---
description: 검증된 사용 후기를 확인하고 Freshdesk 사용성, 특징, 가격, 장점과 단점에 대한 자세한 정보를 확인해보세요! 비슷한 경쟁 제품도 확인이 가능합니다.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshdesk 가격, 사용 후기, 평점 | 켑테라 Capterra
---

Breadcrumb: [홈](/) > [고객 서비스 소프트웨어](/directory/22/customer-service/software) > [Freshdesk](/software/124981/freshdesk) > [Freshdesk 대안 제품 추천](https://www.capterra.co.kr/alternatives/124981/freshdesk)

# Alternatives to Freshdesk

Canonical: https://www.capterra.co.kr/alternatives/124981/freshdesk

> Explore the top alternatives to Freshdesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent를 통해 무료로 시작하고 모든 규모의 기업을 위해 최고의 지원 센터 솔루션이 포함된 탁월한 고객 서비스를 제공할 수 있습니다.
   - [View profile](https://www.capterra.co.kr/software/102188/liveagent)
   - [Compare vs Freshdesk](https://www.capterra.co.kr/compare/102188/124981/liveagent/vs/freshdesk)
2. **LiveChat** — 4.6/5 (1715 reviews) — 36,000개 기업에서 사용되는 프리미엄 실시간 채팅 및 지원 센터 소프트웨어입니다. LiveChat을 통해 지원 팀을 고객 서비스 전문가로 바꿔보세요\!
   - [View profile](https://www.capterra.co.kr/software/62194/livechat)
   - [Compare vs Freshdesk](https://www.capterra.co.kr/compare/62194/124981/livechat/vs/freshdesk)
3. **JIRA Service Management** — 4.5/5 (763 reviews) — 개발과 IT를 연결하여 운영을 현대화하고, 뛰어난 서비스 경험을 제공하며, 변화에 신속하게 대응하려는 고속 팀.
   - [View profile](https://www.capterra.co.kr/software/138769/jira-service-management)
   - [Compare vs Freshdesk](https://www.capterra.co.kr/compare/124981/138769/freshdesk/vs/jira-service-management)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio는 실시간 채팅 및 챗봇으로 뛰어난 고객 지원을 제공하고 매출을 일으킬 수 있게 해주는 고객 서비스 플랫폼입니다.
   - [View profile](https://www.capterra.co.kr/software/144040/tidio-chat)
   - [Compare vs Freshdesk](https://www.capterra.co.kr/compare/124981/144040/freshdesk/vs/tidio-chat)
5. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24는 최고의 무료 생산성 소프트웨어 제품군입니다. 30개 이상의 무료 생산성 도구가 하나의 장소에서 제공됩니다. 전 세계 8백만 고객을 지원합니다.
   - [View profile](https://www.capterra.co.kr/software/113540/bitrix24)
   - [Compare vs Freshdesk](https://www.capterra.co.kr/compare/113540/124981/bitrix24/vs/freshdesk)
6. **Intercom** — 4.5/5 (1131 reviews) — Intercom은 강력한 메시징 및 자동화 기능을 사용하여 기업의 고객 지원 방식을 혁신합니다.
   - [View profile](https://www.capterra.co.kr/software/134347/intercom)
   - [Compare vs Freshdesk](https://www.capterra.co.kr/compare/124981/134347/freshdesk/vs/intercom)
7. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk는 팀 작업을 간소화하도록 설계된 온라인 티켓팅 시스템입니다. 뛰어난 고객 지원을 제공합니다. 간편하게 사용할 수 있습니다.
   - [View profile](https://www.capterra.co.kr/software/185973/helpdesk)
   - [Compare vs Freshdesk](https://www.capterra.co.kr/compare/124981/185973/freshdesk/vs/helpdesk)
8. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM은 SMB가 Fortune 500 기업처럼 영업 및 마케팅을 수행할 수 있도록 설계된 완벽한 영업, 마케팅 및 서비스 제품군입니다.
   - [View profile](https://www.capterra.co.kr/software/135148/agile-crm)
   - [Compare vs Freshdesk](https://www.capterra.co.kr/compare/124981/135148/freshdesk/vs/agile-crm)

## 관련 범주

- [고객 서비스 소프트웨어](https://www.capterra.co.kr/directory/22/customer-service/software)
- [지원 센터 소프트웨어](https://www.capterra.co.kr/directory/30008/help-desk/software)
- [불만사항 관리 소프트웨어](https://www.capterra.co.kr/directory/30674/complaint-management/software)
- [문제 추적 소프트웨어](https://www.capterra.co.kr/directory/30675/issue-tracking/software)
- [서비스 데스크 소프트웨어](https://www.capterra.co.kr/directory/31027/service-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.kr/alternatives/124981/freshdesk)
- [View Product Profile](https://www.capterra.co.kr/software/124981/freshdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/124981/freshdesk> |
| de-AT | <https://www.capterra.at/alternatives/124981/freshdesk> |
| de-CH | <https://www.capterra.ch/alternatives/124981/freshdesk> |
| en | <https://www.capterra.com/p/124981/Freshdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/124981/freshdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/124981/freshdesk> |
| en-CA | <https://www.capterra.ca/alternatives/124981/freshdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/124981/freshdesk> |
| en-IE | <https://www.capterra.ie/alternatives/124981/freshdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/124981/freshdesk> |
| en-IN | <https://www.capterra.in/alternatives/124981/freshdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/124981/freshdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/124981/freshdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/124981/freshdesk> |
| es | <https://www.capterra.es/alternatives/124981/freshdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/124981/freshdesk> |
| es-CL | <https://www.capterra.cl/alternatives/124981/freshdesk> |
| es-CO | <https://www.capterra.co/alternatives/124981/freshdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/124981/freshdesk> |
| es-DO | <https://www.capterra.do/alternatives/124981/freshdesk> |
| es-EC | <https://www.capterra.ec/alternatives/124981/freshdesk> |
| es-MX | <https://www.capterra.mx/alternatives/124981/freshdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/124981/freshdesk> |
| es-PE | <https://www.capterra.pe/alternatives/124981/freshdesk> |
| fi | <https://www.capterra.fi/alternatives/124981/freshdesk> |
| fr | <https://www.capterra.fr/alternatives/124981/freshdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/124981/freshdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/124981/freshdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/124981/freshdesk> |
| it | <https://www.capterra.it/alternatives/124981/freshdesk> |
| ja | <https://www.capterra.jp/alternatives/124981/freshdesk> |
| ko | <https://www.capterra.co.kr/alternatives/124981/freshdesk> |
| nb | <https://www.capterra.no/alternatives/124981/freshdesk> |
| nl | <https://www.capterra.nl/alternatives/124981/freshdesk> |
| nl-BE | <https://www.capterra.be/alternatives/124981/freshdesk> |
| pl | <https://www.capterra.pl/alternatives/124981/freshdesk> |
| pt | <https://www.capterra.com.br/alternatives/124981/freshdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/124981/freshdesk> |
| sv | <https://www.capterra.se/alternatives/124981/freshdesk> |
| tr | <https://www.capterra.web.tr/alternatives/124981/freshdesk> |

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