소프트웨어
선택을 위한 18년 지원 경험

Daxko Operations 사용 후기 및 리뷰

4.5 (124)

Daxko Operations 정보

Daxko Operations는 하나의 보안 시스템에서 센터의 일상적인 운영을 관리하도록 도와줍니다.

Daxko Operations 자세히 알아보기

장점:

Tracks our childcare data required for State Licensing, tracks our programs, camps, registrations and payments. We run our Fundraising campaigns out of Daxko Operations as well.

단점:

It took a long time to figure out where each report was hidden and still have trouble locating certain things on the web page.

Daxko Operations 등급

평균 점수

사용 편의성
4.5
고객 서비스 소프트웨어
4.5
특징
4.3
비용 대비 가치
4.4

추천 가능성

8.5/ 10

Daxko Operations은(는) Capterra에서 124개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.5점을 받았습니다.

Daxko Operations을(를) 사용해 본 적이 있나요?

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리뷰 필터(124)

Uchenna
Uchenna
미국의 Senior Membership Director
검증된 LinkedIn 사용자
, 1,001~5,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Intuitive and Reliable

5.0 7년 전

주석: Excellent reports and functionality

장점:

Daxko is the gold standard of CRM tools. Every option is configured to where you expect it to be. Our IT Dept has integrated into our systems and I am working with vendors to use it with external software.

단점:

the Mass amount of options and features it is easy to get lost discovering new reports and new ways of doing the same thing.

Peter
미국의 Business Director
금융 서비스, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Swiss Army CRM

5.0 지난달 신규

주석: versatile and incredibly helpful software. Great for community centers, YMCA's and other applications.

장점:

combined aspects of CRM and POS allowing for versatile business applications

단점:

some processes need to be streamlined in changing process dates for membership dependent on situation requires multiple screens to make basic changes.

Amy
미국의 Grants and Development Manager
비영리 조직 관리, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처
출처: SoftwareAdvice

Data Nightmare

1.0 작년

주석: Besides a few friendly representatives who are quick to respond, my experience using the product for historical data that I need for grant reports and our annual report has been truly awful.

장점:

- Phone Representatives are friendly and transparent when they do not have answers. - They are at least attempting to have an organization specific report.

단점:

- Representatives often do not have a way of assisting and cases aren’t resolved - “Not for Historical Data” - No way to track demographic data for activity check in The list goes on, I just don’t have the characters for it.

Roberta
미국의 Admin Asst
시설 서비스, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Great Program

5.0 4개월 전

주석: Excellent program , can see history of members - helps with keep us engage with our members

장점:

Help with communication as we cxan see notes that were left and know how to handle any issues

단점:

As long as its used properly there is no issues other than when maintenance is being done .

Daxko 응답

4개월 전

Hi Roberta - I appreciate you taking the time to provide this feedback! We're glad to hear our check in screens provide all the information your staff needs!

Ashley
미국의 Donor Engagement Specialist
비영리 조직 관리, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Daxko Review

5.0 지난주 신규

주석: Extremely enjoyable and thoroughly delightful.

장점:

Intuitive, accessible, and highly applicable.

단점:

Needing to search using the individual's last name.

Michael
미국의 Membership Service Representative
건강, 웰빙 및 피트니스, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

A unique and easy experience

5.0 2주 전 신규

주석: overall its an amazing system that be utilized for various platforms

장점:

I love the fluidity and ease of access on the programs and looking up member info and registrations.

단점:

what I would like more is to be able to create a list in the order of date of birth onto a excel sheet

검증된 리뷰어
검증된 LinkedIn 사용자
건강, 웰빙 및 피트니스, 51~200 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Daxko's Ease of Use is great

5.0 지난달 신규

주석: I've spent time learning various systems for previously workplaces and many of them take days (in one case weeks) to learn because of their confusing internal workings. Daxko has been a breeze to learn and easy to use. I'd suggest it to anyone I know that might need a database system.

장점:

The Ease of use if amazing. I learned this system in a under and hour and have been using it for a few months now with no issues.

단점:

Sometimes there are prompts that say something like "Error saving data in system" without giving an actual reason so I'm not sure how to resolve the issue. Its not very often but does happen from time to time.

Daxko 응답

4주 전

Hi there - thanks so much for taking time to talk about the usability of Daxko Operations! Sorry you're experiencing some errors in saving data. The Customer Support team is always happy to help out if you can't find the issue - [email protected].

Kayleigh
미국의 Membership Staff
비영리 조직 관리, 1,001~5,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Kayleigh Garrett Review

5.0 4주 전 신규

장점:

It runs smoothly and makes the work day easier.

단점:

I cannot think of anything that I do not like about the system.

Daxko 응답

4주 전

Hi Kayleigh - thank you providing your feedback on the usability of Daxko Operations! We're glad to hear that it is making your day to day easier.

Eloisa
미국의 membership desk
검증된 LinkedIn 사용자
비영리 조직 관리, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Daxko efficient way to serve members and staff.

5.0 3주 전 신규

주석: I never have a problem with daxko, the help section is easy to usre

장점:

I like the ease of learning how to use all the functions of operation that daxko has to offer.

단점:

I like daxko for all it offers , only complant is not getting enough training to learn more ways to do work efficiantly

Devin
미국의 Trainer
건강, 웰빙 및 피트니스, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Generally Pleased

5.0 2주 전 신규

주석: Small learning curve to navigate, but otherwise smooth operation.

장점:

I like the ease of use and organization!

단점:

The only critique would be the password update requirement frequency, it should only be required when breached or requested.

Ericka
미국의 Healthy Living Director
건강, 웰빙 및 피트니스, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Daxko is very user friendly!

5.0 9개월 전

장점:

We love being able to keep track of Client Personal Training Packages and Redemptions! The ease of making appointments and changing them if need be.

단점:

When you redeem sessions, I don't know where the notes go after we type them.

Josh
미국의 Membership Director
건강, 웰빙 및 피트니스, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Navigating with ease...

5.0 4개월 전

주석: Overall, I enjoy Daxko Operations and the support the system gives in doing my job. Whether signing up new members, registering for programs, or financial reconciliations.

장점:

I like the ease of navigating through Daxko Operations. Once learning the program, the ease of navigating the site makes my job so much easier when it comes to doing what I need to get done.

단점:

Initially, learning where each action that I needed to take was difficult, but after learning the system with repetition, it made it much easier to complete the tasks.

Bob
미국의 Member Engagement Coordinator
건강, 웰빙 및 피트니스, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

The customer information management standard at the Y

5.0 7개월 전

주석: Daxko is constantly working to evolve and improve the product. It serves our purpose well, and we are able to train new employees in its use with relative ease.

장점:

Daxko is a powerful tool for gathering information and keeping track of relationships with members over time.

단점:

I would like to see a more robust search function. Keywords, hashtags, advanced search abilities that can drill deeper than what is currently available.

Jean
미국의 Business Office Manager
레크리에이션 시설 및 서비스, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Overall 9 out of 10 rating from me

5.0 10개월 전

주석: I would say it is the best database I've used.

장점:

I frequently use the History of visits & Event log for actions taken by other staff.

단점:

Some function or data is more difficult to locate without assistance.

Kresha
미국의 Membership Associate
비영리 조직 관리, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Daxko Review

5.0 10개월 전

주석: In the last 7 years, Ive very much enjoyed working with Dako Operations here at our YMCA. It has made my job as a membership associate smoother and made it easier to get the tasks done that I needed to finish.

장점:

It is very easy to understand. As someone who trains new hires for our front desk with Daxko, though there is a lot of information. It is very easy to train them and makes it easier for them to retain the information.

단점:

I wouldn't say that I had any real negative experiences with Daxko. Any troubles that I had were resolved in a timely matter.

Carrie
미국의 Membership Associate
건강, 웰빙 및 피트니스, 1,001~5,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Great System

4.0 7개월 전

장점:

Daxko Operations is very easy to use. The help feature is great when you do not know how to do things.

단점:

The cash management system can be confusing.

Daxko 응답

4개월 전

Hi Carrie - We appreciate you taking time to review Daxko Operations! We’re glad to hear you find the system easy to use and have recorded your feedback on the cash management system.

RAQUEL
미국의 Program Director
2128, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Performance

5.0 6개월 전

주석: Excellent!!! I would recommend this to anyone in Childcare

장점:

Easy to use!!! I love that you can easily enroll children, make payments

단점:

None!!!! Daxko is easily the best tool for any childcare organization

Daxko 응답

4개월 전

Thanks Raquel for providing this feedback - we're so glad to hear that Daxko is making your day to day easier!

Barbara
미국의 Business Manager
건강, 웰빙 및 피트니스, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Works well

5.0 11개월 전

주석: From the accounting world I came from, we used a business version of Quickbooks. This is way different but is very effective.

장점:

Has become more user friendly over the last 5 years. System is consistent and reliable, very few outages or lengthy waits for the system to come back up.

단점:

Limited edit rights after posting a transaction.

Daxko 응답

11개월 전

Hi Barbara - thank you so much for taking the time to leave this feedback! We're glad to hear that you find Daxko improving the user experience since onboarding. I am curious to hear more about what type of items you would be interested in editing after a transaction has been posted. If you don't mind shooting an email to [email protected] with "ATTN Rachel Haney" in the subject line to kickstart that conversation. Thanks!

Manuelita
미국의 Front desk Associate
소비자 서비스, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Daxko rating

5.0 7개월 전

주석: With Daxko eight years, If I have a problem theirs I can troubleshot.

장점:

Very easy to use ,have troubleshooting, no problems

단점:

not having any issues, with Daxko, I open up every morning.

Sha'Breanna
미국의 Membership Specialist
건강, 웰빙 및 피트니스, 10,000+ 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Modest Review of An Employee

5.0 7개월 전

장점:

I like that payments and membership profiles are not a hassle. Each screen is simple and easy to read.

단점:

I would like an option for quickly undoing the last action made on an account.

Daxko 응답

7개월 전

Hi Sha'Breanna! Thank you for sharing your thoughts about Daxko Operations. We’re pleased to hear that managing payments and membership profiles is hassle-free for you, and that you find the interface clear and easy to read. I will pass your suggestion the Product Team for consideration.

Madeline
미국의 Member Services Representative
건강, 웰빙 및 피트니스, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Daxko Is A Very Useful App

5.0 9개월 전

장점:

It is very useful and easy to use when you are first learning the ropes.

단점:

I don't think there is anything in particular that I don't like about Daxko.

Daxko 응답

7개월 전

Hi Madeline. Thank you for your feedback. We're glad to hear that Daxko Operations has been helpful and easy to use!

Denise
미국의 Membership
회계, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Satisfied with present operations

5.0 11개월 전

주석: Navigation and work completion is all in all on point

장점:

Easy to teach and guide others through each process

단점:

Although good in some ways it’s extra sensitive on others overall it works

Alyssa
미국의 Wellness Coach
건강, 웰빙 및 피트니스, 201~500 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Easy to Use

5.0 7개월 전

장점:

I like that you can easily see the appointments for the day.

단점:

One thing that is confusing from the YMCA standpoint is that there are multiple reservations an area can have and I wish that there was a box you could check for area reservations if you specifically wanted to see that.

tim
미국의 customer relations
건강, 웰빙 및 피트니스, 10,000+ 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

ease of use

5.0 11개월 전

주석: the overall is absolutely fine. i just don't like it aske me to verify who i am after i have already verified who I am

장점:

i think once you get the hang of it, you find it is actually very simple to use !

단점:

there are so many different passwords, logging in! and makes you sign in twice .. what is that

Lisa
미국의 Welcome center
건강, 웰빙 및 피트니스, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

New upgrade not as easy for users.. I hope it was made easier for your programmers at least.

4.0 2년 전

주석: Daxko is a good product. I like that it still has the pencil (edit) feature as that assists in training new personal. As I have been with this YMCA for over 20 years..and been through a few changesand difference software ,I do like this one best.

장점:

Everything I need to do with an existing member is still there. just takes longer to find

단점:

the software loads more slowly. Still having trouble locating what I want , but I know its there somewhere. Since the upgrade the member photos have gotten smaller and even seem stretched wider.. We do not need a frame around them. We need to see who they are as some teens/guests try to sneak in as existing members. In case of an emergency I will have trouble finding the member on work out floor or class using that tiny photo.( yes I have enlarged my screen)