기업의 더 효율적인 소프트웨어
선택을 위한 18년 지원 경험

Gatekeeper 사용 후기 및 리뷰

4.7 (76)

Gatekeeper 정보

AI 및 자동화 기능이 포함된 사용하기 쉽고 강력한 클라우드 기반의 공급업체 관리 솔루션입니다. 지금 바로 더 나은 방법을 선택하세요.

Gatekeeper 자세히 알아보기

장점:

It quickly brings up all documents that relate to the term searched. A close second is the reminders you can set up to alert you about important contract milestones such as auto-renewals.

단점:

Roles - need the ability to further restrict functions and visibility based on specific groups or criteria.

Gatekeeper 등급

평균 점수

사용 편의성
4.6
고객 서비스 소프트웨어
4.8
특징
4.4
비용 대비 가치
4.6

추천 가능성

8.9/ 10

Gatekeeper은(는) Capterra에서 76개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.7점을 받았습니다.

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리뷰 필터(76)

Edwin
Edwin
스페인의 Sales Systems Manager
검증된 LinkedIn 사용자
포장 및 용기, 501~1,000 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Great contract Management Tool

5.0 5년 전

주석: Since the beginning, Gatekeeper team was super professional and provide us with an unique solutions that fit our expectations.

장점:

It is pretty simple to use and flexible for set up, the main strenght is the versatility of the solutions offered within.

단점:

Nothing, the support is amazing and the implementation team was great, i think that the implementation time can be shorter, but anyways it is pretty good.

Kunal
영국의 Governance Manager
비즈니스 용품 및 장비, 1,001~5,000 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Gate-Keeper Use

5.0 3년 전

주석: Overall very good as the system is easy to use and intuitive. The customer service team has been great at supporting with queries and requests, in particular [SENSITIVE CONTENT] who has gone above and beyond with requests needed and [SENSITIVE CONTENT] who has been great with demos of the system. [SENSITIVE CONTENT] has also been fantastic at showing other capabilities of the system.

장점:

Its easy to use which makes it easier for me as an administrator to teach others. Its good as a repository to store all documents. The customer service team has been very supportive.

단점:

The vendor portal is something we are looking into but from the demo its possible there might be some issues with the way policy approvals are made by stakeholders in the approval chain (something GK are working on). This has not put us off the software and we are still very interesting in using this in the future. Some of the way contract data is captured is a little clunky an could be improved

James
미국의 Director of Finance
이러닝, 501~1,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Review

3.0 2년 전

주석: Todd has been a great partner is helping us through particular pain points.

장점:

The core functionality for the price.

단점:

Implementation did not convert cleanly from Word to PDF.

Spencer
미국의 Project Manager
리서치, 51~200 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Great Functionality

4.0 2개월 전

장점:

The functionality is really amazing. It is a great solution.

단점:

The user experience and look and feel could be better.

Paul
영국의 Senior Procurement Manager
미디어 제작, 1,001~5,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Gatekeeper contract management system

5.0 작년

주석: Fantastic system which has been invaluable to the business since it's implementation over 5 years ago.

장점:

Gatekeeper as brought all our contracts into one environment, allowing stakeholders, Procurement & legal teams to find, review and action agreements.

단점:

Workflows can be a bit tricky to set up, unless you pay for additional resource from GK.

Fabien
영국의 Group Contracts and Procurement Manager
석유 및 에너지, 501~1,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Review Gatekeeper

4.0 작년

주석: Very positive - simplicity of the system well adapted to small organisations

장점:

The system is intuitive and easy to use.

단점:

Not customizable enough. The system of permissions should be more flexible

Chelsey
미국의 Senior Business Counsel
스포츠, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

2024 Product Review

5.0 작년

주석: Good not great, but extremely functional for our current needs. I think the capabilities with Gatekeeper have a ton of promise, like the AI Extract and the Dashboard optimization, but it has been difficult to get the platform to do much more without added manual work on our end.

장점:

I like Gatekeeper's dashboard feature displaying all contracts input and executed agreements showing year over year. It is really easy to run a report if all the meta data is entered correctly. I also really like how sound of a contract repository it is.

단점:

The number of account turnover and the constant push to use GK workflows when our business is just not designed nor equipped to have workflows at the moment.

Daniel
Daniel
영국의 Supplier Contracts Lead
검증된 LinkedIn 사용자
은행, 501~1,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Gatekeeper at 10x Banking

5.0 3년 전

주석: We've now got all of our supplier and contract work in progress and finalised agreements in one place, with automations built in so we never miss anything. It's given us insights on how long it takes to get suppliers live and on contract. It's given the entire business visibility of our supply chain.

장점:

Gatekeeper radically improved our capability regarding the onboarding of new suppliers and the management of our contracts. Workflow management is a game changer. To create workflows that get you from the start to finish (we use a few for Supplier Onboarding including Due Diligence, Contract review and signature, File Expiry management of key documents from our suppliers, and renewals to automate that process) of any task. The ease of finding any document or even specific clauses within the contract is effortless.

단점:

There is an abundance of data in Gatekeeper but at times, it can be difficult to extract or visualise data sets to compare data. This is more problematic on the spend module but overall, we've found the reporting capabilities and real time use of the product to far outweigh this.

Manfred
Manfred
네덜란드의 Information Consultant
검증된 LinkedIn 사용자
, 501~1,000 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

The software is in a different league when compared to the competition.

5.0 7년 전

장점:

Clear, concise, quick and straightforward GUI. High level of user adoption in first use. High level of customization allowed while maintaining a robust core. Mobile interface works as good as normal web interface. A great team of experienced support people who actually listen and act upon suggestions and even implementing them in the final product. There bug fixing capacity is very quick. We have seen some happen in days after noticing them. Some features are: When you send a message via Gatekeeper to a supplier their response will also be captured in the tool including any attachments. That allows for a robust audit trail. Customizable workflows that allows for delegation of responsibilities within your organization.

단점:

It's more costly when compared to competitors but it's also much more product for the money. The supplier portal suggested for us not only onboarding of new suppliers but also a supplier maintaining its own compliance data. At the time of writing this is not yet possible. At this moment e-signing and redlining is not yet available.

Neil
Neil
검증된 LinkedIn 사용자
마케팅 및 광고
소프트웨어 사용 목적: 6~12개월
리뷰어 출처
출처: GetApp

Gatekeeper is simple to use and saves us time and money

5.0 9년 전

주석: We has been looking for a cloud tool to help us manage hundreds of contracts with a range of different key deadlines and end dates. Having used Excel as we grew this started to cause a number of problems. We reviewed the market and either found simplistic solutions that lacked customisation or expensive Enterprise solutions that needed to be tailored costing us more money than we wanted to spend.

장점:

Gatekeeper came with almost all of the features at less than 20% of the cost of the bigger vendors. The interface is great and really easy to use. The team just jumped in and got work done. We love the built in email/messaging system. As we deal with many suppliers storing all emails/messages centrally means every member of the team is up to date. This software has saved us lots of management time along with allow us to reduce costs. The support is great and we get updates on enhancements and new features all of the time - some of these were built based on our own requirements without additional costs.

단점:

When Gatekeeper first launched there was no Google Drive or Google Apps integration but this has now been added and it make the administration really simple.

Alexandra
네덜란드의 Procurement Manager
금융 서비스, 501~1,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Great Contracting Tool

4.0 2년 전

주석: Overall it's a great tool and I would for sure recommend it for Contract Management/Supplier Onboarding

장점:

What I like most is that it's fairly intuitive. There are multiple ways to search for contracts/suppliers, and being able to build workflows/workflows from templates yourself is a massive plus. Also the customer support has been great from our [sensitive content hidden].

단점:

Sometimes it's difficult to remove things no longer needed (ex. remove blocked users because they're attached to an archived contract/supplier)It would also be great to export the "status" of the user.

Pauli
덴마크의 Insights & Digitalisation Manager
화학, 5,001~10,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Gatekeeper contract management

4.0 2년 전

주석: It does its job a a contract repository and is easy to implement and train users in.

장점:

The ease of use. Uploading contracts is very intuitive, navigation and search functions are easy to use.

단점:

The abilities to customise reporting data of uploaded contracts could be improved.

Jessica
미국의 Corporate Compliance Specialist
보험, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Pro-Gatekeeper

5.0 2년 전

주석: I have been extremely satisfied in my experience with Gatekeeper, which has been approximately 3 years now. I know they are there to answer any questions I may have, and have seen many improvements to the product since becoming a customer (including several that I have asked for).

장점:

Integration was easy, it has a very user-friendly interface, and it is easy to learn. Gatekeeper listens to their customers when they have ideas for improvements and base their work on customer requests. They provide quick and knowledgeable support. This software has made contract and vendor management much easier to manage.

단점:

The only things I can say are missing are initialing in the e-signature capability, but it can be solved with DocuSign integration; and the ability to archive vendor contacts/users, but this can be solved by labeling them as something obviously not correct such as "Outdated Contact."

Elizabeth
영국의 Junior Buyer
식품 생산, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Great software

5.0 2년 전

장점:

how easy and straight forward is to work with it

단점:

can not think of anything, I am happy with it

Monty
영국의 Procurement Administrator
법률 실무, 1,001~5,000 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Intuitive, simple, useful

4.0 3년 전

주석: Overall I've had a positive experience with Gatekeeper. I'm one of the most frequent users of the platform so the fact it is easy to get used to really helped get up to speed. Additionally there are definitely areas for improvement which will make it even more useful and broaden the scope for which it can be used. Having directly dealt with Frances on a recent project she has been very helpful and a pleasure to work with so I have no issue asking her any questions I have to further my usage. I am looking forward to continuing using the product and hopefully seeing some changes that can increase the functionality

장점:

There are a number of points that are useful about this product. I think for day-to-day use the simplicity of the layout and customisability is really useful in creating data presentable and also valuable as you are only seeing the important features of what you want to see

단점:

At the moment it would be the limitations of the functionality in accordance to our full needs. Ideally we would be able to put more of our processes on here in the future which are not possible at present

Jessica
미국의 Executive Assistant
보험, 201~500 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Gatekeeper Review

5.0 5년 전

주석: Gatekeeper has been a super helpful tool for our company in streamlining our contract management and approval process. Especially given our transition to remote work with the pandemic, I'm not quite sure what we would have done if we had not made this transition. We are very thankful for the tool and for all of the support we receive from the company.

장점:

The integration was fairly simple. Easy to use. Customer service is friendly, knowledgeable and responsive.

단점:

It would be great if the e-sign location was accurate based on the signer's location, if the time stamp was accurate based on the time zone of the signers/users, and if the Word to PDF document conversion didn't alter the look and text of the document so much. Other than those things, no complaints.

Gatekeeper 응답

5년 전

Thank you so much for the great review, Jessica. We really appreciate your support and the opportunity to partner with you. One of our product team will reach out to you to discuss and look to resolve the eSign IP and timestamp issue you raised. There are a number of reasons this can be the case due to the use of VPNs and similar. We also have some exciting developments regarding our Microsoft partnership to share.

Guru
태국의 VP, Technology
금융 서비스, 501~1,000 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

It is my job to find the best technology in Financial Services - I selected Gatekeeper

5.0 8년 전

주석: As a Technologist, I review the market for leading Financial Services institutions looking for the very best technology in the market. It's my job to ensure we select best-in-class cloud solutions that combine an intuitive interface within an Enterprise grade, scalable and robust solution. I also need to ensure adherence to rigorous security standards that are demanded by our industry and integration of a chosen solution within the client's ecosystem of applications.

Following a detailed review of the market, shortlisting and formal procurement process, Gatekeeper stood out as the class-leading vendor and contract management solution based on the feature set and flexibility of the application. The current solution available and the overall vision is compelling.

We conducted a granular security review including our own penetration testing. It is clear from the output of this process that security is at the very core of the Gatekeeper application. This cannot be underestimated as we all move to the cloud.

We worked with Gatekeeper to implement their solution quickly and effectively across the organization. A seamless integration with OneLogin has made provisioning and user access simple and highly effective. User adoption is high and we look forward to expanding the use of the solution to their Portal Technology.

The Gatekeeper Customer Success Team and Technical support are, like the solution itself, the highest standard we have found in the industry today.

I have no hesitation in strongly recommending Gatekeeper.

장점:

- Usability - Ease of use - Integration

단점:

None

gemma
영국의 Supplier Delivery Manager
금융 서비스, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Gatekeeper Feedback

5.0 4년 전

주석: Our experience to date has been excellent.

장점:

The customisation within Gatekeeper allows us to utilise the native functionality to the best of its ability. Gatekeeper has enabled a proactive and scalable approach to supplier management. We receive excellent and frequent support from [SENSITIVE CONTENT HIDDEN] on ways to further improve and enhance what we are trying to achieve from Gatekeeper.

단점:

There are some areas within Gatekeeper which would be great it further customisation could be possible such as the heatmap within the Risk module. A training program would also be a really helpful offering for administrators.

Colum
아일랜드의 IT Vendor Manager
금융 서비스, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

n/a

4.0 2년 전

장점:

Ease of use for storing contracts and annual contract values.

단점:

Unknown at this time. Time will tell......

Adam
미국의 Director of Legal
금융 서비스, 201~500 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Gatekeeper has transformed the way our department engages with the business

5.0 8년 전

주석: As a busy legal team we needed a central area to manage all contracts and give full visibility to the business. Gatekeeper has an extremely easy to use interface requiring little to no training. The customer success team worked very closely with us to configure the solution to meet our exact use-case. The Google Apps integration and unlimited user plan has allowed Lending Home to roll out Gatekeeper to over 200 users giving direct and controlled access to specific contract records company-wide. Gatekeeper has transformed the way our department engages with the business, improving efficiency, reducing risk and greatly enhancing collaboration. I have no hesitation to strongly recommending Gatekeeper - it's an excellent solution from a great company

Bob
영국의 CIO
금융 서비스, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

We are delighted with our choice of solution in Gatekeeper.

5.0 8년 전

주석: Greatly enhanced clarity of all of our data. We especially enjoy having full visibility of all upcoming renewals.

장점:

Getting data into Gatekeeper has been simple and the benefits have far exceeded our original objectives. Our internal owners are now proactively notified when contracts are due for renewals and on other key regular events such as vendor reviews and key documentation updates. The dashboards in Gatekeeper provide such a clear view of our data so we can be proactive, renewing contracts on better terms and cancelling contracts we do not need well in advance. This all provides an excellent return on our investment. Gatekeeper is simple to use and when some help or guidance is needed, support is always available online in their Live Chat feature.

Muriel
미국의 Legal Analyst
의료 실무, 51~200 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

User-friendly and great customer support

5.0 6년 전

장점:

Gatekeeper has a clean user interface, it's easy to use, and the customer support has been excellent. It takes a bit of time to learn how to configure the workflows, but the kanban layout makes it easy to keep an eye on each contract as it moves through the review and negotiation processes. We like the ability to do a lot of the customization ourselves. We've had top-notch account management and implementation support.

단점:

No cons so far, but we're hoping for a couple of enhancements in the future. We handle a lot of addendums that currently have to be split into separate documents to use the e-Sign tool. We also don't always communicate directly with our counterparty's signer and it would be helpful if the link could be forwarded to the appropriate person.

Allyson
IT Asset Manger
정보 기술 및 서비스, 1,001~5,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처
출처: SoftwareAdvice

The Gatekeeper team is amazing

4.0 7년 전

주석: The Gatekeeper team is amazing. They are very responsive when there are questions.

장점:

I like the one stop shop feel of the software and the ease of notifying BU leaders that their software is coming up for renewal. This makes them accountable

Darren
오스트레일리아의 Project Manager
숙박업, 10,000+ 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

AccorHotels

4.0 6년 전

장점:

Ease of use, customization on the fly by end user is very good, not needing to rely on support

단점:

Some search, navigation is a little clunky

Kate
미국의 Lead Counsel
금융 서비스, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Great vendor management solution.

5.0 4년 전

주석: Overall the experience has been great. Gatekeeper helps our firm automate a very manual vendor management process. It will be an integral part of our vendor onboarding and renewal process.

장점:

Gatekeeper is easy to use and customizable to your business needs. The implementation team is very knowledgeable and responsive.

단점:

At this time we have no cons with the software.