기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험
Pipedrive 정보
Pipedrive는 거래 성공을 유도하는 활동에 집중할 수 있게 해주는 구현하기 쉬운 CRM 소프트웨어 도구입니다.
Neatly organized and friendly application. The most liked feature is the chat support team.
The only thing that is kinda confusing especially to non-technical person is on integrating with third-party tools. Most of it needs to be connected with Zapier which is again another subscription.
리뷰 필터(3,024)
Great Starter CRM for New Users
장점:
Very easy to enter new contacts into the system, or to do a bulk import. Very Easy to search for contacts via the search query, including custom fields. You can select multiple contacts at the same time and edit their information in a multiselect format. Very easy to create custom columns that will enable you to organise the information that you need.
단점:
Not the best with organising tasks automatically or checking for overlapping tasks.They do not have a lead generation tool in the form of a lead capture technology or widget.Does not have an email marketing integration like more modern Real Estate CRM's
Pipedrive 응답
6개월 전
Igor, we truly appreciate your comments! Thank you
Solid CRM tool well-integrated with the apps ecosystem
주석: First time using Pipedrive, after years of experience using Salesforce and Hubspot, and I really enjoy the user-centered experience. The tool has allowed us to build powerful sales automation (Activecampaign, Zapier, Calendly, Clickfunnels, etc) to empower our team to focus on closing more deals.
장점:
Very intuitive CRM, with solid integrations with other apps through Zapier.
단점:
The licence is not cheap and it was difficult to migrate data seamlessly from one pipedrive account to another.
Pipedrive 응답
지난달
Thank you for your feedback!
Pipedrive review
주석: Pipedrive has streamlined our sales process with its visual pipeline, making deal tracking easy. The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly. With insightful reports and a functional mobile app, Pipedrive is a user-friendly CRM that significantly boosts our productivity.
장점:
Pipedrive is user-friendly and keeps your sales process organized. Its interface is clean, straightforward, and easy to navigate. The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights, and reporting.
단점:
The complex sequence, advanced automation workflows, and detailed customer segmentation features are missing.
Pipedrive 응답
3일 전
Hello, Thank you for your review! We’re glad to hear that Pipedrive has helped streamline your sales process and boosted productivity. We appreciate your feedback on advanced automation and segmentation features, and we’ll consider them for future improvements. We deeply appreciate your support and look forward to making Pipedrive even better for you in the future. Best regards, Pipedrive Team
Look elsewhere
주석: Overall the system is great, however the support is not.
장점:
The user interface is simple and easy to understand. Mobile app is also handy.
단점:
Their customer support is garbage. You need to pay for higher levels to even access it and when you do it's still terrible.
Pipedrive 응답
3일 전
Hello, Andrew, Thank you for taking the time to share your experience! We're happy to hear that you find the user interface friendly and the mobile app useful. However, we deeply apologize for the frustrations you've experienced with our customer support. Your feedback is valuable, and we’ll be sure to review how we can improve our support services at all levels. Kind regards, Pipedrive Team
The Worst CRM You'll EVER Use - Avoid Pipedrive At All Costs
주석: Don't be a sucker and use it... I emailed the [sensitive content hidden] and you should as well. [sensitive content hidden]
장점:
If you're looking for a CRM that requires you to REFRESH the page after VIRTUALLY EVERY ACTION, you've found the right CRM! TRY reaching them on live chat... yeah, you'll wait at least 90 mins. AVOID these people at all costs - a complete rip off.
단점:
Nothing. Poorly designed without the ability to customize default fields.
Pipedrive 응답
지난달
Thank you for your feedback.
Fitness and pipedrive
주석: Pipedrive creates a efficient, intuitive, and smart hub to manage clients
장점:
Quick and efficient sorting for current and prospect clients
단점:
Duplication clients are not automatically marked, which in the fitness industry would save loads of time
Pipedrive 응답
지난달
Thank you for your feedback!
Pipedrive Review
장점:
Pipedrive is ace for managing our sales pipeline. It's really intuitive, which is great for onboarding new sales reps. I haven't had any dramas with tracking deals and keeping everything organized. The reporting features are pretty good too.
단점:
To be honest, it's not as feature-rich as some other CRM systems I've used. It could do with some extra marketing automation tools. Also, the mobile app could be a bit better. But that's about it.
Pipedrive 응답
3일 전
Hello, Kevin, Thank you for your feedback! We’re glad Pipedrive has been helpful for managing your sales pipeline and easy to onboard new reps. We appreciate your suggestions on marketing automation and the mobile app, and we’ll keep them in mind for future updates. If you have any further thoughts or need assistance, please don’t hesitate to reach out to our Support. Best regards, Pipedrive Team
Great software with questionable pricing schemes
주석: Did not use it due to the pricing scheme that they have in use. Did opt for a cheaper option.
장점:
Easy to use and many possibilities, similarly the UX is good and many additions.
단점:
I think their pricing packages are quite plain stupid. I used Pipedrive before in a large organization and now we have a small start-up with what I wanted to get Pipedrive going. For me it was OK to start with the basic 14 EUR package. However, then I realised that it does not have basic outlook integration and only the next package has it that is 34 EUR per month. That is too much when I am a basic user and just need a basic integration function and lead table.
Pipedrive 응답
지난달
Thank you for your feedback!
Pipedrive, your go to…
주석: As a marketing enthusiast and collaborator, I reckon Pipedrive is tops for managing leads within my team. Keen to see how this tool evolves as AI takes over the workspace, ay.
장점:
This is my go-to lead management tool, mate! Love the visual pipeline design of the program, it's a beaut.
단점:
Well, except maybe it could have a few more customization options.
Pipedrive 응답
3일 전
Hello, Brittany, Thanks for the great review. We’re glad you love the visual pipeline and that Pipedrive is working well for managing leads. We appreciate your suggestion on customization options and will keep it in mind. Stay tuned for our updates, because AI is definitely on our radar! Best regards, Pipedrive Team
Pipedrive Review
주석: Overall, having readily available information, for the sales team allows quick access to deals in seconds, making the process more efficient and effective.
장점:
Easy accessibility to information, seamless integrations, and helpful reminders.
단점:
one major drawback for me is the limited customization
Pipedrive 응답
지난달
Thank you for your feedback!
Pipedrive's the foundation of our customer relations efforts
주석: Pipedrive has been a great addition to our sales & CRM efforts. With it, we have a system where we can easily follow everything with each prospect and customer, we can create good looking reports from our CRM data, and we've saved a ton of working hours thanks to the automated workflows. All in all, I think it's a must for any growing sales operation.
장점:
The best thing by far is the automated emails. We have workflows that trigger an email within 10 minutes of an action taking place. Without it, I'd have to constantly check my inbox. It's saves us a lot of time for more outreach and prospecting.
단점:
The setup was pretty gruelling for us. The property and workflow setups in particular took longer than we'd anticipated.
The Best CRM for Newcomers is Pipedrive
주석: Pipedrive is a solid foundational platform, and if you need more advanced features, a more expensive plan or the marketplace should have what you're looking for. Nonetheless, the user experience (UX) might use some work. As your business grows, you may want to look into different options that give a more seamless user experience and additional integration features.
장점:
Pipedrive is an easy-to-use platform that can help a small business kick off its sales and support operations. Many useful apps can be added to its functionality through its app store.
단점:
There are a few compatibility issues that make using the system less than ideal. In particular, the OpenPhone phone integration was completely ineffective, and its setup process was quite cumbersome. There is a lack of comprehensive support documentation.
Solid Entry for CRM Market
주석: Pipedrive has been a staple for our Business Development Team as we've expanded rapidly over the last few years. As we've built it out for our team's workflows, we've created a solid systems for maintaining prospect records and increasing efficiency of our team.
장점:
The ease of use for a user new to a CRM has been great for our growing team. The ability to have people share prospects and notes with each other has helped our team learn from one another as well.
단점:
Some of the integrations with external software can be a bit clunky. We've run a few zapier integrations and direct api integrations with other tools in our tech stack to build up our experience on the platform.
Pipedrive 응답
지난달
Thank you for your feedback!
PipeDrive makes tracking sales easy
장점:
Sales people are not usually tech people, but PipeDrive makes tracking and following your sales easy. In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make the tracking and follow ups even better.
단점:
At first its quite difficult to set everything up, but once everything is already up and running then you are in clear waters and can enjoy smooth sailing.
Pipedrive 응답
6개월 전
Meelis, we are very grateful for your kind words. Thanks for sharing your insights!
Best CRM to optimize Sales processes
주석: My experience with Pipedrive has been good overall. Our company decided to implement this platform to manage all the information related to clients and business and it has successfully met all our needs.
장점:
I really love the Pipedrive's UX. It's extremely intuitive and easy to use.
단점:
The main one in my opinion is that I can't have as much freedom to manipulate data in the dashboard section.
Pipedrive 응답
지난달
Thank you for your feedback!
My experience with Pipedrive
장점:
It has helped us solve the problem of disorganized sales processes by providing clear and structured way to manage our deals and leads. Also it has improved customer relationship management.
단점:
It is easy to navigate and user friendly nothing that i dislike towards it.
Pipedrive 응답
지난달
Thank you for your feedback!
It's good, but it needs work
주석: Neutral, there's some really good functionality and additional extensions you can bolt on. They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad.
장점:
Reporting functionality seems better than HubSpot.
단점:
Support when they're having server issues, which is all too often.
Pipedrive 응답
6개월 전
Nathan, thank you very much for your feedback! We will make sure to forward it to our dedicated teams.
Improve your sales with Pipedrive
주석: It enables transparent sales pipeline view board.It also have appealing user interface.
장점:
I love how Pipedrive helps to create sales funnel from scratch.
단점:
I don’t have anything that i don’t like about this product.
Pipedrive 응답
지난달
Thank you for your feedback!
Great for Lead Management
주석: Although it's a new player in the area, it delivers good results.
장점:
The quality of the leads we are getting from this tool is second to none.
단점:
I do preferred the old version of the app because it was considerably cheaper.
Pipedrive 응답
6개월 전
Thank you for your feedback!
Great and versatile
주석: Decent tool and easy to use. Works for various sizes of business I would say.
장점:
Easy to use. Also simple to merge and remove duplicates.
단점:
You have to upgrade for some features, not always clear.
Pipedrive 응답
지난달
Thank you for your feedback!
Waste of time on a trial
주석: Very negative. Was misled by their support claims and was never able to actually talk to a person after repeated attempts. Will be looking for another software.
장점:
Couldn't find a single pro to this software after using it for a couple hours.
단점:
Signed up for a trial as I was interested in switching away from Hubspot. However when I signed up for a trial I was hoping to speak with someone over live chat to answer a few questions. They promote the live chat throughout their site, however their live chat is completely fake. It's just a looping answer tree with an AI bot that does not allow you to speak to a real person. Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck. Through this annoying AI bot I also tried to schedule a demo and was told I did not qualify for a demo. Lol, someone on a free trial who is interested in switching from a competitor doesn't qualify for a demo call? What a joke. I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying chat bot that can't answer a question.
Pipedrive 응답
8개월 전
Mark, thank you for your feedback. We are sorry to hear you had this experience with our Support Team, this is not what we expect at all when in contact with our Experts. We will forward this case internally for verification. Although we could not identify your contact with our team so we could investigate further, we would like to reassure you that our Support Team is here to help you 24/7 and we will be more than happy to help with any questions you might have.
Pipedrive - A Valuable Sales Tool with Room for Technical Improvement
주석: Pipedrive has been a significant asset for our sales team, providing us with essential tools for managing our sales processes. However, there are areas where this platform could use some technical improvements. Pipedrive is a valuable sales management tool with a user-friendly interface and useful features. However, the platform's technical stability and performance could use some attention, especially when it comes to minimizing downtime.
장점:
Pipedrive's interface is user-friendly and easy to navigate. The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members. The email integration is incredibly useful, enabling us to track and sync our communications with specific deals, ensuring nothing gets overlooked.
단점:
Pipedrive falls short in terms of technical stability. We've encountered occasional hiccups and downtime, which can be frustrating when working on critical tasks. These technical issues have led to interruptions in our workflow, and while they are not frequent, they do have an impact when they occur.
At a Glance
장점:
I like that everything I need to know is right there on one screen.
단점:
What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault).
The best CRM software
주석: I like the automation in lead generation thus translating to increased sales.
장점:
It simplifies complex sales tasks thus saving us a lot. It also helps us massively on lead generation and follow up.
단점:
I like everything about the software. I have not yet experienced any shortcomings with the software.
Keeps me on track
주석: Overall good, easy to use and keeps me on track with a lot of clients.
장점:
Daily tracking and reminders keep me up to speed
단점:
Reports and set up can be confusing and difficult.
Pipedrive 응답
6개월 전
Jen, thank you for your feedback!