eZee Centrix 사용 후기 및 리뷰

Trend-setter!!

주석: Effective and efficient servicing to our hotel clients and corporate companies.

장점:

eZee Technosys, one of the world's leading PMS software tech firms, defines any hotel's functionality needs with a user-friendly software interface and application to transcend one's inability to market and compete with 5-star establishments. Cloud-based applications and interfaces allows one on the go to update, sync all transactions with ease and effectiveness that at Airport View Hotel, an increased turnover & occupancy rates year in year out have been met with much appreciation.

단점:

Not to be insincere, i personally don't have a con to state and if i ever had, any other eZee user would state me wrong!!!

Streamlining Operations with eZee Centrix and all Softwares

장점:

"As a hotelier, managing everything can be overwhelming. But eZee Softwares has been a game-changer! I love the all-in-one functionality. From reservations and housekeeping to billing and reporting, it's all in one place. This saves us so much time and keeps things organized. Plus, the mobile app is fantastic for on-the-go access! But what truly elevates the experience is my account manager - [sensitive content hidden]. They're incredibly responsive, always available to answer questions, and proactive about keeping me informed about updates and new features. It feels like they genuinely understand the challenges we face in the hospitality industry. They've helped us optimize our setup and maximize the benefits of the software. Overall, eZee Absolute PMS and my amazing account manager have made a huge difference in streamlining our operations."

단점:

As of now no cons as ezee software working fine & [sensitive content hidden] ( Account Manager) giving excellent personalized support

Working with eZee for about 6 months.

주석: There analytics and booking engine statistics helped us a lot to understand our customer search and our worldwide recognition among the customers.

장점:

The first thing that I love about eZee is there 24/7 support which helps me at 2 am in the night also. 2nd their channel manager and booking engine page UI is excellent and the analytics, data and booking engine statistics are also very good. Moreover, its a highly customizable software, even the emails that we sent to the guests are customizable. Affordable product. Overall it is a good and a huge handsome software. Very friendly staff and support team.

단점:

The few things that I hate in eZee, its true that not all CRS/PMS are same but still, I am very unhappy with the eZee PMS its UI is not so good, room swiping feature can do better. PMS is not at all about ease of making a reservation. The booking engine widget can be better, they charge a huge amount for integrating something new with the software. Not able to send SMS.

very good support

주석: i have already a quickly and higher support

장점:

i have a higher and good support with [sensitive content hidden]

Awesome overall

장점:

The people are so supportive Specially [sensitive content hidden] and he helped me in the mappin of all OTAs. Thank you for the support

단점:

Discount are not stackale on Booking Engine

Ezee - The best Channel Manager

주석: Ezee centrix helps with managing the functions of a hotel easy. It helps
to organize bookings, revenue mapping and distribution.

장점:

The fact that it can update inventory and rates on connected OTA's in real time.

단점:

There is nothing which i did not like. It is a helpful Channel Manager

eZee review

주석: Experience has been very good with eZee. Support response is very fast

장점:

Very easy to use and learn. Makes our job easier for updating the rates for all the OTAs

단점:

Nothing, as the software is good. So far no issues

Review from Hoyestay

주석: Pms and channel manager is user friendly and customer care is also good

장점:

PMS,Channel manager and Customer care Support

단점:

I didn't feel anything bad, It would be better if the invoice design has more than one design

Channel Manager

주석: Makes it easier for me to set prices and allotment setting

장점:

Channel Manager because here i can manage everything easily

단점:

There isn't any, as long as i use the channel manager there are no problem

easy to use.

장점:

in ezee centrix booking from guest inform quickly

단점:

the customer contact is easily not available.

Most affordable channel manager (especially if using Ezee Ultimate plan) and also most integration

주석: I am very pleased for what I got with the price I paid for. Hopefully if there is problem with their integration, they can solve it with the third party directly, rather than directing us to solve it ourselves with the third party.

장점:

-Have many integration with other PMS,Booking Engine, OTA, etc. -Pricing is the most affordable (ezee ultimate plans 2-3% per booking) for small or starting accomodation because you only pay for what you get. -Support is 24x7 available

단점:

-Difficult to learn and use, too complicated -When there is integration problem, support team usually told us to solve it with the third party (the OTA) instead of them correcting and communicate directly with the OTA. Not really helpful

Best Channel manager we have used till now.

장점:

1. User-friendly 2. Fast 3. Accurate 4. 24*7 prompt support 5. Support staff is friendly & easy to contact 6. The bulk update feature is better than others

단점:

1. Many of the functions are not available in new extranet 2. It is very difficult to move from new extranet to older one & vice versa. 3. Ezee must also start a partnership with some of the payment gateways for easy configuration for booking engines. 4. There must be an option for separate rates for breakfast, Lunch, Dinner, AC/ heater, Sight seeing, Railway station pick up & Drop & such other extra chargeable services on booking engine. We had this option in our older channel managers.

good service with 24 hours live support .

주석: manage bookings automatically,
good system in low budget.

장점:

We believe so much in your system and think you have one of the most creative and responsive companies alive today..if and when anyone asks us about the best software and technical support out there, it is, without a doubt your company and staff..thanks again for everything hope we will work together for long..........

단점:

as i start it before six months so i am still searching so many things about it may be that's why some time i feel some difficulty in some things but then with the help of staff it solved so only i think it take time for me to understand different aspects of the system. only some time system does not work for some minutes so in rush days it will be a problem hope it will never happen more often. i understand it normal some errors some times but its ok .

A must have hotel software.

장점:

eZee centrix is very easy to use. We experience few very problems with it. The software reduces the amount of man power required to manage room inventories and to track reservation. The support is also great with fast responses.

단점:

The general experience is quite good. The only thing is that we prefer the old interface more than the new one.

there is 24/7 support for this software. it is easy to use and really user friendly. i recomend it

주석: it is easy for booking and intergrated with gaint OTAs. easy to maintain the hotel resevation. can handle accrual and cash basis transections.

장점:

the support team is always there to help. the software developers take the issues very seriously to cater for the users. lot of useful reports can be generated in seconds. I am a user from Maldives and tge tech team are very friendly and knowlegable. they always support as and ten require.

단점:

I would like to request for customirization of invoices and other documents that the company would raise through the software. Just the expenses can be input at the monent but if detailed input of operational expenses and minibar option for online version would be perfect.

Using Ezee for 2 Years

장점:

We've had the pleasure of utilizing Ezee's channel manager and Internet Booking Engine (IBE) services for the past two years, and it's been a truly exceptional experience. The support team at Ezee has been outstanding, with a special mention to [sensitive content hidden], who has consistently gone above and beyond to ensure our needs are met.Ezee's user-friendly interface and robust features have streamlined our operations, saving us valuable time and resources.

단점:

could improve Mobile app like managing inventory and marking sold out

Very Good Channel Manager!

주석: Very Good!

장점:

Effortless channel manager. Hotelier can manage multiple proprties with singe Dasboard.

단점:

Almost all feature are good. Anyone can manage rates and inventries.

A great additon to our daily work

장점:

First of first of all, we are very happy with this product. We’re managing our daily inventory with easy and we are changing our rates, rooms, occupancy and every thing through this only. Ezee team so helpful that we are facing any kind of issue they are solving it so fast.

단점:

Nothing is there as cons. Its totally perfect

Centrally Connected with Core Inventory

주석: I am managing my entire business inventory over multiple OTA platforms. The process is very easy to execute and adaptable.

장점:

The smooth and fast process in updating or pushing Inventory and Rates across multiple locations and OTA within fraction of Minutes

단점:

NOTHING AS SUCH. Would like to suggest ezee team to have more presence and readiness with existing on upcoming and sales platform

Value for money

주석: better inventory management

장점:

It helps maintain your OTA bookings easily. You can easily block you inventory for sold out dates through Stop sell. Update daily inventories on all the OTA's on daily basis.

단점:

Its complicated to update rates, as well as the support i recieve in case of any problem is not upto mark. They really have to look into there customer support.

We have found the best HMS and channel manager for our hotel.

주석: We have been utilizing eZee Optimus, Booking Engine, Channel Manager, and PMS for the last eight years, and we are content with the progress made thus far.

장점:

I was very happy with the customer service I received. The team was responsive, efficient, and resolved my issue quickly.

단점:

I am giving the service a rating of 4 out of 5 stars. The only area where I think there is room for improvement is in the call pick-up time. I would like to see calls answered within 2 rings.

Very user friendly

장점:

The most I like about this software is yield set up functionality which is very useful tool for revenue management

단점:

The new version of eZee centrix doesn't look very mobile friendly if there is an iOS/ Android app it will make it easier for urgent close out and rate updates

Easy to use

장점:

Users appreciate eZee Centrix for its user-friendly interface, seamless integration with OTAs and PMS, real-time updates, comprehensive reporting, 24/7 customer support, customizability, and cost-effectiveness. These features make it a valuable tool for efficient hotel management.

단점:

eZee Centrix is appreciated for its user-friendly interface, seamless OTA and PMS integration

Good for simple needs

주석: Interfaces with our frontdesk and OTAs, thus allowing to concentrate on our promotions without having to worry about inventory. Does not know how to differentiate between a modified booking from OTA from a original booking. We sometimes gets two booking (and this messes up inventory) when an original booking is modified by a guest who wants to change their credit card information. Prices from OTA is also not brought in correctly into our eZee Frontdesk and aslo shows wrong payment type when booking is received from our eZee Reservation. It shows that payment is through one of our OTA when it is not. Mappings can only be handled by eZee staff and it is sometimes hard to get across the message of what we need to be mapped.

Great support and services

장점:

This software is one of the best software. We are using eZee more than 6 years. I like their customer services. Their 24/7 support is amazing. Today rep was there and his support is very appreciable.

단점:

This software is a very slandered software , I could not found any bug from last 6 years.