기업의 더 효율적인 소프트웨어
선택을 위한 18년 지원 경험

Bitrix24 사용 후기 및 리뷰

4.2 (945)

Bitrix24 정보

Bitrix24는 8백만 고객이 사용하는 최고의 협업, 커뮤니케이션, 소셜 네트워킹, 워크플로 및 지식 관리 플랫폼입니다.

Bitrix24 자세히 알아보기

장점:

The software is extremely inexpensive. There is a fair amount of functionality at all levels of the membership plans.

단점:

Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating.

Bitrix24 등급

평균 점수

사용 편의성
4.0
고객 서비스 소프트웨어
4.0
특징
4.3
비용 대비 가치
4.2

추천 가능성

7.7/ 10

Bitrix24은(는) Capterra에서 945개의 사용자 리뷰를 기준으로 별 5개 중 평균 4.2점을 받았습니다.

Bitrix24을(를) 사용해 본 적이 있나요?

귀하의 사용 경험을 다른 소프트웨어 구매자에게 알려주세요.

리뷰 필터(945)

ITORO
ITORO
나이지리아의 Deputy Head Contracting and Account Management
검증된 LinkedIn 사용자
숙박업, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Bitrix24 is a 5-star Software

5.0 2개월 전

주석: I have been using bitrix24 for the past one year and I can bold say it's the best.
With a wide range of features, bitrix24 delivers excellence across its features including and not limited to, Time management, project managements, file managements, reports, Conference meetings, Client managements, website managements, Team Management and a whole lot more

장점:

Bitrix24 is an all-inclusive workspace software. Most interesting feature for me is CRM

단점:

nothing to dislike about bitrix.24 it surpasses all other related software

Bitrix 응답

2개월 전

Thank you for sharing your valuable feedback on your daily use of Bitrix24. It's great to hear that our platform plays a crucial role in your project management, reports, communication, and overall functionality within your organization. We look forward to continuing to support your business's growth and success.

Juan Carlos
콜롬비아의 Development and Programming Bitrix Coordinator
금융 서비스, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

고려된 대안:

We use Bitrix24 because is good

5.0 6개월 전

주석: We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible. We managed to sale 35% more in the first year, thanks to this platform.

장점:

Flexibility, adaptability, it has a lot of tools and a strong api directory.

단점:

It does not have multiple steps automated campaigns.

Bitrix 응답

5개월 전

Thank you so much for taking the time to share your detailed feedback about Bitrix24, Juan Carlos! We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company.

Antonella
아르헨티나의 Co Founder
소비자 서비스, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

The overall experience was good.

3.0 2개월 전

주석: The overall experience was good. I use it quite a lot, but it leaves me wanting more. Some basic functionalities, such as visibility settings, role management, and profile handling, are crucial and contribute to this feeling of not enough.

장점:

No limitations on adding more steps or status to the pipeline. Others CRM dont allow you to add more that 8 or 9 steps. Free Plan available which is perfect for small Business

단점:

Lots of basics options are blocked on free plan. For example for basic functionalities like basic roles and profile customizations, role customization.

Bitrix 응답

2개월 전

Hi Antonella! Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users.

검증된 리뷰어
검증된 LinkedIn 사용자
부동산, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Best business process software

5.0 3개월 전

주석: My experience is really good. i think bitrix is the best CRM in the market

장점:

It is a complete website like social media of a company where there is a feeds where you can see all the announcements of the company and CRM with different workflows you can edit.

단점:

it is a bit expensive compare to other CRMs.

Bitrix 응답

2개월 전

Thank you for sharing your valuable insights and experiences with Bitrix24. We're delighted to hear that the simplicity and unified platform design of Bitrix24 have met your expectations, making it easier for you to manage various aspects of your business in one place.

G
필리핀의 New Business Development
마케팅 및 광고, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

고려된 대안:

Try it! Bitrix is our pick and we've tried a lot of what's out there.

4.0 7개월 전

주석: great, ive been using it for years. ive tried a whole bunch of others, trello, asana, clickup, basecamp etc etc....

장점:

all in one platform , we started with our business unit that is a marketing agency and will gradually expand its use to our business units.

단점:

hoping for more integration with other platforms like APOLLO , or platforms for marketing, sales and data.

Bitrix 응답

6개월 전

Thank you for your review and for being a part of the Bitrix24 community! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.

Christopher
필리핀의 CEO
물류 및 공급망, 2~10 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

고려된 대안:

POV Review on Bitrix24

3.0 6개월 전

주석: Generally, I like it only for the functions that I really use and need, but really, I feel the pricing is a rip-off.

장점:

Open Channels and messaging integrations with mostly all social media platforms and the website builder.

단점:

I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable to my business operations. I hope that we can be allowed to tailor fit our plans so I can only select the features that I need and what I really use. I feel like I am wasting the value of money I pay because there are lots of features that I really don't need and don't want to use. I also hope that the Forms can be as diverse and customizable just like CognitoForms which is what I use for customer orders, I can't use the Bitrix24 Forms because it doesn't have the kind of flexibility of CognitoForms. CognitoForms is far more superior in this area.

Bitrix 응답

5개월 전

Thank you for taking the time to share your thoughts and experiences with Bitrix24, Christopher. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs.

Lukasz
폴란드의 IT Specjalist
도매, 11~50 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Much done, but still much to improve

3.0 7개월 전

주석: I would love to see a place where users can submit their ideas for developing the app - and others vote on these ideas. The ideas with the most votes would be introduced first. At the moment, I don't know at what stage my amendment is being submitted, when it will be introduced and if it will be at all (because maybe it only bothers me).

장점:

Great flexibility in the programme and the ability to add your own functions to many modules.

단점:

Poorly developed very basic functions that issue the basis for work. Holiday requests - does not count remaining holiday days Chat - it is not possible to change status to e.g.: homeoffice (as is the case with slack). No autosave in tasks. Mail client that is completely undeveloped.

Bitrix 응답

7개월 전

Thank you for your comprehensive review and for choosing Bitrix24, Lukasz! Your feedback is invaluable as we continuously work to improve our set of tools. Thank you for your support and for being part of the Bitrix24 community!

Roccini
필리핀의 CSM
소비자 서비스, 51~200 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

고려된 대안:

A Versatile Tool for Both Companies and Clients

5.0 3개월 전

주석: I use both the paid and free versions of Bitrix. For our company, we use the paid version, which offers very helpful and convenient automation features. My client uses the free version. Even though she is Korean and not fluent in English, I was able to teach her the basics of using Bitrix.

장점:

It is very easy to use. Very user-friendly. I have already recommended it to my client who is a tattoo artist. And this is what we are not using to manage her customers.

단점:

The desktop version, I don't know if it was me, I can't seem to find the CRM portion.

Bitrix 응답

3개월 전

Thank you for your comprehensive review of Bitrix24! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with needs of your clients.

Jan
덴마크의 Founder
비영리 조직 관리, 2~10 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Easy and Simple app

5.0 2개월 전

주석: A great and simple experience. Great way to handle your business and employees.

장점:

The great overview and desktop layout. The many features. The simple and easy way to handle your business

단점:

Nothing Yet. I am still testing and I am almost sure this is my platform.

Bitrix 응답

2개월 전

Thank you for your comprehensive review of Bitrix24, Jan! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs.

Sumesh
오만의 Freelancer
정보 기술 및 서비스, 자영업
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Pro-friendly Business Management Tool

5.0 2개월 전 신규

주석: Really a Pro-friendly application for the users who looks a different experience in Business Management Tools

장점:

The user experience and User Interface are really amazing

단점:

The user experience and User Interface are really amazing

Bitrix 응답

2개월 전

Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback.

Tembi
미국의 Executive Director
이러닝, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

Bitrix24 provides a lot of features for your business

4.0 11개월 전

장점:

I liked the versatility of the features and having them all on one platform.

단점:

I feel as though Bitrix24 is not very user-friendly. It has wonderful features, but it is a little technical.

Bitrix 응답

10개월 전

Thank you for your review and for highlighting the versatility of Bitrix24, Tembi. We're proud to offer a comprehensive platform that meets a wide range of business needs. We understand your concerns about user-friendliness and acknowledge that the technical nature of our features can be challenging. We're committed to improving our platform's usability and providing resources to help users navigate our system more easily. Your feedback is crucial in guiding these improvements, and we're grateful for the opportunity to serve your business needs better. Thank you for choosing Bitrix24 as your all-in-one solution.

Mehmet
튀르키예의 Export Dep.
국제 무역 및 개발, 2~10 직원
소프트웨어 사용 목적: 6~12개월
리뷰어 출처

One of the perfect

5.0 12개월 전

주석: We are a team of 4 people, which is in different location and country. We chose Bitrix for its simplicity, multi-language and are used on android.

장점:

There are a maximum of options with an easy to use interface.

단점:

What I like about plsu is the application on android. I did not find an application that has other resemblance with the web version.

Amer
튀르키예의 Bitrix Implementer
의료 실무, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

A review from an implementation specialist

4.0 7개월 전

주석: The overall experience is going well with us and with our clients.
Some minor changes might give us more flexibility with the clients.
Like TikTok integration , ability to connect more than 1 Meta ad account with Bitrix24.
Also in the automation part , if we can add some more tools to deal with the product section it will be better.
And thanks for your efforts!

장점:

The on premise version and the customization of it.

단점:

It doesn't support connecting more than 1 ad account on Meta and UTM parameters are not being sent from Meta to Bitrix24

Bitrix 응답

7개월 전

Thank you for your detailed review and for sharing your experience, Amer! Your insights are valuable, and we'll consider them for future improvements. Thank you for your support and for being a part of the Bitrix24 community!

Connor
오스트레일리아의 People and Culture Coordinator
비영리 조직 관리, 501~1,000 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Keeping everything in the same place; tasks, tools and teams.

4.0 5개월 전

주석: Proven game changer tool for empowering team meetings to be more productive and professional.

장점:

I liked Britrix24 due to its simplicity, flexibility and power. It gives a clear view of who's doing what and what needs to get done. It keeps tasks in order, deadlines on track and team members aligned.

단점:

It is not desirable that changing pertinent information in the application can only be done by me as the administrator, this delayed most my work.

Bitrix 응답

4개월 전

Hi Connor! Thank you for sharing your positive experiences and constructive feedback about Bitrix24. We're here to support your continued success with Bitrix24 and are keen to make your experience even better.

검증된 리뷰어
검증된 LinkedIn 사용자
마케팅 및 광고, 501~1,000 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

All-in-one Management Tool

4.0 9개월 전

주석: Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc.

장점:

I like how it has a lot of functions and can be integrated with other tools, so it's a one-stop shop for everything we do for work.

단점:

Since it has too many functions, some don't work as well as we want. It is also laggy and has many bugs (but maybe we have too many users).

Bitrix 응답

9개월 전

Thank you for your review and for choosing Bitrix24 as your all-in-one management tool! It's great to know that Bitrix24 has met your team’s needs in various areas. We are continuously working on improving the platform to ensure a smoother experience for all users.

Mareedu Lokesh
인도의 Sr. Life Sciences Recruiter
인력 배치 및 채용, 201~500 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Bitrix the sole survivor

5.0 3개월 전

주석: Overall it was very good and best tool for managing

장점:

It is very user friendly and has lots of storage

단점:

But a bit slower than expected but still can manage candidate

Bitrix 응답

3개월 전

Thank you for taking the time to share your thoughts and experiences with Bitrix24. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs.

Delly
Delly
카메룬의 Telemarketer
검증된 LinkedIn 사용자
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Provides comprehensive features for telemarketing

4.0 작년

주석: Overall, It's a great telemarketing service provider, I like it because it's not only limited to telemarketing but offers a variety of other services -It could be even more amazing if some improvements are made in sectors with poor performance and I might probably consider using it again in the future.

장점:

Bitrix24 is one of the best telemarketing tools that I've used so far, despite a few drawbacks, I still recommend its services for the following reasons: -It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are ideal for streamlining workflows and enhancing productivity all in one place. -It endorses team collaboration and improves teamwork. -It's cost-effective and I find it to be far way more affordable than some competitors - It provides a great customer support. Bitix24 has dedicated support teams spread out across various countries including my country- a great way to serve customers.

단점:

Negative remarks with Bitrix24 are : -Call volume is limited. There are limitations in the number of concurrent calls that can be handled which tremendously affects operations that require high-volume calls. For instance, we are used to making at least 700 phone calls daily. -There is limited customization -Call quality and reliability are highly affected by unstable internet connection, an issue we face in our country. Sometimes you're on the phone with a client and suddenly, you'll lose them due to network instability -It's mainly because of this factor that we had to switch to a different service provider.

Bitrix 응답

10개월 전

Thank you for your detailed review and for recommending Bitrix24 despite the challenges you've faced, Delly. We're thrilled to hear that our platform has been beneficial for your telemarketing needs, enhancing productivity and teamwork while being cost-effective. Your positive remarks about our customer support are greatly appreciated. We hope to have the opportunity to serve you again in the future with an even more robust solution.

Djaffar
알제리의 Technical Manager
정보 기술 및 서비스, 11~50 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Best tool for collaboration

5.0 5개월 전

주석: Very nice experience. We recommanded this product to many friends.

장점:

CRM, collabortive tools and continous improvment and innovation

단점:

In CRM some features are slow to load information (like deals)

Bitrix 응답

4개월 전

Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Djaffar. We look forward to continuing to support your firm's growth and success.

Nathalie
미국의 Office Manager
의료 실무, 51~200 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

A Powerful Tool You Need!

5.0 11개월 전

장점:

What I love most about Bitrix24 is that we only need one system to handle everything! I don't need 3 separate systems for accounting, CRM, task management- I only need just this one.

단점:

I've had plenty of time working with Bitrix24 to test out it's performance and it hasn't let us down! I have no dislikes.

Bitrix 응답

10개월 전

Thank you for your glowing review, Nathalie! We're delighted to hear that Bitrix24 has become your all-in-one solution for accounting, CRM, and task management. It's our goal to provide a powerful and reliable tool that meets all your business needs. Your satisfaction and success with Bitrix24 mean the world to us. Thank you for choosing us and for your trust in our platform.

Themis
Themis
그리스의 Head of digital marketing
검증된 LinkedIn 사용자
가구, 11~50 직원
소프트웨어 사용 목적: 1~5개월
리뷰어 출처

Bitrix a collaboration maste software

5.0 9개월 전

주석: Overall Bitrix 24 has give us more spare time in order to think about a task and not losing time in useless meetings

장점:

We use it as a collaboration tool across all districts of our company and has helped us a lot by gaining a lot of time.

단점:

For some of users were very difficult to start with that software but after using it many times everythign solved

Bitrix 응답

9개월 전

Thank you for your review and for choosing Bitrix24 as your collaboration tool, Themis! Your feedback about the initial learning curve is valuable, and we’re glad to know that with continued use, your team has found it easier to navigate and utilize the software effectively.

Jessica
영국의 Digital Content Creator
방송 미디어, 2~10 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Bitrix24, a great customer support tool and it's free

5.0 6개월 전

주석: I's a great customer support tool an all in one solution.

장점:

It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration.

단점:

Not sure of any downside because it makes for seamless collaboration with my team mates. And it's free!

Bitrix 응답

5개월 전

Thank you for your review of Bitrix24, Jessica! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.

Andy
영국의 Director
마케팅 및 광고, 2~10 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

Worth Considering If Your After a CRM

4.0 9개월 전

장점:

Bitrix24 has a ton of features without being to overwhelming. If your after a CRM its worthing spending a bit of time with Bitrix and compare it to other products. I prefer it to Hubspot. It also has many other features including task management, a website builder, worktime tracking plus many more!

단점:

I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I use. Its likely it could replace quite a few but not all of them.

Bitrix 응답

8개월 전

Thank you for taking the time to share your experience with Bitrix24, Andy. We encourage you to explore all the features Bitrix24 has to offer. We believe that with more time, you'll discover even more ways our platform can streamline your business processes and enhance productivity.

Bennett
미국의 Director of Operations
금융 서비스, 51~200 직원
소프트웨어 사용 목적: 2년 이상
리뷰어 출처

Online Time Clock: Bitrix24

5.0 2년 전

주석: Real-time file sharing.Team collaboration.Task and project management.

장점:

It combines CRM, file sharing, time tracking, task and project management tools in one central repository.

단점:

I have used Bitrix24 for quite long now and I pike how the vendor technical team respond rapidly to our queries whenever we have issues.

Aaron
베트남의 Partner
기계, 2~10 직원
소프트웨어 사용 목적: 무료 체험판
리뷰어 출처

An OK ERP platform if you have tech people on staff

2.0 6개월 전

주석: After playing around with it for a while, we abandoned it.

장점:

On the surface it seemed to be a good "ERP" for SMEs

단점:

Difficult learning curve, would have had to hire a consultant to set it up.

Bitrix 응답

6개월 전

Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users.

검증된 리뷰어
검증된 LinkedIn 사용자
비영리 조직 관리, 11~50 직원
소프트웨어 사용 목적: 1년 이상
리뷰어 출처

Tried it, moved on...

3.0 2년 전

주석: Beginning was great, but that's it - after using it for a while I realized it is not a good fit for my organization

장점:

At first glance- Bitrix24 looks fresh, smart, and inviting. The pricing was reasonable.

단점:

After starting using it I realized it was not as smooth as I thought. Many back-office issues, settings are sometimes a mess and pricing went up after a year. I also had privacy concerns.