--- description: 검증된 사용 후기를 확인하고 ZENOTI 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [의료 스파 소프트웨어](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.co.kr/software/131057/zenoti Page: 1 / 51\ 다음: [Next page](https://www.capterra.co.kr/software/131057/zenoti?page=2) > 2만 개 이상의 기업이 신뢰하는 미용, 웰빙 및 피트니스 브랜드를 위한 올인원 소프트웨어 솔루션 Zenoti와 함께 성장하세요. > > Verdict: Rated **4.4/5** by 1250 users. Top-rated for **추천 가능성**. ----- ## Overview ### ZENOTI은(는) 누가 사용하나요? 살롱, 스파 및 의료스파를 위한 최고의 클라우드 소프트웨어입니다. Zenoti는 최대 5,000개까지 매장을 보유하고 있는 2만 개 이상의 기업체에서 사용되고 있습니다. 본사 고객들은 지난 2년 동안 평균 60%의 수익을 올렸습니다\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.4/5** | 1250 리뷰 | | 사용 편의성 | 4.3/5 | Based on overall reviews | | 고객 지원 | 4.6/5 | Based on overall reviews | | 비용 대비 가치 | 4.3/5 | Based on overall reviews | | 특징 | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 추천 가능성) | ## 공급업체 정보 - **회사**: Zenoti Software - **Location**: MERCER ISLAND, 미국 - **Founded**: 2010 ## Commercial Context - **시작 가격**: US$300.00 - **Target Audience**: 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Linux(데스크톱), Windows(온프레미스), Linux(온프레미스), Chromebook(데스크톱), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 영어 - **Available Countries**: 네덜란드, 노르웨이, 뉴질랜드, 말레이시아, 미국, 스위스, 싱가포르, 아랍에미리트, 영국, 오스트레일리아, 인도, 캄보디아, 캐나다, 태국, 프랑스, 필리핀, 홍콩(중국 특별행정구) ## 특징 - Confirmations/Reminders - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - HIPAA 호환 - POS(판매 시점) - Third-Party Integrations - 가용성 관리 - 결제 처리 - 경보/통지 - 고객 데이터베이스 - 교직원/직원 관리 - 급여 관리 - 기프트 카드 관리 - 등록 관리 - 마케팅 자동화 - 맞춤형 브랜딩 - 맞춤형 양식 - 멤버 데이터베이스 - 멤버 커뮤니케이션 - 멤버 포털 - 멤버십 관리 - 모바일 액세스 - 미리 알림 - 방문자 관리 - 보고 및 통계 - 보고/분석 - 살롱 및 스파 관련 - 예약 관리 - 예약 관리 - 예약 일정 관리 - 온라인 결제 - 온라인 예약 - 웹 사이트 통합 - 이메일 마케팅 - 이벤트 관리 - 일정 관리 - 자동 일정 관리 - 정기 약속 - 직원 관리 - 직원 관리 - 청구 및 송장 발행 - 출석 추적 - 캘린더 동기화 - 클라이언트 관리 - 클라이언트 포털 - 클래스 관리 - 클래스 예약 관리 - 팀 관리 ... and 4 more features ## Integrations (8 total) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 - 24/7(실시간 담당자) - 채팅 ## Category - [의료 스파 소프트웨어](https://www.capterra.co.kr/directory/30582/medical-spa/software) ## 관련 범주 - [의료 스파 소프트웨어](https://www.capterra.co.kr/directory/30582/medical-spa/software) - [살롱 소프트웨어](https://www.capterra.co.kr/directory/30028/salon/software) - [스파 소프트웨어](https://www.capterra.co.kr/directory/30782/spa/software) - [멤버십 관리 소프트웨어](https://www.capterra.co.kr/directory/20045/membership-management/software) - [일정 관리 소프트웨어](https://www.capterra.co.kr/directory/30087/scheduling/software) ## 대안 1. [Vagaro](https://www.capterra.co.kr/software/153752/vagaro) — 4.7/5 (3484 reviews) 2. [SimplyBook.me](https://www.capterra.co.kr/software/140086/simplybook-me) — 4.6/5 (1282 reviews) 3. [Acuity Scheduling](https://www.capterra.co.kr/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews) ## 리뷰 ### "Prompt, reliable, and friendly support team\!" — 5.0/5 > **Gabrielle** | *2025년 8월 20일* | 소비자 서비스 | Recommendation rating: 8.0/10 > > **장점**: The customer support team is always very friendly, helpful and informative. Our account lead, \[sensitive content hidden\], goes above and beyond to make sure that I receive the assistance and information needed, ensuring that everything runs smoothly. I have asked so many random questions across all different subjects and \[sensitive content hidden\] always assists with a smile. > > **단점**: There are some system settings that can be difficult to work around sometimes. I wish we were able to adjust system settings and preferences based on the salon's needs. > > Zenoti is a great appointment booking and client management system. It is nice to have client communications, online booking, appointments, payments, marketing, and feedback all streamlined in one place. It is fairly easy for beginners to learn how to use. The support team is prompt and thorough when assistance is requested. ----- ### "Absolutely Worth The Switch" — 5.0/5 > **Brady** | *2025년 9월 11일* | 의료 실무 | Recommendation rating: 10.0/10 > > **장점**: We have loved that it is completely customizable. It is very feature heavy, and considerations have been given to almost every scenario due to the multiple clients on the platform and time in business. Much has already been thought through and there are solutions for 99% of what I needed in my business. I love the way we can categorize services into primary \& secondary types for public display on our booking link. This helps new and existing clients find our services with ease. There are some pretty simple things that they offer that I didn't get with my old platform that I am loving. Electronic \& redeemable gift cards online. A referral program with each client having an auto-generated unique code to share. Prompting for tips on select services with a provider but withholding on others. Multiple \& automated waivers/forms based on appointment type. etc. Like I mentioned, these are all pretty standard but were features that were missing on my old platform. The migration of all my data, including payment tokens, forms, etc. was pretty impressive also. We have a ton of data, and I believe we will get it all to transfer. Having a dedicated account manager and migration specialist was crucial and they did a great job for us\! Thanks \[sensitive content hidden\]\! Also, the platform has a little AI bot chat feature that is actually pretty solid. > > **단점**: At first, the quantity of features was a bit overwhelming. There are just so many things you can do and its easy to get lost in the sauce early on. That slowly resolves itself overtime and becomes more of a perk than a hinderance. I also wish that they had a direct phone line for their support team. Maybe they do but so far I have been chatting through the AI bot, then if I don't find an answer, it will give an option to connect to an agent, but it usually isn't very fast that someone connects. Once they do, they have been helpful with screenshots and have even sent links for a video call when needed. > > Absolutely worth the switch. We opted for a full migration package and the team was super helpful. There is no way I would be doing all of this myself. Our staff is enjoying the platform and learning as we go\! Some quirks here and there but there has yet to be a platform that handles our offerings as cohesively as Zenoti. ----- ### "Zenoti seems to talk the talk but doesn't actually walk the walk." — 3.0/5 > **Erika** | *2025년 10월 18일* | 대체 의약 | Recommendation rating: 3.0/10 > > **장점**: I've used Zenoti for a couple months at the spa where I work. It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home. There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see if I client is new, is an existing member, and some of the specifics for their service booking. > > **단점**: There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi. The GM has reviewed all of the permission settings as well as contacted our customer support and there doesn't seem to be a consistent reason or "fix". Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection. The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over. Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to. Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule. > > Overall it seems like Zenoti "should" be a great platform. It has tons of bells and whistles that would make it an ideal platform and I'm sure it has far more capability beyond the pretty basic level of use that my role utilizes it for. However, I personally would be a bit hesitant to recommend it and would likely not use it myself if I ran a full service spa. With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features. ----- ### "Great Product" — 5.0/5 > **Tina** | *2025년 12월 23일* | 의료 실무 | Recommendation rating: 9.0/10 > > **장점**: The onboarding team was amazing and helped to taylor the system to meet our specific needs. The training options were valuable. > > **단점**: The product is more expensive than other options and does not offer some basic reporting options. There is no option for creating your own reports. > > Overall the product will help with customer engagement and help staff with retaining clients. The integrated zoom, email, and texting features are extremely beneficial. ----- ### "Zenoti For the Win" — 5.0/5 > **Kim** | *2025년 9월 23일* | 의료 실무 | Recommendation rating: 10.0/10 > > **장점**: "What we like most about Zenoti is how seamlessly it supports our patient experience—from customizable online forms to robust patient management tools. The platform is intuitive and easy to navigate, which makes daily operations much more efficient. Customer support has also been exceptional; any time we’ve had questions or needed help, the team (especially \[sensitive content hidden\]) has been quick to respond and incredibly helpful. Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy. > > **단점**: Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows. However, \[sensitive content hidden\], in particular, has been incredibly helpful and patient, making the process of resolving issues and understanding the system much smoother and less overwhelming. > > "Our overall experience with Zenoti has been positive. As with any robust software platform, there’s a learning curve—especially when first getting started or implementing new features. At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging. That said, the quality of customer support has made all the difference. \[sensitive content hidden\], in particular, has been incredibly helpful, patient, and knowledgeable. He’s made it much easier to troubleshoot issues, understand the platform, and feel confident using it. We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions. ----- Page: 1 / 51\ 다음: [Next page](https://www.capterra.co.kr/software/131057/zenoti?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/131057/zenoti) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data