--- description: 검증된 사용 후기를 확인하고 Bitrix24 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24 가격, 사용 후기, 평점 | 켑테라 Capterra --- Breadcrumb: [홈](/) > [협업 소프트웨어](/directory/15/collaboration/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.co.kr/software/113540/bitrix24 Page: 1 / 41\ 다음: [Next page](https://www.capterra.co.kr/software/113540/bitrix24?page=2) > 판매, 협업, 커뮤니케이션, 소셜 네트워킹 및 워크플로 관리를 위해 설계된 고급 솔루션입니다. > > Verdict: Rated **4.2/5** by 993 users. Top-rated for **추천 가능성**. ----- ## Overview ### Bitrix24은(는) 누가 사용하나요? Bitrix24는 모든 규모의 기업을 위한 완벽한 솔루션입니다. 영업, 마케팅, 프로젝트 관리, HR 등 모든 부서를 위한 기능이 포함되어 있습니다. ## Quick Stats & Ratings | Metric | Rating | Detail | | **종합** | **4.2/5** | 993 리뷰 | | 사용 편의성 | 4.0/5 | Based on overall reviews | | 고객 지원 | 4.0/5 | Based on overall reviews | | 비용 대비 가치 | 4.2/5 | Based on overall reviews | | 특징 | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 추천 가능성) | ## 공급업체 정보 - **회사**: Bitrix - **Location**: Alexandria, 미국 - **Founded**: 1998 ## Commercial Context - **시작 가격**: US$69.00 - **Pricing model**: (Free version available) (무료 체험판) - **Target Audience**: 자영업, 2~10, 11~50, 51~200, 201~500, 501~1,000, 1,001~5,000, 5,001~10,000, 10,000+ - **Deployment & Platforms**: 클라우드, SaaS, 웹 기반, Mac(데스크톱), Windows(데스크톱), Linux(데스크톱), Windows(온프레미스), Linux(온프레미스), Chromebook(데스크톱), Android(모바일), iPhone(모바일), iPad(모바일) - **Supported Languages**: 독일어, 말레이어, 베트남어, 스페인어, 아랍어, 영어, 이탈리아어, 인도네시아어, 일본어, 중국어, 중국어, 태국어, 튀르키예어, 포르투갈어, 폴란드어, 프랑스어 - **Available Countries**: 가나, 가봉, 가이아나, 감비아, 건지, 과들루프, 과테말라, 괌, 그레나다, 그리스, 그린란드, 기니, 기니비사우, 나미비아, 나우루, 나이지리아, 남아프리카, 네덜란드, 네팔, 노르웨이 and 208 more ## 특징 - KPI 모니터링 - Workflow Automation - 가격 및 비용 계산 - 개인 네트워크 - 견적/예측 - 경비 추적 - 고객 참여 - 기부 관리 - 기증자 관리 - 노무 예측 - 다중 사용자 협업 - 다중 채널 데이터 수집 - 대량 문자 전송 - 대시보드 - 데이터 스토리지 관리 - 등록 관리 - 리소스 일정 관리 - 마케팅 자동화 - 멤버 데이터베이스 - 멤버십 관리 - 목록 관리 - 문서 캡처 - 보고/프로젝트 추적 - 보험 산업 관련 - 사전 제작 템플릿 - 살롱 및 스파 관련 - 시각 분석 - 실시간 소비자 대면 채팅 - 실시간 채팅 - 실시간 편집 - 양식 작성 및 디자인 - 용량 관리 - 우선순위 부여 - 워크플로 구성 - 일정 관리 - 자동 라우팅 - 제품 구성자 - 종교 단체 관련 - 직원 일정 관리 - 참석자 관리 - 캠페인 관리 - 콘텐츠 게시 옵션 - 클라이언트 관리 - 클릭 추적 - 태스크 관리 - 판매 활동 관리 - 프로세스 모델링 및 설계 - 프로젝트 계획/일정 관리 - 프로젝트 추적 - 피드백 관리 ... and 277 more features ## Integrations (89 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox Business ... and 74 more integrations ## Support Options - 이메일/지원 센터 - FAQ/포럼 - 지식 기반 - 24/7(실시간 담당자) - 채팅 ## Category - [협업 소프트웨어](https://www.capterra.co.kr/directory/15/collaboration/software) ## 관련 범주 - [협업 소프트웨어](https://www.capterra.co.kr/directory/15/collaboration/software) - [프로젝트 관리 소프트웨어](https://www.capterra.co.kr/directory/30002/project-management/software) - [중소기업 CRM 소프트웨어](https://www.capterra.co.kr/directory/31583/small-business-crm/software) - [AI 마케팅 도구 소프트웨어](https://www.capterra.co.kr/directory/34136/ai-marketing-tools/software) - [프로젝트 계획 소프트웨어](https://www.capterra.co.kr/directory/31598/project-planning/software) ## 대안 1. [monday.com](https://www.capterra.co.kr/software/147657/monday-com) — 4.6/5 (6051 reviews) 2. [Asana](https://www.capterra.co.kr/software/120550/asana-pm) — 4.5/5 (13585 reviews) 3. [Jira](https://www.capterra.co.kr/software/19319/jira) — 4.4/5 (15398 reviews) 4. [Wrike](https://www.capterra.co.kr/software/76113/wrike) — 4.4/5 (3009 reviews) 5. [ClickUp](https://www.capterra.co.kr/software/158833/clickup) — 4.6/5 (4587 reviews) ## 리뷰 ### "Very powerful all-in-one tool, but complex to master" — 4.0/5 > **Elon** | *2026년 4월 13일* | 금융 서비스 | Recommendation rating: 8.0/10 > > **장점**: What I liked most about Bitrix24 is how many features it offers in one platform - CRM, task management, communication, and more. It’s very powerful and can replace multiple tools, which is great for centralizing workflows. > > **단점**: What I liked least about Bitrix24 is that it can feel quite complex and overwhelming, especially for new users. The interface isn’t always intuitive, and setup or customization can take time. ----- ### "System IT und Marketing" — 4.0/5 > **Sven** | *2025년 6월 4일* | 재생 에너지 및 환경 | Recommendation rating: 7.0/10 > > **장점**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. > > **단점**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. > > We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. ----- ### "Terrible experience that only gets worse" — 2.0/5 > **Larissa** | *2025년 9월 23일* | 법률 서비스 | Recommendation rating: 0.0/10 > > **장점**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. > > **단점**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. ----- ### "best app to use" — 5.0/5 > **검증된 리뷰어** | *2026년 4월 7일* | 건축 자재 | Recommendation rating: 10.0/10 > > Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the Bitrix24 CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks. Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id. In the future, any issues were resolved very quickly, usually within an hour. I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed. An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart. We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications. ----- ### "Bitrix24 is a All-in-One CRM platform that delivers" — 5.0/5 > **Remy** | *2025년 6월 3일* | 마케팅 및 광고 | Recommendation rating: 10.0/10 > > **장점**: An All-In-One CRM that has loads of customisation that it is close to bespoke, but with the bonus that features are continuously being improved and developed within your subscription costs. It can be good straight out the box, but most customers will want to work with a Bitirx24 Partner so that it can be configured to integrate with your operations and enable massive efficiencies early into the adoption of Bitrix24. This will benefit your business in the long-term as you will look to utilise the 35+ functions - saving loads on additional subscriptions for Video Calling, E-Signatures, Cloud Storage, just to highlight a few. > > **단점**: Daylight Saving seems to be an issue making appointments past the date the clocks change in UK, but a fix is being developed for this. > > It has been good - the pros outweigh the cons. Bitrix24 works for: - Lead Management - Marketing - Call Center - HR \& Employee Communications - Sales Management - Automations - Project Management - Website \& Online Store Builder It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+ employees, then Bitrix24 can offer massive subscription cost savings as the Professional subscription offers up to 100 User licenses. ----- Page: 1 / 41\ 다음: [Next page](https://www.capterra.co.kr/software/113540/bitrix24?page=2) ## Links - [View on Capterra](https://www.capterra.co.kr/software/113540/bitrix24) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data