---
description: 검증된 사용 후기를 확인하고 ProProfs Help Desk 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Help Desk 가격, 사용 후기, 평점 | 켑테라 Capterra
---

Breadcrumb: [홈](/) > [지원 센터 소프트웨어](/directory/30008/help-desk/software) > [ProProfs Help Desk](/software/200141/proprofs-help-desk) > [ProProfs Help Desk 대안 제품 추천](https://www.capterra.co.kr/alternatives/200141/proprofs-help-desk)

# Alternatives to ProProfs Help Desk

Canonical: https://www.capterra.co.kr/alternatives/200141/proprofs-help-desk

> Explore the top alternatives to ProProfs Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **JIRA Service Management** — 4.5/5 (763 reviews) — 개발과 IT를 연결하여 운영을 현대화하고, 뛰어난 서비스 경험을 제공하며, 변화에 신속하게 대응하려는 고속 팀.
   - [View profile](https://www.capterra.co.kr/software/138769/jira-service-management)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.kr/compare/138769/200141/jira-service-management/vs/proprofs-help-desk)
2. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent를 통해 무료로 시작하고 모든 규모의 기업을 위해 최고의 지원 센터 솔루션이 포함된 탁월한 고객 서비스를 제공할 수 있습니다.
   - [View profile](https://www.capterra.co.kr/software/102188/liveagent)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.kr/compare/102188/200141/liveagent/vs/proprofs-help-desk)
3. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay는 리드 획득, 참여, 육성 및 마감을 위한 간단하고 경제적인 올인원 마케팅 영업 및 서비스 CRM 소프트웨어입니다.
   - [View profile](https://www.capterra.co.kr/software/178819/engagebay-marketing)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.kr/compare/178819/200141/engagebay-marketing/vs/proprofs-help-desk)
4. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk는 전 세계 50,000개 이상의 기업이 뛰어난 고객 환경을 구축할 수 있게 해주는 사용하기 쉬운 고객 서비스 소프트웨어입니다.
   - [View profile](https://www.capterra.co.kr/software/124981/freshdesk)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.kr/compare/124981/200141/freshdesk/vs/proprofs-help-desk)
5. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24는 CRM과 함께 제공되는 최고의 무료 헬프데스크 및 연락 센터 소프트웨어입니다. 8백만 기업의 클라우드 및 온프레미스 환경에서 사용됩니다.
   - [View profile](https://www.capterra.co.kr/software/113540/bitrix24)
   - [Compare vs ProProfs Help Desk](https://www.capterra.co.kr/compare/113540/200141/bitrix24/vs/proprofs-help-desk)

## 관련 범주

- [지원 센터 소프트웨어](https://www.capterra.co.kr/directory/30008/help-desk/software)
- [고객 서비스 소프트웨어](https://www.capterra.co.kr/directory/22/customer-service/software)
- [ITSM 소프트웨어](https://www.capterra.co.kr/directory/30676/itsm/software)
- [서비스 데스크 소프트웨어](https://www.capterra.co.kr/directory/31027/service-desk/software)
- [문제 추적 소프트웨어](https://www.capterra.co.kr/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.co.kr/alternatives/200141/proprofs-help-desk)
- [View Product Profile](https://www.capterra.co.kr/software/200141/proprofs-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/200141/proprofs-help-desk> |
| de-AT | <https://www.capterra.at/alternatives/200141/proprofs-help-desk> |
| de-CH | <https://www.capterra.ch/alternatives/200141/proprofs-help-desk> |
| en | <https://www.capterra.com/p/200141/ProProfs-Help-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/200141/proprofs-help-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/200141/proprofs-help-desk> |
| en-CA | <https://www.capterra.ca/alternatives/200141/proprofs-help-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/200141/proprofs-help-desk> |
| en-IE | <https://www.capterra.ie/alternatives/200141/proprofs-help-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/200141/proprofs-help-desk> |
| en-IN | <https://www.capterra.in/alternatives/200141/proprofs-help-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/200141/proprofs-help-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/200141/proprofs-help-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/200141/proprofs-help-desk> |
| es | <https://www.capterra.es/alternatives/200141/proprofs-help-desk> |
| es-AR | <https://www.capterra.com.ar/alternatives/200141/proprofs-help-desk> |
| es-CL | <https://www.capterra.cl/alternatives/200141/proprofs-help-desk> |
| es-CO | <https://www.capterra.co/alternatives/200141/proprofs-help-desk> |
| es-CR | <https://www.capterra.co.cr/alternatives/200141/proprofs-help-desk> |
| es-DO | <https://www.capterra.do/alternatives/200141/proprofs-help-desk> |
| es-EC | <https://www.capterra.ec/alternatives/200141/proprofs-help-desk> |
| es-MX | <https://www.capterra.mx/alternatives/200141/proprofs-help-desk> |
| es-PA | <https://www.capterra.com.pa/alternatives/200141/proprofs-help-desk> |
| es-PE | <https://www.capterra.pe/alternatives/200141/proprofs-help-desk> |
| fi | <https://www.capterra.fi/alternatives/200141/proprofs-help-desk> |
| fr | <https://www.capterra.fr/alternatives/200141/proprofs-help-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/200141/proprofs-help-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/200141/proprofs-help-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/200141/proprofs-help-desk> |
| it | <https://www.capterra.it/alternatives/200141/proprofs-help-desk> |
| ja | <https://www.capterra.jp/alternatives/200141/proprofs-help-desk> |
| ko | <https://www.capterra.co.kr/alternatives/200141/proprofs-help-desk> |
| nl | <https://www.capterra.nl/alternatives/200141/proprofs-help-desk> |
| nl-BE | <https://www.capterra.be/alternatives/200141/proprofs-help-desk> |
| pl | <https://www.capterra.pl/alternatives/200141/proprofs-help-desk> |
| pt | <https://www.capterra.com.br/alternatives/200141/proprofs-help-desk> |
| pt-PT | <https://www.capterra.pt/alternatives/200141/proprofs-help-desk> |
| sv | <https://www.capterra.se/alternatives/200141/proprofs-help-desk> |

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