---
description: 검증된 사용 후기를 확인하고 Genesys Cloud CX 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Genesys Cloud CX 가격, 사용 후기, 평점 | 켑테라 Capterra
---

Breadcrumb: [홈](/) > [콜 센터 소프트웨어](/directory/30007/call-center/software) > [Genesys Cloud CX](/software/21409/genesys-cloud) > [Genesys Cloud CX 대안 제품 추천](https://www.capterra.co.kr/alternatives/21409/genesys-cloud)

# Alternatives to Genesys Cloud CX

Canonical: https://www.capterra.co.kr/alternatives/21409/genesys-cloud

> Explore the top alternatives to Genesys Cloud CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent를 통해 무료로 시작하고 모든 규모의 기업을 위해 최고의 지원 센터 솔루션이 포함된 탁월한 고객 서비스를 제공할 수 있습니다.
   - [View profile](https://www.capterra.co.kr/software/102188/liveagent)
   - [Compare vs Genesys Cloud CX](https://www.capterra.co.kr/compare/21409/102188/genesys-cloud/vs/liveagent)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk는 전 세계 50,000개 이상의 기업이 뛰어난 고객 환경을 구축할 수 있게 해주는 사용하기 쉬운 고객 서비스 소프트웨어입니다.
   - [View profile](https://www.capterra.co.kr/software/124981/freshdesk)
   - [Compare vs Genesys Cloud CX](https://www.capterra.co.kr/compare/21409/124981/genesys-cloud/vs/freshdesk)
3. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24는 전 세계 8백만 이상의 팀에서 사용되는 최고의 무료 팀 작업 및 프로젝트 관리 솔루션입니다. 클라우드, 모바일 및 오픈 소스 버전을 지원합니다.
   - [View profile](https://www.capterra.co.kr/software/113540/bitrix24)
   - [Compare vs Genesys Cloud CX](https://www.capterra.co.kr/compare/21409/113540/genesys-cloud/vs/bitrix24)
4. **CallHippo** — 4.4/5 (680 reviews) — CallHippo는 세계적인 지원 서비스를 제공하면서도 사용하기 쉬운 전화 시스템입니다. 즉시 설정할 수 있으며 고급 보고 기능을 제공합니다.
   - [View profile](https://www.capterra.co.kr/software/159578/callhippo)
   - [Compare vs Genesys Cloud CX](https://www.capterra.co.kr/compare/21409/159578/genesys-cloud/vs/callhippo)

## 관련 범주

- [콜 센터 소프트웨어](https://www.capterra.co.kr/directory/30007/call-center/software)
- [IVR 소프트웨어](https://www.capterra.co.kr/directory/30231/ivr/software)
- [고객 만족 소프트웨어](https://www.capterra.co.kr/directory/30541/customer-satisfaction/software)
- [고객 경험 소프트웨어](https://www.capterra.co.kr/directory/30671/customer-experience/software)
- [고객 참여 소프트웨어](https://www.capterra.co.kr/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.kr/alternatives/21409/genesys-cloud)
- [View Product Profile](https://www.capterra.co.kr/software/21409/genesys-cloud)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/21409/genesys-cloud> |
| de-AT | <https://www.capterra.at/alternatives/21409/genesys-cloud> |
| de-CH | <https://www.capterra.ch/alternatives/21409/genesys-cloud> |
| en | <https://www.capterra.com/p/179417/Genesys-Cloud/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/21409/genesys-cloud> |
| en-AU | <https://www.capterra.com.au/alternatives/21409/genesys-cloud> |
| en-CA | <https://www.capterra.ca/alternatives/21409/genesys-cloud> |
| en-GB | <https://www.capterra.co.uk/alternatives/21409/genesys-cloud> |
| en-IE | <https://www.capterra.ie/alternatives/21409/genesys-cloud> |
| en-IL | <https://www.capterra.co.il/alternatives/21409/genesys-cloud> |
| en-IN | <https://www.capterra.in/alternatives/21409/genesys-cloud> |
| en-NZ | <https://www.capterra.co.nz/alternatives/21409/genesys-cloud> |
| en-SG | <https://www.capterra.com.sg/alternatives/21409/genesys-cloud> |
| en-ZA | <https://www.capterra.co.za/alternatives/21409/genesys-cloud> |
| es | <https://www.capterra.es/alternatives/21409/genesys-cloud> |
| es-AR | <https://www.capterra.com.ar/alternatives/21409/genesys-cloud> |
| es-CL | <https://www.capterra.cl/alternatives/21409/genesys-cloud> |
| es-CO | <https://www.capterra.co/alternatives/21409/genesys-cloud> |
| es-CR | <https://www.capterra.co.cr/alternatives/21409/genesys-cloud> |
| es-DO | <https://www.capterra.do/alternatives/21409/genesys-cloud> |
| es-EC | <https://www.capterra.ec/alternatives/21409/genesys-cloud> |
| es-MX | <https://www.capterra.mx/alternatives/21409/genesys-cloud> |
| es-PA | <https://www.capterra.com.pa/alternatives/21409/genesys-cloud> |
| es-PE | <https://www.capterra.pe/alternatives/21409/genesys-cloud> |
| fi | <https://www.capterra.fi/alternatives/21409/genesys-cloud> |
| fr | <https://www.capterra.fr/alternatives/21409/genesys-cloud> |
| fr-BE | <https://fr.capterra.be/alternatives/21409/genesys-cloud> |
| fr-CA | <https://fr.capterra.ca/alternatives/21409/genesys-cloud> |
| fr-LU | <https://www.capterra.lu/alternatives/21409/genesys-cloud> |
| it | <https://www.capterra.it/alternatives/21409/genesys-cloud> |
| ja | <https://www.capterra.jp/alternatives/21409/genesys-cloud> |
| ko | <https://www.capterra.co.kr/alternatives/21409/genesys-cloud> |
| nb | <https://www.capterra.no/alternatives/21409/genesys-cloud> |
| nl | <https://www.capterra.nl/alternatives/21409/genesys-cloud> |
| nl-BE | <https://www.capterra.be/alternatives/21409/genesys-cloud> |
| pl | <https://www.capterra.pl/alternatives/21409/genesys-cloud> |
| pt | <https://www.capterra.com.br/alternatives/21409/genesys-cloud> |
| pt-PT | <https://www.capterra.pt/alternatives/21409/genesys-cloud> |
| sv | <https://www.capterra.se/alternatives/21409/genesys-cloud> |

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