기업의 더 효율적인 소프트웨어
선택을 위한 17년 지원 경험

Bitrix24 사용 후기 및 리뷰

4.2 (924)

Bitrix24 정보

Bitrix24는 8백만 고객이 사용하는 최고의 협업, 커뮤니케이션, 소셜 네트워킹, 워크플로 및 지식 관리 플랫폼입니다.

Bitrix24 자세히 알아보기

장점:

The software is extremely inexpensive. There is a fair amount of functionality at all levels of the membership plans.

단점:

Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating.

Bitrix24 등급

평균 점수

사용 편의성
4.0
고객 서비스 소프트웨어
4.0
특징
4.3
비용 대비 가치
4.2

추천 가능성

7.7/10

Bitrix24은(는) Capterra에서 924개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.2점을 받았습니다.

Bitrix24을(를) 사용해 본 적이 있나요?

귀하의 사용 경험을 다른 소프트웨어 구매자에게 알려주세요.

리뷰 필터(924)

Paulo
Paulo
브라질의 Finance
검증된 LinkedIn 사용자
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Great task management platform. Great freemium version!

5.0 8개월 전

주석: Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money!

장점:

For task management it's FREE, it's easy to set up, it's easy to use.

단점:

There are many features that I haven't had the chance to use because it would require me to take some time to review it, test, and implement with the team.

Bitrix 응답

7개월 전

Thank you for your positive review and for choosing Bitrix24 as your task management platform, Paulo! We're thrilled to hear that our free version has met your business needs, making setup and daily use easy and efficient. We understand that exploring new features can require time and effort, and we're here to support you through that process. Our team is ready to help with resources, training, and support to ensure you can make the most out of Bitrix24. Your success in saving time and money by streamlining task management and team coordination is exactly what we aim for. Thank you for sharing your experience, and we look forward to continuing to support your business growth.

G
필리핀의 New Business Development
마케팅 및 광고, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

고려된 대안:

Try it! Bitrix is our pick and we've tried a lot of what's out there.

4.0 4개월 전

주석: great, ive been using it for years. ive tried a whole bunch of others, trello, asana, clickup, basecamp etc etc....

장점:

all in one platform , we started with our business unit that is a marketing agency and will gradually expand its use to our business units.

단점:

hoping for more integration with other platforms like APOLLO , or platforms for marketing, sales and data.

Bitrix 응답

3개월 전

Thank you for your review and for being a part of the Bitrix24 community! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.

Pietro
스위스의 Project Manager
인터넷, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Bitrix24 is a good Task Management Software

4.0 2개월 전 신규

주석: Support is fast and solution orientated.

장점:

Many functions, acts a global enterprise solution.

단점:

Some features and functions are not elaborated and thought well.

Bitrix 응답

2개월 전

Hi Pietro! Thank you for sharing your valuable feedback on your daily use of Bitrix24. We look forward to continuing to support your business's growth and success.

Anna
아르메니아의 HR
마케팅 및 광고, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

My humble opinion as a beginner

3.0 3개월 전

주석: I worked at marketing agency as an HR and executive assistant. All the processes were under my supervision. We had several sections. Sales, HR, trainings, and company drive. We mainly use to keep our sales stages and he stages. Unfortunately we don't generate any documents, though I know it's possible. So the main advantages of this CRM were out of our operations. And it is costly I think

장점:

I have been working with bitrix24 over a year. To be honest it was my first time to work with CRM. As a management tool to simplify many processes I did like it. Also drive option on corporate and individual level to store your files. Bitrix 24 offers many options, but it's a little complicated. Existing chat feature that allows to creat any group or meeting chats, to make it confidential is great. To limit opportunities vor B and A level employees is also a good option in operation. Also I like task management features. Deadlines attendee observer Features. Unfortunately the company I worked with didn't use many features of this CRM to have greater benefit out of it: sales pipelines, documenting features. Overall for the beginner level I liked it.

단점:

As a C level worker, I used all the features our company had an access. And the abundance of buttons and confirmation were too much. I didn't like to put save button at any turn.

Bitrix 응답

2개월 전

Thank you for sharing your positive experiences and constructive feedback about Bitrix24. We're here to support your continued success with Bitrix24 and are keen to make your experience even better.

Juan Carlos
콜롬비아의 Development and Programming Bitrix Coordinator
금융 서비스, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

고려된 대안:

We use Bitrix24 because is good

5.0 3개월 전

주석: We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible. We managed to sale 35% more in the first year, thanks to this platform.

장점:

Flexibility, adaptability, it has a lot of tools and a strong api directory.

단점:

It does not have multiple steps automated campaigns.

Bitrix 응답

2개월 전

Thank you so much for taking the time to share your detailed feedback about Bitrix24, Juan Carlos! We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company.

Lukasz
폴란드의 IT Specjalist
도매, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Much done, but still much to improve

3.0 4개월 전

주석: I would love to see a place where users can submit their ideas for developing the app - and others vote on these ideas. The ideas with the most votes would be introduced first. At the moment, I don't know at what stage my amendment is being submitted, when it will be introduced and if it will be at all (because maybe it only bothers me).

장점:

Great flexibility in the programme and the ability to add your own functions to many modules.

단점:

Poorly developed very basic functions that issue the basis for work. Holiday requests - does not count remaining holiday days Chat - it is not possible to change status to e.g.: homeoffice (as is the case with slack). No autosave in tasks. Mail client that is completely undeveloped.

Bitrix 응답

3개월 전

Thank you for your comprehensive review and for choosing Bitrix24, Lukasz! Your feedback is invaluable as we continuously work to improve our set of tools. Thank you for your support and for being part of the Bitrix24 community!

Tembi
미국의 Executive Director
이러닝, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Bitrix24 provides a lot of features for your business

4.0 8개월 전

장점:

I liked the versatility of the features and having them all on one platform.

단점:

I feel as though Bitrix24 is not very user-friendly. It has wonderful features, but it is a little technical.

Bitrix 응답

7개월 전

Thank you for your review and for highlighting the versatility of Bitrix24, Tembi. We're proud to offer a comprehensive platform that meets a wide range of business needs. We understand your concerns about user-friendliness and acknowledge that the technical nature of our features can be challenging. We're committed to improving our platform's usability and providing resources to help users navigate our system more easily. Your feedback is crucial in guiding these improvements, and we're grateful for the opportunity to serve your business needs better. Thank you for choosing Bitrix24 as your all-in-one solution.

검증된 리뷰어
검증된 LinkedIn 사용자
마케팅 및 광고, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Not very user friendly

3.0 8개월 전

주석: Some of our clients don't like Hubspot, or find it too expensive. They usually go for Bitrix or Zoho CRM. Bitrix is good, but adds too much overhead for us and additional stress.

장점:

I liked that it had a lot of features to offer. We considered this product for a client of ours after they brought it to our attention. Doing integrations was painful as a lot of bugs happened in this system

단점:

It's very user-friendly, but the design made it difficult for our client's employees to work on it and we had to bring in a Bitrix expert to do continuous training for them.

Bitrix 응답

7개월 전

Thank you for taking the time to share your feedback. We're glad to hear that the extensive features of Bitrix24 caught your attention. We understand that the complexity of our system can sometimes be challenging, and we're continuously working on making our platform more user-friendly and intuitive. We appreciate your honesty and will take your comments into consideration as we strive to improve.

Francesco
이탈리아의 CEO
예술 및 공예, 2~10 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

고려된 대안:

If you need a tool to make your business simple, look elsewhere

3.0 3개월 전

주석: Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it

장점:

Surely it's full of features, basically anything a CRM can have.

단점:

Its price and assistance are very bad. It is very costly if you really want to use all of its feature and if you have just a simple problem and need to get in touch with the support team, it can be awful. Design can be better too.

Bitrix 응답

2개월 전

Thank you for taking the time to share your thoughts and experiences with Bitrix24. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs.

Mehmet
튀르키예의 Export Dep.
국제 무역 및 개발, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

One of the perfect

5.0 9개월 전

주석: We are a team of 4 people, which is in different location and country. We chose Bitrix for its simplicity, multi-language and are used on android.

장점:

There are a maximum of options with an easy to use interface.

단점:

What I like about plsu is the application on android. I did not find an application that has other resemblance with the web version.

Teresa
오스트레일리아의 Accounts and Office Admin
전기/전자 제조, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Try it - you'll like it!

5.0 3개월 전

주석: Very good. Relatively easy to use and customise for our business.

장점:

Customisable, relatively easily with support from notes and bitrix chat support.

단점:

Difficult to keep abreast of feature enhancements due to length of youtube videos and sometimes support notes are not easy to understand.

Bitrix 응답

3개월 전

Thank you for your review and for being part of the Bitrix24 community! We're glad to hear that you find Bitrix24 customizable and easy to use for your business.

Norah
이스라엘의 Co-Founder and CEO
공공시설, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Bitric24 10/10 Rating

5.0 7개월 전

장점:

Qualifications for multi-purpose functions, Online meeting bookings and scheduling. Employee intranet portal and mass messaging. Online P/TM capabilities. OKR and KPI monitoring. Project completion time estimate. Online proofing and digital marketing tools.

단점:

Bitric24 is awesome software with all we need.

Bitrix 응답

7개월 전

Thank you for the stellar review and 10/10 rating, Norah! We're thrilled to hear Bitrix24 meets all your needs, from project management to digital marketing tools. Your switch from multiple platforms to Bitrix24 underscores the versatility and comprehensive features we strive to offer. We appreciate your support and look forward to continuing to serve your business needs.

Nathalie
미국의 Office Manager
의료 실무, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

A Powerful Tool You Need!

5.0 8개월 전

장점:

What I love most about Bitrix24 is that we only need one system to handle everything! I don't need 3 separate systems for accounting, CRM, task management- I only need just this one.

단점:

I've had plenty of time working with Bitrix24 to test out it's performance and it hasn't let us down! I have no dislikes.

Bitrix 응답

7개월 전

Thank you for your glowing review, Nathalie! We're delighted to hear that Bitrix24 has become your all-in-one solution for accounting, CRM, and task management. It's our goal to provide a powerful and reliable tool that meets all your business needs. Your satisfaction and success with Bitrix24 mean the world to us. Thank you for choosing us and for your trust in our platform.

Ali
Ali
케냐의 Oilfield infrastructure Administrator
검증된 LinkedIn 사용자
석유 및 에너지, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Advancing in collaboration and project management with Bitrix24.

5.0 작년

주석: Bitrix24 is a fantastic digital workspace that allows us to work closely and collaboratively during our projects. It makes information sharing and communication pretty easy. It helps us to keep our project works very organized and perform all our duties within the timelines we have set.

장점:

Bitrix24 has been a good and reliable solution to us and thats why we constantly use it to collaborate during our works mostly in projects. The support we get is exceptional and the team is very dedicated to ensure we solve our issues as quickly as possible. Communicating during projects is easy thanks to the video calls, online meetings and the instant messaging functions. We have also seen Bitrix24 keeping our files very safe.

단점:

Bitrix24 is not very user-friendly to use and for us, we needed some training in the initial stages so as to learn how we can make the best use of its features.

Jessica
영국의 Digital Content Creator
방송 미디어, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Bitrix24, a great customer support tool and it's free

5.0 2개월 전

주석: I's a great customer support tool an all in one solution.

장점:

It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration.

단점:

Not sure of any downside because it makes for seamless collaboration with my team mates. And it's free!

Bitrix 응답

2개월 전

Thank you for your review of Bitrix24, Jessica! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.

Bennett
미국의 Director of Operations
금융 서비스, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Online Time Clock: Bitrix24

5.0 작년

주석: Real-time file sharing.Team collaboration.Task and project management.

장점:

It combines CRM, file sharing, time tracking, task and project management tools in one central repository.

단점:

I have used Bitrix24 for quite long now and I pike how the vendor technical team respond rapidly to our queries whenever we have issues.

Hrach
Hrach
아르메니아의 CEO
검증된 LinkedIn 사용자
마케팅 및 광고, 11~50 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Testing the CRM

3.0 8개월 전

장점:

Overall not too bad, or even could be good for other purposes other than B2B Sales.

단점:

For B2B Sales - not the best and user-friendly CRM.

Bitrix 응답

8개월 전

Thank you for sharing your feedback on testing Bitrix24 CRM. Your insights are valuable to us as we continuously work to improve our platform and better meet the diverse needs of our users.

Duane
미국의 President
컴퓨터 소프트웨어, 자영업
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Challenging but worth it

5.0 5개월 전

주석: Overall my experience with the platform was okay. A little challenging at times because their approach is not conventional but it gets the job done well once setup correctly

장점:

The robust offering it provides is more than sufficient

단점:

A bit on the pricey side of the spectrum

Bitrix 응답

5개월 전

Thank you for your review, Duane! We’re pleased to know that you preferred our mix of functionality and we wish you continued success in your business endeavors with the help of Bitrix24!

Rausibell
Rausibell
미국의 SVP of Marketing
검증된 LinkedIn 사용자
리테일, 201~500 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Bitrix24 transforms immediate searches

5.0 2년 전

주석: Bitrix24 is used as a data center to store information about leads, customers, competitors and as a social network that promotes communication between different areas of the company for the purpose of recording important information. It became our main information system because it has a powerful search tool that makes queries easier and faster. We also use work groups to divide information based on regions or user levels.

장점:

If your business is not very large or complex, the free version is sufficient. It is easy to connect with other programs that automate marketing campaigns. The simplified feature is a great way to share information and communicate with everyone who uses it or just a specific group. Segmentation can be done based on subgroups. The search function is excellent, allowing you to find information previously organized by company or contact.

단점:

The features that take care of managing deals and the sales funnel are more complex than those of other cloud CRM providers. We tried using it initially, but it wasn't what we were looking for. The permissions function is reduced. We tried to identify the type of person who has their own business/contacts in mind, but it was not possible. Sometimes the interface of a system is too complex in certain sections.

Andrés J
Andrés J
콜롬비아의 CEO
검증된 LinkedIn 사용자
이러닝, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

고려된 대안:

An interesting CRM/Intranet Alternative

3.0 작년

장점:

Their free tier is amazing, and I really like the idea of being and expended CRM, Intranet and more. Bitrix24 is its own category, and I haven't found a similar tool covering so many bases.

단점:

By having so many features, it can be confusing at times. It will take some time to take full advantage of what Bitrix24 has to offer.

khaled
이집트의 CEO
농업, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

고려된 대안:

a little bit of this and that

4.0 2년 전

주석: its the bumping heart of the business helped me to run a mega operation company with so mush less employees

장점:

a nice collection of features that really help kick start the business

단점:

very slow deployment of new necessary needed features

Abel
Abel
베냉의 Agent
검증된 LinkedIn 사용자
숙박업, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Avis bitrix24

4.0 작년

주석: it's a good software that allowed me to have less time at work in the management of my company and to be closer to my customers, however it should review its price

장점:

allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software

단점:

what makes it less competitive with others is its high cost

Hidehisa
Hidehisa
일본의 IT
검증된 LinkedIn 사용자
항공사/항공, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

There are problems with using in Japan. (Include Double byte area, I guess)

3.0 2년 전

주석: I love this product very much, but I cannot recommend it in Japan unless the above problems are solved. Missing an opportunity.

장점:

It is inexpensive and can be used very profitably once the concept is understood.

단점:

1.There are no Japanese fonts available for Bitrix24Doc.2.Reading office files is very slow, perhaps due to regional issues.3.Cannot input 2-byte characters for scrum input.4.Videoconferencing is very unstable.>Due to the above problems, it could not be the main infrastructure of the company.

Brijesh
튀르키예의 IT Coordinator
숙박업, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Collaborate and succeed with Bitrix24

4.0 작년

주석: Impressive all-in-one solution, Bitrix24 simplifies our operations.

장점:

Task management simplified with Bitrix24, loving the progress!

단점:

Higher-tier plans get expensive, more affordable options desired.

Muhammad
미국의 Manager
시장 조사, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Review Bitrix24

5.0 작년

주석: it is a very useful tool for any business who wants faster and effective way of reaching and communicating with its employees.

장점:

Bitrix24 helped my company stay organized in its conversations with existing & potential clients.

단점:

It's mobile app functionality is quite limited. Bitrix offers a lot of features. It would be nice to have those features laid out in an easier layout.