--- description: 검증된 사용 후기를 확인하고 Bazaarvoice 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bazaarvoice 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [리뷰 관리 소프트웨어](/directory/31024/review-management/software) > [Bazaarvoice](/software/128657/bazaarvoice-connections) # Bazaarvoice Canonical: https://www.capterra.co.kr/software/128657/bazaarvoice-connections Page: 1 / 3\ 다음: [Next page](https://www.capterra.co.kr/software/128657/bazaarvoice-connections?page=2) > Bazaarvoice 쇼핑객 참여 플랫폼은 전 세계의 UGC를 수집, 표시 및 배포할 수 있는 모든 기능을 지원합니다. > > Verdict: Rated **4.3/5** by 32 users. Top-rated for **추천 가능성**. ----- ## Overview ### Bazaarvoice은(는) 누가 사용하나요? 고객 여정 전반의 텍스트 및 시각 자료 기반 사용자 생성 콘텐츠(UGC)를 수집, 표시 및 배포할 수 있는 모든 기능이 필요한 유통 업체 및 브랜드를 위한 제품입니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.3/5** | 32 리뷰 | | 사용 편의성 | 3.9/5 | Based on overall reviews | | 고객 지원 | 4.0/5 | Based on overall reviews | | 비용 대비 가치 | 3.4/5 | Based on overall reviews | | 특징 | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 추천 가능성) | ## 공급업체 정보 - **회사**: Bazaarvoice - **Location**: Austin, 미국 ## Commercial Context - **Target Audience**: 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반 - **Supported Languages**: 독일어, 영어, 프랑스어 - **Available Countries**: 남아프리카, 네덜란드, 노르웨이, 뉴질랜드, 덴마크, 독일, 말레이시아, 미국, 벨기에, 스웨덴, 스위스, 스페인, 아일랜드, 영국, 오스트레일리아, 오스트리아, 이탈리아, 일본, 체코, 캐나다 and 6 more ## 특징 - Ratings/Reviews - 감정 분석 - 네거티브 피드백 관리 - 대시보드 - 리뷰 모니터링 - 리뷰 요청 - 리뷰 통지 - 보고/분석 - 소셜 미디어 통합 - 응답 관리 - 참여 추적 ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 전화 지원 ## Category - [리뷰 관리 소프트웨어](https://www.capterra.co.kr/directory/31024/review-management/software) ## 관련 범주 - [리뷰 관리 소프트웨어](https://www.capterra.co.kr/directory/31024/review-management/software) - [평판 관리 소프트웨어](https://www.capterra.co.kr/directory/30750/reputation-management/software) - [인플루언서 마케팅 소프트웨어](https://www.capterra.co.kr/directory/31337/influencer-marketing/software) - [UGC Platform](https://www.capterra.co.kr/directory/34501/ugc-platform/software) - [고객 경험 소프트웨어](https://www.capterra.co.kr/directory/30671/customer-experience/software) ## 대안 1. [Nicereply](https://www.capterra.co.kr/software/152920/nicereply) — 4.7/5 (283 reviews) 2. [XM for Customer Experience](https://www.capterra.co.kr/software/152924/customer-frontlines) — 4.6/5 (255 reviews) 3. [Survicate](https://www.capterra.co.kr/software/132914/survicate) — 4.6/5 (99 reviews) 4. [Canny](https://www.capterra.co.kr/software/161103/canny) — 4.6/5 (76 reviews) 5. [Zonka Feedback](https://www.capterra.co.kr/software/137773/zonka-feedback) — 4.8/5 (68 reviews) ## 리뷰 ### "Great Way to Connect with Customers" — 5.0/5 > **Maricela** | *2019년 4월 29일* | 창고 관리 | Recommendation rating: 10.0/10 > > **장점**: It's really easy to navigate the site, you can see reviews, as well as answer customer questions to help generate a sale. > > **단점**: It's a bit pricy but in my opinion, worth the price. ----- ### "Bazaarvoice Product Review Syndication" — 5.0/5 > **Chris** | *2024년 11월 21일* | 소비자 상품 | Recommendation rating: 9.0/10 > > **장점**: Bazaarvoice allows us to syndicate our product reviews with other retailers. > > **단점**: There aren't a ton of alternate vendors to syndicate product reviews with. ----- ### "Not impressed" — 1.0/5 > **Kathleen** | *2023년 7월 18일* | 소비자 상품 | Recommendation rating: 1.0/10 > > **장점**: I have not found anything yet. The team is unhelpful, unavailable, and untrained. > > **단점**: It has been several months, and there is inconsistent support, unknowledgeable project leads, nonexistent technology experts and we still do not have either functionality live or working as it should. We were strong armed into leaving Yotpo and it has been worse than even anticipated. There is a lack of knowledge and leadership in spearheading the implementation of your technology. Rarely are we given correct answers during our calls. > > I am a detractor at this point. ----- ### "Works most of the time, but there is room for improvement" — 4.0/5 > **Tony** | *2023년 8월 10일* | 제약 | Recommendation rating: 6.0/10 > > **장점**: System is somewhat responsive, only the reports take more time than desired. We like the Sample campaign system. > > **단점**: Some times support tickets are close without resolution, this is a bad practice.Perrigo VOC Enhancements never get implemented. > > Access to connections is vital for us. ----- ### "An essential part of your PDP\!" — 4.0/5 > **Lindsay** | *2023년 8월 18일* | 소비자 상품 | Recommendation rating: 8.0/10 > > **장점**: Ratings and Reviews content is more important than ever on the PDP and shoppers trust these reviews. The ROI for seeding the product is almost 100% so the community is reliable. > > **단점**: Dashboards and insights need some work - there is very little that is plug and play, and the workbench requires a pretty heavy manual lift to manage. Also, having to work with a totally different team for each of the products offered by BV requires the same conversation over and over to different people. I often feel like we spend too much time educating the BV team on our business and what's needed. It would be great to do it once and hit the ground running. > > Overall, implementation has been smooth, but a little slow. Part of that is my own internal roadblocks. The Fulfillment process in the US has ben very smooth and my local sampling coordinator (Madi Even) is amazing. ----- Page: 1 / 3\ 다음: [Next page](https://www.capterra.co.kr/software/128657/bazaarvoice-connections?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/128657/bazaarvoice-connections) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | ko | | | nl | | | nl-BE | | | tr | | ----- ## Structured Data